While preforming drain cleanout damage was done to backflow valve…read more Wanted $$$ to fix it

HRP did what was needed to gain access and repair a troublesome water pipe leak in my home and got…read morethe job done right!

I cannot say enough great things about this team. Our AC went out suddenly during 110 degree…read moreweather. They found a slot in the schedule that they could guarantee a few days later, but also spoke with us letting us know they would try to get us in early depending on how other calls progressed, because we had no air at all. They were able to squeeze us in the next day! They were very friendly and responsive, called when they said they would, and addressed the problem very quickly. Most importantly, the service was amazing. They very very thorough making sure they looked at everything even once they found what seemed to be the problem. They fixed it wicket, gave some advice if it happens again and how to prevent it. They are very affordable and offer maintenance, which is helpful if you are trying to get a manufacturer repair by showing the system was maintained professionally. We have happily added them to our contacts for any future heating and cooling needs!

Tonya, Chris and the crew are amazing! Tonya has answered the phone every time I've called (with…read moreBob the bird in the background). All communications are immediately followed up with an email, including receipts and quotes. They gave me a very readable and clear quote. Chris knows his stuff when it comes to construction in general which helps in building that quote accurately and correctly. Correctly? You might ask, well, he is the one and only contractor that wanted to extend the pad the HVAC was resting on and it was short by 3-4 feet. There were other telling comments that made me feel at ease immediately. They gave me a great discount for purchasing two units. (Yes, it is such a blessing most of the time to have two units, until you must purchase them.) Chris and his crew came out on the day scheduled. Note: do not set your clock by these guys. AM is AMish. Once they arrived, they were all business. They had both units installed with corresponding Google nests set up as well. At the end, they had everything cleaned up, nice and tidy. All done with friendly professionalism. Just a note, there are two ladies that live here. At no time did either of us feel uneasy. The crew are also animal people and work great around cats and dogs. Although, I did keep mine away, while they were working. I could not ask to work with a better company and people. Thank you so much!!!

Service requested was excellent, quality is great. Value is excellent. They (Darrick) came out…read morepromptly as promised. Assessed, addressed my problem. Fixed it asap. Curtious and friendly. Thank you for excellent customer service.

Great service! They arrived right on time as said, treated my grandmother with the upmost respect,…read moreand super friendly and helpful. We had clogging issues and they found out we had roots in our pipes. They safely took them out and repaired the pipes so everything can drain smoothly. They have very reasonable prices and the cleaned up after themselves effectively and effectively. I would highly recommend them to anybody who needs plumbing work done. They even came 2 days later to check to see if everything was working smoothly. Thank you for the amazing service!!

Unfortunately I had to downgrade my review to a two star. The toilets they replace a couple of…read moreyears ago are already faulty and one not working at all. They did not want to even consider any form of warranty. What is the point of using a professional plumbing company that charges so much for toilet installation and then it does not even last a couple of years. The toilet does not even flush. And they also were not able to give me an appointment for a week or so out. Needless I I say I will not be using them for any on my properties, nor will I use them for other services or HVAC due to this poor customer service. Poor value!

Title: Beyond Disappointed…read more I rarely leave reviews, but what I've gone through with Fusion Air and Plumbing has been heartbreaking and financially devastating, and I don't want anyone else to experience what I have. I hired them to install a brand-new air-conditioning system in December 2024. I trusted them. Instead, I ended up with a faulty A/C fan that ran nonstop, caused my home to stay extremely uncomfortable, and left me with an electric bill that skyrocketed to nearly $5,000. When I called Fusion for help, I explained that the electric company believed the issue was most likely a fan that wouldn't shut off. Instead of addressing that, Fusion charged me 2000 dollars to remove an old, already-disconnected swamp cooler from my roof. They assured me that was the cause of my crisis. I didn't know any better, and I believed them--because I had no reason not to. But the bills kept climbing. The stress was overwhelming. I called again, desperate for answers, and only then did the technician admit the obvious: the fan they installed was the problem all along. They replaced it, but the damage--financially and emotionally--was already done. What has hurt the most is the complete silence from the owner, Sean Stewart. I provided copies of my electric bills. I asked for a phone call. I wrote letters. I called again and again. He never responded--not once. Not even an acknowledgment. Since July 2025, I've been struggling under thousands of dollars of debt from a situation that should never have happened and was not my fault. This is on top of the cost of the new A/C system ($11,000) and the unnecessary charges for removing the swamp cooler. As a disabled senior citizen living on a fixed income, these months have been painful, frightening, and deeply discouraging. I wish my experience had been different. But based on what I've gone through, I cannot recommend Fusion Plumbing and Air to anyone.

Needed maintenance and emptying of my home septic system. Busy D was on time, friendly, and very…read morethorough ensuring my system was functioning properly. Will be using Busy D for future septic needs.

We bought our home 5 years ago I figured it was time for a clean out. Good thing, it was topped…read moreoff. Adrian was the driver and worker. Put in a great deal of effort and then make sure that the tank was completely cleaned out it was more of an effort because the last place that did it didn't clean it fully out .. it was evident even to me. Hard workers and good prices, good looking trucks. Follow through the next day was disappointing, leaving my tank unsealed but placing loose plastic covers over the holes in place of the concrete covers that were destroyed in removal ... I'll have to cast some myself

Do not front them any money, you will not get it back. Verify anything they install, they like to…read morecharge for things that are not installed. For example they charged for a much larger tank than what was installed. Charged for a larger pump than what was installed. Found this out after I hired another company to make repairs. There are many providers that will do a good job, avoid this one like the plague.

Jon still owes me $1,600 from a warrantied pump. He knows he owes, we had it in writing, and he…read morejust never paid after many attempts to collect. I will update this review if he ever honors his word. Does good work, but don't front the money for equipment or you may never get it back.

Mo is AWESOME!!!! Very helpful and accommodating. She is…read moresuper friendly! She makes it easy to schedule septic cert.

I called Monday to have my septic pumped and raisers installed. I was given an estimate over the…read morephone and the appointment was scheduled quickly for Wednesday. The owner and his son showed up and they were outstanding. Very professional, answered all my questions, fixed a pipe issue that was incorrect from the original install. And all of that with the bill coming in $300 under the estimate! I will be using them for all my septic issues in the future!

They require a deposit before starting any job. Then, they jeep U on the hook for long times with…read moreintermittent unfinished jobs. Eventually, after a lot of frustrating phone calls, they handed me a check that bounced the next day from Wells Fargo. Copy of check attached. Then, they promised me cash payment. They never called and will never do so. Beware of this business. They changed their name to Spartan. It is the same staff, same location, sane management, and of course, it is the same scam. I had to put one star instead of zero to be able to post the review

First let me say that All In Plumbing did not do anything at my home. This was because they stopped…read morereturning calls and texts. Extremely unprofessional. They had contacted me from a business referral site and said they were interested in the job. I called and scheduled a meeting with Cesar. He came to my home and said they could do the job and would provide me with an estimate in a few days. After weeks of waiting Cesar failed to provide me an estimate. I contacted their office and was told that Cesar or Derrek would call me within a hour. That never happened. I think they never intended to the job. Cesar was a waste of time and energy and neither him or Derrek ever returns calls. I DO NOT RECOMMEND THIS COMPANY. There are plenty of other plumbers in Tucson that will treat you much better.