Joe was the best tow truck driver I've had in my entire life. took the time to make sure my vehicle…read morewas taken care of from the moment he pulled up to the moment he dropped it at the shop. appreciate all of your help joe. thanks again!

DANGEROUS & PREDATORY - Felt like roadside extortion, not towing. AVOID AT ALL COSTS…read more On December 3, 2025, I crashed on icy I-94 near Monticello after a semi caused my rented Jeep to spin out (accident report #25603944). Minnesota State Patrol Trooper Alex Tokar #40 arrived and called Burda's Towing since my roadside assistance wasn't answering. The TTD was unable to free my vehicle from the guardrail and had to call MNDOT to cut the line. After that, the TTD declared it "driveable" despite obvious damage and dangerously low tire pressure--I begged him not to make me drive it. He quoted $250, then refused every normal form of payment (cash, credit card, Apple Pay). Instead, he demanded I hand over my purse. I refused, citing confidential client information. He then scanned my vehicle for personal belongings, narrowing in on my carry-on bag--including life-saving prescription medication and luxury items worth over $10,000--as "collateral" so I wouldn't "drive off without paying." When I turned to the trooper for help and asked if this was legal, he literally shrugged and said, "It's kind of a safety issue. That's just kinda how things work around here." Alone, freezing, 3 a.m., on a dark interstate as a solo female traveler--I was bullied into a ridiculous choice. Minutes later, trying to follow his truck in the unsafe vehicle, I lost control and crashed a second time. The Burda's driver admitted he had no idea that I crashed the second time and said "I looked back and you were just gone.". He kept going with my property and didn't stop to help, and only returned later to bully me into driving again. Once off the highway, he suddenly demanded $500--doubled the price--with no explanation, no itemization, no invoice, no receipt--and threatened to keep my belongings if I didn't pay immediately. He then photographed my driver's license and credit card on his personal phone. The trooper watched parts of this, never intervened, and at the second crash site stayed in his vehicle the entire time. This wasn't towing service--this was coercion, intimidation, and endangerment. I was temporarily deprived of life-critical medication, forced to drive an unsafe vehicle causing a second crash, and left traumatized. I have full video, photos, call logs, and the accident report proving everything. Formal complaints filed with the Minnesota Attorney General Consumer Protection Division and Minnesota State Patrol Internal Affairs.

Great professional service and fair prices. Very helpful and knowledgeable!…read moreThey do their best to get you taken care of in a timely fashion!

Highly recommend Empire Cycle. My Honda Shadow had been sitting in my garage without a tune up for…read more2 years. It sounded horrible when we started it & it wasn't driving the same. We brought it into Empire & they did a bang up job. Bike now runs so smoothly, feels like it's brand new. I will say, this is a BUSY place! Take that as a good sign. There is a reason for that. The prices here are reasonable and the service is personal. The shop has a small town feel & they repair all types of bikes, new and old. I was really happy with the repairs they made, the cost & the service. I also love that they line up the bikes that are ready to be picked up on the main street in Loretto. Such a cool shop with a great vibe, definitely check them out if you need bike repairs.

They did Great on hooking up my Amplifier and Subwoofer to my Car. But ended up not having a Bass…read moreKnob on Hand. I made an appointment 2 weeks prior to Install. During install they Broke a part on my car that automatically unlocks my doors when touching my handle. They Replaced the part though which is nice and Installed Bass knob as well, but it took 3 weeks to get both parts in the shop then I had to drive all the way back and leave my car overnight for the 2nd time. And now I have noticed that my Bass knob and Amp wasn't tuned Properly. Now I have to go back to a different shop to get them to tune everything properly. Communication was not good. Took an average 4 days to hear anything back from anyone there. I did not have these problems when I went to a different Audio shop. I have seen great reviews on this place, so I decided to try these guys. Sadly, I feel I didn't get the best Quality business I thought I would get.

Kevin and his team (shout out to Will) were wonderful. They accommodated my requests and took the…read moretime to help me learn my new media player. I'll see them soon for my remote start. One thing I recommend is more COVID precautions. No one wore a mask and customers wearing no masks offered handshakes which were obliged because the staff was too kind to refuse. Bottom line I recommend just sanitize when you leave and please wear a mask to protect staff!

Glasstastic and Dan the owner are THE BEST!! Always great customer service and topnotch work!! I…read moream a client and as an insurance agent I trust them to do a great job for my clients too!

Dan was super friendly and fixed my window quickly for a VERY reasonable price. These guys will be…read moremy first and only source for glass repair in the future. Very impressed. Thanks a bunch Glasstastic!

This guy is a small business with a big heart. He went above and beyond for my family. Trustworthy…read moreand honest. Worth checking with for your automotive needs.

Andrew checked things thoroughly, gave me explanations as he went, was honest, and went above and…read morebeyond in giving the best service possible. Thank you AF Automotive! Ms. G

Top Shelf Tire is top-notch for customer service. I recently got a flat, from road debris. I…read morepulled in at 9am and pulled out at 10am. They took care of me immediately and got me to work will minimal disruptions. I am a loyal customer, because this business is honest and fair. They have time and time again suggested provided me with the best tires for my driving style at competitive pricing. They have my trust!

Zack is the owner. He is a tire, wheel and rim genius. Very helpful! I described what type of…read moreWheels I wanted and the guy found me what I was looking for in minutes. Great service fast service I use them to replace my family's tires every time and recommend them to everyone!