Great service. Fast turnaround. Friendly guy. Reasonable pricing. Will use again. He salvaged a…read morefavorite pair of Ferragamo loafers.

Just picked up 2 pairs of shoes. I wanted rubber protection for the bottom of the shoes so they…read moredon't slip and last longer. Very messy job! There was black dye all over the shoes including the leather straps. My brand new pair of light gray heels (purchased for ~$400) look worn. Won't be returning!

I had the unfortunate experience of using this dry cleaners for alternations. I had a lot of…read moreclothing items that needed to be altered and was able to show their seamstress which areas needed work. This was a large order costing me around $350 which to my surprise upon picking my order a month and a half later, found the quality of the alterations to be below subpar. There was one item of clothing that wasn't even altered which was incredibly frustrating because we carefully went over all the areas that required attention in great detail. When I attempted to tried to address my dissatisfaction, I was quickly told that they "did make alterations", yet were unable to show me exactly where. I explained that I have tried the clothing on after the job was done only to find that they did not fit. Seeing that I was disappointed, they only offered to fix one clothing item and disregarding the other items. They never bothered to offer to redo the job at free cost, instead expecting for me to pay even more money for a job that they did not met. I'm sure their dry cleaning services are great but their alternation services are below standard. I will not be using them at any point in the future. 1/10 would not recommend.

Always happy to help fix my clothing at a perfectly acceptable price. I will always go back to…read moreAthens.

Deep thanks to the knowledgeable & experienced salesman at the Braintree MA Red Wing store. So…read morewonderful to find a store that actually measures the customers feet, inquires about their profession & recommends the most appropriate footwear! Thank you SO much for such excellent service!!! Not to mention the most comfortable chair for wives .

These guys stand behind their shoes. I brought back a pair that were years old with a hole in them…read moreand they were able to assist. One of the best work boots you can buy.

This is a great cobbler. I was recommended it by my sales associate. The man who owns the shop is…read moreso kind and hard working. He did an amazing job on stretching my shoes. Happy to say this is my new cobbler now.

No fuss-No Muss-True Professionals. Spot ON Yelp recommendation. Fair price for fantastic…read morecraftsmanship. They repaired/replaced a wheel on a favorite carry-on bag and resoled a boot. Workmanship right out of the old world at prices within this world. They speak 'leather' and very little else. Public parking lot behind this Newton corner shop makes it easy to be a regular.

Would not return. As much as would like to support a local business, will drive over to Newton…read more Charged me $35 upfront only in cash. Spilled shoe polish on my insoles, and did not clean bottom of shoe. Polish looks amateur. Owner became very upset at any feedback and walked away.

Terrible customer service and Terrible Work! Very expensive…read moreto Boot...Pun intended!!! My boots and a pair of shoes were given back to me without being cleaned and the work that was done was not the work that I'd requested and that was promised! My boots looked better before I brought them in, my pair of shoes were not wiped down/cleaned..This was my first time using this shoe shop and it will be my last! This shop ruined my good/expensive pair of patent leather boots by using the wrong polish!!! They are cracking now and have no shine! The four and five stars must be friend, family or someone who they care about!!!!!

Great work! Fixed the heel of my boot that I wore down to the ground. I didn't think they could be…read moresaved but came out looking like new!

Brought my luggage in for repair for a broken zipper. Received the luggage back within the week…read morelooking as good as new! Have brought in boots in the past which needed to be resoled and have received them back in tip top shape! The owner of this shop is absolutely amazing.

amazing response time. Gets things done quickly especially in an emergency…read more prices are as good or better than any other place in the city workers are polite and looking to help at all times. can't recommend enough

In response to the owner's review, why would I trust you to fix a mistake when your employees…read moreclearly couldn't get it right and denied any wrongdoing in the first place? I politely requested a refund because I clearly had to go somewhere else and pay for the same service again, and your employee flatly refused. After a decade of bringing my clothes here, I feel that flat refusal was poor customer service. Your employee could clearly see that the two pants were different lengths and therefore should've acknowledged their mistake.

Consistently great. Been coming here for years. Run by a very nice local couple. I would recommend…read morethis dry cleaners to anyone. Conveniently located in Oakdale square.

We have been using Lapels Dry Cleaning for years and have been very happy with all services…read moreincluding tailoring.

Great work. I came in with a vintage leather handbag that had a broken strap. He was honest with me…read morethat the leather wasn't in great shape and even if he fixed the strap, there would be more issues down the line. I appreciated the honesty so that I didn't fix it without knowing it could be for nothing. But I opted to have it fixed and purchased his recommended leather conditioner. Only $15 for the repair. Maybe it won't last a long time but I love the purse and will give it the best chance it's got.

I have never written a review like this before and I won't pretend there are no spiteful feelings…read moreon my part, that would be a lie. However having gone through what I just did though and knowing the generally good reputation this business has, I feel like I owe it to others to at least try to get the word out everywhere I can and hopefully stop someone from making the same mistake. I had gone to Dave's once before and despite some customer service issues(they somehow lost track of the shoes for a few days) I was impressed with the repair job so I wanted to give them my business again. I took in the shoes my husband bought specially for our wedding to address a few scrapes from a fall he took during the reception. When I picked them up yesterday, they looked different in a way I couldn't place right away but the scratches were better and I had to get back within my lunch hour so I paid and left. It didn't process until I saw them out of the bag at home that they had totally polished over the unique burnished finish and made them a uniform dark brown, completely removing a large part of their charm(see the photos of the brown shoes I'm uploading for reference). My husband and I were devastated. We're not rich, nice shoes like these were an investment piece for him and held sentimental value for both of us. It could be they saw this as necessary to cover the scratches, I can't be sure. What I do know is that I was never asked or even told about it. Even all that by itself might not have been enough to get inspire me to write this review though, that is owed completely to how they handled it. I called them to complain. I won't lie, I was still upset and it probably showed in my voice. I made a very active effort to keep my words civil though and explained the issue plainly. I wasn't interested in anything except an acknowledgement and potential advice to fix this. Once I finished explaining, they hung up on me. I called back, ready to give them the benefit of the doubt that it was an accident (even if I doubted it personally). They picked up and immediately hung up again. Disgraceful. Entirely Disgraceful. To the owners: I took the shoes and paid you, I acknowledge that and realize I don't have the power to do much here. However, as someone who works just around the corner, I am going to do my damnedest to caution anyone I can away from you. That probably won't do a hell of a lot, but I like to think you won't get off entirely scot-free for treating me like garbage. If it also helps someone else stay away from my mistake, even better.

There is nobody else I would trust with any shoes or leather. Peter is always there to help out.read more

My friends and I have been customers of Peter's business for many many years, at least 20 years! I…read morehighly recommend him. I only have good things to say! He is honest, and his work is excellent. Cash only