Have had my SUV checked twice yearly and OK Tire seemed competent and friendly; however, when my…read morecar was almost stalling at stops, I checked my engine filter and it was disgustingly dirty - it hadn't been changed since I had purchased my car! = This standard, simple check had not been done at all. I then checked the cabin air filter and it was also filthy. My coolant was low, but that may have just happened, but am guessing that this wasn't checked, either. I wonder if I've paid hundreds/thousands over the past few years and absolutely nothing was checked. I just have no faith now in this company. I did email the company and they mentioned to contact the manager, but that's why I had emailed, and how am I supposed to contact the manager? I would expect the mgr to contact the customer, but of course I have heard nothing. I am totally unimpressed.

Excellent staff and service. They go above and offer wonderful customer support. We take all 5 of…read moreour vehicles to OK Tire in Bayers Lake. Highly recommend.

Tom McDonnell's service center is always there for me. No matter what! They're high quality &…read morehonest.

Was looking for a new shop for MVI, they came highly recommended. Professional service staff,…read morediscussed everything with me, and got the work done quickly. Found them to be honest and professional service shop, highly recommend for anyone on the penninsula.

Professional, friendly and very good prices. Highly recommend…read more Best oil/tire/alignment shop around.

Excellent - the price is right, plus competent, professional service…read more I've been coming for two years and will keep on coming. It's as if Warren Buffett, in his early years, would have begun this business. Thank you HFX Tire and Auto. You deserve similar success.

Craig is so kind and extremely proffessional when it comes to the repair. I crashed my car with…read morealot of damage. Could've spent 3x more anywhere else. Craig gets things done very fast. He orders parts quickly and has good deals. He is someone to be trusted and I will go back. Thank you!

Craig Gray has done body work for me on three previous occasions. I am now preparing for a fourth…read morevisit with my Mercedes. Craig is a professional, honest and talented auto body specialist.In fact, I have referred approximately 10 other people to him and they have all been extremely satisfied.

Awesome service always offering great advice and solving my car issues for y are…read moreVery reliable and trustworthy

Warning: Do not let them do any work on your car until you verify their quote!…read more Big mistake on my part, went for an MVI, and I trusted them for their honesty, and didn't doubt the quote. They charged me more than double for the parts! Little gain like this is big loss in customers! I am just very very upset and angry and will make sure no one I know is coming your way!

Went in for oil change, they ended up charging me for a registration renewal which was never…read morementioned. If you go here specify what you want and ONLY that. Otherwise your bill could be double what you were anticipating.

I have been going to Craig's Garage for 3 years now, and I have never been unsatisfied!…read more The staff is very friendly and if you're like me and don't know much about cars they will walk you through any questions/concern you may have. They are sort of hidden from any main traffic off Creighton street, but they are always busy. We need to book a week in advance to make sure we can get in when we want to; which is slightly inconvenient, but they are a great garage so it comes with the territory. Here's an example of the great service. We brought our car in for a safety check last year and the car failed; we needed to get close to a $1000 in repairs. We asked Craig for a list of things that had to be done, which he gladly gave even after we told him we were going to a friend's garage to do the work, and didn't charge us for the inspection. We still go there and will still be going there for a while.

They are friendly and seem to offer great down to earth auto service. I recommend trying them out.read more

Located just at the end of Barrington Street, this mechanics shop is both easy to find and a good…read morechoice. We got our annual vehicle inspection done here just a couple weeks ago and, even though we weren't pleased with the results, were happy with who helped us. The inspection itself only took about an hour. That's from the time the car was dropped off to the time of the call saying it was ready. We were pretty impressed with the speediness of their business. Sadly, the car had too many problems with it and wasn't necessarily worth fixing. We really appreciated that, when phoned by a mechanic at Todds, we were told exactly what was wrong, approximately how much it would cost and how long it would take. What we truly appreciated was the mechanic telling us it probably wasn't worth to fix. Normally a mechanic will just do the work and take your money, no matter how necessary it was. So now we're in need of a new car, but at least we don't feel cheated by the person doing the inspection. We were satisfied with the result and service at Todds, but certainly not happy about needing a newer car.

Not sure what is going on with this place! New owners? New management? I have been going there for…read morea must be almost 20 years now with my cars and have been previously satisfied. Jim (the previous manager or owner) knew what customer service was and appreciated customer loyalty. Things have drastically changed! Just today I called looking to get on a hoist for an urgent but quick repair to refasten the heat shield to the underside of my car. The front half had fallen down and is acting like a plough and is about catch and completely rip off. Something that really couldn't wait, right?! I figured they could slip me in for the 5 minutes it would take to run a couple of screws in while I I waited. NOPE!! I called and spoke to a woman and told her the issue and that basically the car is not drivable without almost certain further immediate damage. When I suggested they might slip me in for this quick repair, she just about laughed. She went on to tell me that 10 DAYS from now is the first time they could possibly look at it and that they had 50 cars waiting. Huh? Not; " We happen to be super busy today but I'll see what I can do, OR try back later this afternoon OR I'll put you on a list for cancellations. Nothing. No effort to help. What's the point of being loyal to a garage when the one time I need something small done quickly they don't even try to help me? WTF I was extremely disappointed after all these years. I guess I'll have to go somewhere else. It appears their days of customer service are done and trying to jam through as many cars as possible is what's important. : (

On May 15, 2023, this repair shop, OK Tire at Lady Hammonds Rd., replaced a converter, charged me…read more$1,304.10 just for the part, plus costs for labors and supplies. With the invoice showing the code of the part, I was able to check by Googling the market price of the part - only to realize that the part is selling for $659.97 by Parts Avatar, delivered for free across Canada. So, the repair shop got an exorbitant 97% margin on the part! This is repair services where you make living largely on labor and expertise, not on parts you just order and pass their costs to customers, especially given the part's great availability in the whole country. Being in the business, the shop certainly can get an even lower price from its regular suppliers. The shop could have suggested to me to get the part delivered at a much lower cost to their shop to get installed; instead, they FOOLED a customer by HIDING such a possibility just to make UNJUSTIFIABLE money of $636 ! That is total lack of transparency, honesty, and customer care in best, and deceptive business practice in worst.