Amazing service on my lawnmower. Got it running quick for me today so I could cut my lawn before…read moregoing out of town. A must-recommend for anyone needing a service completed!! 10/10 will go back in the future

He wouldn't honor my warranty after a few months and lied about telling me not to use regular gas…read moreand said I voided it. The warranty said nothing about that and he didn't tell me that anyways. I drove all the way out to Leander before he told me he wouldn't honor it and at that point was stuck paying a ton.

I CAN'T GET KEN TO TAKE MY MONEY! Had a problem with a mower running too fast, and reached out to…read moreKen based on his exemplary Yelp reviews. He engaged quickly, set up a time to come out to my house, spent time diagnosing the mower, and showed me the part that was broken. He didn't have the replacement on the truck and I'd told him I was comfortable replacing it myself, so we agreed for him to come back out and adjust it after I replaced the rocker arm. On the second trip, Ken worked on the mower for a while to keep it from running too fast and pointed out a couple things I'd done wrong when I rebuilt the engine. Turns out I was going to need to rebuild the motor again to fix the internal part that wasn't working right. I tried to pay him for the 2 trips and he said he couldn't accept payment since he didn't get it to a full running condition. I have now rebuilt it, gotten it running again, and reached out to Ken to adjust it. He gave me detailed instructions over e-mail to make the adjustments myself since he knows I'm handy, and has declined my 3rd attempt to pay him for his services...again since he says he didn't leave the mower fully functional. You don't see this level of integrity, honesty, and consideration out of many people these days. If Ken won't let me pay him, the most I can do is give him a 5* rating anywhere I can. Great guy, and I would HIGHLY recommend him to anyone needing small engine repair.

He fixed our old Honda mower, which are no longer available in gas mowers. He is scheduled out many…read moreweeks, but came back quickly to make an adjustment to the repair

These guys were great! Husband and wife operation. I was mowing my lawn with my riding mower and…read moreran into a curb which dented my deck and wouldn't allow the blades to spin. I tried hammering it out but had no luck. They came the next morning and got the dent out and helped me reinstall the deck as well. I was skeptical because they only had 1 review but I had a great experience!

Came to me. Fixed problem quickly and for a good price. Excellent service and would call again.read more

Well now I know why they have such a bad review here. I have gotten work from them before and I…read moreguess I got to give them credit for fixing an item but you are only as good as your experiences and so my second time here to come and pick up an item, I waited 10 minutes until I just walked out. I walked in to pick up an item that they called me and told me it is ready. I walk in and a guy had just jumped out of his truck right before me so unfortunately he gets to be first, the guy at the counter says I'll be with you while he's working with someone else, because of smartphones yes I can let the 8 minutes, the 9 minutes past and then I look down and realize I am at 10 minutes plus. Now they didn't say anything to me during that time, like hey another minute. So I left and I will come back and pick up my chainsaw but this is ridiculous. Here's what you got to do when it comes to customer service if you guys really care about your Google and your Yelp review rating, if the customer you are helping has taken 10 minutes and you think that it is going to take longer, address me and find out what it is that I need perhaps mine will take 30 seconds, take the $18 that I owe you, give me my chainsaw and get me out of there. Focusing in on just the one customer in front of you allows this review, allows my situation to happen. I did hear other people in the back and the guy at front at a minimum should have called for help. I've worked across different industries and customer service has been included in that I can tell you if you told a customer who saw me waiting for 10 minutes behind them, give me a couple seconds to get this guy out of here and then we will finish with you especially since it looks like yours may take another 10 or 15 minutes. That did not happen, no I don't want to talk to a manager you guys don't have to try to reach out to me after the fact, you already know that your Yelp rating is a one star I'm pretty sure you should work to improve that and this kind of thing would not happen.

I was very happy with the high level of customer service I received on my chain saw. Javier helped…read moreon two occasions and is extremely knowledgeable and simply a friendly guy. Thank you Javier and A Plus Outdoor Power!

To say that this small business is the best is a severe understatement!…read more Mowers and more is fast and reliable. I had issues with not one but two mowers. Don't ask long story. They came to my home. Evaluated both, fixed one (I had crappy gas in it!) and ordered parts for the other. Very knowledgeable and extremely friendly. In a world where customer service is not a priority, this company helps restores my faith in community. Thank you both for helping out!

I would not recommend this business. They charged a fortune and did not fix the mower. The mower…read morenever ran properly after their work. During the first mow after they "fixed" it, it ran very, very rough. On subsequent attempts, the mower continually died and I was not able to cut my lawn. I paid close to $500 dollars and the mower was never fixed. I don't have extra money to throw away. They really created a hardship for me.

Would Highly Recommend using and visiting Texas Outdoor Equipment! Really great and knowledgeable…read morepeople!! They totally helped me out with my weed eater and I will definitely use them and again!

From the owner: We are an authorized dealer for the following brands: Husqvarna Power Equipment, Bad Boy Mowers,…read moreGravely Mowers, Stihl Power Tools, Generac Generators, DR Power Equipment, Kawasaki, Honda, Kohler, Briggs and Stratton. **Come see and talk to Abby for all your new and Used Equipment Sales--Financing Available. ** **Les is a certified small engine mechanic. He specializes in Lawn Mower and Equipment repair and maintenance of all brands. We also offer Equipment Delivery and Pick-up-- Blade Sharpening-- Aftermarket Parts-- OEM Parts

My Cub Cadet riding mower needed service. I found A Line was an authorized dealer and serviced the…read moreCub Cadet line of products. There website did not suggest you had to have an appointment so I loaded up the mower and drove a half hour, arriving around 4:30 PM on a Thursday. There were three or four cars in the parking lot and no noticeable service bay entrance. I called to make sure I was in the right place for Cub Cadet riding mower service and that they were actually open for business. A guy answered and explained they would open the back receiving door after I came in to their service/sales counter. Great, open and in the right place! As soon as I walked in, with no other customers in the large showroom, a gentleman behind the counter asked how he could help. I caught the eye of other guy I must have spoken with a few minutes before and I said something to the effect "I just called and need to drop off my riding mower for service." The older guy immediately said they could not take my mower in today. I asked him if they serviced Cub Cadet riding mowers and he said they did but they could not take it. I was puzzled by his response yet he did not give me any additional information. I hesitated for a minute, then turned to walk out. As I pushed the door open, he finally added that if someone picked up their mower, they could take another one in. WTF? Sounds like they need to update their website to recommend calling first, or submitting a service ticket on line. This was a terrible example of customer service. Is their service attitude an indicator of why their showroom was void of customers? Do they rely heavily on fleet sales and service? Commercial accounts? I don't know. What I do know is I was sincerely disappointed with the first impression from the guy at the counter. I have owned four riding mowers so far (yes, I'm old) and I guarantee this will be the last Cub Cadet. I'm sure they don't care.

These guys really know their stuff, Bart is super friendly and knowledgeable. They take the time to…read moremake sure you have everything you need to get the job done!

I dropped off around lunh one day and got a call a few hours the mower was ready for pick.read more

I dropped off my mower Saturday morning and he had it back to me in two hours running great. I had…read morenot started it in three years. Prices are reasonable. Great help. Better than buying a new one