Whole process was excellent. Held our purchase until we were ready. Delivery was on time, we were…read morekept informed of driver's progress. Delivery people were courteous and professional.

We purchased a several-thousand-dollar Drew & Jonathan Home reclining sectional from Big Sandy…read moreSuperstore in April 2025, and every recliner mechanism in the set has failed since delivery. The furniture has never remained fully functional for any meaningful period of time. While repairs were technically covered under warranty, the process was incredibly frustrating. Replacement parts took months to arrive, calls to the Lancaster store often went unanswered, and corporate customer service made it very clear they did not care that we have spent much of the last year unable to fully use furniture we paid thousands of dollars for. We simply asked about returning or exchanging a sectional that has had ongoing mechanical failures since the beginning, but after more than a year of issues, we were offered only a $100 store credit. I understand defects can happen, but after repeated repairs, long delays, and dismissive customer service, I would not purchase furniture from Big Sandy again.

First time visiting Don's Furniture. The service was great, not pushy in any way and they have an…read moreexcellent selection of furniture. Delivery was smooth and at a better price than anywhere I have looked. They carry a lot of American made brands and I really liked that, also the prices were not as high as I was expecting after looking in the Columbus area. I would recommend Don's Furniture to anybody in search of furniture in Ohio, their delivery range is quite far!

We have purchased several rooms of furniture from Dons and wouldn't go anywhere else. Great…read moreemployees who will work with you and answer all questions you may have. We are not only happy with the sales staff but the guys who deliver are always happy and careful with your furniture, Kudos to Dons furniture and employees. Thank you, Brenda and Gene Congrove.

Stopped by this quaint store while visiting Amanda, Ohio. The staff was amazing and friendly, gave…read moreus some town history, shared some items from an upcoming auction, and were able to let us know what some of their crafters are able to make for us. There are some areas sectioned off for crafters throughout and some pretty exciting antique finds. The staff was my absolute favorite. Just so friendly!! I hope to make it back one day soon.

Super friendly staff as soon as we walked in the door! This place does auctions on Friday nights &…read morehas craft & antique vendor spaces up front. We stopped in because of a CraigsList ad we saw for a furniture piece. It did not pan out as expected, but did find a few other treasures to salvage & upcycle. A lot more craft items & farmhouse home decor than vintage or antiques but it is a nice catch-all. Nice surprise to get my Millers egg noodles at check out too :)

Absolutely love this place! Everyone here is so sweet and…read morewelcoming. I have been coming here for almost a year now and every time I come in I am always greeted by the sweetest people who always go out of their way to help out.

The customer service is top notch and I can honestly say that I don't think there is a more…read morewelcoming and friendly establishment in business currently. Every visit is beyond smooth and most enjoyable!

My friend saw this place while we were driving through Lancaster today. We walked around for a…read morewhile and it was really cool they have many different things not just food stuff but appliances ,pet supplies bedding,very eclectic and very interesting. We almost bought a cat cat condo For my friend's cat but it was a little too pricey maybe next time.

We always find something to take home when we shop here. Tonight was no exception. The store is…read morepacked with excellent deals on all kinds of merchandise. There isn't much room to maneuver the carts through the aisles, but that is only due to the boxes and boxes of great deals throughout the store.