2 alcoholic drinks are complementary!! Will def go back here. Nice atmosphere and friendly

Always excellent service! Staff was attentive and accommodating. SB and Anna were fantastic with my gel mani/pedi. I will always come back

Came in on a busy Sunday for a pedicure appointment and they prioritized it over walk-ins so I appreciate that, only waited like 5-10 minutes. Didn't feel rushed and the Spa Blend pedicure was amazing! read more

If you're looking for top notch service go to Milano Nail Spa! My boyfriend and I went on a date to relax after a long work week and Annie and Hannah were so accommodating!! We were so relaxed we almost fell asleep. $120 for a 2 hour experience of hot stones, oil massage & steam therapy. read more

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Scam Alert - Stay Away from Milano Nails This was truly the worst nail salon experience I've ever had. I came in asking clearly and repeatedly for an express mani and pedi -- nothing more. They didn't listen, kept nodding and working without explaining anything, and then charged me well beyond what I agreed to. When I questioned it, they claimed I had "agreed to the upcharge" -- even though no one explained what was being done or spoke clear English. When I tried to clarify while putting my glasses on that I only wanted the express service, I was brushed off. Then, they sent me surveillance footage of myself inside their shop as "proof" I agreed to it. Completely unacceptable, unprofessional, and honestly invasive. And if that wasn't enough -- my daughter went in on Mother's Day, and they charged her because her 4-year-old son sat in a chair watching his iPad. They told her he was "taking up space" -- yet the salon was completely empty. No customers. No wait. Just a made-up reason to charge more. They hand out cheap booze like that will smooth it all over. It doesn't. This place is a ripoff and a scam, and they treat customers with zero respect. I will never go back and strongly suggest others save their money and go elsewhere read more

Edit: unfortunately the salon is angry at me that I left a review highlighting their attitude towards customers. They have made numerous lies in their response rather than apologizing :( I'm not one to leave reviews usually... but wow was this a horrible experience. when I sat down to dry my toes there was a tiny smudge and they said there was a $5 charge to fix it...the managers response was that I should've been more careful and that I should just leave....she then said I could fix it myself but refused to find the color I used. If you want good customer service I recommend mon cheri nails around the corner!!! They are awesome. read more

I don't mind prices because the results are amazing. But I had a problem with my right toe so I had to add an acrylic nail. The result was double the size compared to my other foot. But I was overall satisfied with my expensive pedi. Moving on to my hands. I enjoy my experience to the fullest. So when an employee suggests working on my hands at the same time I refused because I want to enjoy my pedi. Once I was moved there was a young lady next to me that wanted her nails a certain way. She was quoted a price but she mentioned in Houston the price she paid was like 100$ after she was quoted an amount she refused and left. The problem I had was the nail tech laughed and smirked.I do record and have a translator.Lets just say it really upset me .asan older women I can now splurge and enjoy. But to be humiliated and not even been offered an apology or even an explanation is beyond me.As a business owner I would of taken her to a private room and tried to accommodate or explain But definitely not smirk and laugh. I know this is Austin and the cost of living g is high.But this young lady could grow up one day and do amazing g things. Just remember to be kind and honest. read more

They used a very cheap substitute to do shellac on my nails and toes. My nails chipped in the first two days. And if you're a girl, you know that's a bad sign. Forgot to mention the aftermath of nail fungus. I wish I could attach a picture. But I can assure you that even an untrained monkey could do better, and not give you nail fungus. read more

Milano Nail Spa - Nail Salons Near Me - Austin, Texas

Heads up, this place asks you to write 5 star reviews so this score is bolstered. I think that is unethical. Also, the tech who did my pedicure took lots of pictures of my feet. I found this super creepy and inappropriate. I will not come to this salon again. The woman who did my manicure told me that she is a witch. It was not Halloween. Super creepy! read more

I recommend Jeff ,he's so sweet and gets the job done with perfection . I got an amazing manicure with massage. 10/10 experience!!

always great service, nice, patient attentive, consistent, and never uncomfortable or pretentious!

This is the best nail service in Austin. Although it's not the most convenient location for me, I drive out of my way to get my nails done here. The technicians are excellent, and my nails last for over two weeks. The facility is also very clean and well-maintained. I highly recommend it! read more

TL;DR: for those of you looking for a new long term nail salon don't recommend...one time nail salon go for it! I have been looking to change nail salons after spending 6+ years at mine and seeing the quality drop over many occurrences. I saw this spot open and have since gotten a new set, subsequent fill and a pedicure. I think the quality of the nails and pedicures they do are high quality however have qualms outside of that. I appreciate they go above and beyond with drinks, cheese and crackers. That is nice if you are aiming for a more special experience though you will make up for it in cost. They are quite expensive with nickel and diming you for each part of your service. I asked for acrylic with gel polish new set. I liked the color choices and the quality of the work so I thought this was acceptable though much higher than I'm used to, especially when my nails were relatively short and was told they included both a shape ($5) and a length ($5) fee on top of the new set cost (I think new set base is 70?) I noticed though didn't think about the repercussion when the individual who did my nails used the (hot pink) colored powder I chose, instead of the usual natural color, for an acrylic base set. I noticed spots in the color even with this color powder and asked about a gel polish on top and was hesitantly told they would do one coat "for free." When I went to check out I was told this was considered a long nail - I asked if they could show me what was considered "long" and was told hypothetically yes but she could not find the apparatus that would show the length and associated extra cost. I asked for the cost of a fill and was quoted $55. Next time I came in I was asking for a fill and pedi. I decided to test out their more expensive pedicure options, one of the top 3 which is somewhere around $100. The pedicure was lovely, though overpriced compared to other spots in the area. I was also told it would be 15 minutes and waited 1.5 hours before someone started the pedicure. My fault for not having an appointment, the woman next to me also about 2 hours in asked what the deal was with her wait time. The individual who did my pedicure spilled a glass of champagne all over my phone, there was apology though a meek one where I had to ask for a towel and she continued with the service while I mopped up without further recognition. As for the fill -- it was only then that I realized...the gentleman started and asked if below the gel was a colored base. He told me that he might have to do a new set but we could try a darker color with a darker gel base coat to cover it up. I asked if I would like to do a lighter color in the future if I would need to get them removed and a new set, he said yes. Logged that to memory. I usually keep up my nails with light filing at home, though asked for a file in length (equivalent to the growth in the ~2 weeks since they were done) and tidy of the shape and was told that was an extra cost. I mentioned I was quoted $55 for the fill and was told this was the base price only and a reshape/shorten is an additional $5. We ended the mani/pedi - I did enjoy the service in general overall sans the nuances, though was there for ~4 hours. The quality of the nails were decent, the first set were a great shape and 'thin' in the way that many sets aren't, the second set was decent though nothing special. I went back a third time to ask about a second "fill" where I noted that I did not ask for a colored powder as my base so instead of a fill I'd like a new set...and asked if they would honor the fill price since someone at the salon made the choice to use the color powder. I've personally never had someone do that, unless it was a dip set which this was not, perhaps it is a common thing to ask for though? They double checked my history to see that I had been there twice in 1.5 months so it was likely my sets were from them. After much deliberation, I was told they would honor the fill price...but with a $10 removal fee, and a $5 shape fee and potentially a length fee as they "could not remember" what service I asked for late February. I tried to explain that had the base color been done in the usual neutral color I wouldn't incur the extra fees (I learned from last time and filed and shaped at home) and save $15 on the service. All-in-all this ends up coming out to more than the cost of a new set...I was told "like I said before, I can do what I've already told you." I absolutely understand businesses retaining profit and being cautious of folk who complain and try to take advantage - my (albeit limited) history would show I tipped in excess and tried the expensive pedi service in my two visits to the salon and hoped there would be good faith effort to rectify. Sadly, this will not be the salon that I move my regular business to. I would recommend them as a one-in-a-while treat but not as your regular salon. Picture shows "length" after ~2 weeks of growth read more

Milano Nail Spa - Was charged extra for length - this is length after 2 weeks of growth - Nail Salons Near Me - Austin, Texas

This was my first time visiting Milano and I had a great experience! I got a french tip dip manicure with Tracy and she did a wonderful job. She took the time to remove my old set without damaging my natural nails. This might be one of the best french tip manicures I have ever gotten in Austin! The shape is very neat and clean. This is also the biggest nail salon I have been to and there were staff cleaning in between clients. I will definitely be coming back for my next manicure! :) read more

Milano Nail Spa - French tip - Nail Salons Near Me - Austin, Texas

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I almost hate to leave this review because I don't want this place to get too busy but I must! 27 out of 10, 100 stars, best best best! There are plenty of chairs and staff, the team is so very friendly, and they even have a quality control person that comes around to make sure you're happy with the results. If you're looking for your new nail home then you've found it. read more

Amazing service, best nail salon in Austin!!! I ended up bringing my own cat eye gel in and they were happy to work with me.

I love it here! Everyone is so skilled and has great attention to detail, the quality is top tier. I always leave happy with my nails. It's very clean and comfortable, they take very good care of the salon and clients. I won't go anywhere else! read more

Everyone is so kind and the service is amazing. You walk out, relaxed and looking great.

Quick service (able to seat me right away), good quality, and relaxing ambiance! I am a returning customer and will continue to come back!

Really clean space. Very attentive staff. A little pricey, but they do a good job and have good service. Tina did my pedicure and was very sweet. Jasmine did a great job on my nails. My hands and feet were overdue for a little TLC! read more

Milano Nail Spa - Nail Salons Near Me - Austin, Texas

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Milano Nail Spa exceeded my expectations! Moving from NY to Austin, TX, I was apprehensive about finding a new nail salon, but Milano Nail Spa is now my go-to spot. Ken did an amazing job on my dip powder nails, and Mia provided the best pedicure I've had. Although the spa pedicure was a bit pricey, the quality and attention to detail made it absolutely worth it. I highly recommend Milano Nail Spa for top-notch nail services in Austin. The vibe was definitely giving classy! They also provide you with drink options as well as snacks. The ginger lemon tea was delicious! Update: Still great quality of work, I went back recently. I will say though it is on the pricer side of what I am used to pay. read more

Milano Nail Spa - Dip Powder - Natural Nails. - Nail Salons Near Me - Austin, Texas

LOVED my pedicure spa experience! I chose the spa blend which was pricey but good. Mindy did my pedicure. Someone I know recommended I book with her. Mia was awesome. She was the receptionist who explained the process, how long they've been open, took my drink order, brought the nail colors book, and checked me out when it came time to pay. They've been open nearly three months and their toilets have heated seats. I would definitely return if I am ever in Austin again. read more

please tell me how there's nothing wrong with my color? uneven, bubbles and thick like piece of orbit gum and this is my second time going to this place and I get attitude toward my concerns vs trying to fix it. read more

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OH MY GOSH. I am sooo picky with my nails. A lot of nail salons do them too thick or too thin or they have bumps. Kyana did my nails today and she was such a perfectionist she noticed things before I could. This was so appreciated. They even had part of their team walking around to check on the work while it was being done. This was really quite amazing. I already scheduled a pedicure for next week for my mom, cousin and friend! I will definitely be back 10/10 would recommend. read more

Milano Nail Spa - Acrylics - rounded tip - Nail Salons Near Me - Austin, Texas

Love Milano nails! Me and all my friends go here for our pedicures and it's always a lovely experience. Everyone is super kind and professional, plus it is very clean! 10/10 read more

NAIL FUNGUS BEWARE!!! I wish I could give this salon zero stars. I've been a regular customer here for months, spending over $120 each visit (plus tips), so this review comes from repeated bad experiences, not just a one-off issue. Let me explain why this place is a disaster for both cleanliness and customer service. First, they DO ask you to give them 5 star ratings so before Mr. Danny over here tries denying it, yes they do. Second, I got nail fungus from this salon--not once, but TWICE. The first time it happened, they tried to blame me for not coming back "quickly enough" to have my set replaced. She also mentioned that the tech who did my nails prior should have cut my nails and added a new set instead of a refill - point being, he did a BAD job. I've never had nail fungus in my life before coming here, so that excuse doesn't hold up. When I brought it up, the tech didn't even properly explain what was happening or how to handle it. Instead, she brushed it off and just went ahead with applying a new set and polish to the infected nail--using the same drill bit for ALL my nails without sanitizing it. After clearing up the infection, I decided to give them another chance, thinking maybe it was an isolated incident. Big mistake. I now have nail fungus AGAIN, this time on my toes. Their lack of hygiene is shocking, especially for a salon of this size. Let this be a warning because if you're getting your toes done there, there have been multiple people telling y'all they're spreading fungus around like wild fire - don't be surprised WHEN you get it. They use the same polishes on all of us. On top of the health issues, they are incredibly unprofessional and sneaky about charges. They don't tell you upfront about extra fees--like charging more for nail sizes above a certain length--and you only find out after the nails are on or at checkout, after the service is done. I've been to plenty of salons where this is not a thing. This seems like such a money grab!! And no Danny, before you comment on my review "if you can't afford a manicure..." because you know I spend $$ here. I usually always come in for an upgraded pedicure and full set at double the price of anywhere else I've gotten my nails done in Austin. Money is not the issue. Also, who says that to their clients when they give an honest review?? That's the final straw, their attitude. When I looked at their responses to other customer reviews, I saw some of the most disrespectful and petty replies imaginable--things like, "just because you cannot afford a manicure?" or "I hope you have the day you deserve." Sounds like child arguing honestly. As a paying customer, I find that completely unacceptable. And if they try to claim I wasn't a customer because "they don't see me in the books that day," like they do with other negative comments I've seen on here, I have records to prove I've been going there consistently for months. Nice try trying to discredit paying customers. Here's the thing, I've recommended this place to many of my friends and all have decided to take their business elsewhere for similar reasons. I don't think this is a one off and it's extremely frustrating. I'm not one to write reviews but this is so unacceptable. To anyone considering this place: save yourself the money, frustration, and health issues. The lack of cleanliness, poor customer service, and hidden charges make this salon one to avoid at all costs. I'll be posting pictures to show exactly what I'm talking about--this isn't just bad service; it's a health risk. The saddest part is this was my GO TO salon in Houston but it does not live up to the expectations here. The only thing upscale about this place is the price. Hope you "have a day that YOU deserve it" Danny! read more

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One of the best nail spots in Austin. Incredibly clean and a nice atmosphere. Phenomenal staff as well.

my first time here! incredible service, loved the ambiance. served me coffee, called me by my first name the entire time, great customer service! I'll def be back. read more

All I can say is my nail tech is better than yours! lol. I follow my tech Thomas wherever he goes. But I have to say this salon is amazing! Best I've been to in Austin!!! It's so beautiful inside. Bathrooms are so clean!!! Did I mention heated toilet seats!!! Outstanding customer service, quality & great vibe. Drinks are so good (mimosa) & a plus! They really went above & beyond here. And owners are so nice, attentive & welcoming!! read more

Milano Nail Spa - My full set. - Nail Salons Near Me - Austin, Texas

Such a great salon with quality products and talent. My favorite place in austin! Daniel is great! read more

Milano Nail Spa - Nail Salons Near Me - Austin, Texas

The best nail place in town. It's a little pricey but the customer service makes it worth it.

Kayla was the best at doing my gel French tip I will be coming back soon ! Thank you guys for making this experience so beautiful

Here's the thing, everytime I get my nails done here, they look amazing (or at least better than other salons) and last a long time. I don't mind paying more for great nails. The reason I won't be back is because they care more about optimizing customer churn than customer service. I booked an appointment for a specific technician, which is required to be the first appointment of the day. Since it was on a Sunday, my appointment was for 10am. I was running late and called four minutes after they opened to let them know I was on my way, and would be there shortly (which I have proof of). Life happens, right? Wrong. I was informed the technician would take another customer and I would be a walk in that could wait until she was available again. After explaining my dog just died yesterday and that I've had the worst weekend, while begging them to just ask her to wait for me to arrive, I was told she was taking another customer. At this point I was in the parking lot. I was not even 10 minutes late and informed them as soon as they opened. They did not even appear to be as busy as usual. I get Milano is a business with set policies. I get that I was late. I get that it's just nails. What I don't get is how a business can operate without a shred of humanity or care for a customer who made the time to make an appointment in advance and call ahead of time to inform them of the circumstances and that they were on the way. I also don't understand why there is a 10 minute buffer on weekday appointments but not weekends. The only plausible explanation is to ensure the technicians can maximize the customers seen per day. So, if you are looking to be a regular here, I do not recommend. You can't request a specific technician without being the first appointment of the day and the no tolerance policy for late arrival is just unrealistic. If Milano had different appointment policies and showed any care for customer service, it may be different, but I would I won't be back for those reasons. - Edit to add: I couldn't contact in advance because they do not open until 10am (same time of my appointment). I called at 10:04 (because I was driving) to let them know I was almost there. Again, didn't dispute the fact that I was late, but wholeheartedly disagree with the policy. It may not affect patrons who don't mind waiting or bearing the risk of not getting a specific technician. But as a regular customer who likes predictability and who may have life happen sometimes, this just isn't the place for me or how I am okay being treated when paying a premium and that's okay. read more

The 3 the method was not used and applying the nail, so it makes the nail very weak and thin being that long nail needs a support beam in the middle so that the nail would be able to sustain any bumps and it was pricey for the in adequate method that they're using read more

The staff at Milano always do a wonderful job! They take their time and make sure the nails look perfect!

Amazing as always, thank you Kenny for the most beautiful paint job and attention to detail, you did it again! Always recommend this salon read more

Milano Nail Spa - Nail Salons Near Me - Austin, Texas

Very unassuming location but once you enter you know you are in good hands! So happy to have this salon in my neighborhood. Best nail salon in Austin hands down! read more

I love it here !! I've been coming here for over 6 months now and I would never go anywhere else. The service is always amazing and even if you're just walk in the wait time is no longer than 5 minutes. The drinks are amazing and the staff is always so sweet and accommodating. It's so fancy inside that it feels like a luxury experience ! read more

This is my go to place to get my nails done in Austin. The service is amazing, they greet you with a free drink, and the staff is very polite and friendly. You can either request an appointment or they accept walk-ins. Kenny does my nails and he's super talented! I recommend this place 100% read more

Milano Nail Spa - Nail design - Nail Salons Near Me - Austin, Texas

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this is my favorite nail salon in Austin. great service, very nice salon, and a huge selection of polishes. I usually only get gel but they have a lot of techs as well. read more