Very responsive when I call for service. Friendly and…read moreknowledgeable service representatives. They have actually come to my house within an hour of a call.

Dan came through for us again! We were headed out of town for a holiday weekend when we received a…read morecall from one of our tenants that the water heater was leaking and not functioning. Dan fit us in on a Friday afternoon before a holiday weekend. No extra charge for the emergency work. He and his crew are the absolute best!

Booked an emergency service with no time appointment. After phone call received a text stating they…read morewould be there between 6-8. Called the number from text at 8:30 to find out where they were and the automated system failed to connect me with a person, but tried to send me to the business hour office phone. Called again 30-45 mins later and demanded the prompter give me someone. He answers and tells me I should have never received a text message with a window. I said well I did and you guys didn't meet that expectation. I demanded the first appointment in the morning so I did not risk missing a second day of work waiting on them. He would not guarantee that so I canceled with them. I will find someone that can live up to their promises.

Leaks in underground waterline were located and repaired in a timely manner. I would use them…read moreagain.

Had a clogged drain in sink. I know emergency is more expensive not the problem with that. But the…read moreservice technician was only here for 20 minutes and charged $609.00. Didn't have to use a snake or anything. But still charged that amount of money.I knew the service call was $250. But why all the extra money I don't understand no receipt was given or anything.I would never use this company again

Do Better! Midwestern Plumbing installed the plumbing in our New Construction home along with all…read morethe other homes in our new neighborhood. So many people have had nothing but issue after issue with plumbing and we just found out that the plumbing lines to our water heater were installed backwards, Cold on the right and Hot on the Left. We are not the only home that this happened to either there are others. Hot is always on the right and Cold on the left .... ALWAYS and to find out they have installed other water heaters the same way. WHY? Do the employees not know? Are they not properly trained? Do they just not care? Who inspected the plumbing and did not catch it or did and did not nothing about it. I get it things happen but this is something that should NEVER happen. Hot on the right and Cold on the left. We have had other issues and I will never use Midwestern Plumbing. We only used them the 1st year then used another Plumbing Company we know and trust their work from previous work a previous home.

Pay Full Price, Get a Partial Fix -- Repeat as Needed…read more This company managed to turn a straightforward plumbing leak into an expensive lesson in what happens when accountability is optional. We initially called them for a leak and were charged $769.39 just to assess the issue, followed by $7,098 for new pipes. Shortly after this "repair," the leak returned. When we called them back, they charged another $899, only to then tell us the problem was allegedly where our pipes connect to the county's system--work they are not licensed to perform. The county came out three separate times and confirmed the issue was not on their end. We then hired a second contractor, who immediately identified the real problem: the original job was simply not completed. He also stated--without hesitation--that he would be shocked if this company refunded even a dollar. When we asked why they would bid on a job they were not licensed to fully complete, their answer was astonishingly casual: they "didn't think it would be an issue." According to them, they fulfilled the contract because they "fixed the leak they could see." That explanation alone should alarm any potential customer. I later spoke with a supervisor who repeatedly deflected responsibility by asking, "How were we supposed to anticipate what we couldn't see?" That is not a defense--it is an admission. As a consumer, I do not hire a professional to fix only the visible portion of a problem. I hire them to fix the problem. No solutions were offered. No accountability was taken. Only excuses and a clear attempt to redefine failure as acceptable performance. Be warned: this company appears to complete just enough of a job to justify billing, then treats the remaining work as a series of costly "separate issues." You will be left paying thousands while being told no one is at fault. This was an expensive lesson learned the hard way. Save yourself the frustration, the time, and the money. Find literally anyone else.

Was really pleased with fast response. Unfortunately,…read more350.00 to connect a flex hose (provided) to a new stove is way overpriced. I explained it would literally take less than 1/2hr, the "supervisor" dropped the price to 295.00. At that point i wasn't comfortable with them doing the service, Im happy to pay a fair price but its literally connecting a flex hose to the stove and valve in a rental. Disappointing. Buyer beware.

Super quick turnaround between requesting service and appointment. Ricky was knowledgeable and…read morepersonable. He resolved our kitchen faucet leak issue quickly and efficiently. We highly recommend and will recommend to friends.

Ricky was awesome! He was able to provide a flat price for services (no chance for upsell/price…read morechanges) worked with our availability (came in the evening after work) and did great work!