My family and walked into this store while we were boating this mall for the first time. It is a large, very clean, fun, well organized and shiny store. They have so many cool little gadgets and knickknacks on display. Most items, you will use immediately while a few others items we purchased had me wondering why we purchased them in the first place. Just being honest. The employees behind the counter and restocking merchandise were friendly and welcoming. I can see myself returning here the next time I bait this mall. read more

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This store has the cutest Sanrio items. If you are a Hello Kitty fan, this store has the cutest stuff. My only complaint is customer service, employees in this store are kind of mean and rude. I have been to the store several times and every time staff weren't friendly. For the value, I can say prices are really compatible with the other stores that sell Sanrio products. Parking is easy since it is located in Sherman oaks Mall. read more

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This is a large miniso! Well kept and clean. Very cool. Just stopped by to browse. Did not realize they have different Pocky! Gotta try the durian flavor! read more

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Always fun checking out this place especially nowadays since they're keeping up with what's in! They didn't have much before, basically like a Daiso without many cute collectibles. They now carry a bunch of different blind boxes which are mine and my bf's weakness lol! They have an entire section of Harry Potter merch and now also in the far back, have a great section of pokemon figures! Great addition to this mall and checking out is a quick and easy process. Pricing is really good here too, not overly priced whatsoever. Some of the cashiers seemed like they just wanted to get the transaction done and over with, felt robotic but other than that, it was fine without any issues. Definitely a great place if you're looking for gifts for kids or anyone who likes collecting! So many cute items here. IG: @ammysalamii read more

Miniso - Harry Potter merch IG: @ammysalamii - Accessories Near Me - Sherman Oaks, California

Attention all Hello Kitty and Sanrio lovers: If you don't already know, Miniso and Sanrio have partnered up, so all of the Miniso stores have a very large inventory of Sanrio stuff. I'm a huge Hello Kitty fan, so I was in HK Heaven! Items include storage containers, tote bags, slippers, plushies, stationary, water bottles, lunchboxes, toys, puzzles, snacks, and cosmetics to name a few. Prices are more affordable than if you were to buy directly from a Sanrio store. They charge for a bag, so bring your own bag or buy one of cute canvas tote bags! read more

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I stopped by this Miniso store inside Westfield Sherman Oaks mall while my wife was shopping at other stores. This is a pretty spacious store and they have a lot of deals going on for Cyber Monday. I saw like little figures and also many different marshmallows inside the store. They have some Harry Potter stuff inside the store as well along with other toys. I think you might find some treats inside here as well so if you're looking for like Asian things then you might find it in here. I didn't interact with any employees and only saw some worker at the cashier area. read more

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I bought a phone case for my daughter less than a week a go and it was ripping and they wouldn't exchange the phone case because we didn't have the recite, but they didn't email the recite. The manager was also really rude and wasn't willing to help. Who keeps paper receipts these days. Good luck, returning stuff. read more

Kawaii, that's the word that describes the feeling of this adorable store. It's oozing with cute plushies, Asian snacks, kitchen gadgets, car accessories, everything you could could think of, & more. I did notice that they do not carry my favorite kind of Re-ment brand miniatures, though. Those are usually at Tokyo Life Style stores. Everything is also very pricey, as sweet as all the items are. I didn't want to spend almost 30 dollars for a single item. The customer service was alright but nothing to snooze at. I imagine the employees are very stressed dealing with the long lines and constantly reorganizing the merchandise. Overall, I have a soft spot for all things Kuromi and Sanrio, so I always stop to look around, but I rarely buy anything. read more

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I really love Miniso! One thing I have to remember is that it is not the same price point as Daiso so expect to pay retail price. It is priced reasonably so this is where I come to shop for gifts. It's smaller and more curated than a Marukai store and a couple of degrees above Five and Below. Many of the products are Japanese-influenced and it ranges from cosmetics, collector toys, stationary, home goods and snacks. In recent years, the stores have been heavily leaning towards licensed products such as Sanrio and Disney which is why you tend to see it in the front while the other generic items are in the back. The Sanrio and Disney license as well as their stationary and cosmetics are the main reasons why I come here. If you have been to the Miniso in New York, this location is nothing like it. It is smaller and more generic. But overall, it's a 3.5 to 4 star for me for inexpensive kawaii gifts. read more

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I love all of the knick knacks and trinkets that you can get for your office desk! Tons of fun to window shop :)

This is like a Daiso with stuff you might actually need plus stuffed animals. They seem to have their own line of very cute plush characters. I got an adorable bath rug and Hello Kitty Creme hand lotion. This brand really keeps my often washed hands hydrated. Their Sanrio items aren't cheap but the store's fun to browse. They have houseware, skincare, Asian snacks, Disney-themed products, even jewelry (though none caught my eye). I bought a lot of Christmas stocking stuffers at another location. When I'm at this mall I'll stop by. read more

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Amazing service and to be honest I didn't see any workers til I went to check out. The selection and product of the store are so many little knickknacks and most of it is not overpriced. Overall great Miniso definitely recommend! read more

Min-so supervisor or owner. I am writing to express my deep dissatisfaction with the conduct of one of your store managers, Zina, during my recent visit to your Sherman Oaks store . During our visit, my children, who are very well-behaved, were playing, trying or touching a plush toy, when Zina store manager approached them and rudely instructed them not to touch anything. I was not right next to my kids but was watching them from a short distance. I found her tone and approach completely inappropriate, especially when addressing young children who were doing nothing wrong. When I approached her to suggest that she be more polite in the future, Zina shockingly told me, "You better watch your kids and get out of this store." This response was not only rude but also highly unprofessional. To make matters worse, as my family and I were leaving, I noticed Zina laughing with two other employees, which I found disrespectful and offensive. This kind of behavior is unacceptable and does not reflect well on your brand. I strongly urge you to address this issue with Zina, as no customer should have to experience such rudeness, especially in front of their children(my son has a sensory issue, he loves to play with plushies , but he is well behaved he know what he can't damaged them ) . I expect that appropriate action will be taken to ensure that this does not happen to another family in the future. I hope you understand the seriousness of this matter and look forward to your prompt response. read more

Affordable and cute. Lots of cute essentials. Looking for a last minute gift or something cute for yourself? This might be the spot for you. They carry seasonal items too. I find myself walking in here every time. I like that they carry travel items. (Neck pillow, bag tags, small bags, small travel containers, etc.) They even carry some marvel, bts, & anime items. read more

Miniso - Halloween pillows and stuffed animals - Accessories Near Me - Sherman Oaks, California

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Used to go here all the time, but now it's ehhh.... There were two male employees working; the one at the register was already moody. He muttered " welcome" to me and gave me a weird look lol... They both just had attitudes. The other male employee came from the back and went to the register and just started talking to the other male employee. Once I was ready to pay, I just formed a line since one of them was unboxing items behind the registers and the other one was just staring at papers on the register. I waited patiently since the store was empty, but I didn't mind waiting. The male employee opening boxes that was there before the other employee came from the back just rolled his eyes at me and looked away, sighing loudly, annoyed, and just stared at me... like I rudely interrupted their conversation apparently, which was funny because I waited and let them chat away, and the other male employee just rummaging through papers at the register noticed and looked over to me and just stared at me blankly asking "are you ready or.. " none of them were friendly at all . read more

Staff here are extremely rude and not helpful at all. One representative was helping me and another started to tell her not to help me or give me any information I was asking. "You can check other stores" was her response instead. Not coming back read more

Had the pleasure of stopping in before my last trip out of state a few weeks ago and was able to find some fun unique travel accessories to update toiletries that are/were TSA friendly... Miniso is a fun store with not just a ton of travel accessories, but everyday ones as well including electronics, plush toys, home and bath decor as well as goods and fun snacks not to mention sips from around the world. They seem to carry a lot of character and novelty version of tradition things even umbrella and tumblers yet also offer simple sleek no print items of the same variety as well. I've been here less than a handful of times, but notice they update and rotate new items in on occasion to keep things fresh. I scored a Captain Marvel toiletry set and some dental hygiene products as well. Hope to come back when the mall is open and things are semi back to a regular pace of life. Located on the 2nd floor heading in the direction of Macy's on the North East side... I dont believe their online presence is set up for ordering and deliver, but they have stores in almost every continent around the world. read more

Miniso - Accessories Near Me - Sherman Oaks, California

The subtotal on our receipt was overstated because this company programmed their system such that the subtotal amount added 9.5% to the total of our purchase. But they added another 9.5% for the sales tax to the above subtotal. In other words, they charged their customers 9.5% twice (one for their extra profit and another for the sales tax). See the attached receipt for yourself. This company is dishonest. Beware! read more

Miniso - Sales receipt - Accessories Near Me - Sherman Oaks, California

I want to give a big shout out to the staff at this store!!! I am beyond impressed with the customer service support I received during my first visit to this store. I found so many great items. The most impressive thing about my experience was the customer service I received by the staff. They helped me with my miniso account and the manager went the extra mile to help me. read more

I have heard of Miniso on Yelp being in the SGV and was curious to check it out because it sounds so much like Daiso. To my surprise, I was in the mall anyway and happened upon this location, much to my delight! It is a lot like Daiso but the prices aren't fixed but rather, under $30, although most items are still under $10. Items such as cell phone accessories and power banks are the more expensive items, but to my shock, I found that Miniso carries MOOMIN items, which are so hard to find in the United States, since the British websites don't ship overseas. I definitely got myself a tote bag, and may go back for a turquoise power bank! The items are all sorts of CUTE from a limited supply of paper items and stickers, to plushies, water bottles and cute faces on household items in that sweet, Asian style. I also got Moomin cotton pads and some pink panther items since I'm such a huge fan of the pink kitty!! There are makeup items, household items, underwear (cheap so not soft enough) and some food items like calpico, but Daiso definitely has a larger selection of those. I would definitely check this shop out if you can't get as far as KTown or the SGV - the staff is helpful and the store is organized to a tee. It's a great place for unique gifts to impress your loved ones! read more

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|[ d l i t e s ]| Such a delightful store, it's like a slightly more mature version of Daiso! Maybe even boasts better quality. Everything is just so cheap and pretty, makes you want to buy everything. I especially love the bags, they look really cute while really cheap. They have everything from stationary to makeup to bags to virtual reality goggles lol. |[ h a p p y ]| This store gives me a sense of happiness I can't really describe. I also love how low key it is, it's random, in the middle of this mall and it seems like a secret because it's not widely known. I kinda like that because it's a nice alternative to Daiso! I personally feel that the quality of the products here seem promising, but I have yet to see how long my bag and makeup will last. |[ y e h ]| So far, I enjoy its presence and will probably come back regularly. The employees here are also kind and full of personality. :) Cheap, practical products in a cute store that's minimalistic and cleanly presented, nothing to dislike so far. read more

I've seen the signs that Miniso was coming so I was thrilled that it actually opened. Often times you see the "Coming Soon" signs but get disappointed when the store never materializes! Well, I was hooked from the moment I walked in-so much to see, so "affordable " and I thought, "This store could be my demise!" At first I thought it was associated with Uniqlo since their logos are quite similar but after a little research, it turns out it was founded by a Japanese designer and a Chinese entrepreneur! Well, no wonder everything is cheap but so cute. They had such a variety of what they call "lifestyle " goods ranging from stationery items, bath items, computer keyboards, purses/bags, eating utensils, some clothing like socks & leggings plus super soft and cuddly character pillows! I had to refrain from buying ahem, "unnecessary " items but I couldn't help it! Next time you're at Fashion Square stop in for a look!! Happy shopping !!! read more

Not sure what has happened to this store, but over that last month this store has become a hot mess!! Customer service is non existent, store is unorganized and in disarray. More like shopping at a yard sale. Definitely will take my business elsewhere!!! Pictures posted show condition of this place. read more

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This is a very interesting store at the Fashion Square mall in Sherman Oaks. Lots of fun yet unnecessary impulse items like watermelon pillows and fans you can plug into a USB port. I even found a toothbrush holder. Very clean layout and well merchandised!! read more

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I love how they keep expanding with their selections and so many cute things keeps coming in. I love stopping in the store because they are always so well stocked with items. Also, the workers there are very friendly and they are willing to help read more

Went in here yesterday night and everything was fine. I bought my things and left in a hurry since I needed to be somewhere but when I was checking the prices on my receipt they charged me 2x on an expensive item that I bought. I should have checked sooner but I was really upset that this happened. Never coming here again. read more

This is the second time in a row I've had a bad experience with the same employees. Super rude employees. The first time I had a return and tried to use the store credit. The girl was brunette with highlights. She couldn't do the return so I had to awkwardly wait for her to get the male employee. As I waited for the guy at the register she kept saying you can pay now you can pay now in the rudest tone but I wanted to wait for the return to process first. Not friendly at all made it so much worse. The same girl I came the next time was just talking to her coworker with no one at the register. She acted like she didn't see me in line. I waited a good while and finally was fed up so I showed her the items I was trying to buy so I could checkout already and she looked so annoyed. I don't understand why two employees were chatting it up on one area while they left the register unattended for a good while. There was also plenty of employees stocking so they definitely weren't understaffed just bad service. I wouldn't be writing this if it wasn't an ongoing issue with these same girl and same employees. Management really needs to step in read more

My 14 yr old son used his birthday money to purchase some items from the store in Sherman Oaks at Westfield Mall- 5 days ago. For reasons outside of his control- he had to return them the next day. The items are brand new with the tags. And he was told that because he did not have his receipt that he could not return them. He showed the store clerk his Apple Card that had the actual purchase there so that she could see it. They still refused. I understand that this is the store policy. But it is a terrible one. These items can be resold at no loss to the company. Ross has this same terrible policy. However, you can go to Costco buy a salad, eat half and return it for a full refund. Go figure. In any event, I would not give this business any money. And I suggest that you do not either. read more

What if Daiso and Maido had a baby, and everybody lived in Shinjuku? Well, you would have Miniso -- a cool new spot with everything (from Japan) you never knew that you needed. Sleepy Sherman Oaks Mall? Yes, you heard right. Miniso has dropped in, and you are going to have a lot of fun, perusing those aisles for quirky, kitschy stuff with a utilitarian bent. I peeked in "just to look" and came out with pocket tissues (We Bare Bears!), cool stuffed toys, scale, phone charger, and more. Definitely worth checking out and your wallet will not be too mad. See you at Miniso. read more

I used to love this location, but now I don't. Glad to hear that there are sonny angels at this location and I was going to buy one, but after asking one of the employees if I could purchase the whole box of them, he said no and that I needed to purchase them individually. That's stupid! Why would I purchase them separately if they are displayed as a whole box out in the open for any customer to see? read more

Why have I never seen this store before?! And what was I doing in an actual physical mall?! And why do the Japanese do things so much cuter?! And why is everything so cheap?! SO MANY UNANSWERABLE QUESTIONS. Just randomly discovered this store because, yes, I was in a physical mall because I needed something on the spot, and it's one of those places that you pass by in the mall and glance inside and then continue walking because you don't need anything, but then your mind starts racing that you might be missing out on something, and of course you slowly backtrack because it just looks too damn interesting. I'm not a window shopper so that's a rarity for me, but when it does happen, it seems to happen only with Japanese based stores. I've discovered that the Japanese have mastered not only fishery of sea life, but also humans. And I'm pretty sure I'M EASY TUNA. When I first walked in, I first thought, "oh okay it's just like a Daiso," but then I started perusing in depth, and while it's the same concept--cute and useful small things for weirdly cheap prices--it's actually a lot nicer than Daiso. Their products seem nicer and higher quality, and actually a lot more useful in my life. Daiso tends to have stuff I really don't need to buy for myself and that I would never really give as gifts. Miniso, however, actually has stuff I would buy for necessity and stuff that does look quality enough to buy as small gifts for people without being embarrassed. Lots of cute and nice stuff for kids so it's definitely worth a visit if you have small children but don't wanna spend a ton on new toys that they'll get tired of soon. AND ALL FOR WEIRDLY CHEAP PRICES! My biggest question is who are the emotional bears on everything?! They brand them on everything like they're known Sanrio characters, but I'm pretty sure they just made them up for these products. The weird thing is their random branding worked because I WANTED MY ROOM COVERED WITH THEM and I'm neither a child nor a teen girl. I didn't end up needing anything at the moment, but I did leave with some black pearl under-eye patches that I can't wait to try! I don't normally condone this, but get off the Amazon browsing for an hour and check 'em out in the actual mall! One of the few physical stores that are actually fun to peruse IMO. Then you can leave and go back to Amazon. read more

This store can be great for licensed toys and plushies. The snacks used to be better in selection and some of the home goods are inexpensive alternatives to named brands. I like the rotating toy selection of anime figures in particular. Pokemon cards are really overpriced and sales do t happen too often and only for specific items. They don't have a gift with purchase anymore like in the beginning. It's a convenient way to get anime toys in hand sometimes but I have to say, the store policy isn't great and the manager (Zena?) is a sadistic passive aggressive unhelpful person. I don't know if it's store policy to not cancel a transaction and redo it because the cashier forgot to ask for your rewards number, but it seems like a simple request and if a manager is needed to do this, this manager will not accommodate you. She came over and said that they could refund the amount and it takes 6-7 days to be refunded and that you can purchase it again, meaning you can spend double now and get money back a week later. She smirked and said dismissively, insincerely, and irreverently "it's our store policy have a good day goodbye" in monotone, repeating herself and waving her hand at me like shooing a fly! So unprofessional and unprovoked I could tell she got off giving bad news and metaphorically slamming the door in your face. Having to deal with this person is like driving and being cut off and then flipped off by some jerk, causing road rage in you. She would be more better suited working for the IRS. I can buy these toys elsewhere and for cheaper, which is probably what I will do. Either the store policy is really bad or this manager is it both! read more

Good store has very cute and nice products but one problem the portable chargers dont work i dont know if its the type of phone i have or if its the product itself but overall nice store read more

Found several items marked at a certain price. At he register, items were ringing up at a a higher price. Employee refused to honor marked price, even tho all items were miss-priced and said there was nothing he could do. read more

About the worst customer service. Bought a toy for Christmas opened and had paint on it from the store. 7 dollar item. They have a 7 day exchange policy. It was ten days. They absolutely refused to exchange. ITS CHRISTMAS TIME!! Hard to get back to the mall. 3 Days over policy!! This is why retail is dying. Please buy your stuff elsewhere!!! read more

Giving expired freebies, I don't need expired freebies. Make sure you don't have any expired merchandise in your store. From now on I will not buy anything from your store that has an expiration date, can't trust your merchandise at all. read more

Miniso - Accessories Near Me - Sherman Oaks, California

Would like to address the fact that this store was blasting expletive music. I approached the sales person and told them that they carry children's items, for which we were in store. She told me it was company's radio station and she has no control over that. Really Miniso? Is your store policy to run music with obscenities? read more

I bought twisting disk and found out at home that is smaller than my feet. When I came to return it, I was told that there were only seven days to return it, not the usual 30 days. Useless s**t read more

Miniso - Twisting waist disc - Accessories Near Me - Sherman Oaks, California

So cute loved all of the Sanrio things but I only got to get 1 thing but overall I would recommend this to Sanrio and other fans I mostly got kuromi and cinnamonroll stuff but go here if u can read more

horrible experience. they overcharged me and when i realized the man in charge of the register said he didn't even tho i showed him the price. he told me i'm not going to give your money back excuse me what? so i told him to get the manager and she took around 10 minutes to get out the back room. either they are overcharging people on purpose or they have the worst costumer service. i will never go back to that store. this happened at miniso @sherman oaks westfield mall in july 2nd 2021 read more