Worked w/me in repairing my jewelry and very responsibly priced. It is a repair shop so don't…read moreexpect any frills!

Absolutely amazing customer service, and incredible attention to detail! Would 100% recommend!!read more

We worked closely with Craig, who is the owner of Krail Jewelry, on finding an oval halo semi mount…read morefor a loose natural diamond. Craig was able find a beautiful mounting that fits the diamond perfectly. The ring looks stunning and we were charged a very reasonable price. The staff at Krail Jewelry provide excellent customer service and attention to detail. If you are looking for a quality Jeweler in the Fond du Lac area definitely visit Krail Jewelry.

Krail is my go-to jeweler and watch repair shop in the Fox Valley. Over the years I've taken in…read moreeverything from antique pocket watches to modern dive watches and Craig has been able to fix them all. The staff is friendly and professional and the prices are always reasonable. They are also able to set loose stones in settings to make custom one-of-a-kind pieces. Definitely would recommend if you are in the market for a new jewelry piece, a watch, or repair.

Boycott this place. Horribly expensive for crappy work!! I had a pendant that I had made for my…read moremother in law, who recently passed. The pendant had 7 stones. I wanted them to make the pendant into 2 pendants and make it so that they both could be worn. He sure did make it into 2 pendants and left it very unfinished. The one pendant that has 3 stones, there is a bump where the loop is and it is very noticeable. The one with 4 stones the bottom is totally unfinished. Save your money and go elsewhere.

Best family run jeweler in the state! Always been fair and honest with any coins, watches, or…read morejewelry my family has come across over the years.

Kind staff, beautiful jewels, great size adjustment, and fast shipping! Ted helped me out when my…read morepartner and I were looking for a promise ring, and he was great! He helped us find something in our price range and adjusted it to fit me perfectly. I would love to come back for an engagement ring one day!

Reimer was recommended to us because I needed a ring re-sized. We walked in and were treated very…read morenicely. My husband decided to get his ring re-sized as well. They completed the work several days early. My ring came back fitting better and shining like it did 11 years ago when my husband officially proposed.

I have worked with them for years and they even figure out ways to do the complicated items…read more They always do a great job!

I worked with Sue from the beginning of the process. She was so incredibly patient with all my…read morequestions, and guided me through the process of choosing and ordering crystal trophies. She communicated every step of the way. The trophies were beautiful. Absolutely great customer service!

I bought a diamond eternity band for my wife at Dream Jewelers. Dealing with Britani was an…read moreabsolute delight. She worked with my wife to pick out the perfect size of diamonds to fit my wife's very small ring size and the ring turned out beautifully. I can not say enough good things about Dream Jewelers' incredible service. I am totally satisfied with my purchase, both for quality and value.

Went to look at engagement rings with my boyfriend. There were so many choices and most of what…read morethey had as examples were able to be customized. The woman who helped us was incredible, she really tried to get to know what I was looking for and grabbed options based on what she thought I would like while I browsed. I picked way too many options and was kind of overwhelmed but then she helped me narrow it down by modeling all my choices for me. In the end I picked a ring I pretty much loved and was able to make all the customizations I wanted for the order. This was definitely the best experience I've had while looking for rings and found my dream ring!

Always fantastic service whether purchasing or repair. Kessler's has been my go to since they…read moreopened.

Very poor customer service. We purchased my engagement ring a few years ago from Kessler's in…read moreAppleton. We went back on 2/6/24 to purchase a wedding band. I thought it would be simple 4 princess cut diamonds on band. They said they would call in a few days with the cost. After waiting a week, I called and left a message. No reply. I called again and spoke to a woman that said she would check and call back. Again, no reply. I'm Very frustrated! im Ready to find a new jeweler that actually appreciates my business and provides customer service.

I stopped by Bob Schoenborn's Jewelry store, a cute locally owned jewelry store off a main…read morethoroughfare, on the off chance I could find a little gift for my niece. I was immediately greeted upon entering and the saleswoman offered a complimentary clean of my wedding rings. They haven't sparkled like this in years! In fact, I hardly recognized my raw diamond which was so dirty it was starting to look like a meteor. It shines most majestically. What a great service. As I was about to depart empty handed, I found Uno de 50 products, including a good luck necklace. Perfect! I bought it and received a 10% discount. I hadn't received it was a sale weekend! The saleswoman gift wrapped the necklace at no additional charge. The jewelry store seems quite popular with locals. Everyone is very friendly and helpful. I was surprised that none of the jewelry is made locally to Wisconsin. That would be my only recommendation. Interestingly enough, this store has gorgeous wooden handmade clocks.

We love Schoenborn's!!! They provide top of the line service. My husband and I both serve in the…read moremilitary and bought our wedding rings here. We chose them over many other jewelers/jewelry chains because of the level of care and service you receive there. We highly recommend Schoenborn's!