1. Mill House Quilt Retreat

    1. Mill House Quilt Retreat

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    Utica, OH

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    Mill House Quilt Retreat

    5.0 (1 review)
    Open Open 24 hours

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    1 year ago

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    Ebb & Float - Private infrared sauna sessions -- 20, 30, 45 or 60-min options!

    Ebb & Float

    4.4(30 reviews)
    34.2 miDowntown

    Its an amazing place to disconnect from the world and realign with your inner self and meditateread more

    This place has taken quite a fall from the standard that I was used to. From a cute and charming…read moreretreat of tranquility, to a pump and dump business with no consideration for the client. We had a float appointment that was from 8-9pm. We were taken to our room and dropped off, with no relative instructions. This was fine, as we know the drill. Shower, get in, relax, music will fade away, then music will come on when the float is over, lights with follow after. During our float there were constant interruptions of loud sounds. Whether it was people cleaning or moving equipment, loud commotions in the hallways. Seemingly every few minutes there was a new distraction interrupting our peace. In a place that is supposed to be about tranquility and mindfulness it felt very much like no one cared about such goals. During our float the water jets turned on, thus creating even more distractions and in comfortability. Well before this time my wife had just been sitting up hoping for the experience to be over, as it was impossible to relax under the conditions. We both had been thinking "the time has to be up" but neither wanted to interrupt the other's possible rest. We finally hear 3 loud bangs on our door, and call out to see who it was... no response. We immediately get out of the float... check our phones, it's 9:50!! Yes, almost 1 hour AFTER our appointment was set to end. In an essential bathtub, with no clocks, no phone, complete darkness, and no concept of time... why are we FINALLY getting summoned? We rush to shower and get out - both of us telling each other how awful the experience was. As my wife went to the restroom I went to the "quiet area" where usually you can get refreshments and come back to. I was "greeted" by a staff member who simply said, "I'll be in here if you need anything" and that was it. No inquiry on how the experience was, no friendly welcoming back to the outside world. Just a cold response from a seemingly bothered employee. I told said employee no music, lights, or anything came on to wake us and why that would happen? They simply said "it should have" When I asked about a refund; said employee said they can't do anything and I asked who I could speak with. They said their boss couldn't be contacted because "they're asleep because they have kids." As parents I don't understand this response, and almost an insult. This employee made us feel as if we were an issue. I offered to pay for the massage chairs since they were up to standards, but not the floats since essentially we were "held" in there almost an hour late with constant loud noises interrupting us. I've sent a FaceBook message to the company, as well as multiple emails to the supplied correspondence for "management" this will be two weeks from the experience and not one iota of response. I've called the location and asked for management and have been told they'll "write a note for management" We've spent money there many times, sent friends and family to this company, all to be disrespected and ignored. I will not be back to this establishment as it's no longer the considerate thoughtful business I once knew. It's a money grab with no possible way to have issues or poor experiences heard or rectified. The lack of response of management tells me they're happy with any experience a client has as long as they have you money, and don't have any desire to be accountable for their staff's mistakes. I'm writing this review after letting them know I'm writing it, so it won't be a surprise. If they're willing to respond to this, which I doubt, it will only prove that they care more about public optics than actual care for their customers. I hope this review reaches many as an authentic representation of my experience, and when it's read elicits even more scathing reactions than I'm capable of producing.

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    Sunfisher Studios - It's the journey....

    Sunfisher Studios

    5.0(1 review)
    32.9 miClintonville

    I've been to 3 other massages places: Massage Envy, Papillion Day Spa, and Kenneth's Salon and Day…read moreSpa. They didn't hold a candle to the wonders Diane Fisher at Sunfisher Studios did for my aches and pains. Truthfully, I didn't like the massages I received from the other places; they were pretty rough and didn't seem to do much. I was starting to feel massages were pointless. I'm very glad I gave Sunfisher Studios a try, because now I know how effective a good massage can be at relieving pain. I even scheduled a pregnancy massage in my 3rd trimester when EVERYTHING hurt. That was the most relief I felt during that entire pregnancy, and it was just one session. She is very good at reading bodies and figuring out what needs the most work, even when you can't quite pinpoint where the problem areas are. Not only that, but the environment she creates is so calming and peaceful, the whole experience is great for the body, mind and soul.

    From the owner: We specialize in helping you find a sense of peace and an ease of movement. We endeavor to assist…read moreyou in feeling more fully connected to Self and Spirit. We do through through massage therapy, energy healing and education. Our clients are mostly weekend warriors, desk jockeys, armchair athletes and superwomen. They are people who value the benefits of massage & energy healing, or who are open to learning about and experiencing it for themselves. Our clients are looking to improve their quality of life, and use massage & energy healing as one component of their personal wellness plan. Often they are seeing a personal trainer, chiropractor, acupuncturist, or naturopath, in addition to any traditional health care practitioners. We work with a diverse range of people, meeting you wherever you are on your journey. Together, we will arrange a treatment plan that is best suited to your individual needs.

    Spa Retreat - The room where the facial was done - small, cozy. I appreciated the heated bed!

    Spa Retreat

    3.7(23 reviews)
    32.8 mi
    $$

    I read about the Facial Special for "Game Day" on your Facebook page, but since the spa had closed…read morefor the evening, I filled out an online form to be contacted the next morning. I did mention on the form that I was interested in the "Game Day Facial Special". I re-iterated that to the lady who I spoke with the next morning, and booked an appointment for 1 pm. I was so excited to get in the same day and finally get to try out your spa! I was told that a hold would be put on my credit card for the appointment (normal) and she said 3 pm and I corrected her to 1 pm. She also let me know she would email me some patient forms to fill out ahead of time - awesome! This was around 10 am and by 12:15, I had yet to receive an email, so I decided to head in early. I arrived at 12:45 and let her know that I never received the email. She told me my appointment wasn't until 3 pm. I reminded her about the conversation we had on the phone and I'd corrected her to 1 pm and she then said 1 pm. Unfortunately, she had put me down for 3 pm. I asked if we could do 1 pm since I was there and she said yes. She emailed me the form and I filled it out. Then she told me that they'd only be able to do a mini-facial...which is NOT what I wanted. Or I could have a massage. Also, not what I wanted. She then went and talked to someone about re-arranging her schedule and they must've figured it out because I was then told they could do the deluxe facial at 1 pm. By then it was a little after 1 pm. The person who did my facial (so sorry - can't remember her name - Carmen, maybe?) was great. Very good at explaining everything. It's a shame we started late (around 1:10, I remember looking at the clock as I was laying in the bed waiting). The facial was great - I enjoyed the products used (very seasonal smelling!) and the massage portion was super nice, too. It was a little light on the touch but that's my fault for not speaking up. When it was done, which was cut short (1:57) - I'm guessing to stay on schedule, she told me to get dressed and she'd meet me outside. I didn't realize she meant all the way at the front desk. I asked what kind of moisturizer she used, so she showed me. It wasn't until after I'd inquired about price that I was told I'd receive 15% off that since I had a service. I probably would've spent more on products had that been told to me as part of my end of service experience. When I went to check-out, I was told the normal price for the service, including a 15% gratuity. I told her I'd specifically scheduled for the Game Day special, and she said she wasn't aware of that. So to whoever does the social posts, please communicate to the rest of the staff what you've posted online! I also didn't realize the tip was added in to the total...that just kind of rubs me the wrong way. I almost always tip 20% - I didn't appreciate being told what I had to tip. We eventually got everything figured out and it wasn't until I left that I realized I didn't get the 15% off my product. Not a huge deal, it's just a couple bucks, but if you say you're going to do something, then do it. The specials the spa runs seem like great deals but the communication among the team is a little too messy for my taste. I'm not sure if I'll go back.

    My husband got me a gift card to Spa Retreat for my birthday. Christy gave me a relaxing massage…read moreand really worked on my shoulders and neck which really helped me relax. The only problem was I was good for nothing afterwards because I was so relaxed! :) Anyway, she did an amazing job, and it was so peaceful and nice. The only thing is that the $80 gift card didn't cover the whole thing since they raised the price $10 since August (my birthday month). There was tax and tip. Still a good deal and I definitely highly recommend Spa Retreat!

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    Mill House Quilt Retreat - healthretreats - Updated July 2026

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