The gym itself is fine. Nice atmosphere and people keep to themselves. The employees were nice and…read morepolite. Nothing wrong on a walk-in level. My frustration is with the cancellation system (which is very much like every other gym ive seen... I thought I found a gym that wouldnt nickel and dime if you cancelled a monthly plan. that was incorrect). I signed up for the $20 monthly plan. It says no commitment, whatever that means. When cancelling I still got charged $70 just to cancel. Really great feeling knowing I had to choose to either cancel my membership, eat another $20 despite not going to the gym as much lately (depression is a struggle), or get food/groceries. Disappointing. I tried to read what I could before signing up, but I guess I missed something that wasn't made very obvious. What does no commitment mean in this sense? I don't really understand now. This problem is not unique to this gym chain--This happens at most, if not all of them. Still I hoped theyd be different. Egg on my face. I will not return. I'd rather save money for my own weights and a treadmill at home. Oh well.

I've been a member of this gym since 3/27/2017. It has definitely changed a lot since I first…read moresigned up. There's a lot to love about this gym, but definitely some frustrations as well. I think there's no better value in the Baltimore area. I've been to Merritt, and although it's closer to where I live, I refuse to pay those premium prices. I was a member of Under Armour Performance Center downtown, and although that space is spectacular, the parking was a nightmare. I drive 15 minutes each way to Gold's in Dundalk and I don't have to worry about parking and I have access to a world class gym. There's something about Dundalk, but the people here are friendly and polite. You don't get a douchey vibe here. The gym went through the $1M renovation roughly 4 years ago and they are still adding machines/equipment to this day. They shuffle equipment around from time to time and relocate/repurpose. It's neat seeing the transformation. A couple of gripes I have with this gym is the dumbbell rack and the weights in the wrong place. I've provided feedback on my issues with this for years. There used to be free weights all over the floor. This has improved, but members still do not place dumbbells where they belong. I think this gym needs to label the racks so members know where each weight belongs. It looks like they may have added or upgraded the racks, but there is still some improvement that can be made. Secondly, the men's locker room is pretty gross. It seems like they tried doing something with the lockers, but the toilets and floors are pretty nasty. I do my best to not have to go in there, but I don't know if they have the means to improve this space.

Jen is really lovely, she is super kind to all clients. This is a trend with CP but the teaching…read moreskills are a bit inconsistent. Some instructors are better with explaining how to do the movements correctly. I really have enjoyed my classes with Taylor and Avery (best music as well). I've taken classes with 5 other instructors as well. Another trend I've noticed is the lack of inclusivity. I've been to other workout studios and there's usually a culture of kindness, here I'll smile at the women and they will literally look at me like or just looking up/down at you... it seems oddly competitive? My other experience as well is one of the instructors kept calling me by the name of the only other Asian girl in the studio, I didn't notice it until midway through class. Lastly I think the cost for 8 classes a month for $200 is a bit steep when looking at Solidcore/Core power yoga unlimited classes are $180 per month. Something to note! I definitely would've kept going if the cost made sense and I could frequent classes with solid instructors.

Club Pilates Canton is a great studio! The instructors are top-notch - Nicole and Taylor are my…read morefaves! The classes are challenging yet fun, and I love the 1.5 class format - it's the perfect balance. My only wish is that they offered more Sculpt or high cardio classes, as I tend to lean towards those. One thing to note: be prepared for a monthly contract. Overall, I'm enjoying it and look forward to sweating it out with Nicole and Taylor!

New to this studio and I love it! Pam and all the instructors are so welcoming and informative. I…read morereally enjoy the variety of classes they offer especially the 'gentle' class on Friday night to unwind from the week.

Revolution Yoga is permanently closed. It has been reopened as the Sacred Space Yoga Center. Book…read moreclasses through MINDBODY, find us on Facebook and our webpage at www.sacredspaceyc.com. See you on the mat!

The process to redeem the gift certificate is not clear and there is a lot of text communication,…read morewhich I was not a fan of, but beyond that it was a good experience. The massage therapist was great, and I really enjoyed my massage. I wish they gave you a heads up if you are not a member that it is a shoe free space.

TL;DR: Don't buy a gift certificate/card from this place…read more Zen and the City really appears to be set up for members and isn't equipped to interact with outsider customers. Unsurprisingly, most of the negative reviews are from people trying to deal with their gift certificates or gift cards since they are not able to provide reasonable service to people unfamiliar with their procedures. Throughout the process, I had to chase the owner, Gary, repeatedly over text and phone in order to get any information. A list of things I wish I knew before attempting to use a gift certificate here: I was alone in the building, not just the room, with an unknown man. Zen and the City is a therapist-owned establishment that has appointment-only booking for services. In light of this description, I probably should have known that I would be alone with my massage therapist. Except the website contains none of that information, which I only learned about after the appointment, so I was blindsided. My massage therapist was a very nice man who did his best to make me feel welcome and taken care of (Thank you, Anthony. You were the only good part of this whole experience!), but it was hard to set aside how uncomfortable it was to be alone with a strange man without knowing before that no one else would be there. The gift certificates (physical) and gift cards (e-cards) are redeemed in different ways. The website doesn't make it clear (either in the description or during the purchase) that physical gift certificates are only redeemable for a specific service, and that the gift certificates and gift cards are considered two different products. When I got the certificate for Zen and the City, neither my father (who bought this as a gift) nor I knew there was a difference between the two until after I had my appointment and was told otherwise. If you redeem the service-specific gift certificate for the wrong service by mistake, Zen and the City will not inform you of the mistake when you book your appointment and will instead pocket the remaining money without further services or refund, even after their error is pointed out to them. I suspect they would have prevented me from redeeming the gift certificate for something that was MORE money than the one I used, but when I accidentally used it from something that cost LESS, I was only told afterwards when I couldn't fix my mistake, or receive a refund for the balance. The initial confirmation text message is meaningless. It doesn't accurately reflect that an appointment's successfully been made (because you get a text regardless), and it does not result in you being correctly signed up to receive text messages. Instead, they will contact you by email, no matter your indicated preference (which they don't know anyway because they never ask for your preference). If there is a problem with your email address, they will not use your phone number to follow up. There will be no further attempt to contact you. I'll be honest and admit that I made quite a few mistakes in attempting to deal with Zen and the City, and I accept the responsibility of those mistakes. However, I think it's important for future potential customers to know beforehand that this is the kind of business that is happy to take advantage of your confusion, your mistakes, or your unexpected illness (check out their sick policy). It's up to you whether you want to risk giving this place your money and time.

Top notch instructor/owner, quite qualified, helpful and professional, with focus on promoting…read moreall-around healthy living- exercise and nutrition. The classes are of variety and fit and fun for all. I am glad to see additional later evening classes added. I plan to attend more often and make good use of the affordable membership, with perks even. Social Fit Wellness is recommended.

I attended the grand opening on January 6th where they were offering 3 unique, yet, effective…read moreworkouts: Yoga, Zumba, and Buti Yoga. The atmosphere was great and the staff, including the owner Marquita, were helpful, positive, and encouraging. The location is a little tricky to find as it is behind a restaurant. Once inside, the space is inviting, clean, and spacious. I love the idea of incorporating social events with workouts as that is an important part of my wellness (it has to be FUN!). My favorite class was Buti Yoga! I'm glad I was introduced to it as well as the teacher Vonetta. I'm looking forward to my next class with Social Fit Wellness!!