I had a renter move out and the room was disgustingly dirty…read more I messaged one day ago and she said they had availability today! So amazing! The guy that came was kind and did a great job! I appreciate your service so much! I will definitely use their services again.

Caroline's cleaning company did a wonderful job for my elderly father. I appreciate that she was so…read moreresponsive and informative when I contacted her via text message. She was very clear with the rates and I didn't change the rate after the cleaners showed up. My dad said they did a wonderful job! They also proved to be very reliable as they showed up when they said they would. Thank you, Caroline. I definitely recommend your company!

Not recommended…read more Cleaners said it'll take them total four hours to do regular cleaning (this is after they did a first cleaning so they already had a clear idea of the workload and time needed). And then owner wants to charge $265 for monthly cleaning. So their hourly rate is $265/4 =$66.25. Way overpriced compared to market prevailing rate. And I don't think the charge is in alignment with the service provided. There were no trash bags in place. Rugs were left unwashed and not put back in place, etc. Ironically they charge $55 per hour for first cleaning, which means reoccurring cleaning their rate is higher. Yes these days it's tough for small businesses to survive. But that doesn't mean customers got money rained on their head. Update: the owner explained that the rate is based on total sqft. This is nonsense! We have four bedrooms but two were not cleaned. Plus we always have regular cleaning services and it always takes them four hours or about $200 to clean it. And this business owner decides to charge us $265 just because we live in a house (and remember we only need 2/4 bedrooms to be cleaned) and not based on the actual cleaning area and total time needed? We were told by the cleaners that our house is well-maintained and they didn't have to scrub anything so total hours spent will be 4 hours. Owner is saying that although it only takes four hours but you need to pay $265. Does not make sense. Plus I know the SAME technicians when they clean my friend's townhome, they spend the SAME amount of time four hours in total and they charge less. Just because we live in a house not a townhome, it doesn't mean we have to pay more for the same cost incurred to the owner. It's not like our house is a rabbit hole or dirty anything. The technicians clearly said the place is well maintained and they didn't have to spend any extra effort. Then why do I have to pay much more at the hourly rate close to $70 to have the same cleaning service and hours? WHY? This is outrageous. I'll never do business with a service provider whose pricing is not transparent. Last time I used them for deep cleaning two years ago before tenants moved in, the tenants complained the cleaning was not thorough at all and requested for a refund. I contacted the owner right after the complaint, sent her the pics and she did not accept the request for a refund or offer re-cleaning. Nonetheless, I gave them another try which is totally idiotic on my side. I chose to not post a bad review after the first disappointing experience because I don't want to be harsh on small businesses. However this time the experience is even worse and even disrespectful. Who on the earth can explain to me why I have to pay more for the same service and hours? Why my own lifestyle (living in a house instead of a townhome) has anything to do with your operating costs while you use the same people, same hours and same cleaning equipment? Then why do I have to pay more? Explain to me. Choose wisely at your own risk. Honesty in business is underrated.

I was charged $330 for a "deep cleaning" of a 2000 square foot home. The results look like an…read moreincomplete routine service. Dusting was incomplete, laundry room was completely ignored, kitchen cabinets were not touched. The floors were mopped with no attention to detail. The owners response was it would cost another $330 to complete. *** Be very weary of the company's definition of a deep clean ***

Paulina and her husband did an excellent job cleaning our house. They were on time, very…read moreprofessional, and paid great attention to detail. The house looked spotless when they finished, and we truly appreciated their hard work and care. We are very happy with their service and will definitely hire them again in the future. Highly recommend!

Paulina did such an amazing job. Paulina came on time, easy to connect with, and the house is…read morespotless. She did a deep clean: windows, refrigerator, baseboards, etc. My 3 bedroom home looks as good as new. Thank you so much!

Connie and her team have kept my home 'company ready' for about 12 years. They are consummate…read moreprofessionals. I have no idea how they get so much done in an hour and a half. I'm usually up in my office while they work (out of the way) and when I come downstairs I'm delighted. The house smells so good! The whole place sort of glows. Connie's employees are good people with a great work ethic. I'm always happy to see them.

I've been using Connie's cleaning services at my home for several months now and this review is…read morelong overdue!!! Connie and her crew do an amazing job. They use natural cleaning products which are more healthy than chemical cleaners and they work just as well. I love coming returning to a sparkling clean home after her crew has been here. It always feels like such a treat! Connie also works with several Realtors that I know and she and her team always do a phenomenal job doing deep cleaning for upcoming listings!!

It was very easy to schedule the housecleaning and we received communication on when they were…read morearriving. I was a little bit worried about paying by the hour but they did a great job of cleaning our house without taking advantage of the hourly rate. Done well too. Thank you!!

This company is completely dishonest, and my experience with Kiran was appalling, to say the least…read more Don't be fooled by what Kiran promises when she gives you the quote. I've just filed a Yelp claim against this business because there's no point trying to resolve it with someone so unprofessional. I wouldn't be surprised at all to see a vicious comeback from Kiran for my review here! The company sent two workers to my home without notifying me that neither of them spoke English. This created serious communication barriers, and I had to rely on Google Translate just to give basic instructions. One worker appeared to be underage, and the other couldn't even read the simple Spanish instructions I showed her on my phone. They arrived an hour late with minimal tools--certainly not enough for the move-in cleaning I had requested. Instead of addressing the areas that actually needed attention, they wasted time cleaning spaces that were already clean. The older worker couldn't follow even the simplest directions, and I spent most of the time struggling to communicate through Google Translate. The service was nowhere near worth $90/hour. Honestly, how much do you think this business is paying these untrained workers who can't speak English? Do the workers even have work permits to protect themselves from exploitation? When I requested a discount due to their lateness, communication issues, and poor quality of service, Kiran flatly refused. But it didn't end there -- she turned it around immediately and made it seem like I was the problem. Her response, "English is not your first language either. You shouldn't judge people like that." What?? Apparently, paying for workers who can communicate with me and do the job right is too much to ask!! When I said I would leave an honest review, Kiran couldn't wait to insult me with "99% of our customers are smart. They will know you're a difficult customer." Wow! Never would have expected that from someone in customer service! She then complained that I had been texting her all day--when, in reality, she was the one who had to text me to let me know their workers were an hour late! Her text "And you have been texting me all day. I don't think he would've been happy anyways." Who's "he"? Seems Kiran was scared of him being unhappy, and that was her only concern. Their Yelp page is deceptive. They advertise using branded "Got It Maid" vehicles by making it the first picture, but the workers actually arrived in an Uber with no company uniforms and only a few equipment. This is definitely not what I expected from a professional service. This entire experience with Kiran has me questioning whether this business is involved in fraudulent activity or, at the very least, something unethical. Stay away from this business!

My favorite things about our cleaners are the consistency, thoroughness, politeness,…read moreprofessionalism and ensuring the job was well done. From management to on-site cleaners, they have been excellent. It has been my experience in utilizing a couple of different cleaning services that having the same crew servicing your home is often more beneficial in achieving consistency. Additionally, they are good about the fact that we are a "no shoes" indoors household so they comply by wearing the blue bootie shoe covers we provide. There truly is a lot to love about Betty Miller Residential Services.

My experience was confusing and inconsistent. I was told…read moremultiple times that they were not accepting new clients. However, when my family member called shortly after, an appointment was offered immediately. When I asked for clarification, the conversation became uncomfortable and defensive instead of professional. Based on my experience, I chose not to move forward.

Margaret and her husband Milo are great to work with. Milo to house for estimate and arranged…read morecleaning to our schedule. Excellent communication, in prior to arrival, progress and leaving. House was immaculate and I noticed little details where they do a deep and thorough cleaning. Example little rust around sink drain, etc. Highly recommend and they will know be regulars at our residence. Alexandra and Michael our cleaners took their time and really impressed me!

Anna and Paul came out to deep clean our apartment. They arrived on time, and were very friendly…read more The job done was very thorough and detailed. Our home looks fantastic!! The price was affordable, and they impressed us so much will be having them return!!

We needed to find a reliable and thorough cleaning company to help us with the home we were moving…read moreout of at the literal last min' Gabby from Oly Ocean respond to my frantic requests at 9:30pm and her crew showed up on time and ready to work the next day . It wasn't an easy task as we had movers and stuff all around and they still did an amazing job! There aren't enough words for me to express my gratitude for the Oly Ocean Crew!! If you need cleaning services definitely give them a call! Thank you again !

They responded first to our need for post Construction clean up. Clients were happy!! We plan on…read moreusing Oly Ocean from now on!! D&G Rhodes Construction Inc.

Beata and her team have been cleaning our condo in RMV for the last year. They've always shown…read moreconsistence in the quality in their cleaning which is important to us. Something else we appreciated was how friendly and trusting they are. They care a lot about their reputation and their business. You can see that in the work they do. Anyways, if you're looking for good value from good cleaners, I would recommend them. I was surprised to see not many reviews because they deserve a ton.

They were able to come do a deep cleaning of my home the next day. The ladies were amazing! The…read moreprice was perfect! I will definitely call to request their services again.

I found Adriana here on yelp and feel very lucky to have found her! She did a wonderful job…read morecleaning my home for a very reasonable price. The bathrooms, kitchen and bedrooms just sparkled, she did such a great job. I will definitely hire her again! She did an excellent job and I trusted her in my home.

Adriana was responsive, reliable, and did a fantastic job on our house. Our house cleaners had an…read moreunexpected family emergency and Adriana was a welcome find. She's new to the area and looking to build her clientele. For anyone looking for house cleaning services, reach out to her.