My daughter broke her arm and was filling pretty down took her to this place to cheer up. We are helped out by Kara, who was the receptionist wo was super kind, and helpful. Definitely would recommend this place. If you wanna take your kids to interact with cats and have fun. This place is a nonprofit adoption center and were told all the cats were already used to interacting with people. For the cost to the experience, definitely would recommend checking this place out read more

I had a disappointing experience at Mini Cat Town. While I was discreetly breastfeeding my baby, an employee approached me and told me I needed to go to the "family lounge" instead. I felt embarrassed and as though I had done something wrong simply for feeding my child. As a mother, I should not have been made to feel unwelcome for breastfeeding. In California, mothers have the legal right to breastfeed in any public or private location where they are otherwise authorized to be. Instead of respecting that right, I was asked to relocate, which left me feeling singled out and humiliated. I expected a family-friendly business to be more understanding and supportive. Instead, I left feeling discriminated against during what should be a normal, protected act of caring for my baby. I hope management takes this seriously, educates its staff on California's breastfeeding protections, and ensures no other parent has to experience this. Because of how I was treated, I will not be returning. read more

I came in with my LO for a fun surprise. There wasn't a wait to get in. The hours run differently than the mall. We came in soon after they opened. We paid for a half hour of fun with the cats ~ $35 total. Many many many cats to play with. They seem to have a good quality of care here. The staff seem to be doing a good job at up-keeping the area. Cons, patrons aren't always the best at treating the cats with the best care. I would have respected a better orientation or welcome video to ensure proper treatment throughout. read more

Mini Cat Town - Toy - Pet Adoption Near Me - San Jose, California

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We stumbled upon Mini Cat Town after missing our reservation at another cat café, and I'm so glad we did! This place is even better and so much more meaningful. It feels great knowing that the money goes right back into helping the cats and supporting their well-being. The staff clearly care about the cats, and you can really feel the love here. Such a heartwarming experience. we'll definitely be back! read more

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What do I do with children on a Wednesday??? Why don't they have school?? What do I do to entertain them? I don't want them to be on the screens all day!! So I took them to Mini Cat Town--a place where you can play with adorable kittens and cats for 30 minutes. If you're interested, you could adopt them. It's only $10 for kids and $15 for adults to play with them for half an hour. Before you go in, the person behind the desk gives you a spiel about what to do and what not to do. You also get to wear cute booties to cover your shoes. They will make an announcement if it's time for you to leave. There are cat toys to entice the cute little animals to play with you. Be careful, though. They will bite you if they don't want to be touched. I like how there are different areas where you could go. It didn't feel crowded in one area, and there were many cats to play with. There are workers inside lounging around with the cats watching everyone. The girls enjoyed it very much, and surprisingly, it was relaxing for me. I just wish there was a Mini Dog Town, too. read more

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Although the idea is great, to have cats & kittens running freely, the process to adopt is terrible. After sitting down and filling out an application (45 min process), you wait to get approved(a few days to 2 weeks) . Then you MAY or MAY NOT get the cat/kitten you had your eye on. Once we got the email saying we were approved, then we made an appointment to hopefully see about bringing the kitten home, so we thought. After driving about 50 minutes to this location and played with the kitten we had our eyes on, they told us we could not take her. Mind you, we've had several cats through the years. We've always given our cats a great life & spoil them rotten. After answering all the questions which felt like a complete background check, drive several miles and almost an hour away...to not be able to take that kitten home was a terrible decision on Mini Cat Town's end. Especially after they tell us, all her siblings were adopted, and she's been there the longest. Well....she could've come home with us to a loving home, but no. This most definitely tainted the whole experience. I get you're trying to weed bad cat parents, but you're going too far with asking for lease info/home ownership information. I have to be honest by saying, I would NOT recommend this place at all. The whole process is a waste of time, especially when you are NOT even guaranteed to get the cat/kitten you initially want. Please look into your process, it hinders cats/kittens from having a loving home! read more

This is a review for the volunteer opportunities at Mini Cat Town. I had been looking for a volunteer opportunity that was close to home and didn't require a lot of commitment. You must volunteer twice a month to stay active. I filled out the application, went to orientation and started my first shift earlier this month. There is a virtual handbook that tells you pretty much all you need to know about volunteering. This is my second time volunteering and I am really enjoying it. I helped organize the medical supplies, clean the litter boxes, handle the kittens, weigh them, supervisor the floor and shadowed the front desk. It is easy to take payments. At first I was a little nervous about it but they show you. You also earn Cat Cash each time you volunteer. You can save up to redeem for Mini Cat Town swag! I am saving up for a t-shirt! I appreciate this non profit organization and feel glad I get to volunteer and help care for the kittens of Mini Cat Town. read more

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Great place if you want to get familiar with a certain cat the pictures her don't give the cats any justice. Get to know the cats in person is a great way to do it. I love the staff very friendly, caring, and knowledgeable of all the cats there. Love the cats there super friendly and some are willing to be carried. Love Chia the calico kitten super friendly if she's there she's the best greater and lap cat ever. Super sweet over all. If I can adopt her I would need to convince my partner soon. Great place !!! read more

An absolute gem in the mall. Pro tip: the nice volunteers at the front desk told us the place dies down around 6, or else it could get pretty crowded with many people inside! It's very easy to get in, 15$ per person and you sign up for a 45 min slot with the cats. When it is crowded you might need to come back at a later time. What an experience tho! The kittens were so energetic when we went and soooooo cute! read more

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such a great experience! Kitties were well taken care of and staff. There was great on enforcing rules to teenagers who would sometimes do things that weren't meant to be done or would bother the kitties in little ways that would seem to annoy them. Staff was great on talking about the kitties giving more information about them and genuinely seem to care very much about helping the kitties! Amazing experience on my birthday and would love to come again read more

Mini Cat Town - sweet girl who has since been adopted ! - Pet Adoption Near Me - San Jose, California

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Love mini cat town. Have been to the east ridge location several times. Also want to personally shout out Ava for holding it down at the SJ Made booth. She was doing a great job managing their section and making sure the cats were safe and the guests felt welcome. I never feel bad spending money with mini cat town because it goes to a great cause read more

They accommodated my daughter on the day of arrival. They were so friendly and made her feel much better after being turned away from Nabi Cat Cafe. Plus there is much more parking and so much more space to visit and play with the kittens. read more

My kids LOVED this place!! What a cute place for people to play with cats and possibly even adopt. All the cats were super friendly and many of them were even playful. It's a bit pricey so I probably wont be coming anytime soon but if you're looking for a cat, they have plenty of adorable kitties here for adoption! read more

Mini Cat Town - Pet Adoption Near Me - San Jose, California

I visited Mini Cat Town yesterday for the first time and had an amazing time! Playing with kittens is just so wholesome and they're all so playful and cute. I went on a Thursday afternoon and there were a few families looking to adopt. I was just there to pet the kittens and I had a fun time just sitting on the floor and watching them play with the toys around the room! Just a side note, please follow the rules! Don't pick up the cats and don't chase them. I saw a kid running around chasing the cats and picking them up. She was probably just excited, but it was a bit upsetting that her parents weren't watching her and telling her not to chase them. Overall I had a great time! I fell in love with this kitten named Ellie. She was already adopted (she had a yellow name tag), but it was nice to meet her anyway! Would definitely recommend for anyone looking to adopt a kitten! read more

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My wife and I dropped by Mini Cat Town on a Monday evening around 1:30pm. Once we arrived we signed a waiver. We were given shoe coverings before walking into the area with free roaming kittens. The kittens all have colored collars with their names. Some were asleep and some were running around playing. There were many different areas to play with the kittens. The kittens were all so friendly and playful. I loved every second of it. We both love cars, but I'm allergic to them. So before we came I took allergy medication so I won't break into hives. Since we can't have kittens, this was the closest thing we can get -- by paying to play with them for 30 minutes or so. Great experience, highly recommended. Adults have to pay $15 for 30 minutes. Children pay $10 for 30 minutes. read more

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Mini Cat Town is located inside Eastridge Mall nearby JC Penny and it is a therapeutic oasis with kitties! I tried to call in advance to book an appointment but the telephone was not working and there was no online reservation available on the website. So I decided to come by in person and I was fortunate that there was no wait to go in. I paid $15 to go in for 30 minutes, visitors need to wear a lanyard with a badge and disposable booties to go inside. It was very organized, clean and there were so many kitties! I had a nice time playing with them, holding a few and petting them. When leaving I felt my mood and energy improve. What I like the most is that you can play with them and if you truly want to give a forever home to one you can! When I came in there was a couple inquiring on adopting one and when I was leaving there was a couple entering with a little cat carrier to adopt their kitty! Overall it is a great place to be, I highly recommend it. They accept volunteers and I just signed up! read more

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There was a range of kittens and older cats here with all different energy levels! I was particularly fond of this orange cat! I was ready to scoop him up and bring him home with me! The cats look very well taken care of! read more

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The kittens here are very well loved. You walk into the play room and can feel the love and calm in the air. The staff is super friendly, the place is clean and free of any odor and staff are constantly cleaning and tidying. The kittens are super friendly, some are playful, some are reserved and some would jump on your lap for a quick nap. This place is super therapeutic. Mini Cat Town is located in Eastridge mall (one of the several branches) which offers plenty of parking spots, it's on the first floor and easy to spot. If you're a cat lover, you should visit this place at least once. Not to mention the prices are reasonable and there are several options as how much time you want to spend with the cats. read more

Let it be known, I am not a cat fan at all... but I really enjoyed my time here. I would rate it 4.5 stars overall since $15 per 30 minutes is quite pricey. The front desk assigns you a section within the play area. My friends and I got section 4, which is right at the center of the room. It has a couple benches, a couch, 4 kitty beds, and a cat tower too. If you have specific cats you want to play with, the volunteers are really helpful in bringing them to your section. Each cat has a paper name tag with their name and age on it. Every kitten that I interacted with was less than a year old! Some were even as young as 4 months. They have photos on the wall of kittens that are available for adoption, which is helpful. read more

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The best place at the mall! I've been here 3 times and yesterday was the last time I went and it was amazing! The kittens are so adorable and playful and there was a cat that was sitting on my lap genuinely the best thing that I've spent my money on. And not only that the staff was amazing too! They were very nice people working and I'm so glad that I got to go here again. I will definitely come back again soon because it's so worth it. read more

I've adopted a cat from Mini Cat Town Great Mall in Milpitas, so I know how it works here. I wouldn't recommend this specific location because they don't respond back to inquiry emails. Also when I came in to pay to see the cats, the front desk was about to reject me for being a single person. Until she saw I had 2 others with me in my group. read more

Me and my family have gone here twice it's an hour away from where we live but it's so worth it it doesn't have cat odor it's super clean and it's a very calm environment other cat places we've gone staff are always hovering over us but this place they don't do that unless you have questions read more

Super cute and they had so many cats and kittens! I loved that we could walk in and didn't need a reservation. Couple of cons though, the smell here is intense. Also there were a couple rowdy boys that came in during our time and weren't following the rules or being respectful and the staff just ignored them read more

Closes at 7, last entry at 6:30, but was turned away at 6:24. One would think that one could expect a business to honor their own opening hours. read more

Mini Cat Town - Their published opening hours on their website--not necessarily when they're actually open! - Pet Adoption Near Me - San Jose, California

This is an adoption center but you can also come in to play with the cats. You pay for a 30 minute session and it was plenty of time! There were plenty of cats, and there's a bunch of toys for you to use. Overall a really great experience, would go again! read more

My husband and I visited Cat Town in hopes of finding a cat to adopt. We made an appointment and dropped in where we paid the $15 per person fee to look at all the kitties. All the cats were soooo adorable and the staff was extremely friendly. After meeting with a dozen cats, we found one that we really liked and went home to start the adoption process. Our application was approved in a few days, and we moved forward to booking the adoption appointment. On adoption day, we met with Barbara who helped us through the whole process. She was incredibly kind and knowledgeable with all the cats. We are new to cat ownership and she answered every question we had. You can tell that everyone who works/volunteers here loves cats. We ended up adopting a pair of siblings and they are just PRECIOUS. I love them so much. While we were going through the adoption paperwork, a man and his son tried to barge into Cat Town without signing in, putting on foot protection, or sanitizing. Barbara hopped out of the chair immediately and greeted them at the door. I was definitely eavesdropping, but it seems like the dad was trying to drop his son off at Cat Town so he could leave and go shopping. They don't allow children under 12 years old to come in unsupervised and this kid was CLEARLY not 12 years old. The dad kept insisting he was 12 but Barbara was very kind yet firm with their entry denial. Big props to her for having to put up with that kind of nonsense. It must be exhausting. Huge thank you to everyone at Cat Town! We found the sweetest duo. For anyone complaining about the expensive adoption fee - think about it for a second. They're a non-profit, all the money goes back into caring for these cats. The cats are getting socialized and used to human interaction, they're getting their vaccinations and checkups. read more

My daughter had been here before. And the day after we had to help our last cat over the rainbow bridge, she brought me here. It was Friday the 13th. The place is clean and well organized. There were lots of kitties to help me feel better about things. And then, a kitten chose me. I couldn't get him out of my mind, so after a month, we were able to adopt three cats from Mini Cat Town. I got the kitten and his bonded brother (who turned into a major love bug once he started feeling comfortable in our home). And my daughter fell in love with a 15 month old snowshoe who was also pretty shy. He too has bloomed in our home and turned into a major cuddler. So I was fortunate to meet the cats before I adopted them during the shutdown. Every cat I met when I was able to visit was warm and friendly. Some where more playful than others. And the cats were all healthy and happy. I'd recommend popping by (once they're allowed to open) if you want to get some cat time in. And if you adopt, you won't be sorry. read more

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This is a super cute spot located in the Great Mall! I was so surprised by how many cats there were and the more I looked around, the more cats I found hidden in the small baskets and crates! The cats were very comfortable around visitors and were just chilling on the couches or asleep when my friends and I dropped by. There are also plenty toys available to play with the cats and I believe the only thing we were asked not to do was pick them up. Overall, I definitely recommend a visit because if we're being honest, who doesn't want an excuse to spend time with these cute cats (with the bonus option of adopting them after) :) read more

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It's a nice place to visit to play with kittens and adopt, IF you're a small household. Came here looking to adopt and filled out the application, info's all in, whatever, it's all good right? You CANNOT adopt unless you bring the entire household. Everyone. This isn't as big of a problem if you're a smaller family, but if you're a bigger-than-average household (think 6+), you're kinda out of luck. Don't get me wrong--I get it. You have to vet the potential owners. You have to see who they're living with to know the cat's gonna be in good care. Mini Cat Town has a fairly lengthy vetting process and that's good, mostly. But this just isn't feasible for a household that works all at different times. It feels weird, almost? Like "You have to have more than enough money to be able to drop what you're doing to adopt. Oh you can't? too bad." It kinda leaves a sour taste, if that makes sense. They would NOT budge on me only bringing my immediate family (who would, in theory, be the ones interacting with the cat most outside of me). Otherwise, this place is still pretty chill. $15 (adults) and $10 (kids) is a super fair price for the 30 minute sessions you get. The staff are really friendly and know their stuff, the kittens are cute, and the money goes towards a good cause. It's just the "whole household" policy I have gripes with. read more

I usually love coming to this place to play with the kitties and support the cause. Today I came just to look through the windows as we did not have time to play with the kitties today and saw two teenage girls shoving a calico cat and trying to wake her up. The cat clearly did not want to move but they kept shoving the cat to wake it up very aggressively. We alerted the front counter attendants however it seemed like they did not care. There should be a lot more monitoring to make sure the cats and kittens are safe and not being hurt or bothered by clients. I felt like we should have been taken more seriously as this is out of concern of the cats wellbeing. It was upsetting seeing the poor cat being shoved around with nothing being done about it. Please do better for the sake of the kitties. read more

I had asked on a local FB group if there were any places to play with kittens. puppies or baby goats. Someone had posted this place. We aren't really cat people but figured we would check it out. My daughter really wanted to take a kitten home. There was probably around 10 kittens and one mean cat. Some of the kittens were super hyper and others were just passed out. One was asleep on me the whole time. They were very cute and I let a few people know about this place that love cats. I warned them that they would probably leave with a cat or two. The entrance to come into is the one with Tomi Sushi/cinnabon. It is downstairs. $15 a person for 30 minutes. read more

Mini Cat Town - Room to play/sit with kitties - Pet Adoption Near Me - San Jose, California

Took my daughter here and she enjoyed. You basically play with cats for 30 minutes. It's a little pricey and they really enforce the 30 minutes. They will come right up to you to let you know that you have to leave. Still, it's for the cats. If you want to visit some cats, and willing to spend some money, then this is the spot for you. Be warned. The cats do scratch. read more

A cat lounge with adoptable kittens located on the first floor of the Eastridge Center mall! The interior has a lot of pop with colorful wall paintings and chic furniture. A couple of kittens just want to chill, but there are plenty that are eager for a playmate. The lounge is split into rectangular, numbered blocks which designates the area your party spends the time in. Employees strictly enforce this policy and will politely ask you to return to your assigned area even if there's nobody nearby. Around a five minute buffer is added to the session to compensate for any time of entering and settling in. Once the time is up, an employee will come fetch your party. We got Area 6, a corner by the window, which was great as it was secluded from other customers and filled with decorations plus toys including the exercise wheel. There were moments where we had no cats in our space, but the employees try their best to help bring or lure cats over. It would have been nice to be able to roam the entire lounge instead of only being able to look from afar. Admission is $15 per 30 minutes, which is a bit pricey compared to other places. It also is not a cat café, so there aren't any treats for both "hoomans" and felines. Only a couple of groups were present when we walked in at 4 PM. The check-in process is relatively straightforward. A few merchandise such as clothing are sold as well. read more

Mini Cat Town - Kitten Lounge: $15 per 30 minutes. - Pet Adoption Near Me - San Jose, California

Amazing customer service that accommodated and answered the questions me and my girlfriend had. Was a lot of fun watching the staff weigh each little furball. read more

I adopted two kittens from Mini Cat Town after visiting the floor several times, and my experience was absolutely fantastic, both as a visitor and adopter. The amount of care and love that MCT puts into their mission really shows. The adoption floor is always so inviting and you can tell that the cats are having a ball! Their foster family network gives the kittens so much love and their efforts really shine when you meet the kittens at MCT - the kittens are all so happy, well socialized, and playful. When I decided to submit an adoption application, I appreciated the thoughtfulness that MCT put into the process to ensure that the cats are being matched with the best home for them. The volunteers and staff were so helpful with my questions during the adoption process. It was such a smooth process! I love my cats so much (pics included!) and I will continue to support Mini Cat Town's mission. Thank you Mini Cat Town! read more

Mini Cat Town - Pet Adoption Near Me - San Jose, California

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I found out I'm kind of allergic to cats but I really like playing with cats. The staff was polite and were handicap friendly. They answered questions on the spot. The staff and volunteers saw me and offer kittens to me so I can play with them. I thought it was nice of them to make me feel comfortable. They had pictures of kittens that you can adopted and use name tags with their age on them. It made it easy to see what kittens you want to adopt. read more

Mini Cat Town - This cutie would let my friend pet other kittens. - Pet Adoption Near Me - San Jose, California

This place is amazing. My partner and I had an amazing time here. When you first walk in, they give you basic rules about the place and give you shoe covers. There were many cats roaming around and they had couches that you can sit on to play with the cats. The workers inside the cat room were amazing as well. They were placing / giving us cats to play with when none of them would come up to us. One worker gave us a sleeping kitten and it was so precious. All of the cats looked healthy and none of them seem mistreated. Definitely would recommend if you love cats and have some downtime!! read more

Mini Cat Town - Sleeping kitten a worker gave to us! - Pet Adoption Near Me - San Jose, California

Such a wonderful spot to check out adoptable kittens! They have many safety precautions in place to make sure people are spread out from each other while interacting with the kittens. I could not believe how sweet and playful all these kittens are. They provide lots of toys to lure the kittens in your direction or they typically just come to you. The admission fee is money well spent to help them support and nurture all the kittens under their care. read more

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I can't say enough good things about Mini Cat Town. I adopted one of my kitties from there during the pandemic and the process went very smoothly and went above and beyond to ensure everyone's safety. My sweet girl had special circumstances, having been found with a broken leg (as well as 5 kittens). Mini Cat Town didn't hesitate at all to get her checked out and have her leg repaired. Now, 3 years later she runs around like nothing happened to her leg. Mini Cat Town gave her a chance at life and I'm so thankful they did because I can't imagine life without her. As for the adoption floor, the facility is very clean and well taken care of. The process to get in is smooth and the volunteers ensure everyone's safety (both human and kitty). I highly recommend visiting the facility and, if you're able to, adopting from here. They put a lot of care into finding good homes for all the kitties! read more

This place is wonderful I always have a blast when I get to visit!! The cats are so cute a d so wonderful!!