I stopped by Watch the Time after inheriting some old watches from my recently passed grandmother…read more I've never been to Valley Plaza and at first I thought the entrance was for a supermarket and incorrectly drove by. There's a small parking lot in the front and a much larger parking lot in the back that I would recommend. I came in on a weekday afternoon and was immediately able to be seen. Both watches I had required battery changes and resizing for my wrist. Service was very fast and he was able to first disassemble both watches to confirm that their internal pieces were working (as they were both older) prior to charging me for any battery swaps and alterations which felt both very honest and like great service. He resized both watches very quickly and when one piece on the fashion watch I brought accidentally broke off, he immediately fixed it up for me. Would absolutely recommend for all your watch needs!!

Steve has 25+ years experience! And it showed. He was able to disassemble my Casio G-Shock & my…read moreTAG Mariner watch quick, changed batteries, advised the condition of my back cover seal, and left them without a scratch all within minutes! I recommend and will be back for more. Thanks Steve!

They are hard to reach by phone. In fact, I don't think the phone number works, but I drove in and…read morethey fixed my watch for a super affordable price. I wish I could figure out a way to reach them by phone, but if you're in the area, definitely drive in.

I have been a loyal customer of LA Watch on Ventura Boulevard for many years, but after my recent…read moreexperience, I will never return. The owner and one of his employees provided the worst customer service I have ever experienced. Their attitude was rude, disrespectful, and completely unprofessional. Instead of treating a long-time customer with appreciation, they spoke to me in a disrespectful manner that made me feel sick. What made the experience even more disappointing was the inconsistent pricing. Just last week, one of my friends whom I referred to this store was charged only $12 for a watch battery replacement and paid by credit card without any additional fee. Yesterday, I brought in four watches to replace the batteries, and I was charged $15 for each watch, plus tax, plus an additional 3% credit card processing fee. While I was there, another customer came in with one watch and was charged only $12 with no extra credit card fee. For years, I have referred many friends and family members to this store and regularly brought in multiple watches at a time--sometimes more than ten watches in a single visit. This is how a loyal customer was treated. I don't mind paying a fair price, but I do expect consistency, honesty, and respect. Unfortunately, I received none of those. There are many other watch repair shops in the area that offer fair pricing, excellent customer service, and treat every customer with respect. I no longer recommend this store and will be taking my business elsewhere.

TWR has totally transformed my Seiko 6150-8000 "Slim Willard" that I bought in Nam in 1968. Wore it…read moretill 80's when it died.Been sitting in my jewelry box 45 years forgotten.Newly refound and searched its history...what a surprise I picked a winner. Refurbished and new crystal & band it looks new again. Watch and I have been thru alot and its like an old friend,thank you TWR. TWR is 5 star in communication.Emails answered same day. Trust your watch to TWR. I am just elated at the result.

Great customer service and fast fix with warranty!!…read more Must go for watch repair!! Nice staff

There are numerous reasons why this family-owned business has been very successful for over 30…read moreyears in watch sales and repairs: 1) honesty and respectful with all customers, 2) fair prices 3) fast service, especially simple repairs like wrist band sizing and replacing watch batteries, etc. (you can wait inside store while browsing all the new watches, clocks, wrist band replacements and other interesting misc. stuff). I'm been to TimeKeepers several times over the past 15 years but this is my first Yelp review of this local business! Shame on me for taking this so long, better late than never! ABSOLUTELY POSITIVELY HIGHLY RECOMMENDED!!! PS Any negative review must be posted by either a "Karen" or a cheapskate!!!

I needed a watch battery the day before a trip and they took me in right away and also they have a…read morebeautiful inventory of watches for sale. Excellent fast service and reasonable prices for sure!

I happened to be in the area and stopped by to see if I could have several watches serviced…read more Fortunately, Jimmy had a few minutes between customers and was able to replace six watch batteries and adjust the band on another watch while I waited. Jimmy was professional, friendly, and genuinely pleasant to talk with. The service was completed quickly, the workmanship was excellent, and the pricing was more than fair. It's refreshing to find this level of customer service and attention to detail. I would not hesitate to return and highly recommend him to anyone needing watch repairs or service.

I got this watch as a gift and it means a lot to me. Sine I've owned it, the watch never actually…read morehad a working battery so recently, when the old strap ripped on me, Jimmy, the owner of fixing time, was able to replace the battery and band. Seeing the watch work for the first time since I've owned it and present itself in a whole new light left me speechless to say the least. Jimmy runs an incredible store, mentored by his father, it was awesome to have been attended and served by him and his story. Thanks Jimmy. Hope to see you again soon!

Popped a stone out of my bracelet. Only here for a few days and they quickly found a stone that…read morematched very well and had it set 30 minutes later. Very kind, professional, and punctual! Highly recommend their services!

Great experience and great work. They were able to fix both my gold jewelry and my silver jewelry…read more Highly recommend. Saw a girl getting her necklaces repaired as well when I went for pick up.

My husband and I had my engagement ring and wedding band attached at a different "trusted jeweler"…read more The work left me in tears. (see pics) The next morning, I googled Turbo Jewelers and based on the great reviews I read, I called. I explained what happened, and his reassurance and sympathy had us getting in the car to head to his store. He understood the value and sentiment in my ring, and that made me feel confident leaving it with him. We dropped it off at 12:30 and by 4pm, it was ready. They OUTDID themselves!!!! I looked for any evidence of anything not looking right.....(trust me, I LOOKED) My ring looks brand new. My husband and I are so incredibly grateful, we left with big smiles. I would recommend Turbo Jewelers to anyone and already gave the ladies in my family his card. Thank you very much Turbo Jewelers!!!!

Turbo Jewelers is my go two for anything jewelry related! I had recently took in a bracelet of mine…read morethat I had dented and messed up the whole shape and design of. I took it in and Marc knew EXALCTY what to do everything he said I trusted. I picked up my bracelet on Tuesday and was blown away it was back to normal! Marc and the whole Turbo Jewelers team are amazing!!! I can't recommend them enough.

John did an excellent job fixing my watch. He was professional, knowledgeable, and took the time to…read moreexplain everything. The repair was done quickly, and my watch is working perfectly again. Great communication, fair pricing, and quality work. I highly recommend John if you need a reliable watch repair!

Had a great experience here. I came in needing copies and programming for keys and a fob for an…read moreindustrial cargo van, and John took care of everything in about 20 minutes. Super efficient and knew exactly what he was doing. He worked with me on pricing and even gave me a bundle deal because I have AAA, which I really appreciated. He was genuinely kind, professional, and most importantly felt very trustworthy. As a woman, car-related stuff can sometimes feel uncomfortable because people try to take advantage, but that was not the case here at all. I shopped around beforehand and his prices are fair and honest. Highly recommend if you need key copies or programming done quickly and without the stress.

The best service and prices!…read more Ali is very knowledgeable and professional. The watch service is bar none, they deal with most any time piece you may have forgotten at the bottom of your dresser drawer. Bring it in and they will return it to you in beautiful condition.

I needed to remove some links from my watch and despite my best attempts, I needed a professional…read more This place was a godsend, in and out within 10 minutes and really good pricing.