This is the only company I prefer to work with - always prompt, on time and super friendly. Over…read morethe last 8 years I have used them numerous times for my vacation rentals and I am always so pleased - fantastic team and company!

One of our air conditioners went out last night. I called early this morning at 7:00 and left a…read moremessage. They called back in 5 min and said they would get to me today. . Dillon came out at 11 and fixed it! Yay! I have a cool house again.

IMO, Preferred Environmental is the best choice during these difficult times in finding a…read morecontractor who will actually do what they say!

Required A/C duct cleaning. They came out and quoted a price to include a military discount. The…read moretechnician was on time, professional and made sure I knew everything he was doing. Took him over 10 hours to clean the vents with no breaks. I highly recommend this company.

I received a call from our technician, Dom, within 5 min of hanging up the phone with the office…read more It was for an 'out of hours' call on a Saturday. Dom was at my unit in no less than 15 min. Very helpful and informative. He will be returning to do our biannual servicing to the unit. He was kind, patient and knowledgable. He went above and beyond. Thank you for hiring such a customer forward employee.

A good friend call in A Superior Mechanical after the builder and mechanical company that installed…read morethe HVAC system in her new home were unable to diagnose and fix the problem. My presence was requested as I've built several home and have personally installed home mechanical systems, as well as dealt with sub contractors in instances, to interface and ask questions. When Brandon, the technician showed up, we were struck by his personality, his professionalism, and his knowledge. After a brief explanation of the problem, he set out an inspection plan, and met with us to thoroughly explain the process, and provided a detailed proposal for the work. We were both struck by how pleasant the experience was, and the confidence inspired by the entire process. After several months of frustration, we are looking forward to a smooth resolution of the problem with this company. It's a pleasure to see that courtesy, competence, and service are not dead, after-all!

We had a backup and Jonathan came out to resolve. We agreed to a camera inspection and rotor. He…read moretold us that there was a break in the line and that we needed to replace it. He told us it works be $25k. When we didn't immediately agree to get the $25k in work done (who doesn't get a second opinion for that much work?), he informed us that we had to pay extra for a copy of the video!! The rotor and "camera" cost us $749. The next day, I called him asking for a copy of the estimate bc I hadn't received it via email yet. He said that he doesn't give written estimates bc we might use it to get a cheaper quote from someone else!! We didn't use the water at all until we tried flushing once the next day. The backup was back, which wouldn't be too surprising if there was a break. We called a different plumber. He did another rotor and camera for $400. He didn't find a break. He also provided us with a copy of the video and a written estimate if we wanted to replace the cast iron. We watched the video. The pipe is in surprisingly good condition and there is no break. It's unclear what caused the backup. It's been over a month and there has been no further issues. I called Jonathan and asked to see the video showing the break or a refund of only the cost of the camera. He repeatedly *insisted* that he never told us that there was a break and that he only told us to jet the line. No wonder he refused to provide a written estimate. Fortunately, I had the payment receipt which mentioned the break. He then started to discuss not charging us for another camera if we hired him to put in a cutout. I declined and he said that he'd call me back in half an hour. He didn't call back. When i texted him late that evening, he demanded to see the video showing no break. Why does he want the video showing no breaks when he insisted that he never said that there were breaks? Maybe I should have sent it to him, but he had already gaslit me and now he was moving the goalposts. I told him I'd play if for him if he came over, but I wasn't going to email it to him. He refused. I told him that I'd send it if he sent the video showing a break. He didn't respond (this part was over text). I have no evidence that he even did the camera. His rotor job appears to also have also been subpar considering the backup reoccurred so quickly and the pipes are fine now that another plumber rotored them.

This company was recommended by a property manager and I was very satisfied with the service. I was…read moreable to get an appointment quickly. Henry did a great job installing our water heater. He also explained the warranty. He cleaned the area and moved everything back where we had it, he was respectful and professional. I contacted 3 other companies, but this one had the best value and they even offer a military discount! They had great reviews as well. Overall I would recommend this company!

Needed a few electrical outlets and switches to be troubleshot around my older townhouse and…read moregarage. The service tech that came was astute at accessing the issue and explaining to me what the resolve would be. The first issues at hand was a halway three-way switch that would only work if the other switch was in the on position. The service tech spent about 30-45 correcting the wiring so that the both light switches work as advertised. The second was correcting the wiring in my garage which at first seemed like a daunting task due to the accessibility/small crawl space to get where the electrical work was required. But yet again, the service tech knock this project out seamlessly and better than than initially thought. The total cost for these repairs was approximately $400 for a couple hours of work. As a homeowner, that cost seemed reasonable enough for that peace of mind that an electrical issue was corrected to code. And with that, I highly recommend this business if you're looking for a straight forward, reasonable, professional electrician.

Heat pump compressor when out on a Friday and a great crew from Holt Phillips was there early…read moreMonday morning to install a whole Trane system in 5 hours.

Easy to schedule appointment, tech was on time and performed the repairs in a timely manner with…read morefinal costs being reasonable. All one can expect from a business in today's service industry.

Came out the same day and fixed the problem. The service person was Nick and he knew just what to…read moredo and completed the plumbing job in no time. We were very pleased with him and he was very professional and friendly.

Castens Electric did some electrical work on my warehouse. They were fast, knowledgeable, and…read morefairly priced.

Would not recommend at all. Overpriced and did not show up in time, came to the job unprepared, and…read morepeople just stood around and still got charged. Paid them a lot of money over the course of a number of months. Zero customer service. Beware of their reply to reviews. Their response to my google review exemplifies their lack of accountability for anything. They even used my house in their advertising without my authorization. Had to tell them to take it down. I only saw it when someone else complained about their work and service with my house on the review.

Do not hire, bad company, installed to large of a ac unit, didn't hang ducts, so caused a major…read moremildew problem in house, he wouldn't fix, keep harassing me instead. Show up finally an still didn't pass inspection... I an senior that font need all the grief he created an not fix. So I had fixed an had mildew removed, an will be sueing this company to atleast pay for mildew damage, didn't hang ducts, very unprofessional an rude...

I should have read the reviews first because what happened to me, happened to someone else. I am…read moredisgusted by the fees this company charged me and quoted me for work. Not all of us who live on 30A are wealthy, but they are going to take advantage of the area! I should have called around before I had them come out for a service call. $50 trip charge, $160 charge just to find the leak, then they charged me $171 for the first pound of freon and $100 for each additional pound. Other HVAC companies (Odis Brown) in Santa Rosa Beach are charging $80 a pound. So just to find the leak and give me 3 pounds of freon, I was charged $630. The guy was here for one hour. How do I know, because my ring doorbell can prove it. Plus he had to leave and go pick up freon since he forgot it so i'm sure that was added in the price. Additionally, this company quoted me over $2k to replace a coil in my indoor unit, which included a $125 acquisition fee just to get the part that was under warranty. Who charges a fee just to order in a part? THAT REDUCTION RIGHT AWAY IS ALSO IN THE EMAIL. So if you complain, they will reduce the cost but if you don't, you're stuck paying an ACQUISITION FEE to just GET YOUR PART? I asked for their hourly labor rate and how long it would take because it was not broken down on the quote and the response I got back was "As far as the rest we price all our jobs based on flat rate pricing which has labor and materials included for each line item". The parts were already listed as line items on my quote so they clearly do not want to provide me an hourly rate and are full of $hit! Then they added on a wet safety switch to my quote and told me originally that "You don't have to have the wet safety switch but it is highly recommended". When I questioned him again about it through email, Bob stated that "it is required by code to have a secondary drain protection ie the wet safety switch under all air handlers". So first he tells me "I don't have to have it", then he tells me "it's required". So which is it Bob? I INCLUDED SCREEN SHOTS OF MY EMAILS WITH BOB SHOWING HIM CHANGING HIS STORY. Quoted me $210 for a line drier which I found out is necessary when replacing a coil, but when I called around for pricing I was quoted only $75 dollars for that part and the labor to install it was already included. So to conclude, Beachside's labor to replace a coil was over $2k and I got a new quote from Odis Brown for around $700 not including tax. COPY OF QUOTE BEACHSIDE'S ATTACHED. DO NOT RECOMMEND, they are ripping people off and adding on unnecessary parts to get a higher invoice. Oh and the tech will require you to pay immediately upon his departure...they clearly want their money asap.