We used them for my sister's baby shower and, more recently, my nephew's first birthday. They did…read morean excellent job both times! They're professional, knowledgeable, very creative, attentive to your requests, and most importantly, honest! lol If your ideas will look a little crazy, they WILL let you know before you have to find out the hard way! They're reasonably priced and the owners are VERY sweet! I'd suggest this place to anyone! They did such a phenomenal job at my sister's baby shower we vowed to only use them for decorations moving forward!

My mom has been using this place for the longest time to get sternos, aluminum pans & racks, etc. I…read morerecently started using this place as well because I'm about to throw my parents a wedding anniversary party next week. I bought a lot of my supplies there, and my mother went with me. We had a great time inside, because the cashier was awesome. She was a pleasure to talk to, and was helpful.

It's a hot mess in here. It reminds me of a store you'd find in something like the Columbus or…read moreBerlin farmer's markets. You'll find half opened cartons of pop tarts with some of the boxes inside crushed. Cheap Chinese imports next to Mexican hot sauce. But the reason you come here is for the cheap party goods. For $6, I got a set of cutlery, party cups and enough napkins and dessert plates for a gathering I'm hosting. The price you pay literally means you're going to have to dig a little harder to find matching items, since people don't seem to bother to put back things in the proper bins after picking them up. Kudos for being open into the evenings for those who work hard for a living.

I always love a bargain / dollar store, and had high hopes for this store from comments on other…read morereview sites. The store is located in a little strip next to the shopping center with a Dollar Tree and McDonalds. (You can access it through that center's entrance.) The store is older and needs some repair, but it's well-lit, merch was organized, and it was clean enough. This is a discount variety store, not a dollar store. Everything is priced with stickers. Nothing I picked up was as cheap as a dollar. Many, many, many items were identical or comparable to Dollar Tree, but priced at $1.50-$3 for DT's $1.25 same item. Still, I looked at almost every aisle to see if there were any hidden bargains (perhaps at a higher price point?), but still my mom-and-pop Dollar Magic locations in Delaware County, PA, and my fave U-Save Outlet in Vineland, NJ, beat Royal Bargains Discount & Party Store by $1 at least on any of the $3+ merch. The balloon section in the back is impressive, and balloons creep up the sides of the store, pretty much taking over the perimeter and all end caps at the back. I did not see pricing on balloon bundles or centerpieces, but they have individual balloon prices on each "model" posted around the store. Those were $4 and up, each! I'm just not a huge balloon person to pay that much for one balloon. Balloons comparable to Dollar Tree options were $2 each at the back. My hunch is that people go here for the balloon bundles, and party arches, etc. and those prices must draw the business. It is definitely an impressive selection if you are a balloon connoisseur. As for the discount store aspect, I was hard pressed to find any bargains. I did buy one $2 tee from the selection of random printed tees in the back (everything from pro-Biden election shirts, to kids themes, to souvenir shirts from distant cities).

Everything we needed for a birthday party. From table cloths to cups, plastic ware, and…read moredecorations, we were not disappointed. The prices were better than expected and the supply was enough for the amount of people we expected to come. We will definitely come here and make this our go to for any type of party supplies.

The opening hours on Yelp is listed at 9am. When I arrived at the store, a girl opened the door and…read moretold me the hours are listed at the door, "We open at 10" and shut the door. Once I made it in, the place is actually well organized and very clean. Most staff members are helpful and well informed. They have a good stock and the items I needed were easy to find. After a total merchandise purchase of $59, they will deliver balloons that they inflate for Free!

Not enough staff therefore long lines. Balloons are supposed to last 72 hours, yet the last few…read moretimes I've been there, the helium balloons last less then 24 hours. The bathroom is messy and need to be cleaned. I don't recommend

ZERO STARS, DO NOT RENT FROM HERE. Back in May I rented a fan wicker chair for my cousins bridal…read moreshower on August 21. When calling to reserve the chair for the shower, I was told I could pick the chair up the day before, since the shower was out of town & I wanted to decorate the chair. My card was charged the $45 for the chair in May when I reserved it. I had arrived to Party Heaven the day before the shower in August to pick up the chair as discussed, and was told that the new fan wicker chair I rented was just rented out to another person. While I was trying to talk with the owner, Colleen, she was blowing me off and answering phone calls'. After several minutes went by, she finally stopped taking phone calls only to offer me a BROKEN and completely PAINT CHIPPED wicker chair that was behind a wall with other broken items, telling me she would give me a "deal" on it. When verbalizing I wanted the new chair that I rented, she told me "both chairs looked like this and she didn't know what to tell me". She was condescending with her stories, before that she was telling me the chair rented out was brand new. She then proceeded to scream at me in the store and point her finger in my face. She then told me I shouldn't be picking it up the day before, which condescended what I was told when booking. Since my party was out of town and I wasn't going to be able to pick it up the next morning, I wanted to pick the chair up later in the day on Saturday once it was returned to Party Heaven. Colleen proceeded to tell me no that her "1000 party (that night) was more important than my $40 chair". I am almost 28, but look very young for my age. Colleen took advantage of that by screaming at me in her store and trying to rent me a broken chair, telling me I was getting a "deal" on it. Everything I was told by this company was a lie and VERY UNPROFESSIONAL. Honestly, I don't know how they stay in business. Thanks to Y-BUY in Mantua I had a beautiful chair last minute to decorate for my cousins shower that was half the price!!

DO NOT RENT from this company !! Back in May my cousin reserved a chair for my bridal shower that…read morewas August 21 . She was told she could pick up the chair Saturday so she could decorate it ,when she went to pick it up she was told " oh I just rented that chair " After calmly telling her that she was told she could pick it up the day before and why she needed it early she was yelled and screamed at she was also told " my $1000 party is more important than ur $40 chair rental. Extremely rude and unprofessional !!! Would have given zero stars but it's not an option

The store is nice, spacious, meticulously clean, and very well organized. The in-store merchandise…read moreavailability matches what's shown online. Great shopping experience.

We enjoy coming to this store as staff are friendly! We want to thank Donna as she has helped us…read moretwice for Halloween decorations and is always very friendly and accommodating to customers. Thank you!

Incredibly rude woman helping with the balloons. She's middle aged, brown hair and glasses with a…read morehand brace. I was last there June 2017 for my son's 1st birthday party, she complained I was taking too long & that "picking balloons is not rocket science" then proceeded to rant about a previous lady taking "30 minutes to pick a friggin color" WOW. If only I had the balls to record this rant & play it for her boss! If she hates her job that much, she can easily apply next door @ Hallmark - same pay, probably better hours too! **If Rosie's Dollar Parlor in Medford is near you, please go there, they are so so nice & treat you like a human being!**

I love a bargain but not at the cost of my time and patience. When I go to a dollar store I am not…read moreexpecting outstanding customer service but I do expect when there is a line of 6 customers waiting to be checked out then maybe one of the employees should ring us up instead of chit chatting with one another. This location has a ton to choose from and a great amount of holiday items to decorate with. They also offer helium balloon counter with hundreds of balloons to choose. The store requires a $10 minimum for credit/debit card purchases.

Website says they close at 9pm on Saturdays. Then we get there at 550pm, and the sign says "OPEN"…read moreand is lit up, but another sign says closes at 6pm, and the door was LOCKED!!! I knocked bc I planned around this trip and need decorations and balloons for a morning event. But no answer. Called and no answer. Very frustrated with all of this.

This place has a great selection. Hardly anyone does balloons anymore seems like. I'm going here…read morefrom now on.

If I could give them zero stars, I would. A company's reputation is defined by how they handle…read morethings that go wrong. And with this company, let the buyer beware. While delivering party rentals to my next door neighbor, their delivery driver hit my basketball court, knocking it to the ground, shattering the backboard, destroying the rim and hydraulics and exploding the base. The drivers stopped, exited the vehicle, picked the basketball court up, left the broken pieces on the ground and drove away. We have video and photos of the entire incident which have been shared with the company and its owner. They have not taken a single step in the right direction and nothing has been done to rectify several hundred dollars in property damage. A complaint has been filed with our local police department, which they have not responded to. Charges are pending in civil court. This is not how reputable companies do business. Not only is it morally reprehensible, it is illegal.

Being in the business of event planning, you deal with all types, but ultimately it's the efficient…read morenice folks who get my company's hard earned dollars. I've worked with Mike and his team twice now and both experiences have been filled with quick, efficient, and personable service. For an upcoming event, Mike came out to the site, measured all the rooms and is in the process of entering the info into a program that creates a basic blueprint of the venue. He's figuring out where all the tables are to be situated, he's helped me visualize where the vendors should go, and even offered to deliver and pick up the tables, chairs, linens, and other rental stuff during non-business hours. Being a one-woman operation, it's really wonderful to have someone like Mike on my side. He's taken a lot of stress off my shoulders and I gave him a muffin for that.

I rented tables, chairs, and table linens for a high school graduation party. They were able to…read moreaccommodate me with just a few days notice during the busy "graduation season"! Michele was very gracious and worked with me to ensure that I got what I needed. I even called the day before the delivery panicking about the color of the table linens and she endured my moment of psychosis! Communication was also thorough and timely. The rates were competitive and I used the discount deal featured on Yelp. Their delivery was also great; I had the equipment 2 days before our party and they picked them back up the next day. Using Preferred Party Rentals was a breeze and I'll definitely use them again in the future!

They don't even deserve one star…read more Both customer service representatives, Gabrielle and Michelle, are very rude! I ordered silver candle holders and most of them were sent to me tarnished. I spent the night prior to my wedding polishing them and they only offered to take $30 off my bill When they say no refund, they mean it. My wedding venue advised me that I could not rent outside silverware after I had already made a down payment with Preferred Party Place. I explained this to Michelle and she refused to refund my down payment. Whereas, another vendor did so, without a problem. I would never rent from this company and would not advise advise anyone to do so either.