Frank and his crew are very professional in every way! They are high on customer response and so…read moreeasy to communicate with.

I signed a contract with Frank in August 2022. Panicked and concerned about the water in my home…read moreand potential long-term damage, I did not read the contract as closely as I should have. Frank told me it would be a maximum of 12 weeks to get my home back to its former state. The following day, his team arrived, packed up (although not labeled-not even the fragile items) my belongings and put them in a trailer in my driveway. I was given the key so that I could access my belongings if needed. I was not told that they were charging me $500/month for the trailer. This trailer obstructed my driving access to the garage, and impended the ability for trash cans to be taken to the front and the back yard to be mowed. I had Frank move it. The trailer also left rust stains on my driveway. Scratches were left on my hardwood stairs because of the thin paper used to cover them. Unbeknownst to me, I was charged a weekly fee to rent the furniture blankets for my furniture in the trailer! I'm not sure why because they were used after moving them to the trailer, because they weren't being moved back into my home for several weeks. Frank had two cabinet companies come to my home to provide estimates. One would take 14 weeks, the other estimated that it would take 3-5. I went with the latter company, although Frank was encouraging the other company. I reminded him that he said the entire remediation/reconstruction would take 12 weeks. He responded, "Even after the cabinets arrive, I'll have to get you on the schedule and that could take another 6-8 weeks!" Interesting - I thought my contract and the incomplete work put me on the schedule! His attitude and tone became unacceptable. He even threatened to put a lien on my property. I terminated the contract and paid his company what my insurance had authorized for the work done to date. My lawyer advised me to get a signed release of lien from Frank before I handed over the check. Frank advised me that he had not, in fact, placed a lien, so I demanded a notarized letter on company letterhead stating that he had not done so. He provided it to me, and I proceeded on my own. All Weather Restoration had only removed half of my flooring, stating that they did not detect moisture on the rest of the floor. When this flooring was eventually removed in preparation for my new flooring, mold was indeed discovered and had to be treated. This was an additional expense. I received my check from the insurance company and am having the construction done with the companies I choose according to my timeline and their availability, not anyone else's. Getting my home back to pre-disaster status is a priority for me and will be completed within the 12-week timeframe that I was promised because I took over. I prefer to be a part of decisions being made on my behalf, and having the insurance company pay me, not a remediation company based on their decisions and timeline. This experience was a very difficult lesson. My lawyer has always said, "The devil is in the details." While I appreciated Frank's persistence and persuasion with the insurance company, in retrospect, I wish I had just initially paid his company for the remediation, nothing more.

Fast and efficient at a good price! As a realtor, I was preparing a home for sale and DOLLS was…read morequick to help.

Incredibly disappointed with the scheduling and lack of consideration. After waiting two full weeks…read morefor an appointment, they scheduled my service for a late Friday afternoon. This meant the cleaners wouldn't finish until late at night--right when I had company arriving from out of town. Because this completely defeated the purpose of hiring a professional service to prepare my home, I had to cancel. Very poor planning and customer service.

Absolutely Outstanding Service!…read more I don't usually write reviews, but Joe and the team at Sole-Air absolutely deserve every one of these five stars! Yesterday morning, I woke up to every homeowner's nightmare--our A/C had completely stopped working just hours before we were scheduled to host a party with nearly 75 guests. I called Sole-Air, explained the situation, and they immediately understood how urgent it was. Joe arrived quickly and went straight to work on our upstairs unit located in the attic. The attic temperature had to be well over 100 degrees, and it was like working in a sauna. Despite the brutal conditions, Joe never slowed down, never complained, and didn't leave until everything was working perfectly. What impressed me even more was that he didn't just "fix" the problem--he got our system running better than it has since we bought our home a year ago! The house cooled down quickly, our party went off without a hitch, and what started as an incredibly stressful morning ended with complete peace of mind. Joe's professionalism, expertise, work ethic, and commitment to his customers are second to none. It's rare to find someone who genuinely cares about doing the job right, and it truly shows. If you're looking for an honest, dependable, and highly skilled HVAC company, stop searching and call Sole-Air. They've earned a customer for life, and I will recommend them to anyone who needs HVAC service. Thank you, Joe, for going above and beyond when we needed it most. You saved the day!

Prompt response during the heat wave to fix my AC unit. The tech Nick was very professional. He…read morearrived on time and finished quickly. Prices are fair and I get quality work. I have used Sole-Air for several years and recommend them.

just had my first experience with Cody Leas at Frost & Kretsch Plumbing and it was very positive! I…read morepurchased the materials on my own before calling Kretsch and when one of them was defective, Cody was quick to help me by offering a garbage disposal that he had on the truck to avoid paying another service call fee and scheduling another appointment. He replaced my disposal quickly and efficiently and I returned the defective product to Amazon the very next day. Secondly, he replaced my old bathroom sink faucet. Another job well done. Cody was polite, efficient and very professional. I highly recommend contacting Frost & Kretsch for any plumbing needs.

These guys are awesome. Fantastic job, had an issue and came back to fix. Easy to work with, I felt…read morelike a valued customer. Smaller company with competitive prices. Look perfect with custom job. Stay away from other 2-hour engineering sale pitches with other gutter installers and call these guys out for a quick and reasonable quote.

Super work !! He pays attention to every detail he replaced some rotten fascia boards that other…read morecompanies I am sure would have left. I highly recommend J.R. England for any gutter installation or repair first class operation at a great price !!!

The customer service is terrible they didn't seem to be interested in helping me. I went there…read moretrying to find a sink in the original color, but they only had white or off white. I only went there because I had special ordered original colors in the past. Then they wanted to sell me a cabinet, I seemed to be the "a big joke" to the three men.

Forgot to review a few years ago! Ordered shower doors and custom made counter tops. Showroom can…read moretake some time, to get a salesperson, but after that - most was decent. After 2 years shower doors were leaking a bit at bottom of door. Needed a replacement strip for the bottom. Went in, they found the part - couldn't find the price for it , after looking for a while - they just comped it ! Nice !

Yesterday I brought up furniture from the basement and put it in the living room. It was a whole…read moreliving room suite so Ben and Bill cleaned a sofa and two chairs. One chair was very dirty on the right arm and by the electronic controls. They look like brand new chairs now. Since Ben and Bill had a little time before their next appointment, I asked whether or not they could do two bedrooms and hallway. They did an excellent job on the floors too. I will use their services in the future and highly Burg's Custom Cleaning and the Ben and Bill crew. Something I noticed right away is that they put tall corner guards around the doorways and drywall corners to protect my home from the hose being moved throughout the house. That detail was greatly appreciated. Ben and Bill were very polite, very nice, very informative and there were no pricing surprises because they kept me informed. I would recommend Burg's Custom Cleaing to absolutely anybody and everybody. Even the lady who scheduled the appointment for me, was incredibly kind too. They texted an appointment reminder which I appreciated. I have a steam cleaner and I've been steam cleaning my carpets for years and years, but this was so much easier that I'm gonna to keep this in mind. I will be a repeat customer. This is the second time I used their services. I recommend that you save your back and time and stop searching for steam extraction services. Call Burg's Custom Cleaning at (586) 739-3013. You will be so happy with their services and their people that I am certain you will give them a great Yelp review too. I am recommending them to my family, friends and neighbors and will even pass their contact information on to the HOA's management compagonna use them again to do carpets down the road and I will definitely use them for Furniture if I have any other furniture that needs cleaning so save your back save your time. It doesn't cost that much. Just have them come out and do your carpet and trust me. You're will be happy you did.

We have used Burg's custom cleaning for many many years, they are always very friendly,…read moreprofessional, efficient, accommodating (even with my busy schedule), and I have to mention they have the best prices!! I recommend them to everyone I can, and I will continue to use their services.

Randy saved the day! I bought a house with huge plaster problems and couldn't get anyone to even…read morerespond to me. Randy showed up on time every day. Had great communication and did everything he said he would. I would highly recommend him! Thanks Randy!

If I could give zero stars, I would. Emailed Randal and he set up an appointment for an estimate…read more No one ever showed up or called, and no one returned any of my phone calls or email. Very unprofessional.