My well pump broke and I had no water. I called D.D. Golder and they came out the same day and…read morereplaced my well pump. I was very pleased with their service. The man that did the work never took a break even when a light rain started. Quality work and fair price. I would definitely use their service again.

Had some issues with green staining on my fixtures and was starting to notice pinhole leaks. After…read morea few repair attempts from another company, I had D&D Golder come out to test my water on-site. They found that my pH was low and clearly explained my options to correct the issue. It was great to get a detailed explanation of how everything works. that the treatment system is installed, I no longer have to worry about leaking fixtures.

My water well pump was sucking air. After reading the reviews and doing some research on different…read morecompanies, I went with Jones Well Drilling out of Harford Co - (410) 692-6981 - the guys who came out were knowledgeable and explained everything they were doing to trouble shoot the issue thoroughly. I only needed a new check valve and they are testing my water for me at no charge. There was no upselling, they explained how they get paid per job NOT on commission, which gave me peace of mind. Thank you Jones Well Drilling for a job well done!

Dave Kelly is the best in the business. He put my well and pump in when we built our new home and…read morehad always been quick to respond whenever we had a problem - like when an electric strike took out our well pump. Was there within two hours and replace it that day. Highly recommend them.

Everyone in the house got sick this spring - even the pets. Had been using Keyes for years, they…read morecame out to check things out "Oh, this thing somehow got bent," the tech said. Somehow? You're the only folks touching the equipment. Whatever it was impacted our filtration. I asked for a water test that day so we knew what we'd been drinking given every living thing in the house was ill. The tech flat our refused. "I'd rather come back in two weeks once these changes take effect." WTH? We immediately had professional water testing done and long story short - heavy metal poisoining. Their refusal to test the water that day (which I have documented and will post here if they push back on this review) was inexcusable. Broke all trust and we've moved on to another company.

Early Saturday evening I turned the water on. Unfortunately, we had no water. This came as no…read moresurprise because our well pump was old. Called THOMAS G. KEYES Saturday evening and spoke to Adam. Adam came out first thing Sunday morning and installed a new well pump. Thank you Thomas G. Keyes for being there for your customers on a weekend. Adam worked very hard in the hot sun, pulling that old pump and installing a new one. He was extremely professional, quite an asset to have!!

Purchased my home in August of 2022. They installed my well while I was under contract. Cut through…read moremy French drains and just piled the dirt on top. Did not fix anything. I called and reported this to them. They said you're not the customer and wiped their hands clean.

I have need well repairs twice in the past 3 months. One self inflicted, one not. First was I…read moresnapped off the top of the well case. Made a call around 2pm, described what happened and the repair guys were out early the next morning. Todays was no water. Pump died. Even better service. Within about an hour of the call, the same guys were here. Both times they did the job knowledgeably, had all the necessary supplies. And I was explained exactly what was happening. The company will get my recommendation.

The buyer of my former house used this company to inspect the water and well systems…read more They tried upselling a bunch of work that didn't need done. The inspector said the well pump was pulling "too much amperage" at 8.5amps even though the pump was rated to run at 9.3 amps. He recommended replacing the electric wire to the pump and replacing the pump, even though the pump was less than a year old. He also incorrectly identified the pump make and model. They then tried citing the EPA for Ph on residential drinking water systems despite the fact the EPA doesn't mandate or regulate residential systems, and the test results were well within the county's guidelines. In summary, they have no clue what they are doing, but are willing to upcharge unknowing customers for excess work and use invalid sources to scare customers into spending money.

Please be careful dealing with this company. What they charge for a routine service call is absurd…read more $150 for the service call and then being billed again $150 an hour for the job is absurd. This is just for the water softener. Please take a look at the picture, it is their bill.