Great staff and great care. I have taken my three children to this place for many years. A great…read moreplace for family dental care. Professional, prompt, and compassionate.

Was disappointed with their care management. Had a bad experience with the initial deep cleaning…read more Rescheduled but asked for just a standard cleaning. Was informed that once diagnosed for deep cleaning, unable to shift to the regular cleaning. Not often I will just walk out, but did that day.

My son and I had a wonderful first experience today at Hometown Dental of Fulshear. I am so glad we…read morefound them as our new dental home. Dr. Ngo was kind, helpful, and patient with our two-year-old son, as well as me, who generally isn't super excited about the dentist as an adult. We loved the book selection for children and the cleanliness of the office. We are so thankful for our pleasant experience. Thank you to all the staff for your kindness!

From the owner: At Hometown Dental of Fulshear, we’re always excited to meet new people and help them achieve a…read moresmile they love. If you’re ready to help yourself and your loved ones receive excellent dental care, call our Fulshear dental office and schedule a visit today!

Great service at a fair price. Anya and Dr Chacko teamed up to take wonderful car of my dental…read moreneeds. Very clean with state of the ART equipmant. Blends in well with the Fulshear Vibe! Mess

I am so, so pleased with my experience at 359 Dental & Orthodontics. I found this practice through…read moremy insurance provider, and I am so glad I did! After having a pretty gnarly accident with a broken tooth, I made an appointment for an evaluation and they were able to get me in same day. The staff was extremely friendly and accommodating. Their office was clean, welcoming, and felt very relaxing. I have some awful past experiences with other dentists/procedures, so a welcoming staff/office on first impression was very important to me. They quickly were able to identify my issues, and they referred me to a specialist for another issue. Their reference was fabulous. They also explained (in-depth) what I needed done, what my options were, and what the financials would be. I came back a week later for my tooth extraction, and I was even MORE impressed this time. I was very, very terrified of having a tooth removed--I was having difficulties remaining calm. The hygenist was AMAZING. She kept reassuring me, explaining what the dentist was doing, and helped me stay relaxed (even when I was literally crying and shaking). The dentist did a great job, as well, by remaining calm/kind and explaining his steps. After my procedure was over, the staff did an amazing job making me feel taken care of, including providing everything I need to care for myself after the procedure. I HIGHLY recommend this office, and I will be using them for future dental needs for myself and my family!!!

In my experiences in my life, I have found that a really good. Dr has a wonderful staff at the…read morefront and assisting him and that's what this doctor has so I knew it would be a very great experience for me and it was!

Staff is outstanding . You can tell these are individuals that love their job, I have a disability…read moreand they made every effort to accommodate my mobility impairment. They really went above and beyond . And to add to the wonderful service, they are the friendliest, most positive people. The doctor was so patin with me ane really helped me because I had a lot of anxiety. He would tell me step by step what he was going to do. And I'm really satisfied. My smile is brighter and the cost was affordable with my insurance . I never want to go with anyone else.

I've been going here for the last few years never had a problem till today I was trying to get my…read moreteeth clean and they were trying to tell me that I had to take x-rays and I said I don't need x-rays. I don't have any problems I've already had my wisdom teeth out. So they told me that I couldn't get my teeth cleaned because I'm not doing the x-rays so my understanding is they want to do x-rays to get more money out of me because let's say they did find something wrong with something on the x-rays they would still have to have my permission to proceed to go forward to whatever they found. So if I told them no, I don't wanna do anything whatever they found they would say OK and they would clean my teeth so there's really no point on taking the x-rays if I don't proceeded to go forward with whatever they would find and don't forget I don't have any problems so why are you forcing me to do x-rays because they need or want more money. It's sad because they always have excuse saying all they don't wanna lose their license or blah, blah blah, even though the contracted paperwork at the beginning that we signed saying that we can't do anything, even if they broke a tool in our mouth. It's just bothers me that these corporations use these tactics to manipulate us into spending more money in reality it doesn't benefit us. And it's sad because I love this place but once you start adding more stuff just to get money out of my pockets when I've been going here for probably 5-6 years and never had a issue. they need to listen to their clients and their patients more than whatever they're trying to push on us, because at the end of the day we were the ones that pay their bills. Like come on man at the end the day we're calling you paying you to tell you what we need we're not paying you to tell us what we need because trust me if I had some type of problem in my jaw, I would definitely recommend getting an x-ray but I do not have any problems. And just to throw this out there I don't have insurance, so those 5-6 years that I've been coming here I've paid up front so they actually get my money the day of unlike you guys that use insurance so when you use insurance they don't get their money for about at least 2 to 4 weeks so for somebody like me that pays the day of they actually get their money that day

I went here to fix the clicking sound in my jaw and to have my teeth cleaned. I found out the did…read morenot take my insurance, but, i had my teeth cleaned. 150.00 I was told it would cost 10,000. To fix my bite. I was sent to a chiropractor for a massage. Then after teeth cleaning, i was told i needed a sonogram in order to see what needed to be done. Another 250. Then i was told that it would cost 60,000.00 to fix my alignment in my jaw. I might have felt better if he had said take your sonogram . Perhaps i could take it to another dentist. He said my partial was lose on one tooth so no good, can't take it off and would have to be replaced. The staff was wonderful, and the dentist s were seemingly good, but the cost was freaking crazy high! The place is amazing, so if you have a ton of money i guess it would be great, but for me, retired teacher, the experience was embarrassing to say the least. I even said can you give me another alternative, like not the Lexis version, but maybe the Toyota version that cost less. But no! I left feeling yucky, like do i mortgage my house for my teeth? Lol not at 72! Just to be clear, my negative review was all about price and how different it was like call backs on information or for appointment s after I questioned if we could do a less expensive route. The place and people were really over nice and the equipment was top of the line. I would have loved for them to do the work because I felt comfortable there the first time i went.

Great front desk helpful staff.They referred me to get a root canal.Dr. was helpful in explaining…read morewhat needed to be done on a later date.Will be back for my other dental needs.

Dr. J and his staff are absolutely the best! Incredibly attentive, good rapport, and most…read moreimportantly great skills! They truly care about not only my teeth but my entire well-being as they treat the patient as a whole. I couldn't have asked for a better dentist and I'm so thankful that he's practicing here in town!

I had a wonderful experience at Smiles of Fulshear! I am very particular about my teeth, so I look…read morefor dentists who are meticulous, highly experienced, and can also make me feel comfortable. This is a rare combination, and I have found it in this practice! Dr. Ngo has the perfect combination of expertise, compassion, and friendliness.

Couldn't explain how else to save the tooth other than a root canal wouldn't authorize a root canal…read moreuntil I let him see how bad and long it hurt me when he did a series of tests. Claimed to do cosmetic dentistry, but a black and painful tooth isn't enough, he needs to scrape it clean before he drills it all away apparently even when you're actively in pain. Was trying to pay cash, so no insurance requirements. Would just find someone else.

Westheimer Lakes Dental was so attentive and caring. The facility was clean and the staff took…read moreextra precautions for safety. I went in for a filling replacement and they were so kind to me and making sure I was numb and comfortable, or as comfortable as can be. This was the first time I have gone to the dentist without feeling any sensitivity or pain during my procedure. I would highly recommend Dr. Vuong

My wife and I went to Westheimer Lakes Dental for the first time this past week. Dr Vuong and her…read morestaff could not have been friendlier or more thorough. I highly recommend them for your dental needs.

Very weird business. Whatever they advertise on the website as being able to provide will not be…read moreconfirmed by the receptionist. It's seems the receptionist is out of touch with what the offices does or provides. Furthermore without even confirming if biomemtic treatment is available or not a "consultation" fee of $799 is asked upfront to book an appointment. This is without acknowledging whether I'm a candidate or not. Without knowing the full price of treatment. Without even confirming the service is available from the dentist. Odd business practices abd alarming upfront fees. No thanks.

UPDATED: The office reached out the same day and was able to explain and remedy my situation, so…read morewhile I am still overall sad about what got us here, I have to give a huge shout out to the practice lead and Dr. Katie To for correcting the experience and making it right. They do seem to stand by caring for their patients completely, and it seems like my experience was simply an anomaly. -------------------- I truly wanted to have a positive experience with this practice, but unfortunately, I've had several disappointing interactions that I feel are important to share--both as a fair warning to others and in hopes that the practice may be open to resolving the concerns. 1. Lack of transparency and follow-up on payment information -- I've requested copies of the payment forms I signed eight times (once in person, multiple times by email, phone, and voicemail). Despite this, I've still not received any documentation or clear communication around fees--for orthodontic and dental work. 2. Delayed and dismissive handling of records -- After my initial visit with Dr. To, I waited nearly two weeks for answers to my follow up questions, and then decided to request my dental records so I could transition to a new provider. When I followed up today, I was asked to "be patient and wait a few weeks." This felt dismissive, especially given I am in pain and actively seeking timely care. Given the premium pricing and the promise of a holistic, patient-centered approach, I expected a higher level of service, compassion, and professionalism. Instead, I left feeling disregarded, disappointed, and disheartened. If the practice is open to making this right, I would be willing to discuss further. In the meantime, I hope this helps others make informed decisions about their care.

Flexible on schedule as we had a mix up due to my misunderstanding and they rapidly rescheduled …read more Nice office, friendly doctor, cool staff. "Range"of cost for root canal suggested by Dr prior to surgery was around $1200. Find it hard to believe that since the base cost of the root canal was $1644, the Dr didn't know this was a low estimate . Imagine my surprise on check out after what I can only describe as a friendly but painful procedure for the final bill to be $2450. Would never have done it had I had any idea. My fault for not being more pointed in questioning. LAST ROOT CANAL EVER! Add to the RC a new crown at $1200 plus and the economics suggest pull the tooth or get an implant which has lower risk of future problems.

Stay away unless out of pocket cost and insurance coverage don't matter to you. Dr. Campbell and…read morehis office have questionable business practices, and when I brought it up, they were dismissive and Dr. Campbell himself was very arrogant. The Christian persona and mission work he does apparently don't extend to his practice. Last year, I had a crown that fell off and my dentist recommended that I see Dr. Campbell to make sure there wasn't a problem with the root canal that Dr. Campbell had performed prior to the crown being put on. I was in a lot of pain, but when I contacted his office, I was told he was going out of town on a mission trip and they would not let me see the other doctor in the practice because I had originally seen Dr. Campbell. So I had to wait 24 days to see him, in pain the entire time. When I finally got in, they took x-rays (and refused to request the existing x-rays from my dentist). They then performed a CT before I even saw the doctor, but when I questioned this, I was brushed off and just told that the doctor would go over everything with me. When I finally saw Dr. Campbell, he looked at the x-rays only and told me that everything looked great. I specifically asked if he could tell everything from the x-ray and was told yes. When I asked why the CT was performed, he only then looked at it and just said again that everything was great. He then walked me to the front office, handed off my chart and left. It was then that I was informed that I owed $150 for the CT because insurance never covers them. I said that is not acceptable at all for several reasons. The first is I hadn't even seen the doctor and he hadn't looked at any x-rays to see if a CT was even warranted. Secondly, I should have been told that the office would like to do a CT scan, but that insurance wouldn't cover it, and asked if I would be okay with that. The fact that it was just done and I was told after the fact that it wasn't covered and hit with a large bill is very deceptive and even unethical. At this time, I asked to speak with Dr. Campbell to let him know that I couldn't believe that I was being charged and expressed that things should have been done differently. His response was that it was needed for diagnostic purposes. I replied and said at first you didn't even pull up the CT until I asked about it and had already told me that you could see everything from the x-rays. He said that is just the way our office does things. However, their own website says of the CT scan, "Dental Cone-Beam Computed Tomography (CT) is a special type of x-ray equipment used when regular dental or facial x-rays are not sufficient." Since the x-ray had not even been reviewed, they could not have known that they would be insufficient (when by Dr. Campbell's own words, they were sufficient), thus the CT scan should not have been performed. A few days later, I wrote Dr. Campbell a letter, expressing my disappointment in the way the entire thing was handled and his response was "Roger that, sorry to lose you as a patient. My standards are my standards which are very high apparently compared to your value in my expertise and your dental health." There are lots of good endodontists in the Houston area - find one that doesn't perform procedures that he knows will not be covered and are of questionable necessity without even bothering to talk to you about the financial impact of his practices on you. We all know that performing the CT did not cost him anywhere close to $150, but keeping that profit was more important to him than his patient.