This place is a mess in regards to COVID-19 protocols. Many people in the store where you can…read morebarely walk or turn down an aisle without bumping into someone. Nobody following one-way directionals on the floor, INCLUDING the staff and laughing about how nobody follows the sign when customers bring it up. This place has a lot of potential and a massive space, but to say I'm incredibly disappointed in the way they are handling COVID safety is an understatement. My review will change when I notice a change in the staff's demeanor and the seriousness of the pandemic.

Nice store and most of the employees are very nice and helpful. There are a few, like the one…read moresending each person from the line to a cashier, that once you advance, she yells to "get back" and then says go to Cashier #?. That creep needs to be fired. There also is a few cashiers that just leave your purchase on the counter until you say, Can I have a bag for it please? WHY would they assume you don't want a bag for your multiple purchases? Very strange to me or they are just lazy.

We went to look at remnants. The owner told us the remnant was nylon, then he changed and said no…read moreit was a blend wool and polyester. I felt he was telling us whatever we wanted to hear. He quoted a high price. When I asked him the name of the carpet, he said he couldn't tell me. I was not impressed.

I went to Dover Rug for cleaning. Although it wasn't cheap but the rugs came back like "as new"…read morefrom a hundred years ago. Not only did they treat the rugs with care, they educated on the history of my 100 year old rugs. They made me feel that WE are custodians of historical timepieces that need to be cherished and preserved. I highly recommend Dover Rug for any of your needs. They are nice people and care about providing great service. I will always go to Dover Rug!!!

We had a great experience with stair runner installation by Rehan and his team. After I contacted…read morehim he got back to me promptly and came out within a couple days for an in home consult complete with samples to choose from. He kept me updated on the arrival of our carpet and came to install it within 1-2 days of its arrival at his shop. The installation was quick and looks beautiful. We would highly recommend this company to others.

Rehan and his team were great to work with for installation of 3 carpet stair runners at our place;…read morewe paid a little extra for NY-style defined look and feel like it was worth it. The whole process from start to finish was a matter of weeks and everyone was so prompt and reliable. Even if there are cheaper options out there on thumbtack, we are glad we went with this full-service company because they brought carpet samples, ordered carpet, did cutting and installing, we didn't have to left a finger!

I used Bill's Flooring 2 times. The first time he did the work in a timely manner and did a great…read morejob. The second time I cannot say the same. I called an left several messages to have him come do an estimate. Finally called me back after 4 messages were left. Came and did an estimate beginning of December 2011. Required a $500 deposit for the job. I gave him a check and asked when the work would get done, he said the following week. Called the week that the work was suppose to get done, again left 3 messages and finally heard back mid week. Bill said that his guy was busy because of the holiday season and my job would not be able to get done until after the holidays. I was fine with that because it is a busy time of the season. Called him back the week after Christmas to see what he was looking at for time for the work to get done in my house. Left 2 messages that week, never heard back. Tried the following week and left 3 more messages, never heard back. I did some research on the check I gave to him and it was cashed at my bank on the day after I gave him the check. I was under the impression that Bill's flooring was a trust worthy company that I used before and they did a great job. Unfortunately Bill's flooring basically stole from me and never started the job that I gave more than 50% of a deposit for. I am now in the process of taking him to small claims court.

I have used bill for 4 different projects now and he has yet to let me down! Very quick to come by…read morefor an estimate, competitive prices and a very nice guy. I needed a rug pulled asap from water damage and him and his son came by late one night on short notice to get it out. Anytime I need something done, I don't hesitate to go to bill first. Thanks!

The overall experience with Carpet Lover Plus employees and installation process was awesome! They…read morehave hundreds of carpet options to satisfy most if not all customers in addition to budgets, I selected a mid range carpet. The carpet was ready on a Thursday and I got scheduled for the next Wednesday installation. It looks great and my aging dog now walks the stairs without slipping

From the owner: Established in 1988, Carpet Lover Inc. offers high-quality floor coverings at prices that will…read moreleave you grinning from ear to ear. No matter the size of the job, we guarantee your satisfaction at the project's completion. For all your carpet and flooring needs, turn to our locally and family-owned flooring center in Uxbridge, Massachusetts.

Excellent job cleaning the carpets and getting out small stains. Also the products they use did not…read moresmell bad and the smell did not linger after the end of the day. The carpets feel soft and clean. It was a completely thorough job and I would highly recommend this service and definitely use them again.

The Lovejoy team was absolutely amazing and provides exceptional service! We had them clean 2 area…read morerugs for us, one of which had a really bad make-up stain. Their professionals did such a great job cleaning both rugs and getting out the very ground in stain. Thank you Lovejoy! We'll definitely be reaching out in the future and telling all our friends about you too!