Predatory and manipulative. Avoid at all costs.
After our accident, this company towed our vehicle without explaining the full terms. They locked it behind a gate, demanded an appointment to retrieve it, and conveniently had no one available for over a day--while charging $50 per day in storage fees. We were charged for two full days despite the car being in their possession for less than 12 hours.
The employee on the phone was rude, dismissive, and put me on hold mid-sentence. Only after I threatened to involve the police did someone magically appear to unlock the gate and take payment. That tells you everything you need to know.
This is exactly the kind of operation that takes advantage of people in vulnerable situations. Don't fall for it. read more
