I called for a non-emergency issue with a pump attached to our basement utility sink. I left a…read moremessage and my call was returned promptly. The office staff was professional and pleasant. She asked a number of questions some of which I couldn't answer (question-what kind of pump? My answer "black"). Not once was I made to feel silly because I didn't know the answers. The appointment was made quickly, I was surprised that it would be the next day. Lou arrived promptly and was easy to speak with. He addressed the pump issue, checked the pressure in my well tank, fixed leaking gas lines and fixed my sump pump. The cost was in the range I expected. The most impressive thing is that he left the area cleaner than when he arrived! He even cleaned my utility sink (yes, it was in need of it, but...)! I definitely will call again for plumbing needs.

Nice people. Used them a couple of times. Haven't had any issues. They do the job right and thats…read morewhat I care about.

Prompt response, quick service, installation issue…read more Called Joe for an estimate,promptly responded and scheduled for an estimate.Charged 300$ for the Sump pump replacement and offered to do on the spot. Installation was done quickly After the couple hours of installation (July 8) noticed water leaking from discharge pipe to check valve. Informed Joe, said he would drop in to check. After few days the water was still dripping followed by whistling noise, I did a temporary fix of boot strapping the pipe to fix the leak and whistling noise. Wish it was a better job, didn't expect pipe to leak within few hours of installation Will update this thread if any thing changes

Joe from Sewer Genie showed up on a last minute call for a sewer pump problem…read moreand stayed until it was fixed. Turned out to be not only prompt, but knowledgable and honest. Saved me at least $1000 by triple checking the pump and honestly showing me that it was clogged and not burned out.

I hadn't been to the Parlor since 2004!!- I have 2 previous tattoos done here & wanted my newest…read moreimage to come from here as well. I didn't remember Mr. Paul Nolin from 22 years ago, but I will NEVER 4get him NOW!!! Paul did an AMAZING JOB ON MY LATEST TATTOO!! Thank you Paul & I will send a pic of my personal - pinky- ring when I see my Dad again in early August!

Chris was easy to deal with and very professional, he was polite and took time to listen. we had…read moreput in for quote on a replacement HVAC UNIT and we had heard lots of horror stories with the big intallers with questionable quotation and other practices. He also followed back on many questions and installed the unit with the utmost care

My bathroom sink was clogged and I couldn't locate the issue. They came right out the day after I…read morecontacted them and fixed not only the clog but a couple of other plumbing issues I had. Very professional, quick, and neat, and the pricing was reasonable. Would use again!

Water started pouring out from under our kitchen sink, and I needed a plumber immediately! I have a…read moregreat plumber that I'd hired years ago for a big renovation, but that person was not available on an emergency basis. I chose Mike based on the Yelp reviews, thanks Yelpers! Mike answered the phone on the first ring and was fantastic with communication. He gave me his cell phone number so I could text him pictures of the plumbing set up at my home. Mike's employee, Julian, showed up right at the scheduled time of 8 am and was wearing a mask, which I appreciate. Julian was friendly, polite, organized, and efficient. I felt comfortable having him work at my house. The price was reasonable and they gave us a 10% discount for paying in cash. I like it when businesses do that. Julian did a nice job. Have a look at my photos of before and after! We decided to upgrade our bathroom faucet, as well. We are thinking of having a couple more plumbing projects done and we would certainly use these plumbers!

We recently had a couple of very good experiences with Copperhead. We had them replace a bunch of…read moreold sink shut off valves and rebuild a couple of shower handles that needed cartridges and other parts replaced and everything went well. Josh did most of the work and was very professional, tested everything well before leaving, was thorough and was very easy to work with. The scheduling of the appointments through Amanda and others in the office went well too. I had been a long time customer when Tom was there too but have not experienced issues more recently with them as others have expressed in their reviews. Luckily we have not had major A/C or plumbing issues so I can't say whether that would be different so you'll have to assess for yourself based on all of the reviews listed.

From my understanding, the amazing guys who owned and worked at Copperhead Plumbing were bought…read moreout. The quality of service is now atrocious. Water stains on the 1st floor ceiling from a toilet that was removed and replaced (you don't even want to know why they did this). The replaced bathroom ceiling fan was not set right, so there is an ugly gap next to it. For the minimal work they did, they charged me over $1,000, then they tried to charge me another $600 for replacing the flapper and flusher in the toilet (I kid you not - $20 of parts, 5 minutes of work = $600). What a great company this used to be.

job completed well clog cleared very expensive for drain cleaning i thought it would be less…read moreexpensive for the time it took to clear the drain needs to be less expensive.

Here is a draft of the review that balances your appreciation for their technical skill with your…read morevalid frustrations regarding their pricing structure. Review for Roto-Rooter Rating: I have mixed feelings about my recent experience with Roto-Rooter. On one hand, their technicians are excellent. This was my second time in less than a year having the same sink snaked, and just like the first time, the plumber was professional, timely, neat, and successfully unclogged the drain. If you are in an emergency and need someone reliable who will get the job done right, they are definitely the way to go. However, I find it increasingly difficult to justify using them as a "go-to" service due to the lack of incentive for loyal customers. Paying full price for the same recurring issue within a single year feels steep. While the plumber did offer a $100 discount this time, that is a standard coupon amount I likely could have found elsewhere. What is more frustrating is that I've gone above and beyond to prevent this: * I purchased their proprietary maintenance cleaner (at 3x the price of standard retail cleaners) and used it exactly as instructed. * As a two-family household, we are extremely cognizant of what goes down our drains. * We previously used them for a major sewer line repair--a nearly five-figure job--less than five years ago. I would expect that level of history and investment to place us in a "high-value client" bracket with better pricing protection. The reality is that if it isn't an emergency, there are much more affordable options available for a standard drain snaking. Summary: Great quality and highly reliable, but the pricing model doesn't seem to value repeat customers or long-term loyalty. -- Jason

Quick to respond and come out Clean and efficient…read more Rebuilt an older toilet for a very fair price Would recommend Todd and definitely use them again

Todd was great! We needed a plumber to come within the week to take out a toilet in preparation for…read moreour floors getting redone. He also fix another toilet issue in our other bathroom. Nice guy and very responsive!! Will definitely use him again.

They arrived and found the problem immediately and fixed it. No more leaky plumbing in my sink…read morearea. Thanks Izzy Plumbing

Smart, competent technicians quickly came when we called with a broken hot water heater. Later that…read moreday, the job was done and we were back in business with minimal down time. The techs were pleasant and knowledgeable, happy to explain anything we asked about. Every part of dealing with them, from the call to their office to when they left our home was easy and well done.

Called because we had a leaking washing machine spicket that was very old. They came within a…read morecouple of hours and to my surprise it was the owner himself. Very respectable and knowledgeable. Assured that the work could be done that day. Great work and very clean. I had both replaced and also asked him to replace our outdoor spicket which was old and he gladly did. Price was very reasonable and fair. He pulled no punches and the work was expertly done. Would recommend them to everyone!!!

I would give more than 5* if available. I had a clogged shower drain. From the start Mike (owner)…read morehandled the call like I wish every owner would. He answered the phone and took my information and scheduled me for later that day. He arrived later that afternoon with a call before coming. He analyzed the problem including taking pictures and gave me an estimate. He snaked the drain and then tested the results. He guarantees the work for 1 year. He was very conscious of cleanliness (wearing booties and the like) and very efficient. He left me a very happy customer. I will definitely be using him again.