First timer from Ewa Beach to the Airport. Cheaper than parking at the airport for 7 days, being…read moredropped off up front and not having to have to drag 6 luggage to our car after a long flight was fabulous! Our Alaska flight home 7a got cancelled, we got rebooked at 6:35p and delayed to 8:45p. Arrived home at 12midnight instead of the original 12noon and they were right there ready and waiting. I called to reserve 4 months ahead and was a little worried since I did not get any email confirmations or updates. When I called 2 days before our flight, they confirmed they had it and they were there to answer my multiple calls from Vegas with the numerous changes. Definitely using this every single time!

Highly recommend this service. Price is absolutely fair. Drivers are reliable and extremely…read morefriendly. We booked a round trip from Kaneohe to HNL and both drives were excellent. The drivers were incredibly friendly and were on-time. The communication was excellent. Honestly, it was a little odd that we didn't get a confirmation email. However, the drivers were on-time and knew exactly where to go for both trips. There were no questions, no mishaps, no complications. It's nice to have a reliable shuttle service to book end your trip!

Waipahu Transit Center is the transfer point for individuals who want to go to Waikele, Ewa Beach,…read moreor Makaha. When the center was first opened there were restrooms for both the men and women to use. With my most recent layover visit at the transit I noticed that both restroom facilities were padlocked. My guess throughout the years the restrooms were hardly cleaned by the janitors and the facilities ended up having graffiti on the walls, the smell of urine, toilets not flushed, as well as lack of toilet paper, soap, and hand towel. Some days or nights there will be homeless individuals walking around the transit area...I tend to keep my distance when I see a homeless person that smell like urine or bad underarm smell. The Waipahu Transit Center is within walking distance to Times Supermarket, food establishments, as well as a gas station that has a car wash. One thing good about this transit center is that there is a security guard around to make sure that nothing else happens.

When it first opened up, it was really nice. The restrooms were clean and whatnot. Now, the…read morerestrooms usually have urine and fecal matter on the floor and sometimes in and ON the toilet seats. There are a lot of creepers that hang out around here as well. If I can get on the bus at a different stop, I'd do that instead of come here. The star is for the security guard that is very polite.

Why are bus stops around the US shelters for the homeless? Wahiawa is no exception. The transit…read morecenter could be so much cleaner & healthier, but it's littered with trash, the ground is sticky & gross. The City & County really need to bleach & pressure wash this place down on a weekly basis.There's a huge roof top parking lot but no one parks there, because it would mean taking the stairs or elevator where the homeless sleep, eat, use the bathroom & other unmentionable activities, it's nasty, scary & stinks. However, there is always security present. I've witnessed a few times where they had to ask a mentally ill person who's been tripping since the early 60's to leave & sleep it off. The buses run pretty much on schedule, the drivers are nice & informative. They drive like a bat out of hell so if you see them coming get the F out of their way. Other waiting bus riders usually tend to themselves which I like cause I dislike mindless little chit chat. You can find everything you need on The Bus website & other sites regarding fares, schedules & routes. The new Holo card is easy to use & reload.

I can't think of anything bad about this place except for not having a restroom (although I can see…read morehow maintenance can be costly) It provides a good amount of seats while giving you shelter from the sun/rain. There's a wonderful breeze that goes through. There's a security guard present at all times (I'm assuming? The latest I've been there was around 9pm) Overall it's a good place to wait for the bus.

We've taken the rail from the Ho'opili Rail Station a few times now, and it's been a great…read moreexperience each time. We like parking at this station because it's convenient and easy to access. Today (Friday), we arrived around noon and were greeted by a security staff member who was incredibly friendly, knowledgeable, and provided excellent customer service. He patiently answered all of our questions and made us feel welcome. The ride to the airport took about 18-19 minutes. We did a practice walk from the station to the Hawaiian/Alaska Airlines check-in area, and it was very easy to navigate thanks to the clear directional signs along the way. Afterward, we hopped back on the rail, rode to the last two stations just for fun, and then headed back to Ho'opili. The entire round trip took about an hour. Overall, it was a smooth, clean, and enjoyable experience, and we look forward to riding again.

Saturday October 17, 2025 On time…read moreAir conditioning weak 1 hour round trip Seat uncomfortably hard Nice facility No restrooms Nice view No traffic

The Pearlridge monorail is located in the Pearlridge Center which is the second largest shopping…read morecenter in Hawaii located in Aiea. It's a fun little train ride especially if you have younger children. It conveniently travels between Pearlridge "uptown" and "downtown". The rail cars are air conditioned which is a plus on a hot day. Not sure if it's true or not, but I heard that the monorail may be going away soon. Cost is one dollar each way.

It's our first time to try riding it with my daughter so I don't have any idea on where to pay the…read morecoins to after putting on a dollar. We were able to pass through the gate and I was thinking maybe we had to put the coins inside the rail and the next thing I heard of was a guy yelling over the intercom to embarass me and said that "you have to pay it is not free maam" when you could have politely said to put the coins in before you enter since he's freaking watching over a cctv instead of just watching me being so clueless in there. He said another word that I kinda dont remember but its about pay next time which is another embarassing moment instead of actually letting it pass since I already put the coin in. Now I would never even ride this rail again cause it's just too traumatic to be yelled at over something you can be educated in instead of being embarrassed of.

The bus driver who transports my granddaughter from school to home passes our house to drop off my…read moregranddaughter at the neighbor's house which is not a designated area and my granddaughter has to walk back to our house to come home. Yet, the bus driver Felicia and the replacement driver both stop at a blind turn area which is not a safe area (by neighbor's house). Attempted to report this to their ofc. Spoke to Melanie of the Hawai'i Island office to report this to claim. Was told that they have to talk to the driver but this has been happening since School Year 2025-2026 and current SY 2026-2027. Let's see what the outcome is. More to come as info is received. In order to post this, it needed a star. Hence only 1 star.

Whoever is answering the phone on this number +1 (808) 833-4222 needs a customer service training…read moreso she could talk professionally and stop yelling and blaming the parents of the children with special needs. Very unprofessional and rude. But the drivers and assistants are nice and friendly.

First time riding the Rail! Took my husband and boys today to ride the much anticipated HI mass…read moretransit system. It was a great experience overall! The husband works for the DOE so he knew the logistics of purchasing a Holo card prior to our adventure. Stopped by at a local 7-11 to grab adult Holo cards (kids Holo cards are NOT available at the stations and can only be purchased at Satellite City Hall or the transit centers). Luckily my boys were under the age limit, so no cards were needed for them. Adult rides are about $3 each way and factoring in our transfers, we were looking at around $7.50 per person. We drove from town to the Pearlridge station, then parked at the Park and Ride lot. About 14 stalls were available, visible and conspicuous from the main road. NO bathrooms at the stations. Trains run every 10 minutes. A friendly attendant was there to keep the premise safe and answer any questions. Trains were clean, safe, and well maintained. We were one of the few families riding the rail which made for a relaxing first experience! If they completed the line to end at Ala Moana, that would have been so convenient. If not in our lifetime, perhaps our boys will see it before their retirement! Lol

Clean, spacious, and cool! Must buy holoholo card to ride and it's reloadable. It cost $9.50 for a…read moreday pass, which is pricey for me. Fun ride and can't wait for it to be fully completed.

Wow ~ I'm surprise there are no reviews for this, I do hope I'm on the right site. THE CITY(OAHU)…read moreBUS - Da Bus. I been taking Da Bus since 1997 and there have been Sooo much improvements. All bus have "working AC" they now have phones to connect directly to central office if there are any problems in operation, ie: AC not working or engine problems. If Da Bus is operable they driver will continue route and inform passengers central is sending a bus and passengers to transfer on and give the destination. The rails for standing passengers have either been lowered or have handles that can be pulled down especially for short people like me lol. The seats are much more comfortable. The newer buses also have bell buzzers on certain poles again handy for standing passengers. If you're lucky they have FREE daily Star-Advertiser while you're on Da Bus. The Best Thing That Makes Me SMILE is days when I drive , I ALWAYS let a bus go if need to get back into driving lane, Than Got Those Bus That Has The MAHALO AND SHAKA UNIT BIG UPS TO THAT! If not those drivers that acknowledge their appreciation with a wave or SHAKA! Letting a bus in front of me is No Big Deal they will be getting off lane at the next bus stop which normally isn't that far ahead . Mahalo to ALL Drivers even if some are rude, they take people get to their destination as back in the day some places had no bus service and I think till today some still don't . Mahalo also to dispatch mechanics and ALL OAHU TRANSIT DA BUS THIS REVIEW ALSO GOES OUT TO THE HANDI-VAN STAFF!

Fantastic service and response. My husband and I have been using this service for years to travel…read moreto and from the airport from Mlilani. Ron and Cecilia are super dependable and communicative. Thank you

2/28 & 3/14/26 - I have been using this shuttle service back when Toyota vans and the Prius were…read morebeing used and the driver back then told me about the thousands of miles racked up and how dependable the vehicles were. Today, drivers use their own vehicles but the service is still dependable. Cecelia and Ron are quick to respond and communicate. I can call or text and get a response right away from one of them or the driver. Ty was the driver this time for both days and communication excellent. My "go to" every time I need a shuttle. Mahalo to a great team!

We booked a ride to the Airport with this company and OMG Ive ridden in cars that were in Nascar…read morebut this guy was out of this world. We sped off to god knows where. He had only two speeds fast and tire screeching stop. It was an older van and an older man driving so we went bouncing around like rubber balls in a square box. Now like the starship enterprise we went into warp factor one, add to that he was on his cell phone arguing with someone while looking like he was about to have a stroke! I kept thinking who had my funeral arrangements. Anyway we did make it in one piece even if we all needed blood pressure medications. If you want a pulse pounding trip to or from the airport these guys fit the bill perfectly.

Recently used their services for drop-off and pick-up to/from airport and the driver (Alex) is…read moreamazing. On-time and prompt and the van was clean and spacious for our party of 7. To make reservations, I was in contact with Gina via email. And she was very prompt in replying back. Despite the delay for over 6 hours due to the plane mechanical issues, Alex tracked our flight and was there ready to pick us up. Would definitely use their services again in the future.