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    Miller's Furniture

    4.0 (4 reviews)
    Closed 10:00 am - 6:00 pm

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    The Original Mattress Factory

    The Original Mattress Factory

    3.0(2 reviews)
    12.8 mi

    My wife and I learned the hard way that mattress-in-a-box was not our idea of a well constructed…read moremattress. The all foam mattress was too bouncy and the sides didn't support you when you sat on the edge. We have purchased from The OMF before and we went back to them again. Ray was great in allowing us to make our own decision and scheduling delivery. My wife and I are very happy with our purchase and would recommend The Original Mattress Factory to anyone.

    My wife and I bought twin adjustable beds with mattresses. The warranty, along with assurances from…read morethe salesperson, induced us to make the purchase with confidence. We had a severe problem with the mattresses while still under warranty. They sagged badly and did not keep their shape with no one on them. We both got bad sleep and aches and pains in lower back, shoulders and hips. I had to change position so often I told my wife it was like trying to sleep while on a rotisserie. We called the factory and found out their warranty is nothing more than a dirty joke. They sent a "dude" from the factory who showed up with an "I'm not going to warranty your mattress" attitude right from the moment we answered the door. I laid a board from the top to the bottom of the mattress and showed him with a ruler that it dipped where you would lay by several inches. He said "Yeah but it doesn't dip ENOUGH". He would not say how much it had to sag before they would warranty it. I showed our receipt, the warranty and the failure of the product. NONE OF IT MATTERED. THEY JUST WOULD NOT HONOR THEIR WARRANTY NO MATTER WHAT. Our only choice was to file suit at a high cost to us or chalk it up to being ripped off which is what I feel they counted on. As a result they screwed us on the warranty even though it had not expired, we had our receipt and their product clearly failed. We had to go elsewhere to buy a quality mattress to replace the trash they sold us. WE WLL NEVER BUY FROM THE ORIGINAL MATTRESS FACTORY AGAIN.

    Sleep Outfitters of Reynoldsburg

    Sleep Outfitters of Reynoldsburg

    5.0(2 reviews)
    10.5 mi

    I didn't buy a mattress from them but my neighbor did. Unfortunately, the delivery team left her…read moreold bed in my lawn so I called the store to complain about it. They apologized and said they would come and clean it up. I was surprised when the manager knocked on my door a couple hours later with his van and loaded it up. He apologized profusely and explained that they typically don't remove people's old beds but maybe they were trying to help my elderly neighbor and weren't thinking through everything. I don't get this level of service when I'm a paying customer, much less when I'm just calling to complain about something I didn't purchase. Next time I need a mattress I'll look here first.

    My wife and I laid out a plan to visit mattress stores in Reynoldsburg. Our first stop was Sleep…read moreOutfitters. Kyle was complete in his discovering our needs. Covid-19 protocols were covered. His knowledge and kindness led us to not go to other stores. The purchase went smoothly and Kyle provided the process where we would be contacted and provided a date for delivery. Surprised to learn it was only 3 days post purchase. We received a text providing a 2 hour window. On the date of delivery, I received a phone call from the delivery team that they were running early and asked permission to come earlier. John and Andre were great to work with. They removed the old box springs and mattress, vacuumed the carpet and dusted the bed and woodwork. A great team. I would go to SleepOutfitters again. High recommendations!

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    Sleep Outfitters of Reynoldsburg
    Sleep Outfitters of Reynoldsburg
    Sleep Outfitters of Reynoldsburg

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    Columbus Mattress Wholesale

    Columbus Mattress Wholesale

    4.2(6 reviews)
    14.3 mi

    My partner and I have made 3 separate purchases from Columbus Mattress Wholesale--an adjustable…read morebase, a mattress, and a bed frame/headboard--which were delivered on 7/18/21, 9/2/21, and 2/19/22, respectively. The adjustable base was in stock and purchased before 5 pm, so it was eligible for same-day delivery. The base boxes (along with all subsequent orders' boxes) were placed in our living room, which is 7 steps up from the front door in our split level home. We placed an order for the mattress at the same time we purchased the adjustable base. Expectations were set ahead of time that the delivery timeframe could vary by a few months based on manufacturer availability and order placement timing. We were pleasantly surprised when it arrived earlier than expected. We decided several months after our initial orders arrived that we wanted to purchase a bed frame that was compatible with our adjustable base. We inquired about placing a special order for one we found on the manufacturer's website, and about 2 months later it arrived. 1 of the 3 total boxes--which contained the slide out drawers for the bed frame--had mistakenly not been dropped off along with the headboard and frame. The owners delivered the forgotten box in their personal vehicle. Every step of our experience with Columbus Mattress Wholesale was objectively fantastic. The rapport in our business-client relationship was built entirely through genuine interactions. No one ever used the false sense of urgency manipulation tactic that nearly every other mattress store we visited prior attempted on us. Everyone was friendly, but not in a beguiling way. Our experience was so serendipitous that--not only have we become lifelong loyalists--we have and will continue to recount our exceptional experience to friends in the market for a new mattress.

    I needed a new bed frame for my queen sized bed and I saw that this place had some available. I…read morevisited the store and found the style of frame I liked. It was on sale! Ruby, the sales associate, helped me and made the entire process smooth. She explained how to put the bed together, she sold me a memory foam pillow she recommended, and I got free delivery based on how much I spent! My frame was delivered the same day and I assembled it the same way she showed me. I highly recommend this place and ask for "Ruby" if you have questions at this location! They were amazing all around!

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    Columbus Mattress Wholesale
    Columbus Mattress Wholesale
    Columbus Mattress Wholesale

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    Big Sandy Superstore

    Big Sandy Superstore

    3.3(59 reviews)
    10.1 mi
    Discounts available
    Beat or match prices

    Ok well we waited a looong time for our LG microwave and when it finally arrived, the delivery guys…read morewere too lazy to move the range out of the way so they could install it properly. It wasn't even level, and they got wood shavings and dust all over my new gas range! Of course a call was made to the store, who referred us to their delivery people (third party by the way). They arranged for a different two delivery guys to come and re-install our unit. They moved the range and unplugged the electric outlet for safety (yay, good job). Microwave is now level and properly in place. Thank you to Dante and his partner! You get 5 stars for your hard work and prompt arrival! Thank you!

    Beware! This store is a mess. I bought a dishwasher and refrigerator from them. I am 68 and no way…read morecould install these items myself. I paid for delivery and installation. They were supposed to move my old refrigerator to my garage. They brought in the new refrigerator and at some point during the delivery shoved a phone with a cracked screen in my face to sign. I couldn't even read it with the tiny print I assumed it was saying I had received the items. NO it said that they could cause any damage to my home and were not liable. BEWARE If you choose not to sign this agreement they will refuse to make your delivery. I have NEVER had any company do this. My back door was damaged and my kitchen floor was scratched beyond repair they stole my old refrigerator and they failed to install a moisture barrier on the dishwasher that is necessary to keep my countertop from warping. Big Sandy's reply to all this was well you are out of luck because you signed our waiver. I was talked into purchasing a five year warranty. I'm afraid that using that would be another nightmare. What more could they do and then tell me to stick it because I signed some cracked phone that says they aren't liable? Unless you don't care about your house and the stuff you bought don't shop at Big Sandy. Their policies are outrageous. I'm sure not doing any further business with them and I am going to the BBB about some of the things that have gone with the purchase and delivery of my items. Run don't walk to any other company.

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    Big Sandy Superstore
    Big Sandy Superstore
    Big Sandy Superstore

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    Value City Furniture - Charthouse

    Value City Furniture

    1.8(33 reviews)
    12.1 mi

    I recently purchased a living room reclinig couch from Value City in July 2025 and as of today I…read morehave not been able to enjoy it. it was deliv damaged and I called the store to inform them and was given a future date for a tech. The tech came out on or about 7/22 and agreed that it was the reclini mechanism and it would be ordered and delivered. after waiting 4 weeks I made several phone calls and even went to the store and was assured that it would be resolved. The latest call I was told if it's delivered by the end of October it'll be exchanged. well today I received a email that said I would not get it replaced or repaired due to customer misuse. how? since I called the moment it was delivered and was told by the tech. value city is horrible and your practices are terrible and you should be ashamed for this kind of service.

    Delivery cost 180.00 for two men in a pick up truck delivered my furniture in the rain wrapped in…read moreplastic bags dragging water into my home carrying it to the back of my home Ian's telling me I needed to get rid of all the plastic my wife had to mop the floor while I started removing the plastic and using towels to dry off the new furniture not to mention they couldn't get it all into the truck so we had to repeat again an hour later my complaint has fallen on deaf ears I feel I shouldn't have to pay for a professional delivery not being scammed by such an unprofessional delivery service

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    Value City Furniture - Winston

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    Miller's Furniture - furniture - Updated September 2026

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