We were a am walk-in on 5-5-25 . Janine-Lab Tech welcomed us with a smile and began processing the…read morelab requests. She was very careful with preparing our arms for the draw. Janine was very confident, super efficient and most kind. How very well she represents -Pacific Diagnostics Lab!! Facility was clean and a very calming environment.

Kudos to Jeannine at Pacific Diagnostic Laboratories for her courteous demeanor and fabulous…read moreskills! Walked in and immediately noticed how clean and orderly this lab was. Lucky for me, I was there early and did not have to wait. Nonetheless, I am a veteran of blood draws and can tell you when someone takes the time to listen to the patient and when they're rushing through just to get it done. She followed protocol and clearly was very kind and polite in the process. Thank you Pacific Labs for being here for this community. Ample free parking around the building. Highly recommend!

Christine is "the" best in this industry. If you have a child who is afraid of needles, she is the…read moreone who can help. Biotex a very calm, peaceful environment, not sterile. Not a number. This is the only place I go.

Christine, the phlebotomist and owner is the best I've ever been to! I need complex blood labs done…read morethrough Boston and I'm grateful they are relatively nearby. I drive 35 min and it's worth it! Her calm reassuring nature is matched by her skill and knowledge. She also happens to be great with anyone that is neurodivergent. Can't recommend them more highly! Keep in mind they are only open limited hours. Please check before going out there.

AAA+++ Doctor Rezai is Exceptional and Exemplary. My 1st, 2nd, 3rd and all encounters with him,…read moreand his staff here in Thousand Oaks who demonstrate an attitude of dedication. Effectivley and caringly incorporating professionalism, comunication and dilligence within the scope of Reception, Patient, Nurse, Doctor are the reason i said we are fortunate to have a facility such as Zai Health, i have accompanied my elderly mother on numerous occasions to Zai Health among others. Without being detailed i can tell you that Dr. Rezai evokes in an exemplary and down to earth manner relevant charachter traits that you might find essential in a good doctor patient relationship. Honesty, integrity, and concern for a patients own wishes and personal feelings, it seems to me are not trivial maters to Doctor Rezai or his dilligent well chosen team of associates. Even when the matter was serious and i brought my mother in, although, Doctor Rezai was not there at the time of that particular visit, it was not a great concern as i was highly impressed by the associate physician who was on duty. Dr. Rezai obviously is a man of who is understanding and skilled in discernment and it is reflected in his choice of asociates and office personnel Furthermore, i came to find out that others among my own close relatives also do use their services and were no less impressed than myself. For discussing medical issues or understanding test results regardless if they were originating from care at Rezai Health, i would not hesitate to consult with Dr. Mohammed Rezai or anyone part of his team. I see great evidence of a tremendous asset to our thousand oaks comunity as i see Rezai Health being established. This review is an expression of my heartfelt appreciation for all at Rezai Health.

We were so excited that Dr. Rezai opened his clinic! Our son wasn't feeling great and kept tugging…read moreat his ears so we decided to take him to see Dr. Rezai since his normal ped didn't have any availability. We were able to get in quickly within 30 minutes of calling the clinic! The clinic is NICE! Everything is brand new and so well designed. It's not your typical medical clinic that's plain walls and cold. There's beautiful artwork (I wish I had gotten a picture) and every room has a screen that will show you X-rays, etc. Dr. Rezai and his assistant were great. His assistant took our son's vitals (even with him squirming everywhere). Dr. Rezai came in shortly after and lo and behold, he had a double ear infection. Dr. Rezai called in a prescription and we were able to pick it up right after we left the clinic. We will definitely be back again next time we need to see a doctor!

Understand the bad reviews. For me my appointment was 1pm and i was back out the door at 110 done…read more Moral of the story, MAKE SURE YOU HAVE AN APPOINTMENT! Christina was very personable.

So terrible it's nuts. Every office is rated 2 or 2 1/2 stars and not getting better. Corporate…read moremust treat them like hell. They all look miserable. I went for my appt, checked in early and some tech came out and called my first name and said last name.. I said no it's my first name, so she walked away never to return. Now I was dropped from the appointment list. No one to tell or talk to and when I finally got tired of waiting I walked in and was promptly told to get out. I tried to explain as my appointment was 20 mins ago and was told to get out and that she would not argue with me. Worst place, no human to fix problems and it's like get to the back of the bus. How can they continue like this? People like me don't put up with this callous treatment of paying customers. I will find a new lab next time, this location stinks and the personnel are nasty idiots.

I was in and out within 10 minutes!! I brought my orders in, the lady behind the counter was…read morehelpful, she took them and the phlebotomist got all the tests ready. They took me back after waiting less than a couple minutes, I warned the guy drawing my blood that I am a hard stick, having been poked many times in one sitting by many doctors and nurses. Not this time, no fishing for the vein, no adjusting the needle every which way, he just put the tourniquet on and got it right the first time!! That's always been the most important part for me. Painless, my blood was drawn, a self adhesive bandage was wrapped on me, and I was out of there! I left with a little less blood, experiencing no pain at all, and I got to keep all my arm hair, not having to rip that God awful tape off that other places put on you is a bonus. Very professional and accommodating.

I've always had a great experience at this place. Never had to wait more than 15 minutes to get in…read moreeven with a small staff that they have. Clean and professional.

Wellnrssmart is always so quick and the nurses here are always so kind! Been here for my TB testing…read moreand they are always so welcoming and very fast! I definitely recommend :)

No one was at the office at the scheduled appointment time. Choose another location. There was…read moreanother person as well. No one answered the phone or door

This is the best Quest office in the area. Sharde has made my experiences as painless as possible…read more She handles every situation professionally and with grace. She is an amazing care giver. I choose to come back to this location because of her!

Thousand Oaks location has two extremely RUDE and snarky employees. One being EMILY. I am filing a…read moreformal complaint with QUEST corporate. She does not belong in a job that requires, kindness, a sense of decency, nor common courtesy to other humans.

Went on Thursday morning at 7:40 without appointment for blood work, it took just 5 minutes. Steve…read morewas great and took blood with one attempt although usually hard to find nerves on me.

I arrived at 8:15 am for lab work. I was surprised to see only one person working. She did the…read morecheck-in AND draw blood. I know it's not her fault but I think LabCorp needs an additional helper because it took a while. It's busy in the morning because everyone is fasting. Anyways, I have tiny little veins and the lady tried me twice and was unable to get any blood. It left me a pretty ugly bruise. I came back around noon and got poked 3 more times and finally got it. Success. I've had worst scenarios where I got poked 7 times!!

Great Service. She's finished before you even realize that you had a needle in your arm. One of…read morethe top two in my entire life.

The best of the best with courtesy and respect Love the…read moreservice she provides and the client relations skills. Exceptional quality. God bless

Appointment on line was challenging because one must be savvy with computer. Coming here without…read moreappointment in itself is also challenging because one must take a seat first. So, the order of who is next is ambiguous if the lab tech/receptionist doesn't see you coming and there are line forming. Lab techs working here maybe very busy because of the system set up, but so far, they are very fair, fast and professional. You may be instructed to wait outside when the queue is long. There are enough seatings available inside and outside the lab. The wait is not too long for me. Have fun waiting or "bloodworking".

Love Chana!! Easy to make an appointment through the app. I've been here twice, and both times…read moreChana helped me. I voiced that I was scared of needles, and she did a great job keeping it out of eyesight, doing it quickly, and chatting with me to divert my focus. Took less than a minute. She is wonderful.