My brother referred me to see Mr.Tim and I am so so grateful he did because he fixed my car in a…read moretimely manner and is an extremely kind man, he thoroughly explained everything to me and gave me so many good wills, I will forever come to his shop for any car issue and recommend everyone to come to him. As a young woman it's so hard to find a reliable shop where you feel comfortable in and won't get taken advantage of. Do not hesitate bringing your car to Mr.Tim!!

Amazing service for a decent price. What a neighborhood mechanic use to be. I said, "I need my…read moretruck as soon as I can get it" and the owner worked late. No one at firestone or any of the other major chains will work late for your vehicle. Great shop, always busy, be patient cause this mechanic will take care of you.

I had a wonderful experience with the team at Matsenko Auto. I have a 2021 charger scat pack with a…read morebig brake setup (400 mm two-piece rotors and 6 piston brembo brakes). For a dealer job with OEM parts, this costs around $4500 for the front pair. After doing tons of research, I decided to utilize a quality aftermarket kit. However, when I talked to the dealer, they tried to steer me away from this, and while they said they could do it with aftermarket parts, they seemed very unsure and cited issues with prior customers going this route. Another local shop told me they wouldn't be comfortable replacing just the rotors (they wanted me to bring a factory rotor/hat assembly which is honestly unnecessary if old hats are in good shape). I did not feel very confident with both shops. I reached out to Matsenko on yelp by chance and their tech, William, responded within a couple of hours and knew exactly what I was trying to do. I was honestly surprised at how knowledgeable he was with my specific brake job and decided to give them a shot. They got me in quick, and everything was done by end of next day. The brake job is excellent, there is no noise or judder, and braking action is very smooth. In addition, they did an hvac cleaning for me (i had some contamination in my evaporator core) which another shop tried, and failed, and charged me $500 for the whole ordeal. All of this was done well at a fraction of the cost at Matsenko, and I saved thousands. I am very pleased with everything, and the amount of attention to communication I received is something I rarely see these days. Everyone was also very nice and personable, from the shop owner, to the tech and to reception which is also less common these days. I drove all the way from Olympia to have this done, and when my rear brakes need a swap, I know who I'll be calling Thank you for the wonderful service everyone!

I unfortunatelly got into an accident in my Civic, hitting the side of the freeway, which cracked…read morethe firewall on the passenger side. Caliber Collision deemed it a total loss and refused to work on it. I called around to several auto body shops in the Tacoma area, but all of them were either unwilling to take on that level of damage or also classified it as a total loss. My insurance wouldn't cover the repairs, so I was stuck paying out of pocket. I was nearly ready to scrap the car and buy a used one, until I found Matsenko Auto. I spoke with Mike, who was very friendly and provided updates throughout the entire process. After explaining the situation, they took my car in without hesitation. They assessed the damage quickly and assured me it was no problem for them to fix, which gave me the confidence I needed that the car was in good hands. To top it off, they quoted me a price significantly lower than the other shops I contacted. The repairs took about a month due to backordered parts, but now my car looks good as new. They even repainted the scratched areas in-house. This is a very professional shop that gave me a chance when no one else did. Would give more than 5 stars if I could.

Very satisfied with customer service and quality. They took great care of my 2006 BMW X5 after a…read morecollision. They handled most conversations with my insurance company and the rental company as needed. 10/10 would recommend for value and services.

Integrity. Quality work and fairness…read more Been going for over 15 years and will keep coming because finding honest and competent isn't always easy when finding someone to work on your car. Had oil change and asked to inspect. No charge for inspection. With so many raising prices stating inflation or tariffs my costs were a mere 8 bucks more than same month last year. They were quick gave me a list with how pressing other matters were. AND let me know Nothing was immediately pressing. Find another mechanic that is that honest.

My family and I enjoy taking our vehicles here for service/repair…read more Vishwa and the team are knowledgeable and take care of you like family :) Very affordable as well, I am confident with Vern's working on my vehicle. Have brought multiple vehicles here for 10+ years, they have helped keep me on the road riding smooth thanks Vishwa and team for all you do!

Nice guys - honest and trustworthy. Went out of their way to get me in and out with a new trans in…read moreunder a week. Nice followup at 500 miles, tec.

We changed auto repair shops recently and decided to try this one because it had good reviews. We…read moreare happy to add another 5 star review to the list. They do a great job. Brian at the front desk is very friendly and knowledgeable. We have been satisfied with the quality and price. I get the impression that they are honest good people. We will be taking our vehicles here from now on.

We had an engine problem with our 31 foot motorhome. I called and set up an appointment and I had…read moreto tow the motorhome in to their shop. They were without doubt the most helpful and knowledgeable repair shop I have ever been at. I highly recommend this company for any repairs to your vehicles. As a woman owning a motorhome I was treated with respect unlike some others who may not believe women can handle the motorhome. We were able to discuss the engine issues on a mutual level of understanding. I highly recommend Stroh's Automotive on 128th St. in Tacoma

Excellent customer service! Knowledgeable and professional…read moremechanics! Outstanding job and shop.

Very honest and up front shop. It was nice not having them try and upsell me on additional services…read moreI didn't need like the quick lube stores do.

Old owner was great new owner is horrible told me a minor oil leak meant I needed 15 thousand…read moredollars for a new engine or for 12 thousand he would reseal every seal and gasket my car is worth 7 grand second opinion fixed for less than 1 grand scam much????

Amazing reception and technical staff. Friendly, knowledgeable and accommodating. Explained the…read morerepairs needed to my 2003 PT Cruiser and got them fixed up very quickly. I will absolutely be returning for my future repair needs.

These guys are awesome. I called Monday to see how quick they could get me in for my daughter's car…read moreand they had me in the next day and back out with a fixed up rig. I was worried that it was a major issue but it ended up being something really minor that they fixed quickly. I'll definitely be back as they do both good work quickly and appear to be honest shop. Thanks guys!

Do not bring your vehicle here. We trusted Earnies with our vehicles for years. We recently…read morepurchased a vehicle a 2006 Chevy Silvardo from Earnie and within one week the tailpipe fell off. Then it was the transmission. We tried contacting him and got zero response. At this time the truck has cost us in repairs more than we paid 6,000.00 when we purchased the truck he lied to us and told us that they had just put new work into it and that it was n great running condition. We not long afterwards found out via another mechanic that the work we were going to do on our other truck was in no way necessary. It was the owner himself who lied and ripped us off. Now we wonder how many times he over did or overcharged us over the years.