I have never come across a medical establishment with such poor communication as this one. Don't…read moreleave messages because no one will return them. Specifically as for Nurse Hilton, he is the worst. Quite honestly, he does not offer helpful information to a patient nor follow through on a patient's needs. There are far more educated and helpful medical physicians on Marco Island, and in Naples. Choose wisely.

If you like being treated sternly, like a child, this is the place for you. New patients not…read moreshowing up 30 minutes prior with their paperwork already filled out will be sent home. "It's the principle of the matter, right? You should have been here 30 minutes early. Too bad if you took time off work and made the trek, we don't mind eating the unused appt." Oh, and by the way, don't think that you can get your labs done beforehand. You have to be seen first ... then go out to get the labs ... then come back again so that your issues can be diagnosed.

Quick to be seen and pleasant staff. In and out for sore throat . Location was a little hard to…read morefind on the corner of the courtyard . Clean facilities and plenty if parking.

Woke up with a very sore throat yesterday morning got to the doctor today Dr. Guidry at Marko…read moremedical group walked right in and did not have an appointment he took me within 10 minutes I was in and out in 30 minutes got a prescription so I highly recommend this place

I had fallen and injured my ankle on a Monday night. I wasn't sure if I broke it or sprained it. I…read moredecided to go to urgent care the next morning. From the moment I walked in the door I felt like they did not want me to be there and they were doing everything they could to talk me into leaving. The nurse on duty chastised me for not taking an ambulance to the emergency room. They took down all of my information on a scrap piece of paper. From the moment I walked in the door I felt like I was a nuisance to them. They do not listen to you and they really give you a sense that they don't care.. They're very indifferent, especially the nurse. I would never go back to this facility. I was very very disappointed in the care I received here.

NCH Urgent Care in Marco Island provided exceptional care. The front desk associate was very…read morehelpful in guiding us through the claims process and check-in. Both the nurse and the doctor were fantastic. Our wait time was less than 10 minutes. They took excellent care of our concerns.

Last April 2019, I spent a wonderful week in Marco Island. One afternoon, I had a little accident…read morewith a beach umbrella and impaled my hand one of the ribs that became stray. Like a kebab skewer, right thru my hand. The medical attention that I received was perfect. Everyone friendly and professional. First rate. The problem is that the nice lady that processed their service did so thru my Blue Cross Blue Shield DENTAL plan. It has been 15 months and still, have been unable to speak with someone in the Billing Department to get this corrected. The phone just rings and rings and rings and then, it disconnects. Funny thing, is that their collection agency has no problem picking up up the phone. If anyone has any ideas as to who I should contact about this, please let me know.

No wonder they wear masks. This is advertised online as urgent care but charge 10X what a typical…read moreurgent care center elsewhere would charge. This is based on a 10min procedure last summer to clean wax from our sons ears.The 'facility' was supposedly in network so got a slight discount. Then later we received a separate bill from the doctor who claimed we were out of network. Third party billing makes it impossible to discuss the situation with anyone at the facility. Imo this is false advertising. The facility is not in the island hospital but is apparently allowed to charge like an ER. Another poster says they were upfront about costs. Definitely not in our case.

I had just moved here from Texas and needed my meds really bad, I had bad reactions from not having…read morethem. All of the staff and doctors where very polite and helpful. There was no wait time and I was in and out in no time. Thank God for those who work to take care of our health!

My name is MarI Munoz, I am leaving this review because I am absolutely livid the way I was treated…read more the of physicians . I had a hysterectomy about eight weeks ago and I haven't heard much about going forward what's the date in case I start experiencing anything or anything like that so I figured I'd call because for the past two weeks. I have not been able to sleep barely eaten anything, I'm constantly sweating waking up on a bed soak wet, hot flashes constant throughout the day, I feel down, extremely extremely tired and I messaged Annie DeMagio's office about my symptoms, she had someone called me this morning to make the appointment knowing what I was asking on the message and explaining my symptoms, I made the appointment for 12 o'clock and waited pay $60 co-pay. I was waiting in the room with my mother when Annie entered the room and did not say hello any of us, instead, she looked really angry and gave us her back without even saying hello, when she finally turned around, I said hello I said, how are you today because she never bothered when I started mentioning my symptoms even before I said anything she said I don't do anything things that you want me to do. I don't do any of what you're asking and I'm not going to and not so many words, she didn't even bother, asking what I was going through how I was feeling absolutely nothing super unethical and unprofessional. Even my mom was shocked and surprised to her reaction and behavior when she entered the room I asked to get my money back and I asked to speak to a manager. They told me that they were in meetings for two hours, and I couldn't talk to that's higher up than the guy that was there that said he . He told me he was gonna have someone back when I asked with uncertainty he couldn't confirm. This needs to be addressed. Her behavior was absolutely uncalled for and not professional at all!! I will never go back there and I don't recommend her to anybody. She is extremely rude and wants to do what she wants with the patient instead of what you are asking for Four as a patient. I hope someone actually calls me so I can talk to them when they gets a dress. Thank you. That is all.