A Big shout out to Dr. Singerman and his staff at Gastroenterology Specialists, they're a great…read moreteam and work very well together. I had my Colonoscopy done there and I was somewhat nervous, Dr. Singerman and his staff made me feel very comfortable and the procedure went well. I would refer Dr. Singerman, to anyone that needs" of a Colonoscopy. He's the best. Thank you for making my visit a positive memory. Barbara Broadnax....

Had a procedure, with the dr, last week. He is very attentive. He along with the Eden nurses were…read moreboth thorough and accommodating.

Dr. Stallman stalled me in my healing for years. Back in 2017 I could have found out the real…read moreissues behind my "IBS" symptoms by just doing blood and stool tests. It's not ok to just say that I have IBS and can have some peppermint pills and send me away.

Neil Stollman is a luminary in his field. His knowledge, compassion and caring for his patients…read moregoes beyond any other doctor I've ever met. He's kind and follows up with personal notes to let you know that he's there for you in case you need him. The kind of doctor you feel safe the moment you meet him in person. Unfortunately he will retire sometime in 2026 or 2027.

The preparation instructions could be more accurate and specific. For example, they could state how…read moremany hours before the procedure the patient must stop drinking, rather than simply "after midnight". Obviously, it's not the sam cut-off time for a procedure at 7am as the one at noon. The whole procedure experience itself is perfect.

I have had many colonoscopies with Dr Shelby; he is professional. He is simply the best. The staff…read moreare also professional; nobody enjoys the prep. Still, it is only one day of clear liquids; the procedure itself, I don't ever feel anything but the peace of mind knowing I'm healthy, is priceless.

After years of doctors ignoring my symptoms and not caring to inquire further or listen to me, I…read morefound Dr. Robinson. In our first appointment I had a lot to tell her-- she listened intently, asked follow up questions, seemed to genuinely care about my gastrointestinal issues. She ordered some tests that I hadn't even known existed because no other doctor had ever bothered to do their due diligence. Dr. Robinson bothered to do her due diligence and it turned out there was a big issue!! I had a minor surgical procedure shortly after with her. She knew I was nervous, so she came to visit me while I was being prepped. She sat down and discussed the procedure with me, asked if I had any questions, and was patient and kind about how nervous I was. The procedure went well and she made a life changing diagnosis. She then made sure to attend to all my questions-- she made the time for me between appointments to discuss my results, answer questions, give me information. She really seems to care. Also, each time she's prescribed something to me, she's discussed the medication with me and given me ample information about the medication so that I could make an informed decision and have true informed consent. Dr. Robinson is willing to endure a lot of talking and questions from patients in order to provide peace of mind, education about your condition, and do her due diligence. Especially as a female patient it is so difficult to find a doctor of any gender who treats a female patient like this. I can't recommend her enough.

I went in for what was supposed to be a routine diagnostic colonoscopy. Twenty centimeters into the…read moreprocedure, my colon was perforated. After the procedure, I was told a "tear" had been found (either due to cancer, diviculitis, or hereditary conditions) and that I was being sent to the ER "to err on the side of caution." At the hospital, imaging confirmed a full perforation that occurred during the colonoscopy. (Moreover, if a tear had been pre-existing I would have known and had all symptoms associated with it, including possible sepsis.) The ER confirmed here were no underlying conditions such as cancer or diverticulitis that would have explained a spontaneous rupture. I was taken into high-risk emergency surgery and am still recovering more than six weeks later. Since then, I have had multiple ER visits due to complications and am facing the possibility of additional surgery. Complications can happen in medicine. What has been deeply troubling is the way the Dr. Robinson lied. The initial explanation did not match what was later documented and confirmed in the ER. As a patient, when something serious happens, honesty is essential. This experience has had significant physical, emotional, and ongoing medical consequences. I share this so others can make informed decisions on whether to undertake care under Dr. Robinson.

Agree with everyone else. Near impossible to get ahold of the office, have to call over and over,…read moreleaving messages does nothing as they don't return calls. Then appointments are booked up for weeks. First called about a health issue in January and its almost August and it's still not taken care of. Dr Sawhney was fine when I was finally able to see him but his office is terribly managed.

Dr Sawhney seems to be a competent doctor but doesn't have a great bedside manner…read more My problems are numerous with him and the staff. First, be prepared to be nickeled and dimed for your first visit, procedure and especially the follow up (which takes 5 minutes yet they charge you for an hour). For some idiotic reason they don't take credit cards so be prepared to write a check or pay cash. Lastly, if you're having a colonoscopy, the doctor does not do the procedure. He's there, supervising, but others are actually doing the procedure.

First, I would like to say that Dr. Lee is an excellent physician. He is patient, attentive, and…read morenever makes you feel rushed during appointments. He truly listens and takes the time to address concerns, which is greatly appreciated. Unfortunately, my experience with the front desk receptionist, LYNN, has been extremely disappointing. Interacting with her has been frustrating and discouraging. She comes across as very unprofessional and lacks the patience and compassion that are especially important in a medical office -- particularly when working with elderly patients or individuals who may struggle with technology, such as online portals or email communication. Instead of feeling supported, I often felt as though getting assistance or scheduling an appointment was an inconvenience to her. A medical practice should be welcoming and helpful from the very first point of contact, and that has not been my experience. It is frustrating and painful to deal with this woman. Dr. Lee provides wonderful care, but the front office experience does not reflect the same level of professionalism and compassion. I hope this feedback is taken seriously, as the right front desk staff can make a significant difference in patients' overall experience.

exceptional Dr. Kind, professional, knowledgable, great…read morestaff, everything you could ask for!!

My husband was referred here by his doctor. Located in Castro Valley by Lake Chabot Rd. Easy to…read morefind by the freeway. For some reason, there is plenty of parking but is always full. I would get here early for your appt for easy parking choices. This office is located in the Eden Medical Building. Close walking distance to Starbucks/Denica's for coffee, drinks and food if you are the one waiting. Got here on time but was delayed due to missing a front staff person. The procedure went fast and smoothly. Each person was like an assembly line once one was done, the next patient was taken care of. Once you get that shot through the IV, you're out in 10 mins. It took about an hour and half from when he got inside. You will be spoken to the doctor if there was a big issue to be said but he was able to leave with paperwork of what happens next. Friendly, funny and helpful staff. They are caring as well. I would recommend this place for a Colonoscopy procedure. [6R,2025]

Well, we were told to be here at 7 am. It's now 7:46 am and we are still sitting in the waiting…read morerooms. So far, I give them 1 star and only because

I can't say enough good things about the team here. Everyone I came in contact with helped me…read morethrough my anxiety. And there are a lot of people to ensure your appointment runs smoothly and on time. I appreciated the appointment board in the waiting area letting patients and drivers know where a person is at in their appointment is refreshing. I would say, definitely pay attention to which parking garage you enter. There is one garage that is connected to the center and one that isn't. Otherwise, if you can come here, I would recommend it.

I have good things to say about east bay endoscopy. I was scared for my procedure. I told the nurse…read moreand she was extremely kind and empathetic. She stayed with me the whole time I was waiting in the pre-op area, was gentle with the needle and explained everything. She took her time to explain things to me. The parking situation is both good and bad. The garage is gated and free if you're an EBE customer, but to get out and into the center you have to follow a dark and gross back hallway. Signage was clear though. The waiting room is small but clean and well organized. The surgical area itself isn't very separate from the prep areas, but there is still privacy.

My loved one was seen by Dr. Peterson for an upper endoscopy and colonoscopy. Dr. Peterson found a…read morecancerous colon mass. He sent all the referrals necessary for colon cancer work up. His medical staff has been amazing with all f/u needs. Even after f/u at UCSF for colon cancer workup, Dr. Peterson has continued to follow up with us, reviews all labs/scans, and ensures NOTHING is falling through the cracks. He and the entire medical staff are great efficient advocates. We are in good hands!

I will not recommend this place. I was referred by my doctor. 1st time I came my visit was on the…read morerush . They tell me they will call me to do a test. They never did . I try to reschedule I was not able to, because of the lack of availability they have . Today after months I was able to get my appointment, came in to find the doctor was not in . They didn't have the courtesy to call me any let me know. Very unprofessional. I will look for a different Doctor .

Great service on various procedures and follow up monitoring. Been with them for six years for…read moreongoing monitoring.

They are impossible to reach. I have no idea how it is because I cannot even get through to them to…read moreschedule an appointment. It's the worst run phone - office interaction I have had with a medical practice ever. I will update once I get to see the doctor but this is ridiculous - I have been trying for a month to get through and schedule with them.