This review is overdue but I wanted to share my experience with everyone. Nate is the best and has…read moretons of experience with being ASE Blue Seal Certified. Nate was able to help me on two separate occasions with an oil change, coolant, timing belt, and anything else I needed. He was able to drive to me and was very professional while being fast and efficient. Nate is a super humble, super friendly and had no complaints with him servicing my car. I would recommend him to anyone and was able to save me so much time and stress!!!

Updating again: The business owner Nate just called me and was very polite and we both explained…read moreour sides of the situation. He was very apologetic and made sure to listen as to why I was so upset. I completely appreciated the call. He will be returning to finish my sons car and I feel confident he will get my sons car safely back on the road. Absolute trash company. My son had an appointment for Friday at 10 am. After almost an hour of waiting for "Proformance" to show up, my son finally hears back from the guy who says he can't make it, and if he can come the following day (Saturday) at 3 pm. Fine. So now it's Saturday. No call. No show. "Proformance" finally messages my son and moves the 3 pm time to 6 pm. Unprofessional. If he didn't want to do the job, he could have just said so. Thanks for wasting our weekend waiting around for nothing. UPDATE: The business owner just responded to my comment, by stating, that it was my son's idea to change the appointment date. I have my son's texts that day. My son only asked "Proformance" if they needed to change the day after THEY didn't show up for the appointment, after son had been waiting for 40 minutes PAST his appointment. Then today (Saturday) after "Proformance" said they would be out at 3 pm ( but it ended up more like 5pm) couldn't finish the job, because it was my son's fault he didn't have the bolts needed. Look, I'm just here stating my experience, as the person paying for this service. This is what I have been dealing with since Friday ( it's now Saturday evening). Oh, I didn't mention, that I have been calling "Proformance" this past week, asking how I can make payment, since my son does not live with me, and I am the one paying. I called 2 separate times, and left voicemails, with no response. This has been a complete nightmare, with no communication.. WHAT-SO-EVER.

The team at Bryan's Automotive saved us when the transmission in our Ford Explorer went out. It was…read moreover the holiday season and employees were coming and going from vacation time and they STILL got our vehicle in, diagnosed, ordered a whole new transmission and had it replaced before the shop closed for the new year. They were very communicative from the beginning and worked so quickly on our massive (last minute) job. We are so greatful to this team for being avaliable and willing to help our family out.

Great experience and nice staff. They have a shuttle, and since I was traveling and had a full car…read morethey made it clear that if I ever needed anything they could get me access. Would 100% recommend.

Jay has worked on every car I've owned the past 20 years. Takes the time to school my daughter on…read morecar care too.

I had a great experience with A1 Japanese Auto Repair and Jay, the owner…read more After getting a very high quote from the dealer for a water pump replacement on my Toyota Sienna, I brought the van to Jay for a second opinion. He was straightforward, took the time to explain what actually needed to be done, and quoted me a price that was literally about half of what the dealer wanted. While doing the water pump, Jay recommended replacing the thermostat since he was already in that area. He was clear that there would be no additional labor, just the cost of the part ($31), which felt honest and practical, not like an upsell. He also inspected the serpentine belt and told me it was in good shape and didn't need replacing, which further confirmed I was in the right place. Communication was clear, pricing was fair, and the work was done efficiently. Jay comes across as knowledgeable, genuine, and focused on fixing what actually needs fixing, not padding the bill. If you're looking for a trustworthy shop for Japanese vehicles and want straight answers without dealership pressure, I wouldn't hesitate to recommend A1 Japanese Auto Repair.

I really, really wish I would have gotten a quote before coming in. I got on Yelp to search for…read moresomeone to do an oil change for my 2025 Ford Escape and received three responses right away. Two quotes were $100, so I stupidly assumed the third would be competitive at that price as well. Since they were the first to reach out, they got my business. I had been asked several times for the SAME vehicle information (blamed on a "bot" doing their initial reach out, of course). After getting there, the guy that took the appointment wasn't even there, and the tech didn't even know I had an appointment. He's feverishly making phone calls and getting voicemails. I should have walked, but gave it a few minutes. Daniel at the front desk does not ask me what kind of oil I use, but did say I was not being charged for labor. The bill comes and guess what? I was charged for labor! They used synthetic oil, which I would not have chosen since it costs three times the amount. Total cost? $202 for a dang oil change! Next time I will get a Groupon and go somewhere else!

From the owner: Lapin Auto Repair – Electrical, Mechanical & Programming Specialists in Tacoma, WA…read more We provide dealer-level diagnostics, advanced programming, and complete auto repair services for European, Asian, and Domestic vehicles. Our specialties include: • Advanced computer diagnostics • ECU, PCM, BCM, and module programming & coding • Key programming and immobilizer services • Electrical troubleshooting & wiring repair • Engine diagnostics and repair • Transmission diagnostics and service • Brake system repair • Suspension and steering repair • Cooling system repair • Air conditioning service and recharge • Hybrid system diagnostics and battery service • Battery, alternator, and starter diagnostics • Check engine light diagnostics • Pre-purchase inspections We use professional diagnostic equipment and follow manufacturer procedures to ensure accurate repairs the first time. Honest estimates. Transparent communication. Quality workmanship you can trust.

I've now taken my 2014 BMW 535d to Larsen's Auto Repair a couple of times, and they've earned my…read moretrust. Most recently, I brought the car in after another shop told me I needed rear brakes, calipers, and suspension work totaling a pretty significant bill. Larsen's took the time to actually inspect everything and gave me a much more accurate picture. They confirmed the rear brakes were still in good shape (around 10mm), the control arm bushings were fine, and none of that additional work was needed right now. That kind of honesty is rare. They previously handled my front brake service, and everything was done right, no issues since. This time they also completed an alignment and oil service, both at fair prices. Mark was especially helpful throughout the process. He clearly explained what was actually needed versus what could wait, and didn't try to upsell anything. I never felt rushed or pressured, just informed. Bonus points to him since he's a fellow Atlanta Braves fan! If you're looking for a shop that will diagnose correctly, communicate clearly, and not recommend unnecessary work, Larsen's is a solid choice, especially if you have a BMW or higher-mileage vehicle and want straightforward, trustworthy guidance.

Larsen's have been my auto mechanics for thirty years and I can't say enough about them. They are…read morehonest, easy to deal with, reasonably priced and excellent at car maintenance. I highly recommend them to anyone looking for automotive servicing or repair. They're jusst the best.

Firstly. No other shop would've came out/ gave me a quote to replace my Door lock actuator without…read moredoing their own diag/ charging big fees. Mick on the other hand trusted my judgement, gave me a very reasonable quote to come out and replace it. I went ahead and scheduled with him for the day after my part was getting delivered and he came out first thing and KNOCKED it out within 2 hours completely done. Mick was super fast, respectful, professional. I highly recommend

I live on Vashon Island and absolutely love it, but the biggest challenge I face is getting my…read morewheelchair van serviced quickly. If my van isn't running, neither am I. On a whim, I took a chance on Defiance Auto after finding him on Yelp in Ruston -- a young MOBILE MECHANIC. The gods must've been smiling, because he turned out to be polite, efficient, knowledgeable, and even took the time to research my unusual issue. Hands down, he's the best mechanic I've ever worked with. His prices were more than fair, too. This young man makes thirty veteran mechanics look like Goober Pyle from Mayberry. All I can say is, "Goooooolllllleeee!" Give this hardworking guy a try. You will not regret it. He will come to Vashon. his name is Mick Svoboda of Defiance Auto (253) 999-8531 Defianceautoworks.com

Review for towing only: We had an issue with our Sprinter van on the way home from Seattle to…read morePortland. We left around 7:30 p.m. to avoid traffic, but not long into the drive the high oil level warning light came on. Luckily, we were near Lacey, WA, and had to decide whether to spend the night in the van and limp to a local mechanic or have it towed home to our trusted mobile mechanic. Andrew arrived around 11:30 p.m. and was professional and courteous from the start. What could have been a stressful late-night tow turned into a much more pleasant experience, and he and my husband chatted the whole way, making the long trip feel much shorter. We really appreciated Andrew getting us home safely in the middle of the night. His kindness, professionalism, and positive attitude made all the difference. Nisqually Towing is lucky to have him--give Andrew a nice bonus and a birthday cake since we cut his birthday short. He truly deserves it!

My AC went out and I wasn't sure what was going on because it's a fairly new car.... Nisqually…read moreAutomotive took a look at it, needed a "refill", had an oil change and I was out the door in about 2 hours . Reasonable price, friendly prompt service. I highly recommend.