It's a crooked agency, the front office girl is rude and very unprofessional, the right hand…read moredoesn't know what the left hand is doing.

Was assigned HHC after shoulder surgery and they provided the visits. I liked my therapist very…read moremuch and when I was approved for 6 more visits I called them to schedule. The person I spoke to for the Santa Clarita, Ca. section said he would get back to me but never bothered so I just let it go. I cannot reccommend them for reliability. That's a shame.

Impressive , IMMENSELY Professional and Compassionate preliminary impressions = "Intake"…read more Interview in privacy of my home by their coordinating R.N. [ = a. c. = ] gave me such confidence \ belief in AAA HH inc of Simi Valley .... truly changes an horridly daunting ( time and experience ) into an hopeful , calmly_managed and improve- ments "do_able" no.longer.frightening crisis mode for me ! I am now most strongly recommending to you their Simi Valley_ office staff for "all" of "your" Healthcare considerations . . . mPj 24th.June.2020

They offer the best care to all their patients. They are very welcoming and understandable. They…read moreare always there to help regardless of what is going on. They are very professional and their nurses are topnotch. You will not regret choosing AAA Home Health.

Poor management and high staff turnover at a high cost. Food is average at best. Minimal…read moreactivities. Hope you can find better for your parents.

7/31/2025 - We were invited to tour this 165 units and 21-year old senior Assisted Living facility…read morethat looks like new, or well maintained. Both suites are very good. This facility can be considered a high-end senior living home. Audience learned the difference between Dementia and Alzheimer and how to live longer etc. The tour and lecture are 5 stars. Since we do not have an actual living experience at this facility, the overall rating, for the time being, is 4 stars until gaining more real-world experience here.

Brenda was incredibly kind and helpful, ultimately giving me a referral to meet our needs!…read moreThanks Brenda

We had a great caregiver come in for my mom who has Alzheimers. She was really attentive to my mom…read moreand said she loved her and it was her favorite client. This was so helpful for me and my family. Finally we had a caregiver to help ease some of the tremendous amount of stress this puts on me (someone who is handicapped myself taking full time care of my mother) and my family. Then we had a sub come in for her, Donna, who they said was "their best". She didn't do half the stuff the first girl did, mostly just sat around chatting with my dad. Didn't even really help my mom. The next thing we knew the owner James called and said the sub lady said my mom got aggressive with her even though the first girl said nothing but good things about my mom who is mostly loving and just tells you she loves you over and over again. Because that second, lazy lady came in we lost our first caregiver and now were back at square one. Was a great experience at first but have to give one star because of this.

This review is specifically for Adventist Home Health and NOT the hospital…read more 10 stars for Nurse Renee. I Don't understand the two bad reviews for this division but I was given several HH care agencies and My surgeon suggested Adventist home health for post surgery care. So far I'm quite satisfied with the response from the office & staff. Irene coordinates, Renee is my nurse and so far communication is 100% spot on. I hear from them more than I think is usual & customary and when i do the communication is always clear & concise . They always arrive on time, at assessment they give you a packet with info that's quite valuable . I'm very satisfied with the service that I'm receiving from this branch of Adventist Simi. My nurse renee is thorough and always listens . Most patients just want to be heard! Today, Renee spent about an hour with me going over my care concerns and some other serious issues I've been having navigating the "system" of Medicare. Renee is helping me get connected with a social worker which is more than i could have asked for . Way beyond the service i expected . 10 Stars to Renee for being a true healthcare professional and advocating for me for services .

Used them when my dad died. The nurses and aides are wonderful, but when they order things, beds,…read moremedicine...they order and the doctor approves immediately. They use places far away from the patient. We live near Simi Adventist and it took at least 1-2 days to get anything. All thing came from El Monte or east side. Why? Would use moorpark, Tender Loving Care. I had a choice and figured we had a Adventist hospital near us so why not, WHAT A MISTAKE.

I have been with Divine Care in Simi Valley for THREE MONTHS. In those 3 months I HAVE NOT RECEIVED…read moreNECESSARY EQUIPMENT yet, so I could get even better health from being in a long-term rehabilitation facility for 2-1/2 years. I just moved to a assisted living home now, but I still need assistance with my stroke paralysis on my left side of my body. They always give me the " run around" on getting the necessary equipment-- I think I need it-- the FIRMER bed with standard automatic controls to raise and lower the bed. The cheap insurance company only got me a INVALID HOSPITAL BED that's much too flimsy-- I can't SIT UP IN BED like before-- in my old facility-- I had a bed that was FIRM and did not SAG IN THE MIDDLE like this RENTED INVALID BED does. In short-- the physical therapist is good and helpful to me-- I am getting stronger because of his help. But some of the other workers don't really do their work because I don't see it happening. I only talked to one employee in the office there-- we only talked by phone-- but he just works in the office in Simi Valley-- I am living in Reseda, Ca. He is helpful. I have one other Divine Care employee who visits me every week for 20 minutes-- I thought he was good, but now-- he just pretty much "argues" with me the last month, because Divine Care "DROPS THE BALL" every week on getting me ANY EQUIPMENT!! Right now, I am waiting on a TRAPEZE assist bar contraption and they DON'T KNOW who has to "give their signature" for me to RECEIVE THIS!! 3 months! I wanted to order the GOOD bed-- Divine Care gives me the "run around" on the bed. I have to PAY EXTRA-- I want the new bed BECAUSE THE FLIMSY BED is BAD FOR ME! I told them I NEED the bed and I will GLADLY PAY EXTRA-- just find out how to order it. NOTHING. And still no TRAPEZE either. I call people who does a job at a bare minimum level a HALF-ASS WORKER. Some workers here are just like that. HALF-ASS WORKERS.

I had a really bad experience with this company. I had two nurse come to my house and they billed…read moreme for three visits. I called their billing department six times, left messages every time I called and nobody ever called me back. I feel very sad for all the elderly people that this company might be charging for services not rendered.

Beware, this company is not patient/customer centered! If you do not follow their dictated home…read morevisit schedule, they will cut you off from any further home services. This was my experience. I was "discharged", denying me two visits I was entitled to, because on one occasion (today) my home was not available and payback was to deny me any further home services. The physical therapist would of come today, but my home was not available. I told them a week in advance, of the two days I could not have home visits. Instead of working with me to schedule my last two visits, Noelle. Co-Owner, decided to cut off my authorized last two home P/T visits, I guess to show what happens when one does not do it Optima's way. There are alternatives to this company that are patient center in stead of it's pure self interest.

From the owner: Medicare Certified Home Health Agency, Skilled Nursing, Physical Therapy, Occupational Therapy,…read moreSpeech Therapy, Medical Social Work, Certified Home Health Aide

Rachel Rachel Rachel. She came into my mom's life at a time when we needed her most. My mom…read moreHad just been released from Los Robles rehab center after a major fall and wound repair. Rachel connected with mom (she's 79) immediately. She took charge right away and took excellent care of my mom while keeping her laughing too. We don't know where we would be without her. She saved my family from many stressful and emotional days. My mom says Rachel's is her angel, we agree. We don't wanna ever let her go.

Review for Veronica,…read more It is a joy to have you in my home and taking care of me. You truly have a heart like Jesus, as He said, 'I have come to be a servant of all and show you the Father's love through my actions.' Your daily actions, such as always entering my home with a sweet greeting and a smile. No matter what may have occurred on your drive to work you never let it change your kindness and compassion towards me. Your daily respect for my autonomy and personal choices have been a great relief and blessing to me. Last year, 2025, was enormously difficult for me physically, emotionally and mentally. I was badly injured by a caregiver who really didn't want to be with me. She wanted to run my life instead of letting me make my own decisions. Everything was a struggle. I am still dealing with the pain and suffering from her carelessness almost a year later. You, however, are the complete opposite of that caregiver. You show genuine care, compassion and empathy to me. At the same time you keep a close watch on me for my episodes, for any unusual reactions, for changes in my body or mind that may indicate something physically is about to happen or something that is happening without my knowledge. Your daily care of me is exceptional. Everything from reading my body signs or noticing that I am in the middle of a call, task or just not ready. Yet, you come back or tell me it's getting late for something we have scheduled. This may be as simple as my breakfast or as important as helping me to get ready for my doctor appointments, my bloodwork or therapy. You encourage me to try many things that can help my health, mood or my outlook for the day. Such as, helping me relearn my Spanish while I help you with English, or walking around the house with my gait belt and walker. You keep me on top of my goals. These can be as basic as making my bed every time I get up (in the morning and after my nap). In fact, this helped me create and continue this habit. Another goal of mine is building my strength and stamina enough to walk around outside my home. This has not happened yet, as I have been primarily bed bound since February 19, 2025. You encourage my stretching in bed to keep my body as limber as possible. This helps reduce injury in case of a fall. My personal Internist, Dr. Fondren of Newport Beach certainly appreciates your encouragement and reminders to help me to regain the strength I have lost since February 2025. (when a different caregiver injured me). Once I have regained a little more endurance, then I can start physical therapy. Finally, my family has been at peace with you being my main caregiver and I love how well you and Gabbi work together caring for me. Just knowing how dependable you both are, how you communicate with each other changes, concerns and even my meal planning and cooking. My sister and my son (they both call me almost every day) are amazed that I finally have a team like you and Gabbi. Thank you Veronica for everything and I look forward to 2026 being a great year with continued great care!

The caregiver was kind and kept my dad comfortable. I hadn't seen him this happy in a long time. I…read morecould see the positive impact the caregiver had on him. It was great for him to have someone to talk about cars with and just hang out and tell his old stories too. He also told me the caregiver was a good cook. lol

The staff is profession and caring. I felt they truly wanted to help my mom and me. They listened…read moreto the services we needed and did try to sale us on things we didn't need. i would recommend Right at Home in Simi to anyone.

Simi Valley hospital told me to go and visit this place, after going several different skilled…read morenursing facilities, this place is amazing, nurses are very knowledgeable, the place is very nice and clean and their service is more than 5 star. I am very blessed that my grandfather is in Simi Valley care home.

If you are looking for clean, professional, caring and cozy small facility,don't look any…read morefurther.My daughter has been staying here since Feb,2019 and all the staff ( Administrators,CNA,Nurses, housekeepers)are very knowledgeable and loving. You will love this love this place too! Thank you!!