I asked Illini Home Improvements to insulate a room that is above our garage. This room was very…read morecold in the winter, and very hot in the summer. They came out and inspected what insulation I already had, and explained clearly why that insulation wasn't working. Basically, the builder had not insulated properly, either due to not knowing the proper way to insulate this type of room, or due to cutting corners. They explained to me what they would recommend, and why, and gave a firm estimate and time frame for when they could do the job. I agreed and their team showed up when they said they would, did the job, and cleaned up after themselves. They stuck to their quote even though the job took a significant amount more of insulation than expected. I was able to inspect their work via the attic, and they did exactly what they told me they would do. So far this room is warmer in the winter, but will never be as warm as the rest of the house due to being over a cold garage, and due to having inadequate heating vents. But at least the room is usable now and we can use a space heater as needed. My thanks to the team, and I'll call them again when I need something insulated. Note that despite the name of this company, they don't do EVERY kind of home improvement; this company specializes in weather-proofing/ insulation.

Had a multiple door install job for them, since the job was "too small", they recommended one of…read moretheir contractors. I was unhappy with the way the installer (his name was Chuck) handled the job. The screens were torn (not his fault), but instead of replacing them and coming back to finish the job as he said he would, he returned the broken screens to my porch about a month later with a note taped to it with a disconnected phone number. He didn't leave the packaging materials or instructions, so returning them to the company wasn't an option for me. I had to pay $90 for replacement parts, and Illini Home Improvement refused to accept responsibility for the job since the contractor was no longer employed with them. Frustrating to say the least and my doors are still not in working order.

Shane Moseley came to my home in December of 2017. He wrote up a report about the problems which a…read moreprevious contractor had made on my house. He was enthusiastic and seemed experienced and trustworthy. He had good reviews on Angie's List, which I later learned were fake. He gave me a quote for the work ($14,000). Said he scheduled 4-5 months out and required a 50% deposit. I gave him a $7,000 check. That was 17-months ago. He's still not done the work. Several months ago when I was fed up with waiting, I asked him to return my deposit. That I could no wait any longer and needed to find someone else. He confessed he didn't have the money; that he'd spent it. Blamed it on his girlfriend, saying she had accidentally deposited my check to his personal account. But I knew better: It was a classic Ponzi scheme and he'd gotten in over his head. He was borrowing from Peter to pay Paul. He was co-mingling his personal and business accounts, which is a felony. I reported him to the proper authorities: The Office of the Attorney General for Illinois and the Illinois Department of Financial and Professional Regulation. I would not recommend doing any business with Mr. Moseley. Or if you must do business with him, do not give him a deposit. Tell him you'd like a 3rd party to hold the money in Escrow (watch how quickly he drops you!) I think this man is a sociopath and you would best stay away from him. He stole $7,000 from me. That is a fact. Don't risk it.

Shane gutted and completely remodeled a bathroom for us this summer, and he was unbelievably great…read moreto work with. He always answered calls/texts promptly and happily discussed all sorts of aspects of the project (and even others that we were doing ourselves in the house). He gave us very solid advice and really listened to what we were aiming for. He (and helper AJ) did great work, and the bathroom turned out fantastic. We're super happy with it, and that really says something considering I'm pretty picky and I had a very detailed plan. Price was reasonable considering the magnitude of the work done (every fixture was moved) and the add-ons that cropped up (e.g. repaired and skimmed a bedroom ceiling while they were there, too!). After hearing about so many contractor issues, we were pretty nervous since this is our first house and our first big project, but I feel like we really lucked out finding Shane. We were all paid up and I asked him to come back to do a few final touch-ups - no problem at all. We'd absolutely recommend Shane to anyone.

I can't say enough good things about Jose and the team at Freedom Roofing. Jose was incredibly…read morekind, professional, and took the time to address my concerns. He repaired my damaged siding beautifully, and the finished work looks fantastic. What impressed me most was how responsive and helpful he was throughout the process. He clearly takes pride in his work, and it shows in the quality of the repair. If you need roofing, siding, or exterior repairs, I highly recommend Freedom Roofing. They have been wonderful to work with, and I wouldn't hesitate to call them again. Hands down one of the best companies I've dealt with!

I had my roof replaced in November 2023 and used Freedom Roofing with the recommendation from my…read moreinsurance agent and after reviewing the reviews. I had a very bad experience and would not recommend them and will not use them again. It's a very long story about all the issues so I will summarize. They replaced the roof and immediately I noticed damage to the interior of my home. The damage consisted of cracked ceilings. Freedom Roofing didn't want to take responsibility for the damage or the repairs. I was forced to file a complaint with the Better Business Bureau to try to entice action by the company. The company did not response in the required 14 days and I had to call the BBB to ask them to illicit a response from the company. When prompted Freedom finally responded. Inept drywall people came to my home and repaired the cracks and painted the ceilings a different ceiling color and did a poor job on the repair. I called the owner of Freedom Roofing and he came to my home and agreed the ceiling job looked poor and asked me to get an estimate for a paint job to fix the job his company botched. I got an estimate and submitted it to him and he deducted it from the balance I owed him for the roof job. This process took 5 long months. I am sure the company would of not taken responsibility but for the fact that I filed a complaint with the BBB. There were many other issues, but that was one main one. Since this happened my insurance agent has taken them off the recommended list. Linda M.

Yikes!!!! STAY AWAY FROM THIS CONTRACTOR…read more We contracted with them to do a very simple job of installing trim on our kitchen cabinets. However, when they were done they left a very large and unsightly gap at the top of the trim that was installed. I was told this was due to the unevenness of the counter tops. Normally, irregularities would be discovered and addressed when the field measurements are taken. But apparently there were some miscalculations, so we ended up with the gap. I offered to compromise and provide some additional trim to cover this gap in lieu of tearing out the newly installed trim and starting over. Unfortunately, when I brought this proposal to New Prairie Construction's attention, I was told it would cost me over $200.00 to repair their mistake. I'm unsure how this became my fault, but I'm very disappointed. In addition to the workmanship, we agreed to a not to exceed, time and materials contract. However when I got the bill, it was hundreds of dollars in excess of their original not to exceed limit. They eventually adjusted the bill, but it took several e-mails and discussions for then to own up to their mistake.

We moved to Urbana last year into a lovely old home that needed bathroom and kitchen updates. We…read moredecided on New Prairie to perform both bathroom remodeling projects, after seeing their good work at my sister's house and hearing others recommend them. Our experience was outstanding! Jill and Julie are very customer-oriented and extremely competent. They helped us flesh out the basic design, which was a great start. Their crew did great work and the whole process was pleasant. My husband picked out all these non-standard fixtures but they adapted beautifully to do the correct engineering to make it all work. After the work was completed, we found one issue, which they came back right away and fixed for free. We look forward to working with them on our kitchen remodel this year.

BUYERS BEWARE!!! John inspected our split level Urbana house we purchased in 2021. We chose him…read morepurely off our realtor's recommendation as this was our first home purchase. The first red flag was that he insisted that we did not attend the inspection. Now, this was 2021 and COVID-19 was still somewhat of a hot button issue, though with a vaccine out and available to anyone by this point, it should have been more obvious that this was going to be some sketchy work. He said in the email that he cannot legally keep us from attending, but would essentially have to remain out of the same room as him as he did the inspection. Nevertheless, we figured he was just still super cautious about the disease and wanted to keep more than the recommended distance at the time and decided we would comply with his request. Inspection came and went and we went through the buying process with few concessions. After close, we started to see how he missed stuff as well as blatantly lied on the report. I almost got electrocuted trying to install a new dishwasher because he failed to notice uninsulated wires pulled out of a electrical box under the sink. Had an electrician put wire nuts on the wires and close it up. We went to start the hot water heater, which he said in the report was functioning properly, and the pilot light would not stay on. Had a plumber come look at it and they said the thermocouple was broken and would kick out the pilot. I asked the plumber if this would have broken in the 2 weeks or so since the inspection and he said it was very unlikely. The worst ones are to come. John noted that there was no roof damage. Two weeks in, water started leaking into our kitchen. Had a roofer look at it and they said there was rot under that area of the roof. Asked if a home inspector should have know about it and they said absolutely, no possible way it developed between the inspection and then. If john had actually looked in the attic, he would have seen that plain as day. Had to pay a roofing company nearly 3 grand for that one. Most frustrating one, which full honesty, cannot be 100% the liability of the home inspector as we took his advice and should have checked it with others, was the crawlspace. There was a broken sump pump in a bucket buried in the dirt at the lowest part of the crawlspace when we moved in. John noted that it did not work, but was not needed. This caused us to not concern ourselves with fixing or replacing it with a proper sump. Four months after closing, we started noticing that our basement carpet kept getting wet, but we thought it was the dog at the time. Poor puppy as it was actually the crawlspace next to the basement filling up with water and flowing over and down into the basement! We didn't know this until the entire carpet was wet! I ran to the store and grabbed a pump to start getting water out of the crawlspace. We had to rip up all the flooring and replace it, as well as installing a proper sump in the crawlspace. Unfortunately, our HOI did not cover these expenses and we were out another 3 grand in repairs, plus the sump install. Note: we did reach out to john when these issues started happening (before the roof leak or crawlspace issue) and he offered to refund us, but only if we signed a very shady document where we could not sue him for any future issues due to his negligence. We obviously saw right through that one and did not sign. Tried to reach out to a number of lawyers and no one was interested in taking the case, my guess is because the settlement would be relatively low in the 10's of thousands and not worth their time. The cherry on the cake is that our realtor sent us a bottle of wine after closing with his and Pristine's logo on it. Obviously they get some kickbacks from working together and are probably just drinking buddies. Bottom line, if you are a buyer and your realtor recommends Pristine, fire them and find someone else! TO Sellers: You probably can't go wrong getting a pre-inspection done by Pristine. They will make sure they find nothing wrong with your house and hopefully your buyers don't read this review!

One of the worst compounds central Illinois to use for inspections. Shoddy work. Dishonest…read more Unprofessional. Not trustworthy in the least. Does not stand behind his mistakes Absolutely the worst. Missed multiple issues through my 10year old home including damaged framework from insects. Simple thing not even looked at. GFIs bad, completely rigged wait filter broken faucet rotted frames Avoid like the plague

1st time ever having a home owner insurance claim needed a contractor quickly. I spoke to more than…read moreone and chose C-U UNDER CONSTRUCTION for the job. Excellent job done crew thank you! Some tasks performed were partial removal and replacement of interior wall and removing old flooring. Professional, trustworthy, on time, respectful and easy to contact returning missed calls same day. Did I mention BEST PRICE TOO?! Easy to work with and amazing results.

Very (by that I mean unfuckingbelievably) expensive, but quality constructed cabinetry, furniture…read moreand miscellaneous wood solutions. Victor is a whisper-talker and at times rubbed me the wrong way. One of these "I am an artist, not a businessman" type of aloof craftsmen. Somewhat difficult to deal with professionally. He writes everything in pencil on letterhead he makes one page at a time by writing "Timberline" longhand at the top of each page. He asks precious few questions during the production phase of your piece. That's great, don't bother me if all the dimensions and styles are agreed on beforehand. But don't show up with the whole thing built having never asked. If you don't like it, you end up with a bad taste in your mouth and without much recourse. Avoid this frustration, somehow. The bottom line is that Victor is very skilled, his prices reflect that fact, but at times poor communication can leave you, the customer, feeling like you paid too much for what you ended up with.

I have had work done on three different projects, including a major kitchen remodeling and two…read moreentirely different large built-in wall bookcases. Each of these required unique custom design. One was so beautiful I asked him to remove and reinstall it when I moved. While not inexpensive, the work was so beautiful that anyone who visited our home commented on it and often asked who had done the work. I have recommended Timberline to friends who were uniformly thankful. Vic will sit down with you and carefully listen to what you have in mind. He will make suggestions and go out of his way to accomplish your vision. He is open about the cost and time required. The work was completed within the expected timeframe. Vic is honest, careful and very easy to work with.

I had a leak in my roof and even before I received my quote Randy the owner came out himself and…read morefixed several issues with my roof. I got a few quotes and Roof Doctors was the best quote which was great because after meeting Randy, I knew I found my roofing contractor. Randy is as down to earth and straightforward person as you could hope for. I appreciate an owner who is involved in the job. Communication was great, timely, professional and polite. Work was done in a timely fashion and Randy provided me nearly 50 pictures of before, during and after stages. I saw what was wrong with my roof (did a tear off not a reroof) and how it was fixed. Had some bad boards (it's dimensional lumber not sheathing as it's an old house). I have new gutters and gutter guards that still look great in the photos. I only post reviews when I have a strong feeling (good or bad) and this is ABSOLUTELY IN THE GOOD COLUMN. Thanks Randy and crew for a job well done.

I hired the Roof Doctors to repair my roof in Champaign. they went above and beyond! they…read morerecommended vents that have already lowered my utility costs and alerted me to corrosion on the metal chimney. the corrosion was damaging the furnace but I couldn't see it. I had the chimney and furnace fixed and everything is great. thanks to their warning I was able to fix everything before real damage was done. the roof is solid and looks good, they were prompt and didn't leave a mess. they gave me a good price too.