Great that staff are wearing masks and they are very knowledgeable. BUT they are not in forcing the mask requirements of their customers. I shop there quite often and see many customers without masks. Told by manager ( Ruben) they don't enforce the mask requirements. So my question was why post at least two signs on door they are required? They can ask the customers without masks they will not serve them and ask them to leave. Example Costco. read more

Camping again in Morro Bay, had the pleasure of coming back to this ACE Hardware Store, though I needed just one thing but ended up getting almost more than I could hold in two arms! Found all kinds of stuff I was just thinking I mite need. Very helpful staff, gladly helped me find everything I could think of, really, really like this place. Our next stop is Pismo but we'll probably be back for more! read more

My all time favorite place to shop, I love the nursery they have a wire range of plants, vegetables etc.....I am also impressed by their customer service we went in to get some paint but unfortunately they run out at this particular location so the manager drove to Los Osos to pick it up for us now who does that anymore? The store is clean, organized and have lots of items that you wouldn't think an hardware would carry read more

A fun place to browse and a great place to buy outdoor plants and pots. Extremely helpful and happy employees. What a delight!

I walk with a cane and not one person asked if I needed help, and when an employee did come down the aisle where I was looking at items, he was rude to the customer he was waiting on, so I grabbed what I needed and left. HE NEVER ASKED IF I NEEDED HELP! What kind of employees are being hired at Miners. This store has gone down hill. Not like it used To be...ALL NEW UNHELPFUL HELP! read more

My wife and I were there the week of August 24, 2020 to look at BBQs for camping. We had to ask for help because no one was offering to see if we need something/anything. When we did get someone they were rude and impatient because we didn't like the lime green bbq they had in stock and we were "told beggars can't be choosers". We left and came back a second time for plumbing parts. We again had to ask for help because no one seemed interested in seeing if we need something. Finally someone came and tried to help us and had to get the Miners employee with plumbing knowledge (which is who we need in the first place) to help us get what we needed. It felt like we we the only ones in an empty store surrounded by Miner's employees. Then I found out why. While my wife was getting someone to help she overheard another couple requesting help. The individual requesting help stated "my wife and I walked in and no one greeted us and finally someone after 15 minutes with us looking like we needed help you showed up". The man and his wife were Hispanic. I'm Hispanic and my wife is Caucasian. I looked around and noticed that every employee in the store looked like my wife. And then when we gave Miners the benefit of doubt the clerk that checked us out did not greet us even after my wife said "hello". My wife then asked her if she was having a good day and she impatiently said "yes it's just fine" That was the end of the conversation with the nasty clerk. I'm not one to judge people but I've never felt so out of place in a store. I believe Miners should employee people that look like the community and make sure to include charm school as a prerequisite. Tony C. read more

I have been coming here ever since I graduated high school @#$%^ years ago. We used to spend most of our holidays up in Morro Bay and interestingly this Miner's Ace Hardware has always had the most interesting plant nursery I have seen in a while. Because of all the recent drought in California, they have begun to carry more and more coastal drought tolerant plants which really fit well with our landscaping. Our favorites are actually the Australian natives that they have here including the Kangaroo paws and Grenvilleas. You'll find all sorts of colors and variations such that every time you come here you'll find something different. They also have a fairly decent collection of tillandsias and succulents that make for nice indoor ornaments. Of course they have all your other home supplies but I will leave that description and rating to people who know what they are talking about. I know for a fact that we never had trouble not finding what we were looking for! O yah, and don't forget they always have free popcorn nicely popped at the front of the store. They are always friendly and courteous and oh, they don't take military discount. read more

This place has everything and the staff is so friendly and helpful. There's always something to fix at our place and these guys help with recommendations on how to get it fixed and what products work the best. read more

Love this store! Always a helpful person available for questions and great customer service. Also the popcorn. Not sure what they put in their free popcorn but it is addicting and yes, I do keep going back! The only complaint, I need a little larger bag ! Love this store! read more

Been here several times from out of town as I visit for my elderly parents. Great selection and if anything, they could stop a bit with the helpful employees. You can't walk down an aisle or wonder for more than a few minutes without someone asking to help. Just kidding. I love the attention and store. And if anyone complains about the service, the wonderful garden area, the great BBQ accessories, tool selection, the kitchen aisle, or the free popcorn, they can pound sand for the rest of their miserable lives. Love you Miner Family read more

Again just another pleasant shopping experience. The people that help me are very knowledgeable and that makes all the difference in the world. You can have that big box store, this man's goin' to Minor's. I would like to thank all of you that work there for doing just fine stand up job. Thank You! Mike in Cayucos. read more

Very well run customer oriented store the inside lumber is the best and the guys that work there are great.Clean bright and huge inventory Thanks for all your help. read more

This is the best place to get everything you need for your next home project including the best advise on how to best do it. Helpful, skillful, knowledgeable staff in a very clean, well supplied Hardware store. Love their nursery too. read more

I order a tree from Miners again. This time I ordered the same tree from Farm supply and from Amazon. A simple red grapefruit tree. I had the one from Amazon in 4 days. It died as soon as I got it. I got the one from Farm Supply in one week and it is doing very well. I've had it for a month and it is in bloom. I am still waiting for the tree I ordered from Miners. read more

This is a great small town hardware store with exceptionally good customer service. Can you find anything from Lumber to garden supplies. Everything here is a little more expensive than something you'd find like the Home Depot however the quality still there read more

Best local Hardware around when you need something. There is always someone to help you in the store and always someone to help you if you need to call and check on something in the store. KUDOS ACE!!!! read more

Your always greeted with a smile in this place, all the staff are very knowledgeable & helpful. They have almost everything i need for projects i do. i do wish it was a cheap as home depot though. read more

I work and live in Carmel, but occasionally get called to Morro Bay for service. I recently installed a commercial washer and dryer for a hotel, and needed numerous items to complete the task -- including oddball items the bigger chains don't stock. This store and it's staff came through with flying colors. Everyone there was friendly and knowledgeable. The store was immaculately clean and orderly. I was able to get everything quickly and without hassle. Trying that at Home Depot usually involved trying to hunt down staff and when you did find someone, it "wasn't their department" or they would shoot past you at warp speed, saying they were on break. read more

An A+ hardware and nursery store. The friendly greeting at the door is the first step in the 'in depth' service assistance for the extensive hardware products stocked and available by order. The employee knowledge behind those products is remarkable. The management team is straightaway first class; Willing to listen and resolve. I am NEVER disappointed in their attempt to do the best they possibly can for their customers. From the nursery, their employee Holly created a succulent planter arrangement for me that astonishes me daily. A unique and unbelievably beautiful growth! The selection from the nursery is wonderfully extensive. I'll add that, in my understanding, they keep their inventory up to snuff because of a young lady named Kendra, who'd worked in their paint department and is now in their inventory analysis position. Her smile and positive attitude speaks volumes for the Miner's 'way'! A wonderful 'in-depth' business ... read more

Well I am totally shocked to see some of the reviews below. So I am going to clarify some things about me and my opinion. I have been involved with renovating over 40+ homes since 2003. I have used all of the "Home Improvement" retailers available, several no longer! I also owned a Auto Parts Dist for 20+ years with 50+ employees up until Oct/19. That is my background. I believe I am qualified to understand service. In Feb/2020 I started a project in Cayucos and discovered this Ace Hdwr location. I was very skeptical. Did I say VERY skeptical. Well let me just say the staff, the entire staff, at this location in Morro Bay is UNBELIEVABLY, helpful, courteous, knowledgeable and outgoing. This is a well tuned "Top Fuel Dragster" when it comes to service. All that being said we all have a choice where to spend our money. In this particular area you have HD approx.. 20 mile away in 2 directions. I go to Miners first and only go elsewhere because they do not have it. Yes I do pay a minor, no pun intended, amount more than the "Big Box". However the service, far exceeds the extra cost. From the paint, tool, plumbing, electrical, lumber, hardware depts., to the multiple cashiers, I have not once been disappointed. In closing I will say this from a guy who hasn't stepped foot in Walmart since 2002, service trumps price, and the cheapest price will ALWAYS cost you the most! To the mgr. Ralph and the entire staff, Mission Accomplished! From the tall, Straw hat wearing bald guy who cant see very well that is new to the area. read more

Best hardware store in the San Luis Obispo county. Helpful friendly staff, always willing to go the extra mile to help a customer out. Brenda one of the many helpful associates was wonderful, she was very helpful and did it all with a wonderful friendly smile. You can't go wrong by coming here for your hardware needs. I drive all from Cambria to get all my hardware needs here. read more

I came to this minors for the second time and everyone was very nice. There is lots of employees that actually knew what they were talking about unlike other stores. Not only that I got a lot of help from knowledgeable staff. Afterwards I went to the Woods apartment because I needed a piece of wood and they gave me a piece of scrap wood that was very nice. Highly recommended thanks guys. read more

Talk about customer service. This place is wonderful. I am not really a fix it kinda girl, so I always appreciate all the help I can get.

Miner's is where my dad has taught me anything and everything I need to know about construction. I have enjoyed every trip we have made here to buy something or other to fix up the ranch. The people are always very very helpful and find pleasure in giving you their own opinions on your projects,etc. Which usually turn out helpful, either they made the project better or you now know something never to do again because your project became an even bigger project - overall, the outcomes of these opinions and ideas have usually been in our favor. read more

Staff here is so friendly and helpful. I love that when you ask where something is they escort you there rather than just pointing or telling you an isle number. This is my go to spot for gardening items, home improvement supplies and canning jars. read more

Always helpful and kind staff. Great prices. Don't even bother with Home Depot compared to Miner's Ace Hardware.

I always leave this place irritated and wondering why I bothered to come in. I live in Atascadero and there's a Miner's very close by. There are a lot of positive reviews for the place, so perhaps the ones outside of Atascadero are better. Many times I've tried to overcome the boredom, indifference, and condescension of the employees, but it's nearly impossible. Not too long ago, I needed staples for a staple gun project. I'd brought in the information about what I needed, but wound up with three male employees standing around me, assuring me that without the staple gun itself, they could never know what I really needed to buy. The paint department has treated me in a similar fashion -- no one can ever just help. I usually wind up back in the car, trekking up to Home Depot where I find much more caring, helpful employees. Today I went in to buy mulch for the garden. Before I've been able to go to the counter, tell the employee what I needed, then take the slip to the nursery to pick up my purchase. Today, however, the youngster behind the counter first directed me to the nursery to ask about exactly what kind of mulch I needed. No employees were present in the nursery. When I returned to ask him to just write my sales slip so I could pay, then have someone paged to the nursery, he told me he didn't know anything about mulch. Other employees have always had some kind of information behind the counter about the various soil and mulch offerings, but this guy either couldn't be bothered or just didn't care. I wound up leaving and going to Moore's Western Nursery, where they were able to quickly and easily help me. I wish I could like this place, truly, I do. It's near my home and has a ton of interesting items. They are a local business and I love to support local industry. But I have never left here feeling satisfied and happy, and I don't need to waste my money where neither it nor I are appreciated. Instead, I'll just focus on big box Home Depot for home stuff and the local nurseries for the garden. read more

Thank God we have Miner's in Morro Bay. They have a great selection of all necessary stuff and the staff are super helpful. Prices are competitive with the big box stores. Staff are more than willing to give advice on projects and purchases. Garden dept is great. Have always been very satisfied with service and selection. read more

You can get everything you need at Miner's! Love stopping by here after breakfast to pick up items for the beach house. Always clean and the people there are really friendly and helpful. It's one of our fave Morro Bay shops :) read more

I am in love with the garden center here. They have an excellent selection of indoor and outdoor plants. Great variety of pots and soils, or anything else you may need to make your yard, your very favorite place to be! They have a great selection of drought tolerant plants and they are clearly marked. read more

Miners can always be counted on for friendly service. I much prefer them to HD, but sometimes I am forced to go to the warehouse for big projects. The one helpful criticism I offer: get to know regulars. When I come in 1 to 5 times most weekends, I shouldn't be asked if I have a Miners card. Everyone wants a place where people know their names. With a little attention to motivating check-out to utilize mnemonic strategies, you would have even more faithful locals shop you ONLY. Oh yeah, of course keep popcorn weekends! read more

I went there to try and fix a plumbing problem. What I wanted to do was not a good solution. They taught me how to fix the problem and lent me the tool to do it. You just cannot find this at the big home improvement stores. The nursery there is also great. The staff knows plants and can help you choose the best ones. There is always someone to help you. My kids would also give it 5 stars, because they love the balloons they get. Highly recommended! read more

Lots of parking, very clear aisle signs. Got what I wanted, and cashiers were fast.

Overall I'm quite satisfied with both the personnel and the merchandise Miner's stocks. I am disappointed with their advertising as they seem to be deceptive on items in their fliers being available or not yet on sale when you have the flyer in hand stating otherwise. I don't like making fruitless trips to be advised the ads are wrong. read more

Cassie, in the paint department, did the most incredible job ever of matching 4 teeny, tiny samples of paint and custom making four colors that were the absolute perfect match. I went in to Miner's in the hour before closing and, instead of acting annoyed at my request for 4 colors using very small samples, Cassie was friendly, gracious, and took the time to do an amazing job. She wasn't satisfied that one of the colors was a perfect match the first time around, and she took the extra time to correct it to her satisfaction. She was spot on! I used all four colors as touch up paint when I got home last night and today it's impossible to see where they were used. It was the best money spent on home improvement in a long time. Thank you Cassie! read more

Best hardware store on the West Coast. Love this place. Great selection of hardware & tools, and nice selection of gifts at great prices. People are friendly & helpful. read more

Best service, best people, and a great selection. Such a jewel to us on in the Cauycos / Morro Bay / Cambria area.

I am so happy with the assistance I received from Daniel in the lumber department. He answered my questions, helped me make a cost-effective choice with a household project, and put the lumber I bought in my car. What a great experience. Thanks so much! read more

Staff is extremely helpful and nice! Plus it makes it easier to be the only guys in town. Helps that they're nice though. Also, free popcorn on the weekends! read more

I ordered a liquid propane grill that I was told would take a "few" days to get in and assemble, then deliver. It was a nearly $1000 unit. The few days turned into 9 days. When it finally showed up, the delivery truck had no lift gate. The 2-man crew had to physically handle it. Well, they dropped it onto the street and broke a wheel and bent one of the legs. They loaded it back on the truck and said they would be back after replacing the broken parts. I questioned with what parts, since this was a special order. I am extremely dissatisfied with Miner's service. I had gone to the store to check on my order after 4 days had passed and the sales guy had to take all my information again to track down the order. He finally located the unit and told me it had been delivered the day before. So it more than likely would have just sat in receiving had I not gone there. It took another 4 days to have them assemble it. I got a call from them letting me know delivery would be on a Wednesday and I requested a morning delivery. I was supposed to get a call when they were on the way. No call ever came. They showed up at 11:40am. Cutting it close. And then the debacle...epic fail! read more