Went here to buy sealer for my concrete patio. Was told by the employee that I needed two…read morefive-gallon buckets to cover my 600 sqft patio if I wanted to put on two coats. Turns out one bucket was plenty as, according to the manufacturers, each gallon will cover 250-300 sqft. So I went to return the unopened one and was told that there would be a 25% "re-stocking fee" for the return - $40 in this case. No exceptions apparently, even when they told me to unnecessarily buy more than I needed. $40 for somebody to carry one bucket back into the warehouse and update their inventory??? What a joke. Go somewhere else if you value customer service.

My wife telephoned ahead to get availability on a concrete sealer. Rob was very gruff and short on…read morethe phone. Upon arriving, there was another customer in the store and my presence was not even acknowledged till the customer left. Then it was the same rude, careless attitude that she had received on the phone, NOT the way to do business ! Customer service is what it's all about and these guys DON'T have it. We have found the same product, cheaper, elsewhere. Go pound " cement " Westside !

Yesterday the 21 of Sept. 2025, took my old compressor in to ISC for service. Was not working,…read moretalk to Mike Cuffel, he said he'd call as soon as he figured out what was wrong. Before I got on the freeway Mike called to tell me it was just a loose plug that needed tightening. I appreciate his honesty, and excellent service, there lucky to have Mike as a representative for their company. AND NO CHARGE. Joe Blatner JB Industrial Sales, LLC Portland, Oregon

very rude and unprofessional lazy wont help a small order been there twice never go back dont…read morewaiste your time there

We live in Portland and called to price out Sundance. Their prices were significantly less than…read morelocal suppliers so we decided to drive up to get a handful of 2' size boulders. We were greeted right away by nice young man Brody, who explained their pricing and where to find what we were describing. We found several rocks we liked from different stacks so I headed to get help. Brody saw me coming back and immediately came out of the office to offer assistance. We showed him the rocks we wanted and he tagged them and started loading them to be weighed. I was impressed at how efficient, skilled and safely he handled the big equipment. He had us weighed and loaded in no time. We were able to pay the $218 right there at the truck with his hand held device and we were on our way. Overall we were very impressed and the short drive across the river was well worth the savings. We priced out the same number of rocks in similar styles in Portland and the Portland suppliers were nearly twice what we paid here. If you're a dog person, there's added bonus (not related to Sundance) is that they are right next to a huge dog park that we weren't aware of so we were able to take our dog there for some fun afterwards too.

From the owner: Sundance Rockery is a Landscape Materials Supplier serving the Vancouver areas and surrounding…read morecommunity for over 20 years. Sundance Rockery takes pride in our quality of products, our fair pricing, and our commitment to serving our customers with honesty, integrity and joy!

Just to clarify, they don't carry flagstone at all here. (as of 2025) And it's changed its name…read moreagain. That last review sent me on a wild good chase. It was bad experience because I wanted flagstone, but that's not their fault, they were perfectly polite.

Pacific Rockery is a bit confusing. Their signage reads, "Cadman", but "Pacific" is the only…read moredescription able to be found on the internet at this address. Cadman has very affordable prices on a very wide variety of rock and stone materials such as flagstone (huge variety), river rock, rainbow rock, lava rock, landscaping rock of various sizes and types, sand, and others. It is not at all clear how things work on your first visit. Here's how it works: You'll see a small building on your left as you enter. Drive around the back of that building and up onto the scale. The scale attendant / cashier will ask for your first name after they weigh your vehicle, and ask what you want to purchase. If you're selecting larger individual rocks, etc., that you select and can load yourself, you simply go and load up what you want in the yard (they have shovels they can lend you if you need). You drive up onto the scale again after you've selected your materials, and they charge you based on the change in weight of your vehicle. This limits you to being able to select only one type of material at a time. If you have a truck, trailer, etc. and need a large quantity of rock, they'll tell you where to park to get it, and a skip loader operator will load it into your vehicle. Again, it's up onto the scale afterward to pay. Materials here are very inexpensive (much less expensive than one of their competitors directly across the street). The personnel here are very friendly and helpful. I'd definitely recommend starting with Pacific Rockery for all of your landscaping material needs.

Beginning a deck project so I went to Shur-Way based on some positive reviews and was impressed by…read morehow well I was treated. The counter staff was friendly and helpful. Once I ordered my material, Navario Lopez who drove forklift, brought my material out, banded it and helped me arrange it on my ladder racks. I must say, the yard workers were all happy to help and Navario showed patience, safety and attitude that helped me get on my way.

Love this shop. Phil Wiger has given us such fantastic help over the many trips in for boards and…read moretrim on our recent project.

I've been working with Josh Lunceford from the sales department at Parr Lumber for about a year,…read moreand he's been great to work with. He's very knowledgeable, responds fast, and is always willing to help. I'm a deck builder in the PNW, and many of my projects require custom material lists. Josh has helped me with everything from very complex orders worth thousands of dollars to small material pickups. He's even helped me after hours when I needed a quote quickly. If there's a delivery issue or a complicated return, he gets it taken care of fast. As a contractor, having someone reliable like Josh makes a big difference. I really appreciate all his help. Roman Shevliakov Owner, Proman Construction

I ordered deck boards, was told it would be three days until pick up. Called three days later. Said…read moreit wasn't gonna show up until the next day. Called the next day said it wouldn't be here till after the weekend, over an entire week since I ordered.. Terrible communication and my schedule is being affected.

When I call and ask for a specific product and get verbal confirmation that an employee has walked…read moreout and determined it is IN stock and I then I physically come to drop payment and re-confirm at office that it's available and then I set up workers for Saturday and arrange to pay for someone's gas and time to pick it up ONLY to find that I was lied to...it makes me sad. The fact that I then had to scrabble during my work day to find it elsewhere so as to not waste the limited time of my weekend crew. And now I have to spend even more of my time coming back by to get my money?! Wow. Way to suck.

Creative way to deal with Covid. They take measures that actually work. Such as either no people in…read morethe office or limited to two in the office. That actually works where masks don't. Still have to wear a face covering but meh you have to every where else too. Never had a problem finding help to answer questions either.

Always good to stop here for garden supplies. They have great plants at reasonable prices and…read morealways good selection and service. I'm a fan and will continue to return for more.

It's more of a hobby shop than a bargain shop, a little more expensive but it's close and they have…read morea lot of stuff nobody else has.