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    Mini Lou's Cakery

    5.0 (1 review)

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    8 years ago

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    Nina B’s Cupcakes

    Nina B’s Cupcakes

    1.0
    (2 reviews)
    11.6 km

    She made a wedding cake that collapsed in on itself bc it didn't have the proper supports. Did not…read moresent proper pictures when she was supposed to, made the person pick it up later than it was promised. Didn't have any policies posted. Due to it collapsing in on itself, the prison who ordered asked for a partial refund. Nina b never responded to the emails, or messages and blocked the pertain who ordered. Mina b clearly knew it was her fault and just wants to rip people off instead of making a quality product. Shame on you nina b.

    DO NOT order important date cakes from this "business"!! I ordered a wedding cake months in advance…read moreand yet at 10:30 the night before my pickup I received a text that the cake wouldn't be finished until the next morning. Thirty minutes into my hour drive to pickup I receive another text that the cake won't be ready for pickup for another hour! After finally getting my cake and heading to the venue the bottom tier collapsed in on itself. The bottom tier of the cake had ZERO support with nothing but a single wooden dowel down the center of the entire cake. I very kindly messaged the business owner and requested a partial refund due to the lack of support on the bottom tier. My message was read and ignored and all other texts and calls ignored entirely. Then as a last resort I messaged her on Facebook to ask if she had read my texts, to which she responded a day later that she would not be refunding me. Before I could respond she blocked me. Throughout the ENTIRE transaction and after I was nothing but kind to Lucresia Nelson and understanding, not even looking for a full refund! And she met me with unprofessional and childish behavior. Let me be clear. While I'm irritated about how my cake turned out and my wasted money, I'm vexed most of all by the disrespect this woman has shown me. And after I was nothing but kind in the face of such unprofessionalism.

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