Terrible company who does not stand behind their work. Called 5 times and cannot get a supervisor to call me back to fix their mistake. They have the hot and cold lines reversed and tell me I need to pay to fix their mistake. read more

We had a leak inside our interior wall which showed up uninvited during the holidays. Mike Scott Plumbing assisted us with finding a leak detection company and then once the location was identified, repaired the leak, finishing up on New Years Eve at close to 7PM. The team included Jeff Jr., Logan and Luis - and we appreciated them all. I strongly recommend this company and this crew and appreciated their timeliness and thoroughness. Thank you all!!!! read more

Mike Scott is my go to for plumbing and septic. Michael & Austin did a great job. Very great work.

Good service, polite and well-trained employees, high prices...higher than the telephone quote.

Mike Scott Plumbing is the worst experience I have ever had with any contractor. They did little work, and wouldn't reconnect the main water line drain. I paid them and when I spoke with a Supervisor, to request the extra job, he yelled at me on the phone, and said they wouldn't finish the work even though, all I wanted was an add on task and was willing to pay extra for it. DO NOT HIRE THESE GUYS They're horrible. read more

In 2014 we had Mike Scott Plumbing replace our drain field. So when we had water backing up into both our showers when the washing machine or dishwasher were run at the same time we called Mike Scott Plumbing again. An appointment was set up for 9pm. The service men didn't arrive till 9:45. We had family from out of state so I told them since they were late that & our family was going to bed they would to come back the next day. They said there would be a travel charge og $97.00 even though all thay did was watch one toilet when it was flushed. The person who seemed to be in charge called the office & told them I refused to pay because they came to late & didn't do anything. That tech looked me right in the face and said there would be no charge after again speaking to the office. When called the next day I was told that they would not return until I paid the 97.00. I asked to speak to someone in charge I was told the service manger would call me back. When he did return my call I told him what happened & he said that wasn't what his tech told him & he wasn't going to get in a "pissing contest " with me about it. His next statement was that they would not in any way be my plumber again.Hell of a way to do business. read more

We received service from Mike Scott Plumbing and it was not great service. They showed up reeking like cigarettes, I am not a smoker and it was absolutely disgusting. I'm guessing a few of them were smoking right before they came inside. There were five or six guys. I was working in the garage, my house is being worked on. About 90 minutes after the guys arrived I needed to go to the store and I was waiting for one of the guys to come out into the garage, since they were accessing the attic through the garage. I figured I'd tell one of them I'd be leaving for a bit, I waited about 25-30 minutes and nobody came out. I tried avoiding going in due to the cigarette smell. I finally went in and nobody was there. I left the front door unlocked and closed the garage door. I was gone for 20-30 minutes and when I returned, they were in the house and garage again. If they were leaving, communicating this would have been nice. The inspector came by later that day and we failed. Mike Scott Plumbing had to return to make modifications. We had other guys working on the home and we had to ask the other workers if anybody had come out to do some work. We NEVER received a call or notice of when they'd be out. Luckily someone was there to allow them access to the home. We called the following day to find out what the status was and to find out if they needed to return once again, the gal at the office was unable to locate us in the system. OMG, I don't know that it can get any worse. Rather than going on and on, the only thing I can say is whomever the business owner really needs to step it up, there's a LOT of room for improvement, you need to do much better, learn how to communicate and make sure the employees are representing the type of business he/she would like to be recognized for. Very disappointed non-returning customer. read more

The guys who came out were pretty good, but they were constantly using foul language around me, I found that to be very uncomfortable but I dealt with it. After receiving a copy of my bill / charges via email, and after they left, I noticed a discrepancy in the time they were here and what I was charged, plus a charge for a part that should have not been replaced. I called the company yesterday about it and was told someone would call me back that day, no one did. I called again this morning, a message was sent to a supervisor, he did call me back right away. He asked me why I was calling, I hesitated for a moment thinking he should know why I called because I was told he was told what the problem is. After only getting through part of my explanation as to why I felt the time being charged was incorrect, he interrupted me, became confrontational and wouldn't listen to my side and said he's sticking with the time charged. It's only $44, but for me it's the principle of fairness for the consumer. He did agree to reimburse me for a part that I should have not been charged for. I have worked for 25 plus years in the service industry, I believe in referring my friends to good companies and letting them know who the bad ones are. I have a neighbor who needs one, in good conscience I cannot recommend Mike Scott Plumbing. read more

This company fixed a small leak on my back flow system and did not turn the water back on! after 20 days of no irrigation this caused new landscaping and sod to die out and it also resulted in a larger leak on my back flow system! I would NOT RECOMMEND this company! read more

overcharged me. they arrived at 3:56 and were walking out the door with their stuff at 5:00. i should have been charged 1.25 hours tops, was charged for 1.5 hours. supervisor called me back and said they charge for the time it takes to write up the invoice. really? it takes more than 10 minutes to write up an invoice? get outta here. i will call someone else next time. read more

Fantastic service ,professional. And you know the price before the service is very reasonable. I highly recommend .

Had them come out to pump my tank. After they had gotten all set up and started looking at my problem said they could not do it. Explained the problem, told me what needed to be done then refused to charge me because they couldn't do anything. This company has INTEGRITY, is HONEST and straight to the point! read more

Very happy with Mike Scott Plumbing. Their quote was competitive and they completed work in 1 day. We did have some issues with the tankless hot water heater, but Mike Scott Plumbing stood by product, attempted to repair on two different trips, however unit was faulty so with zero argument they replaced unit with a new one. It's reassuring to see a company like Mike Scott Plumbing stand by their installation and products. It also helps to have an awesome crew of installers who are knowledgable, courteous, and friendly! We will continue to do business with Mike Scott Plumbing. read more

The quality of the driving last night around 10 PM on 301 through the Citra area was horrible as the Mike Scott plumbing truck was riding my tail with my cruise set to 75 in a 65 mph zone with their brights blazing through my rear view mirror and car. That kind of driving takes a special kind of A Hole. As much as I value a good plumber and can't speak to their skills, I can only hope the driver had explosive diarrhea and didn't make it to the bathroom in time. read more

Kitchen sink stopped up and called Mike Scott for repair. The person sent was nice and polite. 2 days later stopped right back up. Went and bought the snake and did it myself. 330.00 wasted but lesson learned. read more

We recently purchased a 2 1/2 year old home in the Villages. I recently had Mike Scott Plumbing out to see why I was having water back up into the bathtub and toilet when we ran the washing machine. The tech said it was probably just a blockage in the line. He ran the snake in and said that would take care of the issue. I paid them $200. The next time the washing was run the same thing happened again. I called them back and was told I would have to give them my credit card again for another charge because they don't guarantee their work for that. No one even checked to see if this could be an issue with the back flow valve being faulty, they just expect me to keep paying $200 every few days I guess. Very poor service!!!! read more

Called Mike Scott to replace a toilet and install a faucet in one of my rental properties. I provided the material. The guy comes out (Day #1) and replaces the toilet. He leaves at about 2:30. I go over to check on it and I notice the faucet that I provided is on the floor. He literally, picked it up off the toilet and set it on the floor. I called the next day and they came out again. When I get the bill I am charged $87.00 for each trip, labor for each trip AND for the material that I provided... I called a spoke to a "manager" that was the most arrogant "person" I ever spoke to in a service environment. Horrible experience - never again read more

I will never use again. 2 young men came out after back up in toilets and showers one came in after running a snake around 4 feet in to say nothing was wrong. The flushed my toilet said all good charging 154.00 for doing nothing. Called company back because we still have issues was told it was good when they left something must have clogged 2 days later so would be full charge. Horrible company to do business BEWARE read more

We called for a septic tank service and when the tech arrived he left a door hanger and never knocked or rang the doorbell. When I called I was told that the tech said he knocked, which was a false statement. I then spoke to.Casey, who identified himself as the boss, and he used profanity with me and refused to listen to my complaint. I will NEVER use Mike Scott again. They're liars and unprofessional. read more

l recently had to have a leaking faucet repaired, it still leaked. They had put in a new cartridge. They claimed that it was a faulty faucet. They still charged me $252.25 . I contacted Delta (the manufacturer) and they sent me the cartridge to repair the faucet. This time I installed the cartridge myself. No leaks. This should have been no more than a 15 minute repair job and they charged me for not fixing the leak. read more

I don't relish writing bad reviews, I much prefer giving a company kudos. I called Mike Scott Plumbing because my toilet was backing up. They sent a guy who was polite enough but spent a long time trying to find the problem and could not find it. After several hours, he gave in and called his supervisor. The supervisor said he could be at my home in 15 minutes. I waited almost an hour for him to arrive. He went over everything the first guy had done. Hell, I had even already pulled the toilet myself, to make it easier for them when they arrived! Then the supervisor Keith broke out the sewer camera, and spent a good deal of time trying to find an issue. They both remarked how clean and clear the plumbing pipes appeared. There were no leaks, no blockages, no roots, no cracks, no buildup. Eventually, they came up with a theory - maybe the pipes under the foundation had shifted and need to be re run. "That's the only thing I can think of." They suggested the repair would best be claimed on my homeowner's insurance, as it would require accessing the pipes through the interior floor, through the foundation. The supervisor promised he would get back to me with 1) a video copy of the camera inspection for my insurance company, and 2) a detailed listing of the work required and a cost estimate. The supervisor said he would have that to me in 2 days. That was 34 days and three phone calls ago. No calls, no estimate. Just promises that someone will get back to me, and a statement from their business answering service person letting me know that Mike Scott Plumbing does not do any type of insurance work - a detail oddly omitted by both techs when they suggested I call my homeowner's insurance company. So, I paid for their service, they could not remedy the problem. I do not have the promised detailed estimate, nor the video of the camera inspection of the pipes, both of which I need for my insurance company. And no one is responding to my calls. Meantime I'm out one bathroom. I asked for the supervisor Keith's number so I could call him directly. Nope. Ditto for the tech they sent. Neither tech wore a mask in my home, or asked if I would prefer they did. Based on my experience with Mike Scott Plumbing, I would not recommend them to a friend. read more

Called and was given a 3hour window to which the plumber showed up an hour late, no notification, no apology. Plumber couldn't turn off water at meter so he couldn't do the job. He then proceeds to hand me a bill for $87! He did NOTHING! I paid and immediately called the business to lodge a complaint. I was given the money back, but only after my discussion with a condescending "manager". I would not recommend this business. read more

I have had Mike Scott out twice because drains were clogged and no one else could come out as quick. Both times I paid and was told the problem was solved. Both times I had to have them out again the next day for the same problem. I paid $75 for the service call both times (plus all the extras) because they have no guarantee. This company is good for a short term emergency solution but call someone else to truly solve the problem. read more

Mike Scott plumbing is one of the best in 4 county's on time hard work not expensive. Problem solver and can do anything that needs to be done the first time out. No overtime charges for nights and weekends. Try them you will not regret it! read more

Mike Scott Plumbing - Try them today! ;-) - Plumbing Near Me - Hernando, Florida

I needed a plumber in a hurry! I called in the morning and I had 2 new faucets installed by 4pm. Don the serviceman was kind, helpful and knowledgeable. Everyone at Mike Scott Plumbing treated me with respect. The job was done quickly and reasonably. My only negative was that no one was wearing a mask. The country is fighting a virus my mother is 86. I would hope they could be more careful during these bad times. read more

Tree roots in pipes, these poor guys worked sooo hard cutting at them they actually bent saw blade & had other tools almost break. Very polite, knowledgeable & they even called out supervisor who showed up quickly. I am actually quite irritated that people keep bringing up the mask bs; seriously?? When dealing with sewage all day, I'm sure these guys know how to stay protected. Oh, and for anyone that makes such an uneducated comment...they need to get informed asap: https://www.bitchute.com/video/2RwlgUWAB0UH/ Thanks again Mike Scott Plumbing !!!! read more

I was charged for the 30 minutes the guy spent eating in the truck outside my house. When customer service was told of their failure to clear either drain, the promised supervisor call was never received, failure to install new piping as requested under the kitchen sink, failure to check for leaks after reinstalling the original kitchen sink piping resulting in a pond in my kitchen, they were kind enough to blame me for all my problems and offered to send me an invoice. My sarcasm apparently went over the woman's head because she gave me a happily enthusiastic thank you at the end. These people left a mess of pipe detritus from other homes on my kitchen floor. I don't even want to think what might be in it. They have no shame. Consider this - although this guy did remove his gloves before eating, he neither covered/removed a shirt nor washed his hands. If they don't care about themselves, they will not care about you. Oh yeah - when they say "plus parts", they mean rental and usage of their tools, like a snake. Don't make my mistake. read more

We recently had a potentially house damaging episode when one of our outside spigots and pipe failed and water seeped into the rear bedroom. Carpet and baseboards ruined. we called Mike Scott Plumbing and a plumber was here within hours! Professional, courteous and thorough. We highly recommend this business. read more

These guys were a joke. Insisted on doing the same thing others did that didn't work when asked well when it don't work you gonna come out and do what I asked and highered you to do they tell me it's not warranty it and it would cost me another charge. So I ask do snake where I asked and they refused. DEFINITELY DO NO RECOMMEND.... read more

What a low life. His guy didn't install my RO unit correctly and it flooded my kitchen. After a month of excuses he is trying to blame us. Our proof is in fact one of his own men who said it was the original installer's fault. As soon as this company found out the extinct of the damage involved, they blamed us. Don't use this company as they are inept, irresponsible and dishonest. read more

I can not say enough about the service and kindness shown to me by Mike Scott Plumbing. The pipe from my water meter to the house broke. After another company had 4 workers digging holes in my landscaping "unsuccessfully" for 3 days, MSP came and saved the day. I am a widow sheltering in place due to my health I had been without water from Sunday to Wednesday. In less than 6 hours, one man had found the problem repaired all the damage done by the first company and had a new water line ran to my house. The next part proves the heart of this company. I was contacted the next morning to make sure everything was OK. When I went to give my credit card, I was told there was no charge due to all I had been through. There are angels among us. read more

I called a few hours ago and my problem is already solved. Not only was the lady who answered the phone very polite and on the ball, They sent someone out very fast. The man that fixed the issue was very professional! I have used this company before and if I have issues with my plumbing I will be using this company again! read more

Called on a recommendation of a friend. I wish I could give zero stars. The operator could not answer a single question without consulting someone else (on hold - then back ask a question, on hold - ask another question about 5 times). Stated they had to quote the job (which was free) before they could commit to a price. That's fine, until they stated it would be 16 days before they could even quote it... The job: Attach a cooktop in a new house to the existing gas line. Geez... read more

I have two experiences with this company and their techs are unprofessional and rude. They came recommended by my contractor who was working on my bathroom. The first time they were repairing a valve on our toilet, and while they accomplished that and I was pleased with the work, the technician was rude and sullen. I put it down to a bad day. It wasn't bad enough that I wasn't willing to work with them again. This time however, enough is enough. Our bathroom is being worked on by the same contractor who again recommended this company. He was working in our bathroom when the tech came by to give us a quote on various things to be fixed. We needed a hot and cold fixture to be piped so that it could fit into a new fixture with only one knob for both instead of two, the top of the shower valve extended upward because my husband is tall and he had to bend over while using it, and a toilet installed. Pretty simple, at least to me. I just wanted to know how much it would cost. No work was being done this day. The tech called before coming. I wasn't at home, just my contractor, who spoke with him. The contractor noted the attitude himself. The tech took a look around and said he didn't have time for this and left. When I called to find out what happened, I was told he'd noted that there were a breathing hazard because of pets. I do have pets, but they are corralled in a room away from the construction, and the contractor was working there since early morning without any problems. I told them this. They said they would investigate. They called back and said they wouldn't be doing any other work for us without giving any explanation. I said that is fine, as I would not be having them do anything else with their unprofessional attitude. One of the things the management stated was that things are backed up right now and there are emergencies. I am the first person to acknowledge that there are emergencies and things happen. However, the tech called me to confirm that he was arriving. Nothing was stated that he had somewhere else to go to. That I would understand. Instead he didn't want to do the job and came up with something that would absolve him of responsibility. My contractor is upset and will no longer be recommending this company to his clients, and I'm calling someone else. read more

Mike Scott plumbing did some work to my hot water heater. They never called to schedule me after I was referred to them by Duke Energy. I have to call them 11 days later. They came out and did some repairs but missed the water leak. When I called back the next they - they were rude and gave me a hard time. I'm a pretty reasonable person with appropriate expectations from people who do work for me. Wasnt good. Try someone else first. read more

Lucky for them I'm unable to share pictures and video of the problem that wasn't only Never fixed, while being charged, but made worst. I've called and even sent texts and have been ignored. My advice, do not use them. read more

What should have been a simple fix turned into a 6 week joke. Not very good at all, I will stick to Meeks Plumbing for all of our needs in future. read more

Mike Scott plumbing gets zero writing from us zero in zero out in mid January of this year The builder that built our home Called this company for a plumbing problem upon arriving the supervisor who came told us our home was built on top of mud pile... Said it since we didn't call for them to come out and we had no idea of the problem with the dirt in the rain and there would be no bill. And He would have someone Snake out Plumbing That there be no charge ::;;;;;;;Also saying that the dirt so bad it will see him again,, sure enough two months later with the rain we had to call them again After Being lies to Sure enough 4 mos later Receive your original bill we had no idea it was answer Customer service is not lies and deceit That's what you have to look for dealing with this vendor No one wants that whenever he's in again ever I suggest you do the same read more

I hired Mike Scott Plumbing to fix my water heater recently. They came out twice & thought they'd resolved the issue. Unfortunately, they hadn't but did give me a full refund. I appreciated their professionalism. read more

Called SEVERAL local plumbing business's on a Saturday for what we thought was a collapsing septic issue. Within 45 minutes of initial call, Jose came to our Ocala home and found it was JUST a bad clog. He had it sorted and done with within an hour. Normally, I try to support local business and not call a MLM company. But, I have STILL yet to hear from the local guys, even the one's that I left messages with their emergency lines. It's now 5pm and taken care of when I called at 3pm! Jose was also VERY informative, and encouraged my 'shadowing' tendency and many questions. He also advised on how to continue to properly maintain my pipes AND septic. I will admit though, the gentleman over the phone told me the price would range between $65-$80 for the call and to do a clog, but it ended up being $160 for him to climb on roof and snake the drain. That price was...a bit higher than anticipated....but, I am just glad it's not my septic and it was JUST a clog. Thanks Jose! Marco Polo Village II Ocala, FL - Marion County (Not sure why it says I am from San Fran, CA.........) read more