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    Min Song Real Estate

    4.0 (1 review)

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    Frontier Title

    Frontier Title

    3.5
    (16 reviews)

    This title company is incredible. They literally went above and beyond during the whole process…read more They were knowledgeable, and friendly and treated us very well. Their office is beautiful too. I'll definitely close here again in the future.

    My experience with Frontier Title Company was extremely disappointing and left me questioning the…read morelevel of diligence applied to my closing transaction. When I purchased my home, Frontier Title's estimate of the 2025 property taxes was off by approximately $3,000. For most homeowners, a $3,000 discrepancy is not a rounding error or minor oversight--it is a significant mistake that can materially affect closing decisions and financial planning. What made the situation even more frustrating was the response after the error was discovered. At closing, I was advised to reach back out if there was a substantial difference in the tax figures. When I later did exactly that, I was essentially told that resolving the issue was my responsibility and that I should work it out directly with the seller. There was no apparent effort to investigate how such a large error occurred, assist in resolving the matter, or take any meaningful ownership of the problem. Consumers rely on title companies because they are supposed to bring expertise, accuracy, and professionalism to one of the largest financial transactions of their lives. A company entrusted with preparing closing figures should not be off by thousands of dollars on a property tax estimate and then wash its hands of the situation once the transaction is complete. Mistakes happen, but accountability matters. What disappointed me most was not just the magnitude of the error, but the unwillingness to help address the consequences of it. I expected far more from a company that presents itself as a professional and reputable title provider.

    CastleRock Communities

    CastleRock Communities

    1.3
    (91 reviews)

    My husband and I purchased a CastleRock Community house in 2019. The house was already designed…read moreand fully built when we purchased it. I liked the fixtures the designer included, thought the workmanship was good and I had no major issues in the three years that we owned the property. Neil, our sales contact, was great and we were able to close on the property in two weeks. I really enjoyed my time at the house and I would purchase another Castlerock build.

    Be careful before buying a house here. We've lived here for almost five years, and dealing with…read morehumidity and mold because of poor construction has been incredibly frustrating. Since the day we moved in, we've had ongoing humidity issues. We were repeatedly told it's just the Texas summer heat, but homes in this area should be designed and built to handle those conditions. One of our walls actually has an A/C vent blowing into the wall cavity instead of the living space, yet they have refused to correct the issue. On top of that, the A/C unit installed in our home appears to be undersized for the square footage, making it difficult to properly control the humidity. No homeowner should have to deal with mold and moisture problems in a house that's only a few years old. Based on our experience, I would strongly encourage anyone considering buying here to do a thorough inspection and ask detailed questions about the HVAC system and humidity control before making a decision.

    WaterWall Place Luxury Apartments

    WaterWall Place Luxury Apartments

    3.5
    (42 reviews)

    Waterwall Place was once a truly luxurious building and one of the premier places to live in…read moreHouston. Unfortunately, over the past three years, the quality of management and the overall condition of the property have declined significantly. The current management team appears disconnected from the day-to-day realities of the building. Residents' concerns are often overlooked, and basic property standards that once made this community exceptional are no longer being maintained. The physical condition of the property has deteriorated noticeably. The pool area is frequently in poor condition, the hallways are uncomfortably hot during the summer and cold during the winter, and many of the common areas show clear signs of neglect. The trash room is often overflowing and cluttered, creating an unpleasant experience for residents. One recent example highlights the lack of oversight. For the past two weekends, several families, including ours, wanted to enjoy the pool with our children. However, a group of guests repeatedly occupied the area, bringing glass beer and wine bottles into and around the pool, playing loud music, using inappropriate language, and even playing football in the water. Multiple families appeared uncomfortable and left the area. Despite this ongoing situation, there seemed to be little to no management presence or enforcement of community rules. It is disappointing to see what has happened to a property that was once known for its luxury, professionalism, and attention to detail. Many long-term residents have witnessed a steady decline in standards, cleanliness, and overall resident experience. We hope Greystar take these concerns seriously and take immediate steps to restore the quality, maintenance, and management standards that originally made Waterwall Place such a desirable community.

    I enjoy the water scenery in the city! Pretty refreshing feeling near the water wall! :)…read moreYou can take a nice photo around here! Highly recommended

    Min Song Real Estate - realestate - Updated August 2026

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