AMAZING! From the moment we contacted Bill about our kitchen project to when the install crew…read morewalked out of our house with a wave and a smile we could not have been happier with the experience. The staff was friendly, helpful and kind. They went out of their way to make sure that not only did we get the counters we were hoping for, but they did it all with a smile and an obvious desire for our satisfaction. We recommend Classic Countertops LLC for any type of project you might be working on! Big ups to John and Steve for their work in taking care of our new countertop and our home during installation.

Awesome experience, Classic Countertops did a beautiful job measuring building installing our…read morecountertops. We couldn't be happier. Professional Crew . No high pressure sales. Forget the big box stores and hire local businesses .

One of the worst experiences I have ever gone through…read more Our sales presentation was misleading. We did not receive what we thought we were given. Our project was delayed almost 3 months because of the poor quality of cabinets. They delivered us damaged cabinets that took 3 weeks to be remade and shipped back. We waited and waited, only to discover that our replacent cabinets were broken once again. Another 3 weeks delaying our project. Owner Tom ignored us during this process. Sent him email after email of the pictures of our broken cabinets. No reaponse until he realized that this would continue to manifest above the circus they already pit us through. We wanted a refund for the additional out of pocket expenses they caused us. Tom would not respond until I had to go to the post office and send a certified letter and file a complaint with the BBB. Worst attention to detail I have ever seen. One of the deliveries actually occured when I wasnt even home. And Tom simply apologize that he forgot to check his email. Could go on and on. Please dont make the mistake we made. Go to a place that understands how to treat a customer.

Terrific attention to detail on our master bathroom remodel. Used them again a few years later to…read moreremodel the rest of the bathrooms in our house. Wonderful work and finished product.

We ordered carpet for our church from National Design Mart in Medina, Ohio, and we were very…read morepleased with the look, quality and price. National worked well with us on the date and time for the scheduling of the installation. The crew from National that installed the carpet was very professional and did an excellent job in a very timely manner. The church members were more than pleased with the carpet, installation, price and how everything was handled . Thank you to Chris and the crew that helped make our church a beautiful place to worship God. Thank you all.

Do not buy from here. We've have 4 separate issues with purchasing flooring for 1 single room…read more Still hasn't been resolved after 6 months. Staff is unhelpful and unconcerned. This place is a joke and is useless.

Service Requested was fantastic quality of counter tops perfect value excellent they did a…read morefantastic job installing countertops

They did a great job installing our countertops and full height splash. Our job was difficult and…read morethey knocked it out of the park. The template guy, and install team was great. Very professional and respectful of our home. The lead time was a little longer than originally quoted but worth the wait.

My review is a little different than others because I didn't have Granite Transformations install…read morein my kitchen... the last owners did. Ill admit that it was one of the main reasons I picked this house before moving cross country to OH. We were unlucky in the last big storm and a tree was thrown into our house and then our kitchen. I can tell you that the countertops were knocked forward a bit but was completely unharmed in all of the damage. It's crazy to me that my wall above and cabinets below were broken, but the countertops are still fully intact. I reached out to the company to ask more about the product so I knew how to go about fixing it, and someone called me back and kindly explained everything to me. He even helped me troubleshoot in how to fix it. Great product and great customer service, even when you just happen to have their product.

The installer mis cut the slab at my home and had to return to the shop which put him 2 1/2 hours…read morebehind. Installation did not go smoothly and my base cabinets had to be cut to accommodate the quartz top and sink. Approximately 1 year after install the quartz cracked near. I contacted Jason who stated he filed a claim with the main company which I find out he never notified them. Jason stated he would have his repair man contact me which did not happen. It was excuse one after another and months passed. My calls and texts went unanswered by Jason. I contacted the main company to find out Jason did not file a claim on my behalf and was told Jason had closed and dissolved the business. Granite Transformations refused to accept responsibility for the crack or the possibility the Installation could have been the problem. They did offer instructions how I could try to fix the Crack myself (hahaha) and wanted nothing more to do with it. They could have offered to send someone to look at the Crack and Installation and repair it since they say it's an easy process to fix.