thomas pattison here...please excuse the large print and errors as i have no left eye and my right…read moreeye has a little eye vision... here is my story... .. i worked in media news all my life and over a year ago i had some trouble with vision and ended up at cole eye institute in beachwood with a doctor sood... i was told i had glaucoma but my vision in both eyes at the time was still 20-20 and my eye pressure was about 20 in both eyes... doc sood talked me into doing a surgery which was to be a easy one to lower the pressure even more in my left eye... the surgery happened and doc sood also took out my cataract... the surgery had a bad result.... my pressure went way up and not down in that eye and they eye would not open... i was in pain and the eye would drip like a faucet... the doctor said it would take six months to a year to heal and that time came and went and i still was in pain and the eye would not open... doc sood gave up and sent me downtown and said they have better ways to treat me there.... i met a doc petkovsek and he was great... i liked him right from the start.... he also sent me to a cornea doc tohave him look at it and he did and said the eye was damaged too much but i needed to get the pressure down in the left eye as it was dangerous... doc petkovsek then said he was going to do another surgery on the left eye and try and get the pressure down and he did it and it did not come down and he repeated yet another surgery months later and this time it worked and the eye pressure came down... the problem was the eye was still shut and dripped like a faucet and was still in pain.... the doc said give it time six months to a year to heal and then he would get the eye opened via surgery... a year went by and i still had no left eye and had to hire help to drive me everywhere and help me in the home as i now had only one eye that had poor vision. ... i am paying out a small fortune to helpers due to what doc sood did to me... i went hunting for financial and medical insurance help and found none... i went to the sight center to help me and they failed me... got seriously depressed and lost the ability to do tv s[pecials or anything. close to a year later doc petkovsek sent me to another doc to open the eye finally and i went and saw him four months later and he refused to open the eye as he said the damage to my left eye was great and it would not work with my right eye ... i left even more depressed... doc petkovsek did not give up and he had another idea he had to get the left eye working with the right eye and would try prism glasses... i then waited agian for this appointment with a prism doctor and i saw her and she said to me, what do you think i am, a miracle worker... i then set a appt with yet another prism doc and she at least did a little to see if it would help me... she said yes... i called and wrote the ceo of the clinic and the ombudsman and the head of cole eye and begged for help... no one helped me... no response from the ceo or the cole eye head but got a response from ombudsman who said she was going to try and get the money i spent for aids back and help put a team together... i never heard back from them again. then doc petkovsek was out for months ashis wife had a baby. i still have no left eye and it drips daily and is in pain... i went to the cleveland clinic physical therapy people and asked them to train me how to live blind and they said they had no ot people trained in vision training.... afterthe prisom people said it would help doc petkovsek sent me back to the eye lid surgeon who said no to me... his name is doc perry... he was booked for a year so i ended up seeing his wife who is the only other person at cole that does eye lid surgeries.... she said nothing but negative things and then walked out of the room... . i still think the world of doc petkovsek as he at least tried... all doctors are saying for me to go to another hospital to have them fix what the cleveland cole eye center did to me... i would think the cleveland clinic and cole eye center which i had put on a pedistal above all others would have the care, integrity and honor to try and fix what they broke..... i guess not.... on the positive i will also say the surgery staff for all the eye surgeries i had and cancer surgery is nothing short of spectacular.... tom pattison

Lazy. Staff inexperienced. Not sure this doctor does a reliable exam…read more Had to switch eye docs and this practice wanted $500 to. transfer my records

I see Dr Statesir and so does my teenager. Never have a long wait at the office, they never…read moreoverbook appointments, the Dr is always kind, thorough, and quick. Easy to get an appointment as well and i appreciate the Saturday morning hours

Lakewood Vision Center has been my go to for eye exams and glasses for as long as I can remember…read more Dr. Ross is very meticulous when figuring out my prescription. Some frames aren't made to hold my trifocal and strong prescription lenses. Colleen is very good at explaining my options and helping to find the best frames to fit my face and lenses. She is very kind and thorough, ensuring that my glasses fit perfectly. I wouldn't pick frames without her. Lakewood Vision Center will always be my number one choice for all things eye related.

My wife has always worn glasses and have always trusted Dr Ross and her exams to keep up with a…read morechanging prescription. I on the other hand have never worn glasses but as i hit my mid 60s things are changing and Dr Ross always looks at my eyes health moving into retirement . Can't say enough about the customer service provided by Colleen always friendly and helpful and works with us to navigate the complicated insurance that is a headache for us to figure out . Thank you for everything. Frank F

The OLD receptionist with the long gray hair, skinny, with glasses is quite rude and…read moreunprofessional! She along with the red-head that was at the front desk made a nasty comment in regards to a paying customer about their appearance and the word that came from the red/heads mouth was ,"Ew!" Totally uncalled for! I didn't want to make a scene so me taking the high rode i've decided to leave a review, I feel these two should face disciplinary actions for displaying poor services which was a result of me having a poor experience!

How on earth this Eye Center receives such high remarks and stars on Google is beyond me. This is…read morethe worst Medical Center EVER! Here's why I think so: 1. Far too many clients/patients to doctor ratio. 2. Dr. Loizos and Dr. Bedell were more than 45 minutes to an hour late for each appointment my wife was scheduled to attend. 3. There is absolutely no customer/patient follow up. This is very alarming for cataract surgery is pretty serious business. We are talking about a person's eyesight for goodness sake. 4. Dr. Loizos seemed to fumble his way through my wife's procedures, kind of guessing what to do next. 5. Dr. Bedell has excellent patient care, but is hesitant to do anything and seems incompetent at times. 6. My wife never received the results she was looking for. No, we don't wanna go back and have them fix her eyes again for we have lost faith and confidence In their abilities. 7. This facility takes advantage of elderly people and has them waiting around all day!! Please reread item number 1. 8. The receptionists are rude and crude. 9. The facility itself is dated. Old equipment, old computers, old bathrooms. Just plain old. Not too sure what you're doing with all of the patient's money. 10. Hate is a strong word. I hated having my wife treated here! 11. No one in the entire organization returns for calls or answers the phone. Often times you are put on Terminal hold. I've nicknamed it, the phone tree of death. 12. If you read all through this and you still want to use Fairview Park Eye Center, good luck!!

First visit today for my daughter who's 11. Sam who got us started was awesome. He made small jokes…read moreand answered all of my questions. Dr. Mullins was awesome as well! He is really friendly and did a fantastic job with the eye exam. We will definitely continue to come here!

I came here for LASIK despite the lack of reviews for it and here was my experience:…read more The screening took about an hour, they checked my glasses prescription and did a eye exam. They have a pretty huge variety of machines and made sure to check my eye pressure, retinas, corneas, etc. After the screening I met the fellow then the doctor, both were fine, went over the various treatments they offer and why regular LASIK was the best option for me. They addressed my concerns about chronic dry eyes and halos which they explained are most common in people with dry eyes at baseline and people requiring high corrections respectively. The cost was $2400 + $300 for a new contoura corneal resurfacing option that further individualizes the correction to the shape of each person's eye and has been shown to improve outcomes in appropriate individuals. After that, I came back for a dilated eye exam where they took more maps of my eye, rechecked my prescription, rechecked my retinas, and went over the procedure in more depth. They do prescribe something to help you relax for the day of the procedure if you feel you need it. The day of the procedure went by super fast. When I was called, I got on a table with machines on each side. They numb your eyes up then put a speculum to keep your lids open, the first machine gently pushes on your eye and makes the flap in about 10 seconds. The table then moves a few feet to the other machine and your vision gets blurry when they flip the flap up. It was freaky because someone is basically using a tiny spatula on your eye but you can't feel it. Once the flap is up, you stare at a green light while the laser fires. They told me the laser recalibrates every 1/6000th of a second so you could sneeze and it'll still be spot on. They spatula the flap back in place afterwards, give you your drops, and you see them the next day. I was in the room a total of 15 mins probably. I could see decently well after the procedure but there was a white film over everything which they said was normal due to micro bubbles from creating the flap. My eyes were a little sore and teary like allergy season but this was 90% gone after 2 hours. The big thing for me was keeping up on the drops and using the artificial tears which they said was optional the first few days since you're doing antibiotic and steroid drops as well but I found it really helped with the vision clarity. My vision was recheck and they did slit lamp exams on my follow-up visits. Lights seemed a little glary and annoying for about a month but did go away and now my vision is two lines better than 20/20 and I don't need any sort of eye drops anymore. Overall I had a good experience at Cole and have had a good outcome from the LASIK. I love not having to constantly keep tabs on my glasses and would gladly do the procedure again now that I've been through it.

Posting this for both the westlake and lakewood office…read more After a months long saga I finally have a functional pair of glasses. It started out at their Lakewood location when I got my first pair of glasses that broke almost immediately. Fine. We reorder a new pair. I go in 3 weeks later to check in on the contacts. They haven't even reordered the glasses. So we try this again. Get the glasses 4 weeks later but they break again. Request a brand new pair. Have to go to their Westlake office with larger selection. Charge me $50 for a "refitting" despite the fact they sold me crappy glasses. Wait another month for the new glasses. I call the Westlake office a month later and they apparently just came in and "are here for pickup." Go to the Westlake office and find out they are actually at the Lakewood office. At the Lakewood office and they say their opticians are very busy and we will need time to adjust the frames. By this point, my whole afternoon has been shot. I explain to the person that I am pretty frustrated after having been at this for over an hour and if they can get to things quicker. See on the opticians desk that the lady at the front desk messaged her on teams saying I needed a refitting and had a "huge attitude." Some of these things were not their fault. A lot of them are. I will not be coming back next year.

Had a great experience with this company. Local, Family owned and operated business with Great…read moreCustomer Service, Trendy Frame options in the Retail area & modern technology. The Follow up for appointments and questions and compassion during these times is what we need! The convenience of 3 locations is also nice. Thank you for being a business with a strong moral standard in a comfortable setting.

Dr. Hooper was thorough in his examination and helped me with a problem I've been struggling with…read more His recommendation was spot on and is really helped me out.

I visited in December 2020 for a general eye exam and I had an awesome experience here with Dr…read more Ryan Hooper, O.D. I picked up my new glasses in early January 2021. This business opened 2 years ago (in 2018) in Rocky River so they are still fairly new. The facility is very neat and clean. EYE EXAM -- The whole exam took about 15-20 minutes. You will go through the standard eye check then test your eye sight by reading letters off a board. I also added 2 additional services, a blood pressure test one other test (for a total of about $25 extra). I can't remember the name of the other test but I think it was a glucose test. My insurance covered the eye exam and new frames (new glasses). I paid extra because my insurance didn't cover everything 100%. I also added blue light to my glasses to reduce the effect of eye strain when starring at a computer. GLASSES -- There are so many options to choose from. Cindy, the front desk clerk, helped me choose which frames to get. I ended up with a colourful and patterned DRAPER JAMES frame. Draper James eyewear was started by actor Reese Witherspoon which is cool because I had no idea that she had a glasses line. I recommend Dr. Hopper if you are looking for a eye doctor in the west side of Cleveland. **** - 15/100 total reviews in 2021 - 434 total overall Yelp reviews - Reviewed on 19 January 2021

I visited the lab on the third floor in early July 2024 as part of a regular blood test ordered…read morefrom my doctor (as part of a yearly doctor's visit that we all should do). I entered on the first floor where I was greeted and where the receptionist checked me in. I then proceeded to the third floor via the stairs (elevators are available too). Once on the third floor, I was seen by a nurse or lab tech. within 3 minutes. She took my blood sample through my left arm and that was it. I was out of there very quickly. I spent under 8 minutes in the building. My results were released within 2 hours in the "My Chart by Epic" app that Cleveland Clinic uses and everything came out normal. No complaints. I recommend the Lakewood Family Health Center of Cleveland Clinc for all your blood work or general doctor visits need. The Emergency Room is also in this building. **** GOAL of 150 reviews in 2024 - 54/150 total reviews in 2024 - 704 total overall Yelp reviews - Reviewed on 6 July 2024

I have been to the Lakewood Family Health Center many times in the past several years for…read morebloodwork, primary care doctors, endocrinology doctors, and once to the emergency dept for a fractured wrist. The support staff, nurses, doctors are supportive, patient and kind. The wait time is minimal for the different departments, and there is ample parking. I highly recommend this facility