Better Days was excellent. Responsive, professional and friendly. Will definitely hire again when…read morewe need appliance help. A+

Nice guy who overpromised (repaired 3-year old oven will keep set temp within a variance of 15…read moredegrees), but under-delivered. My mistake for not testing oven with wired ThermoWorks probe within the warranty period. Once I did, with the oven set to 375 degrees, when the probe showed a temp of 329 without the oven reheating, I turned the oven off, immediately turned it back on and set it to 375 degrees. The oven then displayed an internal temp of 325 degrees and started reheating. So much for the temp staying within 15 degrees of the set temperature after spending $1,200 on repair work.

Called at 11:00 and a service person was there by 12:00. Very professional and quick diagnosis. My…read morerefrigerator is dying. Well worth the diagnostic fee to know it cannot be repaired.

A nice woman picked up my call immediately and within 2 hours, a friendly, knowledgeable tech named…read moreSteve arrived to work on our freezer. He quickly diagnosed the problem and gave use options including the cost of repair. Unbelievably good service! And at a fair price too!

We have used High Desert Appliance repair at our vacation home in Sunriver several times. They…read morerespond quickly and have had our issues resolved in a quick efficient manner.

Top notch provider of servicing on in home major appliances. High Desert Appliance is all service,…read moreno sales component, so there is no conflict in mission. They are factory authorized by most, maybe all, major appliance companies so warranty work is covered. For out of warranty work their prices are fair and reasonable. The administrative management team is great for scheduling and follow up. The technicians arrive when they are supposed to and always get the job done. If you're having premium brand name appliances serviced and Technician Ken West shows up you will be particularly fortunate. Ken has been at our homes in Bend several times over the last fifteen years, including today when he once again was able to diagnose and resolve the problem all in one visit. Ken has many years of experience (he also once worked for Johnson Brother's Appliance), he knows his stuff in technical skills and he is simply the nicest guy as well.

Anton was great and did a fantastic job installing my range top! There is nothing better than…read morehiring someone who is professional, communicative, and cleans up after themselves. He also went out of his way to adjust my dishwasher that was sitting crooked (for free). Without hesitation, I would recommend Bigfoot Appliances to my friends and will be calling them for other installations.

Fast and efficient resolution of my gas leak problem! The price was higher than I had hoped but…read morethey provided excellent service.

Excellent excellent excellent customer service. Highly professional and warm hearted staff members…read moreand owners. A million star rating! I am always amazed at the amount of knowledge Bill has. He's never left a question unanswered. I'm A picky customer, call me Karen if you will, but I am a forever 100% satisfied customer. Also rated "A+" on the kindness factor. Sweet people are hard to find these days!

I just bought my 4th machine from Cynthia's (a simple one to teach my grandchildren how to sew, a…read moreserger, top of the line embroidery plus sewing machine, and then a replacement that came out years later that was even better for the embroidery/sewing. I tend to wait months between projects, and then forget some of the steps. Bill (who knows everything about each machine plus which customer purchased which machine, he's amazing!) and the rest of the staff are always patient and helpful. I first came to Bend with a complicated machine that I purchased elsewhere. The quilting shop in Bend wouldn't answer any of my questions because I didn't buy it from their shop. Plus, the staff wasn't familiar with the machines that the quilt shop sold, they had someone whose job was to explain and sell the brand, but she only came in on Thursdays! I am more than grateful of the staff at Cynthia's because of my experience at the other store!

I have to let everyone know how great this company is. Roy fixed my washer yesterday and tried to…read moresave my dishwasher, but sadly the mice eat so much of it that it couldn't be saved. He really tried. Call them for all your appliances. Plus, he made a point to make sure he cleaned up everything before he left

Had an issue with our dishwasher, which turned out to be very small. Felt like he spent way more…read moretime than he needed to let us know it was fine and there was something possibly not letting the door close fully, which was no longer an issue. Cost of visit $300. We asked for an itemized invoice of the work that he did and the diagnostics, which we never received. Next time we will be going somewhere else.

Fixed my KitchenAid stand mixer! No frills place that gets the job done. I would go back.read more

From the owner: Family Owned Since 1974…read more Fridge on the fritz? The washer isn't working? Or is it another home or small business appliance that's just not working? Rely on the professionals at Pinewood Appliance Repair. We have been serving the greater Bend, OR area since 1974. We offer factory-authorized service and repair for most major appliance brands. We can come to you or in-shop repairs are also welcome. We have many parts in stock or in most cases can get them delivered the next day. Our factory-trained technicians can help with Refrigerators Freezers Ranges Cooktops Kitchenaid Mixers Window air conditioners We are CFC certified and are licensed and insured for your protection. Call Pinewood Appliance Repair today to talk with a live person about your repair needs.

I have been in the AC business for over 40 years. I had Diamond Refrigeration Put air conditioning…read moreequipment in my house that had never had it before. Diamond was quick, clean and efficient. I highly recommend Matt and his team to anyone thinking about having air-conditioning put into their house.

I am so impressed with Diamond Refrigeration. They came out to LaPine to hook up my Mini split that…read morenever got hooked up in my tiny house before delivery. For two weeks I had been using space heaters. They are knowledgeable, super quick to answer any questions, very friendly, trustworthy, & I could go on & on. I am just so grateful and so happy that Diamond was chosen by my builder to come out and do this install. You couldn't ask for more. They cared about doing it right and how my builder wanted and needed it done! That's stand up workmanship!

I love this place! I have used them for parts for my dryer, dishwasher and range and they always…read morehave the best prices and fastest time to get parts. They are extremely helpful and friendly. Just an excellent experience every time.

We got a water tap message on our 3 year old Bosch dishwasher (which has been great), at which…read morepoint it would no longer run. Fortunately, there was no water leakage. We left a message with Ryan at Appliance Parts of Oregon in Bend. He called us back right away. We set an appointment for Wednesday between 12 :00 and 3:00, but he was delayed by several hours due to unexpected trouble on a client call. Ryan kept us informed via phone and text. He came out around 7:00 with our permission. The problem was a sensor error which he diagnosed and repaired right away. He also voluntarily fixed a leaking g toilet valve. He was reasonably priced and very personable. I highly recommend him and would hire him again with total confidence. I would give him 6 stars if I could.