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    Quality Pro Services

    4.7 (30 reviews)
    Closed Closed
    Updated a few days ago

    Get pricing & availability

    Response time

    2 hours

    Response rate

    100%

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    Services - Quality Pro Services

    Plumbing inspection

    Quality Pro Services Photos

    Recommended Reviews - Quality Pro Services

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    After
    Hector G.

    I received great attentive service throughout the process and the repair was completed in a quick direct way with the team informing us of the status as progress was made. The pricing was fair and competitive if not as straightforward as I expected. The kitchen sink drain was snaked and new sink drain pipes installed.

    Outdoor water spigot

    Had Quality Pro Services here today and they did a phenomenal job. Fast! Efficient and affordable I now have a new hose bib (AKA outdoor water spigot) They drilled through the foundation Tapped into the plumbing Fitted with a frost free spigot And gone in less than 90 minutes!!! Would highly recommend!!

    Newly installed hot water heater and shut-off valve.

    I was out of town when my tenant reported no hot water. I searched Yelp and other sources for a reliable, reasonably priced plumber and found Quality Pro Services. They proved to be as excellent as their reviews suggested. A few issues came up. There always seem to be complexities with a job like this. But we talked it through to very satisfying results, and ultimately, the cost of the job was very close to the original estimate. I will call upon this company the next time I need a plumber.

    Existing damaged pipe

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    5 months ago

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    Michael R.

    Thank you Lisa!

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    6 years ago

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    Michael R.

    Helpful 29
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    1 year ago

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    2 years ago

    Fast service - Good communication and professional. fixed the problem. Would definitely use again.

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    3 years ago

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    4 years ago

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    Michael R.

    Thank you Hector! Much appreciated!

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    4 years ago

    Very quick response. Very professional. Thoughtful repair planning. Kept the working site clean. Great service!

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    Michael R.

    Thank you Jun!

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    6 years ago

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    6 years ago

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    Michael R.

    Thank you again John!

    Helpful 1
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    4 years ago

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    Michael R.

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    5 years ago

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    Michael R.

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    6 years ago

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    Michael R.

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    3 years ago

    They charged high price and was unable to diagnose the problem. I used Freedom plumbing instead. They did the job for a third of the price

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    4 years ago

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    Michael R.

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    3 years ago

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    Michael R.

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    5 years ago

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    Michael R.

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    3 years ago

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    Michael R.

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    4 years ago

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    Michael R.

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    3 years ago

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    Michael R.

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    6 years ago

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    Michael R.

    Thank you for your feedback!

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    4 years ago

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    Michael R.

    HI Junior! Thank you for your feedback! Have a great weekend! Mike

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    4 years ago

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    Michael R.

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    5 years ago

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    Michael R.

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    6 years ago

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    Michael R.

    Thank you Lauren!

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    5 years ago

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    Michael R.

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    5 years ago

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    Michael R.

    Thank you Terri!

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    7 years ago

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    Michael R.

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    6 years ago

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    Michael R.

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    6 years ago

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    5 years ago

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    Ask the Community - Quality Pro Services

    Review Highlights - Quality Pro Services

    Mike was great to work with to coordinate times, and Julian did an awesome job and was great to deal with as well.

    Mentioned in 14 reviews

    Read more highlights

    Copperhead Plumbing, Heating, Cooling & Electrical

    Copperhead Plumbing, Heating, Cooling & Electrical

    3.8
    (34 reviews)

    TRUST ME - STAY AWAY!! As other customers here wrote, I too wish I had read all the negative…read morereviews about this business, but I was unaware that Tom, the previous owner of Copperhead sold to new owners who are a *NIGHTMARE TO DEAL WITH!!* I typically never right a bad review, on the contrary, I'm the one who writes the best and most positive reviews, because I believe people and businesses deserve great recognition and great reviews when warranted. However unfortunately this is NOT the case with the new owner(s) who took over Copperhead Plumbing. I spoke with a Dan, and then realized what everyone else was saying, how the new owner(s) completely destroyed the great reputation Tom built before he retired. I had called a Dan to discuss the repair needed for our boiler. We have 3 zones at home, and the upstairs heat zone to the bedrooms was not working, and my husband tried to change the valve, but had trouble rewiring it although he's an electrical engineer, he felt it better to call the plumber because he needed them to rewire it correctly. Note: The two zones downstairs were working great! Two very young techs came at 8:30 am and 3 hours later were still by the boiler trying to as they said "trying to figure it out". We asked them to not touch the valves or wires for the two other zones as they worked perfectly. I was at work and husband home occasionally checking for any updates from these two young men, and eventually became very worried and concerned with no answers on what was going on. I called the office trying to get an answer on why they were still there 3 hours later, "trying to figure it out" for repairing the ONE ZONE in order to get heat to the 2nd floor bedrooms. I spoke to Dan about our concerns and he rudely and abruptly was raising his voice, and told me "your husband broke the boiler" and it will cost you close to $3,000 for repairs and parts. Plus $300 for the service call today. Needless to say I thought to myself "What kind of company and employees have taken over Copperhead? I don't need to be talked down to this way" This is appalling, unprofessional, and unacceptable to be spoken to and falsely accusing a customer this way, just to *cover his young inexperienced or not well trained technicians*, who apparently seem they were the ones who BROKE OUR BOILER while poking around there for 3 full hours, and now expecting us to pay $3,000 to fix the damage that occurred while they were there!! I once again reminded Dan, that we had HEAT DOWNSTAIRS before the techs arrived, and before they left charged us $300, and after they left, later in the evening we discovered *WE HAD NO HEAT, AND OUR FAMILY PRACTICALLY FROZE* from the cold. Dan and techs was aware I had an elderly mom with Alzheimer's and young grandchildren, (one a baby) in our home - unforgivable!! I gave Dan an opportunity to redeem himself and the business, asking him to send us a more experienced technician the next day (Sat.) and he said he was going to charge us an *Emergency Visit*, in addition to the $200 we paid him the previous day! This was his opportunity to make good, and take care of the damage and frustration our family all went through by leaving us with no heat even downstairs where we had heat before the techs came to our home, and then NO HEAT we discovered after they left. The two zones downstairs which were working when those young techs walked in, was no longer working when they walked out. Not difficult to see whose at fault and why we suddenly had no heat after techs were "trying to figure it out!"

    From my understanding, the amazing guys who owned and worked at Copperhead Plumbing were bought…read moreout. The quality of service is now atrocious. Water stains on the 1st floor ceiling from a toilet that was removed and replaced (you don't even want to know why they did this). The replaced bathroom ceiling fan was not set right, so there is an ugly gap next to it. For the minimal work they did, they charged me over $1,000, then they tried to charge me another $600 for replacing the flapper and flusher in the toilet (I kid you not - $20 of parts, 5 minutes of work = $600). What a great company this used to be.

    Quality Pro Services - plumbing - Updated July 2026

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