The one-star review is not alone. We are SO DISAPPOINTED. This is a company we've been loyal to for…read moreyears- annual contracts, done lots of work in the past. Unfortunately that is past. They no longer care about the small residential customer no matter how long we've been loyal to them. Our home a/c stopped working on Wednesday. They did send out the service guy Manny who just kept saying how "we should have bought the extended warranty service contract when we bought the new system in 2020 and so even though the part is under warranty their labor is not and wanted $2800.- for 4 hours work plus the refrigerant! I asked for an itemized bill SEVERAL times and never got one because they were severely OVERPRICED. I shopped @ and got two offers- one for a thousand dollars less and one for half the price- from companies that weren't afraid to itemized their charges! Also they said it would be a week for the part. As seniors in the Texas heat that is absurd! Other companies took the extra effort and got the part in a day and installed it before our elderly bodies were melted into the walls. Remind me why they never offered a senior discount or even honored the 10%labor discount our contract said we have. Not a word. I hate to write bad reviews but this one is important for people to know if you are not a commercial contract no matter how loyal you have been they will no longer provide good customer service and will severely overcharge. Look elsewhere!! There are other local a/c repairman companies to do a great job at half the price and even provide friendly customer service. NOT AT WEEKS.

We have been using Weeks for years. In the past they have had knowledgeable technicians. Although…read morehigh prices, their quality was high. This was until recently. We purchased our Daikin HVAC system from Weeks and have been doing the twice annual maintenance checks. This should have increased the lifespan of the unit to at least 15 years. Well, after 7 years the unit stopped working. The service check had been conducted a month ago with no concerns. Weeks did send out a technician same day. He said there was a leak and the coil needed replaced. He did not know why it failed "they don't make them like they used to". The parts were under warranty but the labor was not. Labor was $2,800 for a 4-5 hour job. They called back the next day and said the part was on back order and would take a week. This is Houston! A week with no AC is a death sentence to the elderly. No itemization was given when asked for. The tech told us several times we should have gotten the extended service warranty when we purchased the system (I know, helpful guy) We started to shop around and found Weeks was double what the industry standard was for the job. I call then to ask why and was told management would contact me. After 24 hours I called them back and said cancel the job I'm going elsewhere. I received a call within the hour from management. He justified their price by stating it was a lot of work submitting the warranty. When I told him what other bids were and they were over priced by at least $1,000 there was no comment. He was supposed to offer 10% off labor as we were currently enrolled in the service maintenance agreement. Nothing, zip. No understanding. This company is resting on past accomplishments.

Excellent job. Arrived on time and let me know what was needed to solve my problem. Left to get…read morenecessary supplies, returned to start job and completed it to my satisfaction. Would certainly recommend this company and will use them in the future. Thanks, Karen

I have used Nextdoor Electric once for actual work and also obtained three quotes from them. My…read moreusual electrical company, Blue Electrical Contractors, was super busy so I decided to try Nextdoor based on their Yelp reviews. I had them take down an old outdoor ceiling fan from my back porch and install two new ceiling lights: one in the same spot as the ceiling fan and the other over the seating area to provide more light (see photo). The job cost $572 which I thought was a little bit high, but I wanted the work done. Two big issues with the job: First of all, the technician didn't install the round ceiling light insulation discs in each fixture (see photo) which is to my understanding required to meet Underwriters Laboratory requirements. (The insulation is used to reflect heat from incandescent bulbs.) He also cracked one of the plastic conduit hangers so that it was actually broke. I found the insulation thrown in the garbage and had to dig them back out and have the technician come back to put them in and replace the broken hanger. Also, wasn't really keen on the fact that he used plastic hangers vs. metal to hang the conduit. Another issue was that I wanted a multi-outlet switch in my garage changed out to a standard outlet; see photo. Nextdoor quoted me $187 to change it out. Caido, from Blue Electrical Contractors stopped by and I had him look at it. It was only a cover; Caido unscrewed one screw and the regular outlet was underneath. I could have done it had I known this. It took Caid 5 seconds to take the multi-outlet cover off and he didn't charge me a thing. Okay. This is ridiculous! $187??!! This shows me the technician from Nextdoor Electric didn't even know what he was quoting. I was speaking to Caido from Blue Electric about Nextdoor and how I will never use them again, but can't understand their great reviews. Caido was telling me that Nextdoor's reviews could be fake and/or purchased. I really am questioning these reviews. I will never have them do any work for me again. Go with Blue Electric the next time you need electrical work; I have used them for years.

Excellent work, fast, professional and reasonable price. This is the 2nd time I have used…read moreLighthouse Electric and they are the Best! Follow up testing completed and verified before they leave for the next job.

I reached out to this business based on their good reviews and was not disappointed. I needed…read morerepair of the main electrical feed to my meter. Johnny walked me though the repair steps on the phone, helped coordinate with the utility company, and minimized the time I was without service. Lighthouse completed the work when promised, in the time frame estimated, and within the cost range quoted. The electricians were courteous and professional. Communication was great, and invoicing was simple to handle electronically.

Awesome and knowledgeable people , very thorough and complete job well done. Very informative of…read morejob to be done and complete walking you each step away of job.

Hector was very professional and did a great job installing a light fixture and plug for me.read more