I have been to so many body shops over the years and never once experienced such great customer service, and immaculate body work. Unfortunately, my new truck with a brand new wrap had been damaged by an employee while getting an oil change elsewhere. Mike's Collision was highly recommended by patrons at a local restaurant. Mike and his team made me feel comfortable from the moment I walked in his shop. He took one look at my truck and pointed out many issues that other shops didn't even notice. His wife and daughter were great at keeping me in the loop with every little detail. Mike truly went above and beyond to make sure that my vehicle was properly repaired, and that I wasn't taken advantage of by the insurance companies adjuster. He takes care of every detail, big or small, and his body work is flawless. He's a perfectionist. read more

Mikes Collision gave expert guidance, expert repairs, excellent communication, fair pricing, and is a family business. All boxes checked. They thanked us with smiles, but we thank them!! Aces full. read more

Truly the best auto body shop I have ever been to!! They treat you like family here and keep you updated during the entire repair. Mike and his daughter Riley are two of the sweetest people I have ever met and are exceptional at their job! I will definitely come back if needed!! Truly so appreciative of this shop! read more

They are the best. Angie and her staff went above and beyond to take care of me during my insurance claim process. Don't think of taking your vehicle anywhere else. You're in great hands here. read more

I have given a preliminary review on Google so I'll make sure to update that. Easily five stars. I must've called 10 body shops or more willing to take out of pocket (surprisingly some don't?). Did googling and found Mike's. I had 3 quotes... all pretty steep for the work I needed done. Rock decided to skid across the hood and into my windshield. Now the windshield was elsewhere as I went to a specialist, but the painting and bodywork... the photos should speak for themselves. Looks factory new. I'm impressed. What drew me here is the service and craftsmanship. I was a customer and a person, not a number (seriously felt that way from competitors), but Mike introduced himself personally. He guaranteed his work. And the price was VERY competitive to the competition. The catch? There was none. Service, quality, customer service were amazing. Better than the service I get at my dealer (it's a lease) and they're very good to me for the business I rate on a number of factors, but above all was I treated well? Yes. Was the work quality? Definitely yes. Would I come back here for service (although I hope I don't have to)... absolutely yes. I will also say this review is not solicited nor do I get any compensation for posting this. I'm happy to give negative reviews when they're deserved. Nothing negative here. read more

Mike's Collision - Three deep scratches from a heavy stone that skidded across my hood. Touch up pen from the dealer did nothing. - Body Shops Near Me - Ashland, Massachusetts

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Mikes has done work on many of my cars top notch customer service and top notch work many thanks!

Great experience with Mike's Collision. Mike is friendly and kind, as is his office staff. They make the process of car repair so easy and pleasant, including arranging for Enterprise to deliver a rental car at an excellent price. Car repair was stellar, car was returned to me sparkling clean inside and out. Excellent communication. Highly recommend. read more

Went to have the back door fixed. He fixed that and buffed the whole car. Cleaned inside and out. Great work. Nice to work with

Couldn't be happier with the service, quality of the repair, and the communication throughout the process. We recently had a pickup truck repaired that involved an insurance claim. Excellent all around and you will have a loyal customer from all family members! read more

Mike's Collision - Body Shops Near Me - Ashland, Massachusetts

Wow! First it started with the phone call. Great, peppy woman answered the phone and invited me down. The location is kind of tricky to get to, but just Google Map the address and you'll be fine. There are signs all over the place directing you. When I got there, I was greeted by the most friendly car mechanic type people that I've encountered in my life. The woman did my insurance inspection in less than 20 minutes and was prompt and professional. Mike - the owner - came by and was so friendly and sweet. He likes to talk, you can tell this is an honest, family man. I would recommend Mike's Collision to anyone! read more

I've never had better costumer service! If you are anywhere near Ashland, MA and need body work Mike's Collison is 100% where to go. Mike works hard to provide to the customer what he promised, and even more. Everyone at Mikes Collision proves they care about the customer first.  There were constant updates on where my car was in the process. They went above and beyond to get my car back to me. When I received my car back, it looked amazing! They did a great job with the paint match and everything. I would 100% return if I need more work done again. Everyone was so friendly and helpful. read more

My car was hit and I did not have much experience dealing with an auto body shop before. I was apprehensive on which auto body shop I could trust. I was lucky I found Mike's because immediately I felt my lack of trust go away. From the moment I went to Mike's I was taken care of and treated with the upmost respect. From the beginning, Mike informed me of my options and was very transparent with me about my car. He took the time to answer all of my questions and walk me through the process. The customer service was top notch all the way. It was not just Mike, but the office manager, Melanie, was amazing as well. She took care of all of my paperwork and worked extremely hard to make sure I got what my car was worth since it was totaled. She went above and beyond by making sure the process was as hassle free as it could have been. She even made sure that the rental car provided was there at Mike's waiting for me when my car was dropped off. She even worked to make sure I could use the rental for a couple of more days than the insurance company initially agreed to. I was waiting for a dealership to get my new car ready since I had to purchase one in a short period of time and Melanie really came through. If you are looking for tremendous service with experts in their field, then Mike's is the place for you! read more

Great customer service and quality of work, the car was fixed quick and came out fully detailed. The experience was practically painless! Great work guys!!! read more

This review starts with Melanie, she was so helpful and so kind while my car was in the shop always keeping me in the loop.. As for my car it looked brand new once I got it back (interior and exterior), I was completely blown away- they did an amazing job replacing my dented fender even smoothing over scratches I had on my door. Thanks so much Mike and his crew! read more

My family and I have been using Mike's Collision to fix our cars for years. Unfortunately in the past 6 months I was rear ended twice and the first time pretty bad. I was upset as you can imagine but Mike and his staff made this hard time easy for me! Everyone there is so knowadglable, helpful, professional and caring. The only thing I had to do was to inform my insurance company of the accidentb and drop off my car. Mike had my rent a car waiting and it was even personally cleaned by him! I received updates on the status of vehicle would and a date when it would be ready for pickup so I could plan ahead. They were right on the money! I couldn't believe how amazing my car looked; It was cleaner and shinier than the day I bought it! Every scratch that was on my car before was gone. The repairs to my car were fixed with perfection. Mike put on a new expection sticker for free and even gave me a car charger as a Thank you gift. Mike' s Collision is the best and if you ever get in a fenderbender I recommend you see how great they are for yourself. read more

Had a simple non-insurance repair. Got it done in 1.5 days even after ordering a part. Price was right, and the work was better than hoped for. read more

Mike's Collision gets it! Top notch customer service. Quality work. Truly want whats best for the customer because they know it will pay dividends in the long run. read more

Mike and his crew are the best. They'll represent you when dealing with the insurance company and make sure your interests are taken care of. Your car will be fixed to like-new condition, and it'll be clean when you get it back. read more

The positive reviews are spot on. From the moment you walk into the office you feel welcomed and when you leave you feel informed. The work is stellar and they go the extra mile every time....I say "every time" because I've had to use them 3 times in 2 years. My cars were rear ended twice and hit while parked once. When I went to Mike's I had to do nothing but sign a form for the insurance company...and I'm super lazy so that's a good thing. The rental company picked me up and I dropped the rental back at Mike's when the car was ready. (side note to Enterprise...they were stellar too. In and out and they called to check on me to see if I was still happy with the rental.) The staff at Mike's is great too. Mike is very professional and clearly knows what he is doing.....the ladies in the office are courteous, knowledgeable and dare I say...easy on the eyes. Hey, you want an honest review or not?? Sorry you need a body shop...but at least you found the best around. read more

Brought my car in, Mike estimated $3500-4500 to repair. I was told it was probably totaled, but they could negotiate with the appraiser to repair most of the damage and it would take about a month. After an hour of talking about their process, I started filling out their paperwork. Here is where I got concerned... they have this legal fee of $300 plus 20% off the top of the insurance appraisal. They explained that this pays for all the paperwork, negotiations with the appraisers, and the lawyer's fees, but this did not seem right to me - I have had work done at another shop in the past and I did not remember these fees. I put the process on hold at that point and shopped around to see how competing shops compared. What I found was upsetting. No other shop (besides Tom's, which is owned by the same family) thought the car was even close to being totaled, and the car could be fully repaired without any concerns of it being a total loss. I ended up having the work done at the Maaco in Framingham. They were friendly, did a great job, charged no special fee to negotiate with the appraiser (Mike's was going to charge ~$1000), repaired all of the damage for ~$2800 (Mike estimated $3500-$4500 and said some damage would remain!), and had it done in less than 2 weeks (Mike's told me it would take twice as long!). Do yourself a favor and look elsewhere. read more

I had a dent on a car door, one auto body place told me it was not a candidate for PDR and quoted me $1600 and a week and a half. Mike quoted me $200-$250 and said it would be done in 2 days. It looks perfect and he ended up charging me $225. I highly recommend him, he and his staff are friendly and he did an amazing job for the price. He knew I needed to get it done ASAP because it was a car I was borrowing and he did not use that to his advantage to charge me extra. Good business ethics and I would highly recommend. read more

During the last few years my family and I got our cars repaired and painted at Mike's Collision in Ashland MA and had no problems. However, this year I got my car repaired and painted and I must say that I was not satisfied with the painting at all. Seems to me that the painter got lazy or is lazy and did not bent down to cover some areas underneath the car. But that's not all! My family and I keep the car smoke free because we have kids and the car had cigarette odor! We used to trust this place but it seems to me that we should not do it anymore! read more

Mike and team is great. Great service, great price, and they even cleaned my car! Would recommend them!

Amazing service ! Mike helped me with my car, it was scratched all over and he also got rid of the rust. He also helped me with a rental car while my car was being worked on. A+ quality read more

Hmmm. Already 5 stars. No surprise. I add one more 5 star review. Mike replaced my front bumper (and repaired the rear) on time and within the estimate. I can't tell the bumper was replaced - paint matches perfectly. My family has (unfortunately) needed his services 5 or 6 times in the last few years. We keep going back. Very impressive, and I recommend him highly. read more

My car looks better then I expected it to. Mike's did a terrific job, they fixed the back and front and all within the quote I was given. It look longer then expected but was worth the wait. Thank you. read more

I made the mistake of bringing my car to Mike's Collision after reading some positive reviews. The girl who work in the office is very sweet and genuine which is what made me comfortable signing my insurance rights over to them. She also promised all my repairs would be taken care of when we both went over all the damage. When I went to pick up my car she wanted nothing to do with explaining why only half the damage was fixed. Mike held my car for over 8 weeks to haggle with my insurance company. When my insurance company gave in to all his demands he still didn't do the work. I had repairs that were left untouched and paint repair that he fixed with touch up paint! Scratches, dents, broken glass and emblems all left damaged and untouched but paid for. He removed the bumper to paint a door then damaged the connecting hooks so now my bumper sticks out. Thousands of dollars paid to them for specific repairs that were either hacked or not done at all. When I complained he told me he wasn't paid enough by my insurance company. Seriously? This shop is owned and operated by Tom's Auto Body in Ashland. Mike doesn't own it. When I went to talk to Tom he went from this nice little old man to real defensive and angry. I immediately called my insurance company and they were taken back by all the money they overpaid them for this work they didn't do. Then I was told by the appraiser that it doesn't surprise him. I told him I wish he would have warned me about this shop. He explained by law the insurance company can't steer you away from any particular shop, only suggest one of their guaranteed one's. I found out no insurance company will verify or guarantee the repair work of Mike's or Tom's because of constant problems and sleazy scams they pull including car rental claims from cars you never rented. If you get scammed by Tom and Mike you're on your own. read more