I bought a 2018 Toyota C-HR from Lake Country and when it hit 60,000 miles there was a whine…read morecoming from the front. It was still under warranty so I brought it in to be looked at. They said it was nothing to worry about. So now I found out that the transmission is a CTV and they fail completely. They knew that and sent me away. So now my car is failing me. I had hopes of driving it for many more years and trusted the Toyota reputation. I don't trust Lake Country now because they failed to do what was right. My husband passed away and now on a reduced income I am faced with needing to replace my car. Very disappointed in Lake Country and Toyota.

I came from afar to get the truck I wanted, which to be honest, wasn't easily found. Kole took…read moregreat care of my needs from the moment I contacted the dealership from home He gave me a fair price for my trade-in, responded to my questions quickly, and make the process quick and simple. The sales manager was also quite helpful and made it a point to be sure my trip from Wisconsin wasn't wasted. I like their no bullshit, matter of fact style of doing business. Our meeting was relaxed and comfortable. The friendly conversation wasn't forced. It's nice to buy a car from other "Drivers" and car lovers - they get it. We could have chatted for hours. Car buying is supposed to be fun. Well, I found that Lake Country Toyota still believes that and does everything they can to carry that tradition forward. By the way guys, my wife was stunned when I picked her up from work in her new pickup. I think she loves it more than she loves me! I'm glad you were a part of it and helped make it happen.

We had an outstanding experience with Dondelingers this past week. I have bought 3 cars from them…read moreand have always been happy. My daughter's Cadillac XT5 was losing contact with the key fob and would not start. We had them reprogram the keys in the past . My daughter works long hours -early to late., and needs the car for work. She called Brent Mackcow (service manager) and they discussed a receiver that can go wrong beyond the key transmitters. Brent goes above and beyond to help you. He ordered it, sent emails/texts outlining what ordered and when it arrived -next day. My daughter was able to drop it off early -before hours, and they got right on it. It took a couple of hours, and when done they even drove to Nisswa to pick her up. She did not have to rent a car. We also recently bought another XT5 from James in sales. It was a special optioned version and we really like it. Dondelingers has been great to deal with and we will be customers for years to come.

Zach Hansen has shown myself and my family, absolute guest service! Patient helpful…read morebest , seriously goes out of his way above and beyond! best car experience ive ever had!

Lucas was an amazing salesman. Every question we had he answered without pushing the sale. We…read morelearned so much more than anticipated about what we need for our RV. Lucas will be getting our sale when we buy.

Extremely disappointing with my last visit. I brought my car in for 2 issues and figured I'd get an…read moreoil change a little early since I was bringing it in. Apparently my car has a laundry list of issues wrong with it so they can't fix some (which is understandable) and would need to go to Hyundai. They estimated it could cost $2k-$3k to fix over there. When I went in and paid, my oil change was $70 - they auto upgraded me to synthetic without asking. On top of that - with a laundry list of issues I wouldve declined the oil change if I were to get a new car Picking my car up: When I went in to get my car I waited 10 minutes to be acknowledged by the male and female in the back. They were 5 feet from me and had customers but a simple "hey I'll be with you in a moment" would do. When I was finally helped and walking to go pay for my car the female made jokes about it being on its last leg with the amount of issues going on with the SUV. In my car: Was a flyer about 1. How awesome my car is and the used market is needing it so they'd give me a good offer (it was $200 on a $5500 car) 2. That they hoped they "wowed" me with the server. They did not Looking at new cars/lease: They rip you off on the loans. For a lease you pay off the $42000 MSRP. Or the $39000 sale price for buying. The % per year is higher. They wanted $800 a month to lease. Buying the car at $39,000 for 5 or 6 years the total you pay with interest is $54,000-$57,000. A damn near 50% mark up. On top of that my car is worth used $5,500 and it's worth repairing it for $2,000-$3,000 because of it lasts more than 4 months it's cheaper than the ABSURD monthly payments they want. That doesn't even count what it goes up based on your credit. Will not be going back and want my $70 over charged oil change refunded.

Best dealer we've ever used. They took great care of my entire family and friends for years…read more Whether we we buying cars, getting them serviced or having auto body work done. These guys were the best. Sad they sold and moved West. Thanks Imgrund's, you'll be missed by many.

I started getting my oil changes @ MILLS FORD LINCOLN about 9 yrs ago and was so pleased with the…read morecustomer service, the personal care they give you so you don't feel like "a number" , and it's always a nice when the oil changes get done faster then quoted. Because of my great experience with them I've trusted them do extensive work on my truck from replacing both turbos, fixing the AC, a bunch of minor issues and a new engine! I've also had exceptional service at the Mills GM location and the Mills Body Works in both Customer Care and the physical work done on my vehicles. Everyone I have worked with at all of these locations have been very pleasant, knowledgeable, and kept me updated with progress reports while working on my vehicles and gotten them done in a timely manner. It is a rare gem to find a business that not only treats you well at one location, but throughout their whole corporation. I highly recommend any of the MILLS AUTOMOTIVE GROUP locations. Everyone I've have met is very pleasant kind and happy to be around. They are very knowledgeable and honest. Another bonus is how immaculately clean and comfortable the waiting areas are. Also love that they wash my truck before I get it back but most of all the communication, and honest, friendly staff I encountered.

We are new to the area. Took our Ford F-150 in for oil change and air dam alert always going off…read more They cleaned the air dam, said if it was still going off to bring it in and they would fix it (under warranty). Air dam continued to go off, so made an appt. to have air dam fixed and new tires installed. They installed the tires, but not the air dam. Said they had to diagnosis the air dam. We told them it had been diagnosis, twice. They ordered parts and set another appt. to have it fixed (under warranty). Took it in and they claim that they could not replace the air dam parts, they would just update the software. They updated the software and then charged us, because warranty does not cover software problems. The service man was condescending and rude. So, we paid, using our Ford Charge Card and they CHARGED US 3% TO USE THE CARD. I recommend to all customers. Do not use businesses that are charging to use your credit card. The fee they pay is the price to do business and they want you to pay for using your card. Northern Minnesota is the only place that I have been in the last 2 years (out of 9 states) that is doing this. Our previous Ford dealer would never have treated us like this.

Bought a 2016 Van from them and had it about 3 days before the fuel line popped out. Called them…read moreand told them the issue. Owner said to just pop it back on. Well they had to have replaced the oil cooler because it's not the original one at all, Anyways had to buy a new fuel line for the fuel rail that needed the clips to pop on and stay locked. First car i bought from them was pretty good car. The last 2 Hyundai. that one was was a headache to fix but i got it fixed now this van I've had not even a full month and i already need a new motor. 10,600 Gone. I want to say that i want to give them my business again, but they will never see my money ever again He's got So called mechanics that don't know their ass from there elbow. Save your money and buy from someone else. Ace Auto Sales is complete garbage.

They sell junk vehicles!!! Do not buy from this business!! We purchased 2 vans for our business and…read moreafter week one the thermostat went out in one and the transmission was slipping in the other one. Three weeks later, in the same day... Van # 1 leaks out 3 quarts of oil. Van # 2 the transmission goes out, and our mechanic tells us there are multiple issues besides the transmission!!! We spent almost $30,000 to buy junk!!! They offered to fix the vans at a discounted rate so we can give the dealership more money!!! How can they be trusted to fix them right???? Great gig here.. buy junk so they can fix your junk!! This place gets zero stars!! Owner... not a good guy!

I would not recommend buying a vehicle from Mills Honda. I bought a used 2013 CRV. Came with a 6…read moremonth 6000 warranty that covered nothing. Been in and out of their shop since bought. Engine light came on and off also TPMS (which they did fix) the first week I had it and now back in after 2 and half months engine light is on again supposedly they figured out what it was BUT it will cost over $400 out of my pocket (even though have warranty they offered) just to get where the problem is and to see where it's leaking then plus the parts to fix but don't worry they make it sound like they are easing your mind having this warranty. Do not take their warranty they offer and make sure you get everything wrote down. I feel like I got taken advantage of, they do have great salesmen they make you believe they are way better than mom and pop shop and they are far from it. Service manager is NOT easy to deal with. Does not reply to voicemails, my car sat there for a week I ended up stopping there and talking to connor the salesman who sold me the car to help get an answer. If you buy from them make sure it's brand new (factory warranty) or lease you might be ok BUT I guarantee I will never buy from them or recommend them. Which they just lost out on possible two more car sales considering parents are looking and soon to be 16yr old. Just don't want anybody else to deal with this headache. Lesson learned the hard way.

I keep wanting to give them the benefit of the doubt, but it isn't worth it. Took my car in for an…read moreoil gasket change and to check why the check engine light was coming on. When I picked up the car, they ran the diagnostics for the check engine light. The codes were listed on my invoice but nothing was really checked. They just cleared the codes. Then the service manager tells me he took the car for a 5 mile ride to make sure it was okay but when he was driving the VSA light and the triangle light came on. Didn't say anything about checking out why this happened. Told me to drive it awhile and maybe they will go off. What service place sends you home with warning lights still showing on the vehicle? I don't really think this place knows how to repair cars. I told them I would more than likely be calling on Monday to make yet another appointment and the service manager said, "no problem, we won't charge you for another diagnostic check". I would hope not. They should have fixed everything before I left. I was so taken aback I didn't know what to do. Yes, I should have demanded they repair the car then and there. However, it was Friday at 5:00 and I believe their mechanics had already left for the day. They have had more service managers in the short time we have been taking in our car. I'm in the market for a new car and love Honda but knowing how this place operates makes me realize this is not the place to purchase a new car. If their sales force is like their service people, how could you justify buying a car from them? Honda called to check on our satisfaction of service and my husband told them what happened. They said they would call on Monday. So far no phone call. We will be calling them today. Anyone know of a good mechanic that is reliable and works on Hondas?

It was worth the drive to take my Jetta to Auto Import for VW Service. The service writer is nice…read moreand explains details clearly. He was accurate with estimates and time needed. My Jetta is fixed properly. I am glad that I drove to this location for good work, and great customer service.

I've got nothing positive to say. This is a small VW dealer. Their service manager recently quit…read moreand they have the parts manager filling in, who is not knowledgeable or equipped for the position. Loaner car they put me in for the day was absolutely filthy and stinky. I've owned VW's for more than 20 years and have dealt with four other dealers--all much better than Auto Import. Do yourself a favor and drive the extra miles to Eich VW in St. Cloud!

I took my Santa Fe there for recall work. Had I known that in order to replace the alternator,…read morethey had to take off the tensioner belt and that I would probably have to replace it at my own expense (about $450), I wouldn't have let them do that. I got 30 miles towards home and the car lost power. They towed me back and gave me a loaner car. In a few days they called and said another part that they took off was the issue and that the part was no longer available. I researched the part and found that AutoZone carried it. I called Dondlinger's and let them know. They got it from AutoZone in Brainerd. It has been 9 days since they started my car and I still don't have my car back. I'm very unhappy with both Hyundai and Dondelinger for this recall replacement.

From the owner: For a premium selection of new and used Hyundai vehicles, come to Dondelinger Hyundai. At our…read moreHyundai dealership in Brainerd, MN, we have an expansive inventory of cars and SUVs for you to choose from, and our Hyundai service team is here to help when you need repairs. Come to Dondelinger Hyundai today.

Went to price check some battery terminal cables and the old guy who helped me was an a-hole, just…read morestraight up being a dick in his voice and attitude, and was SO confident on the information he gave me, about MY car that I've owned all my life. Bro was straight up arguing back with me about everything, I wasn't trying to be rude, I had a straight and calm voice the whole time. But he didn't care one bit what I had to say and cut me off mid sentence multiple times. Note he has never seen my car or drove it, and was telling me the model didn't exist even though every other auto shop I've went to never had an issue. It says on the door what the car is. Didn't even bother asking for a vin number or license plate to look up, as every other shop does. Props to the younger new hires working because they're the only nice people there who don't actually seem to hate their job and everyone else around them. Ask for someone else if you get one of those douchebag old farts who think they know everything and won't back down no matter what you say. Go to oriellys or advanced auto if you want someone who, yes may still hate their job, but doesn't take it out on the customers and knows what they're talking about when it comes to vehicles.

went down to the store for a oil additive and the staff was super helpfull don had the information…read morefor all of my questions