Exceptional Service from Beginning to End…read more I cannot say enough positive things about my experience with Isaac Adkison of TE Certified and the exceptional service he provided from our initial consultation through the completion of a significant plumbing repair at my home. I contacted TE Certified after discovering a concealed hot-water leak beneath the slab of my home. From the very first visit, Isaac stood out because of the thoroughness of his assessment, his knowledge, and the amount of time he took to help me understand what was happening and the different options available to address it. This was a major repair decision for me, and rather than rushing me toward a particular solution, Isaac carefully explained the advantages, disadvantages, uncertainties, and long-term considerations associated with each option. Over the days that followed, I had many questions--and I mean many! Isaac answered every one of them with an incredible amount of patience, professionalism, and detail. He never made me feel as though I was asking too much or taking up too much of his time. When I needed clarification about specific items on the estimates, how the proposed reroute would work, the existing plumbing, freeze concerns, accessibility, restoration, or the potential for future issues, he consistently responded with thoughtful and knowledgeable explanations that helped me make an informed decision. What impressed me just as much was his honesty. When there were things he could not know with absolute certainty until the walls were opened or the existing piping was further evaluated, he said so. I greatly appreciated that. I never felt pressured or given false assurances simply for the sake of making a sale. When I ultimately asked Isaac what he would recommend as the best long-term solution for my particular home, he gave me a clear professional recommendation and thoroughly explained his reasoning. That gave my family and me the confidence we needed to proceed with rerouting the hot- and cold-water lines to the kitchen through conditioned interior space. On the day of the work, that same level of professionalism continued. After locating the plumbing manifold beside the refrigerator, Isaac made an extremely clean and precise opening in the drywall, preserving the piece so that it could be neatly replaced afterward. As the routing plan developed, he initially proposed one solution, but when I expressed concern about how it would affect the appearance and countertop area of the kitchen, he listened to my concerns and was completely receptive to exploring an alternative route I suggested. He evaluated it carefully and determined that the new lines could instead be routed behind the refrigerator and stove and through the lower cabinetry to the sink. The result exceeded my expectations. Isaac, with the assistance of Reeves, completed the work with tremendous care and attention to detail. The new lines were insulated, neatly routed and securely installed, and the workmanship throughout was exceptionally clean and organized. They protected the surrounding areas while working, treated the home with care, and left the kitchen looking virtually unchanged despite the extent of the plumbing work that had been completed. You would never know from looking at the finished kitchen that such a significant reroute had taken place. Most importantly, after the new lines were installed and the water was restored, Isaac checked the water meter to verify the result. The meter was no longer moving. After dealing with the stress of a concealed leak and having to keep the hot water shut off, seeing that meter remain still--and knowing the leak had finally been resolved--was an enormous relief. Another thing I greatly respect is that the project remained at the best-case estimate I had authorized: $2,915. There were opportunities throughout this process for the scope or cost to increase, but Isaac remained transparent about the work that was actually necessary and completed the agreed-upon repair accordingly. There is a difference between someone who simply knows how to perform a trade and someone who combines technical expertise with integrity, communication, patience, problem-solving, respect for the homeowner, and genuine pride in his work. In my experience, Isaac demonstrated all of those qualities. I also want to recognize Reeves for his assistance in completing the work so carefully and efficiently. Together, they did an immaculate job. As a homeowner, especially when dealing with a costly repair in an area outside of your own expertise, it is incredibly important to feel that you can trust the person advising you. Isaac earned that trust. He did not just repair a plumbing problem; he helped me understand it, thoughtfully walked me through a difficult decision, listened to my concerns, and ultimately delivered a solution that I feel very confident about. I am genuinely grateful that Isaac was the plumber assigned to m

I requested TE to come out and diagnose why an existing circuit was not getting power. Instead of…read morejust fixing the circuit, I agreed to a new panel for my house since it was 60 years old. The price I was quoted was over 12k. I felt the electrician on my job, Jason S. was very high pressure in his tactics and told me I needed to decide that day, or lose potential discounts. I had also been without a kitchen for over 30 days, so I agreed to the work. The next day Jason and an apprentice come out to start the job. They take one whole day to remove and replace the new panel, no problem. Here is where it goes downhill. On the second day of work, Jason and another apprentice came out and instead of prioritizing the circuit I hired him for, they start installing the hardwired smoke detectors Dekalb county allegedly requires. This took all day! By about 4 pm, I asked if he was going to get the outlet done so I could use my dishwasher and he replied "I guess if I stay here all night". I said I guess thats what you got to do then, and they were here til nearly 8 pm. Then he made several other unprofessional comments about staying late. Jason never came back to my job. A new Electrician came out on Monday, Jason said he had an emergency job. The part where they earned this rating comes when I found out my pool motor circuit was not working on the new GFCI circuit. I explained to them it originally was on a two pole circuit and now they had it on two single poles. It was drawing 240v and they had the model number and should have researched the wiring on their own as professionals. Rather than listen to me, I had to wait all day for the new electrician (with Jason on the phone) come up with a new quote to fix which included trenching up and re-wiring my entire pool, ANOTHER 5 THOUSAND DOLLARS! I was livid. I started looking into this and it turns out I was right, it just needed a 2 pole GFCI. I talked to the second electrician the next day and told him I want to talk to a supervisor or manager. I got a call later in the day from Jeffrey who was going to look into it and get back to me the same day. He did not. He did call me the next morning and agreed to send one of his best guys out to install a 2 pole and see if that solves the problem. Well guess what, it did! And, I didn't have to pay another 5K. I expected to hear back from Jeffrey again to ensure the job was to my satisfaction as you should on a service recovery. I did not. I feel lied to, and that I was robbed and almost taken needlessly for thousands more, had I not done my research which should not be necessary as a layperson. I understand from TE employees the Electricians control the cost, and they get a commission from it. Unfortunately, I paid for an electricians summer vacation because I trusted him. Luis L and Nathan the electricians at TE, thank you! Micah, Gavin, Phillip the apprentices, thank you too! Jeffrey I thank you for doing the minimum by ensuring what I paid for was completed. Jason, no thank you at all. You've sowed distrust in professionals and your industry with your practices.

Outstanding Electric Company!…read more I had an extremely challenging situation with a master bathroom project after the previous contractor abandoned the job. The walls had already been tiled, and the electrical work for the fixtures had been done very poorly. Several electricians and contractors came out to look at the project, but most declined to take it on because the situation was such a mess. Then I called Lightning Bug Electric, and they were absolutely fantastic from the very beginning. They immediately arranged for Cody to come out for a site visit. He took the time to really understand the situation, carefully thought through each challenge, developed a plan, and provided me with a quote on the spot. I was incredibly impressed with his knowledge, professionalism, and willingness to take on a difficult project that others had walked away from. The very next morning at 9:00 a.m., two technicians arrived and got to work. Marcus and Anthony were brilliant, respectful, hardworking, and incredibly skilled. They navigated an extremely complicated situation with expertise and a great attitude. Not only did they never seem frustrated by the challenges they encountered, they were so kind and courteous. They took the time to do the job correctly rather than taking shortcuts. What impressed me most was that all three--Cody and the two technicians--mentioned how much pride they take in their work. And it absolutely showed. The quality of the work was outstanding. They were professional from start to finish, communicated well, showed up when they said they would, and left me feeling confident that the electrical work was finally done properly. Lightning Bug Electrical exceeded my expectations in every way. I would highly recommend them to anyone looking for knowledgeable, professional electricians who genuinely care about the quality of their work. Five stars without hesitation!

Turned out my project was not what they do, but the gentleman that came out , gave me great…read morethoughts on how to fix it.

We just moved to Georgia from Texas into a new home. A day ago our washing machine suddenly stopped…read moreworking. I contacted Ryan and he walked me through some troubleshooting steps and it worked. I'm sure this is a common response to a service request. However, what really caught my attention is that Ryan asked follow-up questions to help me better understand what could have caused the issue and then provided me guidance on what the next steps would be if this happened again. As a new homeowner, I can't express how much of a weight it took off my shoulders. This to me is great customer service and I will be calling them for all of our electrical needs.

Ryan and Stephanie were both great to work with. Stephanie was in constant communication via phone…read moreand text. Ryan responded to texts on a Sunday when I continued to have issues with a breaker. He didn't jump right into replacing the breaker and walked me through the process of elimination to see if it was an appliance versus a bad breaker. He cares about his customers and does the necessary steps instead of going the most expensive route first. I appreciate his honesty and he's just an overall friendly guy.

I had one breaker that didn't trip but wasn't providing power to our main bedroom. Riley from Bray…read moreElectrical troubleshot the problem and had our house back to normal in no time. Highly recommend.

Absolutely terrible! We spent thousands of dollars to have this company redo our electrical box and…read moreit doesn't work. There is zero power and our tenant is without any lights or power in the home. The smug bitch that answers the phone is rude and condescending as hell with zero customer service skills. They told me they can send someone out on WEDNESDAY. It's FRIDAY!! How is a tenant supposed to live in a home with ZERO power!!! And then this woman LIED and tried to accuse us of canceling a prior appt which was never true and completely irrelevant to the fact that the work they've done is insufficient. I'm absolutely disgusted with this trash ass company and will be contacting my bank to reverse the charges for incomplete and faulty work. DO NOT HIRE THIS COMPANY!!! They don't stand by their work. They don't care about customers and they are disgusting ass individuals.

The team was responsive and able to schedule us quickly. They installed new recessed lighting in…read moreseveral rooms, along with pendant lights and chandeliers throughout our home. The pricing was very reasonable, and they took great care to keep the work area clean and protect our home during the installation. The quality of the work was excellent, and everything was completed professionally. We had a great experience and will definitely use them again for future electrical projects.

I needed 3 outlets installed in my home. One on the back deck (through concrete), one on my front…read moreporch (through concrete) and one in my basement bathroom. I thought this would be a hard task but they came, assessed the situation and gave me a great price. I was okay with the price so they got to work and were done in less than 2 hours. Also they did an amazing job cleaning up after themselves when finished. #WouldHighlyRecommend

Had a great experience getting my Tesla Wall Connector installed by Sergio. He arrived on time, had…read morea really positive and professional attitude, and completed the whole job in about 2 hours. The installation was neat and well-organized -- clearly done with care. Sergio also walked me through how everything works and made sure the charger was fully set up and ready before he left. If you need someone reliable for your Tesla charger installation, I wouldn't hesitate to recommend him!

We had a great experience with ATL Strictly Electric. Sergio and his brother installed a new GFCI…read morecircuit for multiple outdoor outlets on our deck and added GFCI outlets for bidet/Japanese toilet installs. They showed up on time, were professional and easy to work with, communicated clearly throughout the job, and cleaned up the work areas when finished. Everything was done correctly and to code, and the final result looks great. If you're looking for a trustworthy residential electrician in the Atlanta area, I'd absolutely recommend ATL Strictly Electric and would use them again.

Highly recommend Kris Beasley. He installed a ceiling fan for us and fixed an outdoor outlet that…read morewas not part of our original request. We will definitely use his services again!

What a wonderful experience using Beazley Electric! Kris was so professional, on time,…read morecommunicative and so easy to work with. I highly recommend this company. I will not hesitate to call Kris for all my future electrical needs. So lucky I found him through Yelp.

Pierre was the electrician who serviced the rooftop of our building. He gave us a detailed…read moreestimate. Pierre was very knowledgeable. He did a thorough upgrade on the breaker box. This allowed us to identify every outlet on the roof. Pierre did a walkthrough before and after to sure that everything was completed. Overall, he is extremely professional. His work ethic is superb. He will be on speed dial for future electrical issues.

Pierre ("Dom") was absolutely the best!! He was very responsive, scheduled the work quickly, and…read morewas so friendly and knowledgeable while on site. I had multiple outlets needing inspection, repair, and replacement as well as a new lighting fixture that needed installation. He fixed everything and took great care of my home and the cost was so reasonable. I will definitely use North Spring Electric again for any electrical work I need and I highly recommend him for any work you may need at your home or business.

First time I used Epie's electrical I went by all the great reviews did not disappoint me. Fast…read moreturnaround with estimate and repairs installing new ceiling fan. The 2 installers came on time were very professional and friendly did a great job. I will use again when needed and would highly recommend. Thanks again Danny V.

I had Epie's do a pretty extensive job for my house and they were simply a delight to work for…read more They were on time, well prepared, knowledgeable, polite, tidy, and kept me informed throughout the entire process. I would highly recommend this company. This is my new electrician.