No one was at the office at the scheduled appointment time. Choose another location. There was another person as well. No one answered the phone or door read more

The woman who runs the place is organized, efficient, and thoughtful. The process is quick. Who would have thought a place like this existed!!!?? read more

POOR CUSTOMER SERVICE!!!!!! I came in at 9:03 three minutes after they open, & the wait time is 40 minutes, & they claim no appointment necessary, maybe they will need to do a necessary appointment. The lady at the desk was so rude! She had asked what do I need, & just straight out said wait outside, around 40 minutes! Wasting time of people! read more

WellnessMart, MD - CLEARLY SAYS NO APPOINTMENT NECESSARY !!! They make people outside with 45 degree weather! So effin inconsiderate !!! - CPR Classes Near Me - Thousand Oaks, California

Horrible service. The employee was more worried about customers cutting into her lunch time (50 mins before the scheduled closure for lunch), then to process 2 customers for livescans. That would have been an easy $95 that instead walked out the door. read more

Karissa is the best! I came here for a live scan and TB test for a job and she made the process so quick and efficient. I was in and out within ten minutes. This place is so much faster than others I've been to. read more

Need a place to get your finger prints printed for a live scan? This place did great. Fast, efficient and clean! Due to covid, its one customer at a time, if they are busy with one customer they ask you to step out side and wait until done. (Understandable since its 2020) This place does it all, cpr classes, pass port photos, physicals, and etc. If your wanting to come though o would recommend to call since after 2pm they are only taking appointments only. I personally did a walk-in but had to print my forms at another place then come back but if I knew I head of time I would have printed before I stepped in to get my scans. Lol. Definitely mindful for covid times FREE PARKING CLEAN- Offer sanitizers Staff masked and gloved Fast and efficient Hope this review was helpful! Writen 10/30/2020 read more

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Went in today as a walk in since my employer sent me in for numerous things. I did not get the girls name but she was the only one working there today and was very friendly and fast. She did a great job! There was only one other person there at the time but I did not even have to wait 10 minutes to be seen! Everything I needed done was done fast-efficiently. I was very pleased with my first time here. read more

I drove all the way from Ventura today to get a TB test done here and arrived at 4:54 and as I walked in the lights were being turned off and the girl was on her way out and refused to do a simple TB test. That would have been all of five minutes and she could have clocked out at 5 pm like I'm pretty sure she was supposed to do,however she refused to do that. Now I have to turn around and come back tomorrow I honestly don't appreciate that I have to use more gas to drive back out to Thousand Oaks. Thanks a lot Wellness Center. UGH!! read more

So easy to go in and get my TB Test for work. The team there is kind and efficient! I'd recommend their services to anyone.

Ms. Joanna kindly took me in to get my blood work done... and check this... she took me in... even though it was 30 mins before closing time. AND....No one wants patients that close to closing time... ya hear me. I know she's had a long day... and so have I... but lemme tell ya... she did her job wonderfully! She found my "special spot" vein... and what I found out is WE HAVE THE SAME "SPECIAL SPOT" VEIN.. CRAZY RIGHT. Anyways... she took me in... 1 take on the poke... got a compliment on the fast blood flow... loved the music she was playing "happy music" and boom done! They'll email me my results as well as send the results to my Doc. A Happy Patient and Hopefully A Happy Joanna at the end of the day :) read more

Went in today as a walk in since my employer sent me in. Did not get the girls name but she was actually very nice and the only one working, she did a great job! There was only one other person there at the time I was, and I didn't even have to wait 10 minutes to be seen. Everything I had to do was done very fast and efficiently. I was very pleased with my first time here. read more

What a wonderful place... As an EMT I have to recertify every two years for CPR and decided to go here because you can do the AHA test online and then just demonstrate skills here.. Called and got an appointment the next day, which is great for someone that works. I got there on time, and was met by Joanna who was ready for me and got right to business. As a registered nurse, she was a wealth of information and stories and made this such a great experience. In addition to great BLS training, they do a lot of preventative stuff like flu shots, immunizations and health programs that can prevent issues. Great experience... Joanna was quite the hoot to talk to and made an otherwise daunting examination fun. read more

This place is awesome! You get quick service for a low price. I have taken my children here for athletic physicals. I also went here for a T.B. test needed for my job. read more

Holy cow. The employee arrived 5 mins after they are to open (5 mins after my scheduled appointment time). Took 20 minutes to start the computer. Didn't lock up my personal items as I left the building to provide the sample for my drug test. There was another customer standing next to me who she couldn't help because the employee working didn't do "needle work". The customer scheduled an appointment for vaccines and they didn't have a person there who could do it. She told the customer "ya there's like nothing I can do for you". Literally don't come here. read more

Excellent service today. We came in as a group of 8 of us . We needed shots for our upcoming missions trips. We were very well informed, educated and then all our shots were administered. I highly recommend this office. read more

Terrible customer service. Had an appointment at 1pm received emails to be on time. Arrived at 1 and was told to come back at 1:30 it's lunch time. Came with my kids. Just rude you could call and let the customer know. read more

After going to the Wellness Mart twice a year for for several years with absolutely NO problems, I recently had a very bad experience with one staff member who I had never met before. She was unwilling to enter enter my blood tests order "Same as last time", she wanted me to spell out for her exactly which test's I wanted. I said "The very same set of tests I got last time" but she wouldn't do it. She questioned why I had a slightly different set of tests on a previous visit prior to the last time. VERY unhelpful to the extreme! read more

This is a review not for the Westlake location but for call center for Wellnessmart. Wellnessmart was recommended to us by UCLA Health for vaccine information before a trip to Africa. We connected with them at the end of April and paid $25 for the over the phone consultation. My husband received his recommendations, I did not. Emailed immediately after receiving my $25 receipt saying my recommendations were not attached. No response. Emailed again, no response. Called asking to speak to Jess who I spoke to on the phone in April several times, she was always on another line, but never called back. With it now being June, Frustrated I called again asking to speak to the manager only to be told Jess is the manager! We decided to go in person to the Westlake location to see if we could get some assistance only to be told we had to speak to Jess/the call center, that she, the nurse at the Westlake location could not help us and that we weren't the first to express issues with who ever is in the call center for Wellnessmart. With our trip departure close we gave up on Wellnessmart and visited with Passport Health in Encino where we got an immediate professional, efficient response and our vaccines. Don't waste your time with Wellnessmart! read more

Came in for a walk in Live Scan and Johanna was not the most friendly person. I know people do not want to have to work on Christmas Eve, but she should not have been making comments about how Jewish people prefer to work on this day, all the while smirking and being generally unpleasant. I will NOT be recommending this place!! read more

My nurse Joan, she is such a character. As soon as I walked in there I handed her a piece of paper what I had to get all the blood work done, vaccination and physical exam which is a lot of work but she was able to finished everything within a hour. She made it all fun during all my blood work and shots so I didn't scream like a baby. She is very talented and gifted. I feel very comfortable around her. Make sure you pat her back for all the good work when you see her. read more

Nice and easy place to use for fingerprints. Clean facility, nice and helpful receptionist and kept visit professional and barely had to do any small talk. Stress free! Highly recommend! read more

WARNING: DANGEROUS and RUDE!! My girlfriend and I went to Wellness Mart over the weekend to get some blood work done. There were three people dressed in green scrubs (one male and two female) and the doctor only available via phone and video. While I paid for the services, I noticed immediately that the blonde lady had a bad attitude. When I asked about the tests, a copy of my receipt, or whatever concerns we had, she was very curt and unfriendly. Whatever, I thought... no biggie. Bad decision, I should've trusted my instincts. When we were ready for the blood draw, the rude blonde asks the other nurse if she's okay to do the draw. She replied, "I should be okay." Uh oh, I thought, strike number two... 'SHOULD' be okay? When I asked about her reply, they said that she was new to the company, but was a registered nurse and trained to do a blood draw. WRONG!! We found out that she worked in pediatrics and never actually drew blood from adults. She didn't even know how to prep the needle and had the blonde do it for her!! Well, I was super nervous, but my gf was already in the chair and arms prepared so I crossed my fingers and hoped for the best. She stuck her! Missed the vein. Moved it around. Bruised her. Pulled out the needle. Didn't add pressure. Blood dripped down her arm and onto the floor. AND on top of that, what do they do? THEY BLAME MY GF FOR HAVING SMALL VEINS. Are you kidding me? And then they blame me for apologizing to my gf and getting frustrated. They NEVER took responsibility for not knowing what they were doing and treating us as guinea pigs. The blonde never supervised properly, blamed everybody but herself, and obviously didn't know what she was doing. This place is DANGEROUS!!! If anyone reading this is considering going to this place, please PLEASE heed my warning and stay away. They are untrained, rude, and expensive. I ended up getting a refund and going somewhere else. Oh, and I forgot to mention, the doctor (over the phone to my gf) was not informative or friendly at all. All in all, a HORRIBLE place. PLEASE STAY AWAY... read more

It says walk-ins welcome. They opened at 9am and my friend and I walked in today at 9:05am for Livescan and no other customers were there. At 11:00 when we left, only my friend had gotten her Livescan done and the nurse had submitted 4 of 5 fingers that said "no match" because the machine just would not read the fingerprints. The credit card pay machine also didn't work and took 30 minutes of phone calls to finally process a payment. I didn't get to do my Livescan because I couldn't wait any longer after 2 hours. There was a lady there who had a 9:30am appointment and when we left, she was still there. I will look for another place. read more

WellnessMart is just what the doctor ordered..if our broken health care system wasn't broken and didn't make your doctor it's HMO bitch, that is. This concept is health care's best kept secret. The health care industry would like to keep it this way. I'd like to tell the health care industry to go lick their own balls. The gist is this: Health insurance should be used like car insurance. Would you use your car insurance to take care of a small dent? Oil change? No. This would drive your premiums way up, and most times it's cheaper if you just find a place to handle it yourself. So, why do most people use their health insurance this way? They can explain it to you better than I could, so I recommend you pay them a visit and get educated. I picked Chris's brain and was honestly amazed at what I learned. Now, I feel much more in control of how I approach health care. I got my new health insurance plan through WM thanks to the consultative advice I was given. I happen to work in the area, but taking control of your health care options is worth the drive out to Thousand Oaks. At least until Wellnessmart opens more locations. Chris opened my eyes and now I want to open yours. Newsflash: You have options. There is more than one way to take proactive control of your health without breaking the bank & covering your ass for unforeseeable incidences. The store is like an Apple genius bar for good health. Stark white walls accented by their signature lime green logo. A no fuss, easy to understand menu is displayed on the walls for things like travel vaccinations, routine screening exams & even CPR training. Doctor conceived, owned & ran with a small but highly knowledgeable staff for good measure. Trust me on this one. To your health on your terms, Joy B. read more

I needed to get a TB test and a LiveScan for my new job, and was unsure where to go. After looking up stuff online, I found this WellnessMart place. They generally had the best rates in the area, and NO APPOINTMENT NEEDED (for what I needed, anyway). I simply showed up, and was out within 20 minutes. I've been back three times for work-related crap, and each time was quick, efficient, and painless. I cannot even begin to stress how CONVENIENT this was. The people that work here are professional, friendly, and certified. It's basically like a private doctor, and you don't have to deal with red tape and appointments. They offer lots of stuff here, including CPR training and such. Yay! read more

Came in for simple sports physical - asked to wait an hour! Rude staff. Go elsewhere.

Normally I would have made an appointment, but no one was answering the phone even though there is one person who works there and most of times of been there before it is empty. So I get there and I only bring my passport, due to having my wallet stolen. The receptionist CLARISSA was rude and informed me rudely to please leave. Then I come back and she continues to make my process even harder, even though I bring her the write documents. Her inability to work with what documents I had and make my process go smoother was null and void. I will never be going back to this Wellness Mart and will be telling my colleagues. read more

Very unprofessional service. I went in for a Livescan. They are supposed to accommodate walk-ins until 4 pm, as advertised. I got there at 1:52 pm and the woman at the front desk informs me that she is closing at 2 pm for a private party and therefore couldn't help me... read more

Made an appointment at 9 Am and somehow managed to not be seen and walk ins were taken over me. What's the point of scheduling an appointment just to be over seen by people who walk in. Extremely unprofessional. read more

Fan-tastic!!! Got what we wanted in a timely fashion. Providing tests your doctor may not want or be able to do for you. They are a class act. Emailing your results. Also they will explain what you don't understand and don't mind you showing up to do so (if you wish). The only thing I would suggest is getting a blood draw at a pro-lab if you are a "hard stick" because they came up short there, but hey - no biggie. Our whole family will consider now. read more

This was listed on yelp and Google for Travel vaccination, and yellow fever vaccine. There was even a review about how you helped them quickly. But I was very disappointed to hear from them that only Fresno and Sacramento has that vaccine. Very disappointing. read more

Staff is rude and the cpr instructor didn't show up !!!! I don't recommend this place at alll

Great place! Great staff! Very knowledgeable! Didn't have a initial appointment and they fit me in around their schedules appointments. Second time I went in they were very friendly and took care of me. I forgot to get my TB read and they gave me a discount on my second TB test when they didn't need to. Very happy with everything I have been in for. What I really Love is that they remember you which to me means they care about what they do and who they treat. I completely recommend this place for any medical or shots needs. read more

Very unfriendly front desk blonde/grey hair nurse, why work in healthcare if you don't want to make people's doctor visits friendly and inviting? Acts like she works the complaint line in retail. read more

Actually went to the Sacramento store for Travel shots but cant find it on Yelp here. They did a great job, great prices, very informative and FUN! Only $25 for consult and it turns out I didn't need half of what I thought I did, and they didnt just sell me shots like I have heard about at other places. I'd definitely recommend stopping in or going there for travel consult or other healthcare questions. Cool place with new twist on healthcare/wellness. read more

This place is like counter service but for medical services. I do not recommend this business! The front area is open and the large computer screens are facing you. I wonder how much of people's information is left open on these screens. I tried my best not to look. However, when I was seated right in front of one to talk to the doctor, I could clearly see their gmail opened and could not avoid reading it. I regret giving them my social security number. Rude staff! I was the only person there and yet she could not give me her whole attention. The phone was not ringing and there was another staff person present. There were times where I was left awkwardly waiting in the middle of the room for her to finish whatever she was doing on the computer. I made an appointment so I could be in and out quickly. When I got here, I got the feeling that this was one of those places that does not really care about you and I was right. read more

Open 7 days a week! No appointment necessary! Very clean! Erin, who was running the place was fast, efficient, friendly and excellent in taking blood. Hardly felt a thing! read more

Joanna was very friendly and efficient. She was able to have our Lifescan done within 20 minutes with no appointment, while helping multiple other walk-ins as well as answering calls. She was professional and took her time to be sure that everything was done properly. Thank you! read more

This is really the best place. Quick and easy, no appointments necessary. You can get your blood drawn for a variety of tests, get travel vaccines, flu shots and school physicals. They have CPR classes and offer many other services. I have Kaiser and don't want to deal with them on several health issues so I have outside physicians/ancillary services. My Bio Identical hormone specialist sends her patients here. She gets my results in 3-5 days. It's so much easier than dealing with large labs and I believe the prices are very reasonable. The phlebotomist's are nice and gentle - no vampires here! Really easy-going nice people to deal with and it's such a wonderful idea. I'd bet that there will be more of these popping up as our healthcare services decline. read more

This place is easy to use and totally accessible. They have a totally different service model than I have ever experienced very modern and streamlined. It's not like any other Doctors office you've ever been to. It's pretty cool. I came here a few years ago to get immunizations for travel to Africa and it was so simple. Very thorough and modern! They have tons of information and services. read more