My friend and I were on our way to Seattle when we noticed something dragging beneath the car. Worried it might be something serious, we made an unexpected stop at Les Schwab. As we walked up to the garage, clearly looking a little stressed, we were greeted by a kind gentleman named Parker. He saw the concern on our faces, quickly checked out the car, and assured us he could get us back on the road in no time. And that's exactly what he did. Just wanted to leave this here as a heartfelt thank-you to Parker and the team at this Les Schwab location for being so attentive and kind. Your customer service was top-tier and truly appreciated. Keep up the great work--it does not go unnoticed! read more

Good service but the larger gentleman has an extremely offensive odor to him every time I come in. My wife is pregnant and she got in the car after that tech was in it and she said she almost threw up. Lack of hygiene read more

Made an appointment the day prior for 4 o clock. Showed up at 3:40, and was told that their system malfunctioned after I explained I had an appointment. My car sat unmoved for 2 hours, ended leaving in frustration read more

I have brought my care here before, and usually done within an hour to three hours without an appointment. Today it was 3 hours till they put my car in the shop. Then another hour just sitting there. It would have taken another hour to do the switch. I told them that I need to head home and get ready for the next day. DO NOT COME HERE unless you have an appointment. I know that may sound stupid to some but this is just ridiculous. There was also two other people that arrived after I did but left before me. Granted they might have had appointments but still shouldn't have been 4 hours with no progress. read more

Brought my car in for a flat tire replacement. They said I needed two new tires (to balance the tread) without inspecting the car first. Then they said a single tire would cost me $350. This is for one of the most common tire sizes in the world. When I balked, the price magically came down to $200 (still a rip off for a single tire). I agreed, and they told me they didn't have this extremely common tire in stock ... the tire place doesn't have common tires. They told me they'd have it and do the mounting by noon. It wasn't done until 3 PM, when i called and the tire miraculously appeared just as I called. I don't know if Les Schwabb are franchises or corporate owned, but this second rate rip-off job was enough to make sure I don't go to another one again (any of them). It also prompted me to do something I've never done in my life ... write a letter to their board. Seriously ... stay away from this place. read more

Everything! Showed up near closing time needing emergency tire repair. They fit me in, repaired the tire and did not charge me a cent! We are not regular customers as we are from New York State and we were treated like we were regulars Dean Simons Angola New York Go Bills! read more

Don't get tricked. Just don't. The warranty isnt worth it because they will put you last once they have your money. I got shocks and struts there under warranty and apparently it takes 6 hours for this job. Even when I make an appointment for tire rotations, I'm there for literally TWO hours before I watch them out it in the garage last time I was there. I can't stand a place that over commits. It's hard to jerk customers around anymore when you can easily look up how long a job should take. Go anywhere else. read more

Dropped my car off well over an hour ago and told I was third in line. Come back after the time I was told it would take only to see my car not even moved. When I ask about to status I was told, by the same person, I am still third in line. Not the first time this location has had horrible customer service. Would definitely not recommend this location. read more

Went in to have a flat repaired and they took me right away! Really enjoyed being able to see the shop from the floor. Will be going back.

I went to Les Schwab today for a leaky rear tire and was told I needed a rear alignment and 4 new tires and they denied me to purchase just one tire they stated I couldn't do that it won't fix my problem. I just wanted one new tire and I'd purchase the rest over time cause I'm not rich . I left pissed off and drive home on an unsafe tire they aired up to get me home . I feel mistreated and deflated as my tire. I have every right to buy one tire so I hope a manager sees the bullshit I endured. Les Schwab in maple valley Washington. read more

Will never go to Les Schwab again and would give negative rating if possible. 1) Showed up for my 2pm appointment and was told that the appointment was for 9:30. That was the time I called to make the appointment. Counter staff said they would immediately assign technician to do the alignment. 2) Waited in the lobby for two hours. At the end of two hours the technician came out and called my name. He said that he had been trying to reach me on my phone. Checked phone, no calls. 3) Alignment not completed because parts needed. 4) Counter staff engaged in political commentary - don't need to that while getting an alignment. read more

We were driving a rental car in Olympia when we picked up a nail, causing a relatively slow leak. Took the car in and explained the situation. The young woman at the counter said that it would be about 2 hours (it was a busy Saturday). I received a call from them just under 2 hours later saying that the car was ready. When we got there, we found that the tire had been repaired...at no charge! I was slightly shocked, but found that this is standard procedure for them. while we don't live where Les Schwab does business, our son does, and you can be certain that we recommended that they go there for any tire service. We also told the owners of the B&B at which we were staying and asked them to spread the word. oh, and one last thing...the facility was the cleanest tire store I've ever seen. Thank you, Les Schwab and its employees! read more

Wow! I was driving through Washington and had low tire pressure in one of my tires. Stopped in and very friendly clerk named Memphis helped me. Waited a bit and he returned to tell me I had a nail in the tire which they patched. Didn't charge me a cent! What amazing customer service. Too bad I live in another state or I would be a regular here! read more

Purchase a set of tire for 1800+ in September 2022. With only 16,800 miles on these Michelin spend tire 2 of the 4 tires already need replaced. It's an all wheel drive so u have to replace all 4 not just the 2. I've rotated them their is suppose to be a 30k mile warranty on these tires. Brian the manager of the plum street store just basically blew me off, basically 2 bad 2 sad. I have never had a problem with my tire in the past, I have been a loyal Les schwab customer. But no more. Pretty pathetic when a company that size won't stand behind what the sell. I have now contacted Michelin directly which I shouldn't have to do! read more

I love Les Schwab and have for years! Woke up to a flat tire @ 8am--called Schwab--they send someone out in one hour--take it to shop & fix it--it's back on the car by 10:30am!!!! How can it get any better!?! read more

They sure don't greet you like they used to, one person working counter, never did get greeted or helped l. Guy at counter was to busy chatting it up with someone and it wasn't about tires. Finally gave up and left. read more

This tire chain is awesome and their folks (at this location and in Tacoma) are highly professional and fast. Unfortunately, they won't take my money -- everything has been free. Had a nail in my tire, no charge. Needed to rotate my tires, no charge. Low on air, no charge. Can't wait until I can actually pay them for something. Definitely the next set of tires. read more

Brian and his team are exactly what you'd expect from a mom & pop shop NOT a franchise. They treat you so kindly & answer all your questions without giving up. If they can't do a job then they say so without giving you the run around, which we can all appreciate in this economy. They honor all their warranties without any fuss & can get you serviced in a timely manner. Absolutely worth the drive for the peace of mind they provide. read more

Needed a new tire, got a new tire. Dropped it off in the evening and picked it up the next day. All good. Thanks Les Schwab staff for your time and great customer service/friendly staff. Although, I find it extremely strange that my car battery all of sudden was COMPLETELY dead (never had an issue with it before dropping it off here). So instead of walking out the door with a simple $150 tire and smile, they got me for an additional $215 battery, totaling $365. I was stuck with no choice other than to pay it as I had an inoperable car. Well played Les Schwab, well played. Maybe just a coincidence? I'd like to hope so. We'll never know though. *it was only a three year old battery. read more

If you are told you need new rotors when brakes are replaced make sure to request they actually use the tools to determine the thickness left. My daughter was told she needed rotors and when I asked how much was left I was told they would have to check. They checked and she did NOT need rotors! No repair facility should state that rotors are needed without measuring the current thickness! read more

Les Schwab Tire Center - Tires Near Me - Olympia, Washington

My wife and I wanted to get a wheel alignment for our suburban. Didn't really think much of it by taking it to Les Schwab of Centralia. The people at the desk to take my request and appointment were absolutely amazing. What really hit it home for us was the fact that when we went to pick up the truck after the service was done, we worked with BJ at the counter. You could tell he was a tech helping out the front office by his uniform and how it looked after a hard day's work. He was amazing. His customer service was on point. He had a sense of humor, and he was quick and very insightful when asking questions. I was really happy with the services and I think BJ is on his way to a successful career if he keeps up his attitude. He also saved us a couple bucks because what we were quoted didn't exactly need to be done and he caught that and lowered the price. read more

Went in for a tire rotation, been going to this business for years along with my folks, nothing wrong with the car at this point. When I get the car back they tell me all my struts need to be replaced and that the car pulls to the left now, granted the car pulls barely to the left but when I get behind the wheel it veers to the left. I'm glad I got a second opinion because there's nothing wrong with the struts. What was wrong was that one tire had a bulge. They rotated my tires, dismounted and remounted them and didn't see the damaged tire. Rather than inspect my car to find the problem they decided to sell me $1,000 worth of struts. The bulge was pretty massive. I was driving around for a week with a tire that was ready to explode at any minute. Went back to talk to them and they took zero responsibility saying that a person couldn't physically do that to a tire which wasn't my point at all. The point I was making was that they missed something very important and put a ticking time bomb on my car while I was under the impression that it was my struts that needed to be replaced. I got the big blow off too bad kid talk. So yeah I wouldn't recommend this business, I can't remember their names but even when I walked in the door the blonde lady wasn't in the mood to help me and the gentleman she passed me off to was real good at talking and avoiding the issue at hand which was they messed up. Thursday evening shift was a disappointment as well as the guy who rotated my tires, all of this could have been avoided and they would have sold me some tires if they noticed what was wrong with one tire and not focused on my struts which ended up not needing anything. read more

Les Schwab Tire Center - Tires Near Me - Olympia, Washington

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Les Schwab has been my go-to for tires, brakes and suspension for decades. Brian and Zol are always amazing to work with. They are transparent and professional and this company stands behind their work so it's a no-brainer! read more

Les Schwab Tire Center - Lift/level and tires before and after. - Tires Near Me - Olympia, Washington

Do not go to any les schwab They will rob you and not fix what you came in for. I came in with noisy front brakes. They replaced rotors. Not fixed. They gave me a bunch of crap and horrible service. I came in with noisy brakes and i left with noisier brakes. After i paid them. They are not here to help. They tried to treat me stupid. Front brakes are front brakes. Very disappointed. Cannot describe how rude they all were. Be ashamed of yourselves les schwab Will cringe everytime i see one of the few locations. I will drive away just to not have to see or hear your name. I came in with a clear problem. I was treated horrible and did not do what they said they were going to do. This is a 0 star. read more

The value of a Schwab tire isn't necessarily up front but during the life of the tire. More than once I've had to limp to their location with a damaged tire and had them fix it, promptly, at no cost to myself. What a stress reliever! Always courteous, always professional, prompt service, little waiting time. Always a variety of quality tires that cost more than at, say, "discount" places but that is more than made up at the back end with free service and maintenance for the life of the tire. read more

For years it has been bothering me that my TPMS light has always stayed on after the Tumwater Les Schwab location installed my new tires. They seemed to not really address this issue and presumed it was my loss. I'm wondering how many other people have their tire pressure monitoring system lights staying on and are expected to just pay out of pocket to fix it? Does not seem very professional that Les Schwab damaged my vehicle and expects me to pay for it. They didn't even offer to reduce the amount of my bill. This has always bothered me. To this day my TPMS light is on because I refuse to pay for Tumwater Les Schwab's damage to my car. What have you got to say for yourself Les Schwab? read more

Gone are the days of their great customer service, running out to meet you in the parking lot. Now, even after calling ahead, plan on a long wait just to get them to look at a flat. This was even my second attempt at getting it looked at. Same story. read more

Expensive, but you get what you pay for I guess. $1000 for a set of tires and an alignment. Hope they're as good as advertised. Or maybe I'm just a sucker. read more

I read the reviews just now. Had a screw in the tire, called and they said bring it in. Figured if they could repair it they would at least charge something... for the time and effort. They didn't charge a penny. Didn't even get the tires from them. But in the future we certainly will .. and I think we'll get a spare rim and tire from them to avoid any further potential stranding events. Thanks guys, you were great and appreciated. read more

I dislike writing bad reviews, but I decided I should. I was told I needed four new tires after I had them balanced and rotated. They said there was a hop in them and that was not correctable. They provided me with a quote. I went to Costco and they told me that the person that had balanced my tires had completely done it wrong and the weights were off and there was nothing wrong with my tires. Costco said they are always fixing what Les Schwab does wrong. When I told a car knowledgeable friend about my experience he said he never recommends people go to a Les Schwab either because of reasons like this. I will say that once before I used this same Les Schwab's and they did help me when I needed my power steering pump replaced and that was fine. Also, the people that worked there when I went in were very nice and friendly so that is a positive. I called them to tell them about what happened and the person who answered the phone just said oh OK. He did not ask for my name or vehicle information or anything. He didn't seem to care that I had a problem. read more

2 hours one nail ..please try a lil harder next time ..wear a smile and dont waste the people's time .

Our battery kept dying so we took our car in to get a new battery. The team here were so honest and professional, we really appreciate Bryce for his honesty and help! It turned out the bolts around our battery were just loose, so he tightened them up and didn't charge us! He easily could have swapped out the battery charged us for it, and we would have been none the wiser. So thankful to find a place we can trust! read more

PLEASE READ THIS, DONT SKIM PAST- If I could put 0 stars I would. My husband went in to get some tires put on rims (mind you, he didn't even have them on the car, just the tires needed to be put on rims). The dude he spoke to the day prior quoted him $20 a tire. That was fine, wonderful even because it included the balancing. Total should have been around $100-$120. My husband also asked to have them remove the studs because he is wanting those wheels to be for his rally car. They stated, and I quote "I don't want to because it's tedious". Okay, that is literally your freaking job, but whatever. Fast forward to when my husband goes to pick them up, the dude rings him up for $200. $200 freaking dollars to put wheels on rims and balance them, AND TO NOT preform the one additional thing my husband wanted, which was taking the studs out. This place employs lazy liars. I don't like giving negative reviews, and I don't believe I ever have before, but y'all need to know this place is a GIANT WASTE OF TIME and the money you've worked hard to get! Also, he called coorperate, and they told him they couldn't do anything. It is their company, and they couldn't do anything? Ridiculous. read more

I've been a Les Schwab customer since we moved here in 1985. The high quality and speedy service has not changed over all those years. What first impressed me back then was how the technicians hustle and run between jobs. They still do today. My car is always serviced promptly and done right the first time at the price quoted. As an old salesman, I like that the desk people know their products and how to sell to the customer, not just a bottom line. They are able to offer various levels of products to fit your finances. Products and services come with warranties. The waiting area is clean with TV, coffee and popcorn. Some services are free such as air pressure and tire safety checks. Congratulations on their new downtown Oly location (in the old Hulbert Pontiac location). Well done! read more

I went in today because I backed over a plastic lane post that somehow got lodged under my car. They got it out, which wasn't easy, and didn't charge me for it. Next time I need something I have to pay for, they will be my first choice. read more

It's so easy to hate on auto repair, I try to avoid it. These guys just pushed it too far. Came in for rear brakes. I knew they were spent and that the front brakes still had at least 50% life. The Mazda dealer, the day before told me this. Les schwab called with the estimate for the rear brakes and recommended changing the front brakes at a cost of $500 more!!!! When I told them I knew the rating of the front brakes they casually said 'we just thought since you where in you might want to replace them' Sure, I want to spend $500 six months before I need to, just to save a couple minutes. Not to mention the waste. HORRIBLE! As close to stealing I thinking you can get without breaking a law. read more

Unfortunately, i think they are suffering from the short staffed, burnt out, limited skilled colleague situation we all are since covid hit. Products are great, but I have had multiple incidents of not balancing tires correctly, and now was told 1.5 hours into my 8am appointment for brake replacement that no one had ordered the parts when i scheduled it weeks ago. The tech felt awful and they were very kind. I dont blame him, but hope Les Schwab can come up with a better system to order or make sure parts are there. I would have been fine getting called before to reschedule, but waiting that long at scheduled appt is a system break down. I will be using my dealership for my needs from now on. Goving up on Les Schwab but will try again someday maybe. Hope they are taking care of their techs to help as well! read more

My number #1 go to place for tires and safety check. Been a customer for 3 years and will continue to support the downtown location best customer service ever had. I take all my cars here. read more

Les Schwab Tire Center - I tell all my friends and family about plum street les shwab! - Tires Near Me - Olympia, Washington

Les Schwab cost a little more, however thier customer service is outstanding. That said, I stopped by today to have 4 tires I purchased elsewhere swapped out. Attendant at the counter tells me it will be 195 bucks! TO MOUNT AND BALANCE TIRES!!! ARE YOU NUTS! Because I didn't purchase their sorry excuse for a performance tire ( I know, I bought one for a spare and was the noisiest , most ill tracking tire I've ever had) I'm suppose to bend over and take it, don't think so. LES SCWAB HAS LOST MY BUSINESS. For reference going rate in Olympia among 5 shops I called for tire swap to include dismount old tire, mount and balance new tire is 15-25 bucks a tire. read more

These guys are great. They fixed my flat tire for free and then gave me a shuttle ride to pick it up. They were friendly and extremely helpful. Would highly recommend them. read more