Always travel from this station when taking bart and it's a quick bus trip from downtown San Jose…read moreand where I live. The hours need to be posted outside the gate area not just on the agent window.

This station is clean and well maintained. It is not really close to anything else by walking…read moredistance, but I suppose the nearby bus stations can get you where you need to go. There are plenty of bright lights when night falls.

I came to pick up my wife and her aunt from here when they took the BART from San Francisco to come…read moreback to Fremont. The price to take the BART is very reasonable which is why I can see people using it. It also helps when you don't have to sit in like over an hour traffic and then looking for parking. When I came to pick up my wife here, it was pretty easy. The station was not busy at all and my wife saw me after I pulled into the pickup area. There a lot of parking spots here too. I first went to the other side of the station where I was closer to the apartments but then had to go to the right spot to pick up my wife.

Clean well, maintained station for South Fremont serving the Warm Springs area…read more Accessible, friendly with plenty of parking, escalators and elevators, all functioning. Very different experience from the dirty stations in San Francisco

Had a great experience with our driver Bhati! He was on time, professional and very kind. Would…read morerecommend this to my friends!! The pole was a little hard to dance on though fyi. Not too much space on the medium sized van

I used Cali party bus to take me and a group of friends to a concert last night and we had an…read moreamazing experience. Booking was super easy and I was able to schedule a phone call with them to answer all my questions. Rico was our driver and he was 10/10. He was super professional and just all around a nice guy. The bus was clean and comfortable. Will absolutely book with this company again and would definitely request Rico.

Came here a few times for my inlaws' senior passes. Security guards and support personnel were very…read morefriendly, professional, and knowledgeable with what they do.

A Call for Genuine Transportation Solutions…read more It's astonishing to witness the blatant disregard for implementing an efficient route to & from south county. These areas remain starkly neglected, despite persistent appeals for more expedient transportation options. The proposed system, which serves a few bus stops -- 1 in Gilroy, 1 in Morgan Hill, & potentially another in South San Jose--would connect a lot quicker to Diridon Station, but the current system, with several bus stops along Monterey Rd without ever going in the freeway, fails to quickly connect to Diridon Station for Caltrain. This oversight particularly affects those living just south of the Caltrain service cutoff during off-peak hours. Moreover, the notion of a separate route connecting to the North San Jose/Berryessa BART Station remains a distant dream. The insistence that the Rapid 568 is sufficient simply because it bears the label "rapid" is both misleading & disheartening. Residents of Morgan Hill & Gilroy have expressed that these services are far too slow, which takes over 2 times or even 3 or 4 times as long as a car ride. The reality is stark: driving from Morgan Hill to Diridon Station takes around 25 minutes, while the so-called "Rapid 568" drags on for over 50 minutes. One could just as easily rename it the "Less Slow 568." The route's failure to utilize the freeway for faster transit is baffling. The bus company even sometimes has the buses to say "Spare The Air", & to encourage people to take the bus instead of driving, which comes at the expense of their sleep time if they choose to use it for work purposes, all by which they won't if they have the ability & means to get a car. And despite the bus company encouraging people to take public transportation, most of those working in the corporate or headquarters level of the VTA bus company drive to & from work & don't do their part, highlighting a major hypocrisy among them! Is it too much to ask for a direct bus route that connects Gilroy to Diridon Station with minimal stops near the freeway? The alternatives are hardly feasible. For those considering rideshare options like Lyft or Uber, the financial burden is staggering--always over $30 or even often over $40 for a one-way trip, not to mention the expectation of tipping the driver. This scenario is not sustainable for daily commutes, especially for those in Morgan Hill or Gilroy who lack access to a car. A former VTA employee I spoke with expressed dismay at the apparent apathy within route management. He remarked that many of the staff seem to go to work just for a paycheck, a troubling indictment of a system that should prioritize the needs of its community. Imagine the transformation that could occur if these decision-makers were to relocate to Morgan Hill or Gilroy & rely on public transportation for their daily commutes. Their perspective would undoubtedly shift, catalyzing much-needed improvements in service. Unfortunately, the prevailing reality is that public transportation is not serving the people effectively. While there may be lofty goals to encourage a shift away from personal vehicles, such aspirations falter when faced with the prospect of sacrificing over 1 hour of commuting time for a 1 way trip, which means well over 2 hours in total daily commute when going to work only to much of San Jose & especially Santa Clara, especially if it means sacrificing almost half of normal sleep time just to take public transportation. This isn't merely conjecture; it's a palpable truth that drives individuals back to their cars, seeking convenience over inconvenience. The cycle is self-perpetuating. As more individuals opt for personal vehicles due to the inefficiencies of public transport, the ridership declines, leading to dwindling revenue for the very services that should be thriving. When I finally buy my own car, I won't miss public transportation in the slightest. I will relish the freedom it provides, & I can only predict that my experience will mirror that of countless others who find themselves in the same position. Ultimately, the message is clear: you reap what you sow. If public transportation continues on this path of neglect & inefficiency, it risks becoming obsolete. Change won't come from mere wishful thinking; it must be driven by the voices of those who demand better. Only through active engagement & persistent requests & having the city or county to put more serious people who won't be spending tax money unwisely but rather wisely to put more efficient route to work can we hope to create a transportation system that truly serves its community.

The bus driver on Route 27 in Los Gatos at 10:30 in the morning was awesome! He could tell I was…read moretrying to catch his bus & he actually waited for me! He was definitely patient & friendly. Thanks for hiring such a nice person!

drivers do not care if they pass a stop early. plan one extra hour regardless of what the schedule…read moresays. also very randomly very late so just don't trust the schedule

Matt was a great driver. Took us to sacramento from Modesto safely. Let us put music. Had a smooth…read morefield trip. Definitely recommend.

Matt was an amazing guy and had a really good selection of movies. He also took us all the way out…read moreto Long Beach for a school trip and he also took us all the way back to Stockton. Overall a really great trip.

Professional, punctual, and great customer service. Cant beat the price, to and from cA airports.read more

Very disappointed that the bus pick up spot at the airport location in San Jose had changed. By the…read moretime I realized, I ran to the other location and the bus driver drove right past me as I was waving and running toward him. I went to the original spot as I knew he would come back around again and I was again, waving and flailing and he passed me again. I ended up having to pay $204 to rent a car at 12:30am since I couldn't get a hold of any driver via phone. I paid extra for the 'cancellation' or any issue with the ride and the company would not give me a refund. I also paid extra and left an $8 tip and the company Groome would not refund my $8 tip either. Very disappointed. I have used this service many times throughout the years and doubt I will ever use them again because of this experience and their refund issue - especially with the $8 tip. The driver that left me behind, twice, does not deserve the tip.

Raphael goes above and beyond for customers and their events. I have recently used them a few weeks…read moreago for a shuttle to top golf and back, and everyone had a great time. Motor coaches, mini busses, vans, limousines, they got it all and they do a great job at showing up on time and in professional vehicles. I guess only thing I can recommend is to not lose your stuff, as they aren't baby sitters who pickup after you ;) Grown adults shouldn't have any issues working with Umbrella!

What you look for in a bus company is to safely and efficiently get passengers from Point A to…read morePoint B. Umbrella Bus barely got our passengers from Point A to Point B, did not do so efficiently, and arguably didn't do it terribly safely. We booked Umbrella for a 54-passenger shuttle to transport wedding guests from our wedding hotel to our ceremony venue, and then from the ceremony venue to the reception venue ($1050 total). I confirmed this itinerary with their staff by email and phone several times (at least three), because they kept sending me invoices that only showed a partial itinerary, but they assured me that they had the correct itinerary written down and would read off the correct itinerary on the phone when I called. On the first trip, the bus driver got the bottom of the bus stuck on a steep hill, rendering it unable to move. Guests had to walk nearly a quarter mile from where the bus got stuck to the ceremony site. The bus was also blocking the entrance to the park where the ceremony was held, meaning that park visitors and several wedding guests who were behind it were severely delayed in getting into the park. We had a couple of guests who missed some of the wedding ceremony because the bus blocked the entrance for so long. It would've been 3.5 stars if only for this, since it wasn't 100% the driver's fault, though he should really have known what the buses he drives are able to handle. On the second trip, though, despite me confirming the destinations in the itinerary with Umbrella MULTIPLE TIMES, the driver had somehow been given the wrong destination by their dispatch, and took guests back to the hotel instead of to the wedding reception venue. My family members had to argue with the driver, who insisted that he'd been told to take everyone back to the hotel, and "I'm only doing two trips, how will people get back to the hotel?" but he eventually relented and took everyone to the reception instead, but meant that most of the guests were delayed by quite a bit in getting to the reception. This definitely wasn't the driver's fault though, and was clearly the fault of the company/dispatch. He did eventually take the guests where they needed to go, which we appreciate.

Reduced locations pick up made me stop using this service. Prior to that my experience was top…read morenotch. Bus was always full which means it's probably better than most.

$10 off with this link:…read more www.nacski.com/mr/register.aspx?id=CA34955839 Great service and convenience can't be beat

Initially, I was hesitant about hiring a logistics company for our move from Milpitas to Orange…read moreCounty because of the cost. However, after getting quotes for doing it ourselves - truck rental, gas, hotel, time off work, and potential damage - the professional service actually made financial sense. They provided an all-inclusive quote with no hidden fees, and they stuck to it. Everything was handled well, packing supplies to insurance coverage. The crew was efficient, completing the move in a day that would have taken me longer, and prevented damage that could have costed us a lot. Huge thank you once again.

It's been 10 months and I still don't have my things. At this point I'm asking if I can just pick…read moreup my things myself. I've heard they're low on money but that's no reason to run over people.