I had a very negative experience with this towing company due to their unprofessional behavior and careless handling of my vehicle. The tow truck driver decided to made a stop at the deli before bringing me to my destination. After the tow, I discovered that my headlight had been knocked out of its socket, causing visible damage that was not present before the vehicle was picked up. The car was in good condition prior to being towed, which makes it clear the damage occurred while it was in their care. The previous reviews are accurate. If you can avoid this place you should. read more

OCTOBER 12Th: A family member recommended them...I called them at 3:16pm. she said driver is on way. she calls me at 4:12pm.."do you still need a tow"?? really??? YES DUMMY IM WAITING! Dispatch didn't say when I first called her...that the driver was in brooklyn dropping off another vehicle!!!! Because of her dumba$$ negligence ...auto shop is now closed at 5pm. car is NOT getting fixed tonite. waiting for new tow. now stuck in elmont. dumb azz lady. read more

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The driver was professional and met our needs. Quality was excellent. I checked elsewhere and their price was double. I would recommend highly. read more

Mikes towing doesn't work with homeowners looking to tow someone who is illegally parked on their property. He asked me to take it up with the person that is parked there even though I have a tow sign on the property. Don't count on this guy. read more

I called Triple A for a tow, I explicitly asked for a Flatbed for my car, and a regular tow appears. The tow driver lied on my face and said a flatbed would come in an hour, when I called for a status the tow driver said I had to call his dispatch. I called his dispatch and they told me Triple A pulled the tow call ? This whole experience was just bad, the tow company should have know to send a flatbed for my car. Please don't use this company. read more

Another year rolls by I get this company again. There dispatcher WARREN is the worst I have ever had he talks so nasty we have reported him to AAA and nothing happens we call the office nothing happens. How can he talk to paying customers rude if we don't call you get no Business I will report them to BBB they need to change this WARREN guy. We pay for this service. read more

This evening I had to call AAA because I had a flat. They sent my request to Mike's Towing and gave me an estimated wait time of 5hours, I was so schocked. Anyway Warren from Mikes Towing showed up within 45minutes got the job done and sent me on my way... I want to give a big shout out to Warren for providing excellent service and for getting me home in a decent time. I definitely recommend this business read more

Mike's Tow picked up my car in perfect condition...aside from the dead battery...stored it for a day and when they brought it to the dealership the next morn there was damage to my driver side front rim! They told me they weren't paying for it. That they didn't do it! Said I gave them my car like that. I said I have pics of my car b4 they put it on their truck, while it was on their truck and after it was on their truck. There was no damage b4 or while it was on their truck the night they picked it up so had to happen while in their possession. I asked to speak with the owner or supervisor and was told...hes wasn't available and tht he's gonna tell me the samething...I asked if I could have an email as well. I was told he would have the owner call me and that if I kept talking he was going to hang up on me. This place is very unprofessional, rude and needs to be retrained on customer service! Do not use this company! I will say one good thing...the young lady that initially towed my car was really nice and careful. I watched her put my car on the flatbed without a scratch and I have the pics to prove it!​ read more

Communication is horrible, they are not organized whatsoever. They had my car for exactly a month I guess that is how they get over on the insurance. Will never everrr do business with them again and I urge people please do not do business with them. read more

I lost the key to my vehicle. I contacted AAA to have my vehicle towed to my home because it was going to take several days before the key shipped. The ap alerted me that the driver was two minutes away. However, the driver did not show up for about 45 minutes. When I observed the driver coming down the street, I stood outside of my car which was parked between two locations (a funeral home and the Ling Island Railroad station). I'd given the funeral home address as a reference to AAA but let the AAA driver know I was parked immediately following the funeral home on the street. It didn't matter, though, because the driver sped past the funeral home and me. He didn't appear to be on the lookout for my vehicle at all. He sped past both the funeral home, me, and the train station. I waved at him. I figured maybe he was going to turn around (despite the fact that my car was on the same side of the street that he was on when he originally passed me. About two minutes later he passed me again as I waved him over towards me but kept going at the same speed. He finally stopped the tow truck once he passed the funeral home near the traffic light and the veterans hospital. He called my phone and it rang for less than one whole ring. I then called him. He started yelling that I wasn't where I was supposed to be and would not let me talk to explain where I was located. He then hung up the phone on me and sped off. Realizing that this was strange behavior and perhaps he was mentally ill, I immediately contacted AAA to cancel the service with this particular tow company and request another. About five minutes later, he returned and this time parked his vehicle directly in front of the funeral home. I was still standing in front of my car. However, he just sat there and never got out of the truck. I was on the phone with the AAA operator and asked her what was the name of the tow company because I intended to complain to a manager regarding the driver. I could not recall seeing it on the truck because I was focused on trying to stop him. I walked towards the truck to get the name of the company. The driver then put the tow truck in drive and yelled out the window "You fucking bitch!" He then drove away and the company refused to send another driver. Because I was without a key it was very hard to get a company to come out and tow the vehicle. Knowing this was the issue, this company realizes that they do not need to have good customer service. If given the option, I would never use this company. read more

Mike's Towing - Driver parked in front of the funeral home just before pulling off and spewing profanity. - Towing Near Me - Jamaica, New York

This has got to be the worst tow company in the tri state if not the east coast. This morning I was driving on my way to work at around 0630 3/22/21 on the Bronx River pkwy when one of their drivers was driving their tow truck like he stole it through traffic cutting ppl off and throwing what looked like garbage out his window at cars who weren't already intimidated by his truck swerving at their cars, I almost got my car window broken by something thrown from the drivers window followed by the driver yelling "do you know who I am?" like the driver thought he was auditioning for scene in an upcoming mob movie. It's very sad that we as New Yorkers have to deal with this in 2021 when we're all just trying to live our lives after making it through 2020 and this terrible pandemic that we've all dealing with. read more

Avoid this towing company at all costs, don't give them your business. They drive recklessly on the highway and will intentionally swerve in and out of lanes to get you into an accident for fraud. I have reported their company, tow truck, and plate numbers to the authorities. read more

The blonde long hair old lady is very rude and her attitude is ugly! if i did nit find out where my car today , they will not call you so she can make more money out from people $75 a day. and act like your scared of her cz your in her store. She think she can push you out the door. I am suing her for that along with the person that hit my car. She should have not even charged me per her own mechanic. read more

This was the most horrible experience with AAA that I have ever had. All previous experiences have been satisfactory. On 10/25/20 at approximately 2:50pm I requested a tow truck to tow my vehicle to my mechanic's shop which was approximately 25 minutes away. The truck came at approximately 3:30pm and left with my vehicle at approximately 3:45pm. The driver told me that my wife and I could not ride in the truck due to COVID and to meet him at the mechanic. So my wife and I Uber'ed to the shop. We arrived at the shop at about 4:30pm. I called the driver and asked for the location of my car, and he informed me that another driver took over the truck and that the new driver will call me in 10 minutes. I never received a call from anyone. About 20 minutes later I called the original driver back 5 times and each time it went to voicemail. I called AAA and they put me on hold. Then they informed me that they contacted the towing company (Mike's Towing 115-45 Merrick Blvd, Jamaica, NY, 11434 (718) 291-2992) and that they could not get in touch with the driver but my car should be there soon (I don't know how that makes sense, but that was the answer I was given). My car never arrived and I called AAA back at about 5:00pm. They put me on hold again and then informed me that Mike's Towing dispatch told them that my car should be at the destination in no more than 20 minutes. Again my vehicle never arrived and I called AAA back extremely upset at about 6:00pm and they were struggling to find an answer as to where my vehicle was located. I informed them of my dissatisfaction and was about to notify the police since no one can tell me where my vehicle was. Literally, 10 minutes later at about 6:30pm, my vehicle miraculously appeared on the same truck it left on with a new driver. The new driver was as competent as a bag of rocks and could not tell me why it took over 2 hours to tow my car a 30 minutes distance. So I basically stood outside for over 2 hours wondering where the hell my car was and AAA could not and still has not provided an answer as to the reason of this ridiculous wait time. Most likely, I will discontinue my AAA service. And Mike's Towing needs to be shut down. read more

Waiting for a flat bed for over 3 hours via AAA. They keep pushing back the time and saying I'm a priority. The worst. They don't deserve a star but I can't post without a star. read more

They suck they damaged my van broke my exhaust pipe bang up my hold van then say he only broke the pipe off now who pulls a vehicle my there exhaust system. I honestly think my van fell of the tow truck this happened nov 8 2021 till this day my van is not fix im black i went there to talk it out figured we the same ppl lets see how we can fux this then they talking about only the pipe they broke im like whatttt!!!!! This is after his drive admitted he fucked up but didnt tell me what actually happened. Fuck mike tow .i dont vare about black own shit it be our own ppl fuck u and your tow company yiu guys suck if it wasnt for AAA who call u guys ???? read more

Had a tow truck come to pick a car up from their lot but couldnt cause they claimed not to accept credit cards. Went down in person with cash to walk in the office to a sign that said 4 percent intrest for card use. so they lied just to run the bill up great bussiness! Never felt more used. read more

On 12/23/18 at 1:03pm my family and I were driving along the Van Wyck Expwy service road and the driver of the truck was driving recklessly. He was cutting everyone off not signaling and being aware of what was going with no care in the world. He could've caused a major accident or hit a pedestrian. As a company who would like to have a good reputation, but unfortunately that isn't of importance. The company should do a thorough DMV background check before hire . This is a shame, but nothing will change unless something happens. Attached is the picture of the truck and license plate if allowable to zoom in. read more

Mike's Towing - Towing Near Me - Jamaica, New York

Terrible, don't care about they customers and have horrible service. They aren't the brightest in the business either....

Do yourself the favor and DO NOT CALL OR DO BUSINESS WITH THIS PLACE. They do not seem to be the smartest to involve your business with. After giving them my credit card information over the phone, they made me wait 2 hours and 15 minutes just for nobody to show up! From 10PM to midnight, my family and I were under the impression the guy had send a tow or flatbed over to us. I called consecutively every 15-30 mins just to get the same answer of 10mins and that we had to wait. The guy on the phone was so indecent and unpleasant to speak with, even telling me that he would drop the call on me on our last conversation. We waited 2 and a half HOURS just to call a cab and go home, leaving our car on the side of the road with a dead batt.Where we could have just called a different company and probably would have been home an hour less. Ruined our night more than the car's battery dying. Please save you and your family the trouble and just don't even look at this place! Or so called "company." 0 STARS. Still don't know if they're a scam or not. read more

I called AAA some time in November that sent these guys to tow my van .so the truck pulls up.first mistake he made was towing my van .which was his first pick up .on the back of a flatbed the back of a flat bad .I ask him how does that make any sense he said it ok cuz it not rear wheel .I said I Kno but my van is the first tow so put my van on top and your next pick up on the back .he didn't this was around 8 something in the morning.he said he should be at the shop in a hr because he had to get the of car .I called him around 9:30- 9:40 he said he should be there in 30 mins mean while I'm at the shop waiting for him .now it's 1030 or so.and I called him he did not pick up .I text him he said his truck broke down belt pop .I said ok fine wy@ ? He did not send his location or told me . 11 something gets here I'm on my way back to the shop I called him he and and say oh it was jus a fuse he's on his way .so I said that fine but where r u I ain't. Seen my van from 8 in the am it close to 12 wy@ with my van .... So as I'm still going towards the shop he call me saying he 2 mins away. By time I got there the mechanic at the shop had his phone out recording my van so I walk of and ask why u recording at the same time I'm looking around at my van Omg he tore down my exhaust pipe dented my bumper broke my led light up front rear bumper dented oil leak etc .so I said wtf u did to my f van how the f u had my van for so long with out me know where the f my van is that now my shit came here f up I ask him wat did you do how my van got damage he had no ans so I said u had my shit for so long knowing you damage it and u couldn't call me and let me know I at you where you was he jus kept saying. it was an accident and I must call the shop I'm like so wat happen he still haven't send what occurred.they guys r trash yall read more

This company has a rip off scheme. They sat in the parking lot of 7-11 on Farmers Blvd and booted 4 cars in the lot. I was going to Popeyes and 7-11 but since there was no line I went to Popeyes first. 4 cars????? Get the f outta here. Bunch of scheming suckers. And they charged $125. read more

Today one of there trucks was parked across the street from my house picking up a time Warner truck i asked him to move and he told me no I said I had to get my car out of the driveway and he refused to mover and was yelling at me,so I called the company and asked them to speak to him. I would never us that company so disrespectful. read more