I have been to this auto repair shop twice now. One time was for my brakes which became an urgent…read moreissue and Dr. Bill (owner of Milford Auto) had all 4 brakes fixed the same day AND the price was very reasonable. Because my first experience was so good with this shop, I took it in a second time for a tune up. Very honest mechanic which is hard to come by sometimes. If you decide to go....ask for a fruit smoothie. Good stuff!

Update: I'm giving this 3 stars, as it has a new owner since I had taken my car here. He offered to…read moreput the money I paid before to the old owner towards a checkup on my car, but I have found a car shop I trust and would rather continue to see them. I have not been here since the change in ownership, so check them out at your own risk. I deleted my previous comments about this repair shop, as I don't believe it's fair to pin those issues on the new owner.

Great experience, Will came right out, was professional and did his best to keep price down as much…read moreas possible. Great communication and i will use him again for sure if the need arises.

Brakes...front n back rotors/pads...good price efficient and professional...would highly…read morerecommend...Will is your guy...LM..

Staff was friendly & helpful! I came in with a flat tire & left with a patch in 15 minutes & no…read morecharge! I will be back:)

Very upsetting. I have been a loyal customer for years. Unfortunately the new owners do not keep a…read moreclose eye on their operation. Reading other reviews I see I'm not the only one that they were dishonest by trying to sell me services that were not needed. When confronted the story changed to preventative maintenance. When dropping the car off I went threw it making sure nothing valuable was left behind. I had $8.00 in a makeup bag in the console. I left it thinking no one is going to touch that and it's only $8.00. I was wrong. The money was gone.

I had 90,000 miles on my 2017 Buick Enclave and thought I should replace my front brakes. I left…read moreit at McNeal and waited at home for the estimate. I then got a call to pick up my car. The manager told me I still had a lot of life in the brakes and there was no need to replace them yet, and there was no charge for the inspection. That told me something about the honesty of that shop.

mr. mcneal's business is really for the community. period; i pulled up shortly to closing time…read more tire was flat done. he personally took me home got my spear and, changed it .. didn't charge me a dime. he has shown, he's willing to go above and beyond. thank you had to shout you out. hands down no other business would've done that.

Have had Gerry,s service our cars since they opened. Fair pricing,excellent service, staff is very…read moreprofessional and well trained and knowledgeable.

Took my truck in for cylinder misfires. They replaced a fuel injector and verbally told me it…read moreshould fix it and that I'd know if it didn't within a few hundred miles. Didn't make it a mile down the road and the check engine light came back on. Looked at their paperwork and it said "other work is to be expected" and they did not mention that to me whatsoever in the shop. Charged me $500 to replace a part that wasn't bad and didn't even diagnose the true issue. Won't be returning.